I love getting food from here. I drive through multiple locations and DoorDash all the time. The service is usually fast. I usually eat this by myself. read more

Ono Hawaiian BBQ - Ono Hawaiian BBQ Beef + Dubai chocolate - Hawaiian Near Me - Phoenix, Arizona

My husband wanted a Whattaburger and this place was accross the parking lot. I told my husband that I wanted to try this place. The space is bright and open. High and low tables and self serve drinks. There was also a sauce table. My husband ordered the BBQ Beef plate with double Mac salad. Not sure what the cashier heard but when we checked the plate, it had sautéed cabbage instead of extra mac. Brought it to the cashiers attention and she apologized and said that was her fault. She provided another scoop. My husband said it wasn't bad and he knows his teriyaki. He did say that the extra teriyaki sauce I got helped as it was slightly dry. They also gave a lot of the bbq meat. He ran out of rice so I gave him some of mine . I ordered an Aloha Plate Combo which is a 2 choice plate from a set list and toss salad instead of mac. I got the Shrimp & Island Fire Chicken. The shrimp was okay, panko fried. The island fire chicken was a sautéed chicken with onions in a spicy sauce. It was an okay plate, nothing that really wowed. There was so much sauce on the chicken, it was hard to tell how much chicken there actually was. I also ordered 2 spam musubi for the plane as we had an early flight the next day. The rice was dry so the musubi kind of fell apart. It was recommended to eat wirh the Katsu sauce so I had a small cup in the container. It was a lot better with the sauce. Overall, if we ever do go again, I would pick something else for myself however it is a limited menu. It would be difficult for them to compete with Panda Express 3 doors down. read more

See all

Mold in soda machine. Weird old smell when I walked in. Never coming back. Overpriced food. Doesn't even come with a drink. Terrible read more

Ono Hawaiian BBQ - Mold and looks like it's not cleaned in so long. Gross - Hawaiian Near Me - Phoenix, Arizona

See all

Rice was cold, beef ribs are nothing but fat. Macaroni salad was good; chicken was flavorless; wheres the pride in your food?

I went to try the new Lava Shrimp Plate, and it was good flavor rice was kind of sticky and dry and the mac was good no type of flavor but good . I called in because I couldn't figure out how to use the coupon on the app. It kept showing up as a plate instead of just the Lava Seafood Plate, so I had to pick the correct one. When I asked for help over the phone, the girl was really sweet but didn't speak up and tell me how the offer worked. Hopefully, the managers are training the front desk staff on how the coupons and discounts work, since she didn't explain anything to me. I ended up paying full price because the plate I asked for wasn't the right one, and even though I mentioned the Lava Shrimp Plate, she didn't correct me to let me know it should come with vegetables instead of mac and rice. I spoke to the manager, but he just acknowledged it was the wrong order but didnt offer to remake and give me my discount idk prob didnt want to waste food i understand read more

Ono Hawaiian BBQ - Lava Shrimp - Hawaiian Near Me - Phoenix, Arizona

I didn't even eat here, but I was ordering my food and a roach crawled right past me on the counter and stayed there right in front of me in the cashier and she looked at it and grabbed it with her hand and threw it on the ground, I don't even think she stepped on his squish or nothing. She just pushed it off behind the counter back in the kitchen And then went to go wash your hands to finish taking my order and I just left. That totally grosses me out. read more

What a disappointment on a first time visit!! Although the portions were huge and the flavor of the BBQ chicken was good, the quality of the chicken itself was so bad as to be inedible. Full of gristle, fat and shreds of skin. Ugh! My lunch partner had the beef and short ribs and they were the same terrible quality. Fat, gristle and meat that he said didn't resemble the taste of beef in any way. After spending $40.00 on a totally inedible and visually disgusting meal, we threw them in the trash and left. Money lost, lesson learned. Never again. read more

Poor customer service , racist and looks not happy to their job. Only 2 customers inside but they still messed up my orders. No apologies from them, just telling me to go back to pick up the food. Or refund it.​ read more

Excellent hostess and the food is great!! Quick service and u pique choice of food. We'll be back!!

Ono Hawaiian BBQ Galbi, BBQ Chicken and BBQ Beef, Katsu with Curry and Macaroni Salad are all solid. Just as good as the rice plates at the beach on Oahu from the food trucks. The SPAM Musubi is not bad and a nice compliment to your meal. I have spent many days in Oahu at Sandy Beach, Bellows and Hanauma Bay and after being in the water all day, we always would get our rice plates with 2 scoops of rice, 2 scoops of macaroni salad and a couple slabs of galbi short ribs, Ono is as good and is a good reminder of the old days. read more

See all

We are always picking up dinner from north Frank Llyod store, but past 2 times the meets were burned and we couldn't even eat them. Also I found insects in my salad, it looks like dead ant. I think they chamged the staff and now we have to change our resturant. read more

Food was solid, I got a bbq mix plate. The star of the show was the mac salad! Spam musubi was good I just wish it had a little more sauce. Overall great food and service, would go again. read more

Will never be back. Ordered a chicken katsu meal to go and pretty disappointed with the chicken. The meal would have been perfect if the chicken wasn't pounded to an 1/8th of an inch. I will say that the macaroni salad was very good. Goes to show that management cares more about the profit margin vs selling a quality product. read more

Ono Hawaiian BBQ - Where is the chicken?! This is all panko breadcrumbs, eggs and oil! - Hawaiian Near Me - Phoenix, Arizona

See all

The Hawaiian bbq beef was junk, 30-40% inedible, grizzle and fat. Seems like they don't care about repeat business by serving meat like that. I doubt it was a one-off situation; but somebody might get lucky! 1 to 10 scale: flavors a 7, veggies 2 pieces of broccoli over cabbage a 5, rice a 6, mac salad a 7, chicken filet a 7. Being that it's close to the house I may visit them again for something OTHER than the Beef. I notice the Ono website does not offer a "comments" option, so I went to complain on yelp. A BAD impression and took my money, so I took 30 minutes of my time to voice my complaints. Hear ye, Hear ye... read more

Poor service Waited 35 minutes for our food so I asked the counter . She said they forgot it and would get it started .....15 more minutes went by and I asked for a refund and she said sure . Yelled back to the cook that we didn't want the food . I reminded the counter that this is fast food . It's hard to blame the counter people it's poor training and bad management. Won't ever be back and will let everyone know how bad it was read more

The katsu and macaroni salad are delicious. I spoiled myself with spam musubi and it was worth it. The salad had a lot of flavor. The prices and portions are great and there are no complaints about the service. I found a new place to go now in Phoenix. read more

Ono Hawaiian BBQ - Rice, katsu, and salad. - Hawaiian Near Me - Phoenix, Arizona

See all

My experience here was excellent! The food is amazing and the people are friendly. Can't wait for the new location to open up!!!

As always, Ono is my favorite Hawaiian BBQ place in the valley. Their macaroni salad is the best and my favorite is their chicken teriyaki and then Chicken Katsu next. Service was good your typical service and not expecting as much. read more

Ono Hawaiian BBQ - Chicken Teriyaki Chicken Mini Meal - Hawaiian Near Me - Phoenix, Arizona

See all

A solid choice for delicious Hawaiian fast food. Definitely not healthy, but the flavor of the BBQ sauce really shines through in their chicken and beef, and the fried fish and shrimp still taste great a day later. The macaroni salad is one of the better ones I've had, which match well with both the rice and veggies. For the amount of meat and seafood you're getting, the prices are definitely competitive and portion sizes are generous. Great option when you want to play video games or watch a football game, and don't want to spend too much money for food. But also want it to be better than really unhealthy fast food, but still convenient enough to easily eat from a plate. read more

See all

Yummy stuff - and I'm telling myself this is a healthier option than other fast-casual joints, but that's probably not true. Still, some of my favorites here including the chicken katsu which is chicken pieces coated with panko and fried crispy; their salad that came with my combo plate was really fresh and I liked the addition of soy beans and the sweet dressing. The staff here are friendly; the food came out piping hot; and prices are so reasonable! Love this place for something a little different. I definitely want to try the spam! The only reason I didn't give my rating a full 5-stars is the interior is pretty shabby and could use a bit of a freshening up. read more

Dont ever order Uber eats, the chicken katsu. They charged $14.59 and 8t looks like one thigh chopped up to appear more. read more

Ono Hawaiian BBQ - Ch8cken katsu. They don't add sauces for any plates. - Hawaiian Near Me - Phoenix, Arizona

Ordered they Uber eats. They don't take delivery orders themselves. No, sauces or condiments with order. No knife to cut meat, no napkins. Kata chicken was dry, 2 puny pieces of broccoli in container. Crab Rangoon was mediocre. Food was only warm.. read more

Ono Hawaiian BBQ - Crab Rangoon (6 pcs) - Hawaiian Near Me - Phoenix, Arizona

See all

Was in the area and craving Hawaiian, and this place deliverers, so it won. Food was good, and hit the craving, but wasn't anything extremely amazing. Chicken was flavorful, two large scoops of rice. The Mac salad was a very tiny scoop so if this is what you like, get more. I also would have liked more broccoli, and extra sauce - there was basically none on the teriyaki which was disappointing. I would have ordered extra if I had known. Overall, it was good. Once COVID is over, I would be interested in eating in when I'm back in the area. Not the best Hawaiian, but not the worst either. read more

No running water in the bathroom may have been a good clue NOT TO EAT here! Food is good but not even 25 min ago by and I had explosive diarrhea. Bottom line EAT AT YOUR OWN RISK! Not so happy camper, read more

The food and portions here are amazing for a great price! I really like the Hawaiian bbq chicken platter with rice and macaroni salad. The chicken is good quality and the platter comes with several pieces. The macaroni salad is absolutely delicious and tastes homemade :) The teriyaki sauce is so good that we joke about taking handfuls of sauce cups! read more

Service was alright-no one was at the front and the people that were were staring at me for 5min. Some girl came out after wiping her hands on her ass and handed me my food. That's unacceptable but whatever. I got home and my order was completely wrong. I got bbq chicken with fish and side of shrimp. I only got 4 shrimp when it's supposed to be 6 and one piece of fish that was soggy and dry ass chicken. I also asked for all rice as this was going to be a shared meal and they instead gave me no rice and Mac n cheese nasty and cold hard veggies Almost 30.00 this is ridiculous-I called and they wouldn't allow me to get my money back or exchange my food read more

I was surprised to see that there were several Hawaiian BBQ restaurants around this area so I decided to give this place a try. I had placed my order online and took it to-go, so I cannot give much feedback on the service and the atmosphere, but I did not have any problems with ordering at all. As for the food, I had ordered the Kalua pork combo and the pork was really juicy and delicious! Although, I wasn't that big of fan of chicken katsu that came along with it. It didn't taste how I expected it to like other places made it and the mac salad was alright but nothing too amazing or special. They did give a generous amount of meat and rice which was a plus! Overall, I would say the food was good and would come and visit if I am in the mood to get some Hawaiian BQQ in the area. read more

We've been here twice in the last week and I'm a big fan of their grilled lemon pepper chicken plate! It is healthy and delicious. The plate comes with a massive amount of grilled lemon pepper chicken (white meat) with a fresh and juicy lemon wedge to squeeze on top, rice, mac salad (my favorite!), and steamed cabbage. I get it with a side of Katsu sauce for dipping! The portion size is huge and honestly may be enough for 2 people but I like it so much that if I'm super hungry, I can down it in one sitting! Ha! Anyways, if you're looking for a quick and pretty healthy takeout meal, Ono does the trick! I know that we'll be back. read more

I give this rating as for the past 3 times I have passed because the food tastes great. This time it doesn't slide because I asked for no vegetables because they use too much oil and saturated the chicken and tastes like absolute "yuck"! Also, at the Gilbert location off of 3135 S Val Vista I will NEVER recommend unless you like to waste your money, like to be treated like crap, and like moronic service. An example, my order unlike everyone else's orders had knifes and forks. Mine only had a fork (I was watching as well because other orders that order after us were being fulfilled). The wait was 15m. Mine was to go and other to go orders had teriyaki sauce placed in the bags while the jerk-off guy said get it yourself. Seriously people. Where or not you work at a place (maybe you hate it or don't care about it), don't treat others rudely or be disrespectful. Reviews may be a dime a dozen but it only takes ONE to give other potential customers an opinion to stay away. read more

Have only ever had delivery but OMG I lived on Hawaii for a time and so reminds me of being back on the island and oh the Musubies, we always order at least 4 2 spam always and then switching up between the beef or chicken. we have gotten quite a few different items and all have been great BBG Hawaiian chicken to Shrimp to Kalua Pork all have been great we order at least 2 times a month when the urge hits for Good Hawaiian food. This Haole will be ordering until I move again read more

Every time I come here the staff is so nice, the food takes a minute because it's made to order but it's totally worth it. 10000/10 will keep coming back for more. read more

Great food. One of my favorite Hawaiian food locations. Delicious spam, combo plate. Excellent beef and chicken, juicy and fresh. I always love their macaroni salad! Nice dinner with leftovers for tomorrow! Combo Plates Spam Musubi read more

Ono Hawaiian BBQ - combo Pick 1 Aloha Plate - Hawaiian Near Me - Phoenix, Arizona

Food is always good. I love ono it's been my favorite for a couple of weeks now, only thing i HATE about this location is the customer service, specifically this one cashier that is seen mostly on night shifts.. she has a face piercing on her cheek, and is always rude. Having worked fast food I get when days can be a little frustrating but let's not forget who picks OUR jobs, if you do not like your job simply find a more suitable one for you! She's always annoyed when all she does is cashier? Always ruins the mood for customers walking in. she is ALWAYS like that, do better on finding staff who ACTUALLY want to work!! :) read more

Plain and simple and grossed out!! Hair in my food and workers laughing about it. Very poor service. Online order and they couldn't do anything but make me a new order. No free drink to compensate me for wasting my time and money grossing me out. I had return back and get laughed at about it. This place needs restructuring. Very poor management. read more

Ono Hawaiian BBQ - Hawaiian BBQ Chicken Musubi (2 pcs) with a dash of hair - Hawaiian Near Me - Phoenix, Arizona

See all

This place is solid. Having never been to Hawaii, I can't comment on how authentic it is, but I generally enjoyed my experience here! I had laughed when I read the Yelp reviews on the service, but they were pretty spot on. The girl at the counter was a bit condescending and impatient, but definitely wasn't worth reviewing as a one star! I ordered the BBQ & Katsu Plate, which included BBQ chicken, BBQ beef, and chicken katsu, while the s/o ordered the Island Fire Chicken Plate. Both dishes came with 2 scoops of rice, 1 scoop of macaroni salad, and a bunch of vegetables under the meat (99% cabbage, with one piece of broccoli in s/o's veggie pile). The flavors were simple, but good, and I enjoyed it. The portions were also large enough that we had enough to last two meals (and I used leftover Island Fire and Teriyaki sauce to make a fried rice for lunch today). I wouldn't drive out of my way to come back here again (which we did this time because I had heard about it and wanted to try it out), but if I was in the area I'd definitely give this place another go. read more

Ono Hawaiian BBQ - BBQ and Katsu plate (BBQ chicken, BBQ beef, chicken katsu) - Hawaiian Near Me - Phoenix, Arizona

I saw a small cockroach walking around near the soda machine. Not impressed. Please clean your restaurant. The area around that fountain machine is filthy. read more

This location (Thomas/40th Street in Phoenix) always does a wonderful job. The food is very consistent and always hot and ready when promised. For the food quality and price, Ono Hawaiian offers great value. Also, at this time they are offering very healthy keiki meals packed in an adorable, reusable Moana 2 bag. When I crave my Hawaiian, local style fix, this place does it for me. read more

This place used to be one of the best Ono's in town, now days not so much. Its still pretty clean but the smell of sewer inside has gotten out of control, not only the smell but the heat, oh my gosh! It's been so hotter inside than the outside some times. The customer service they have has gotten better. Yayyyy! Now let's talk about the food.... I usually order the Hawaiian BBQ Mix, for some reason the meat taste like charcoal all the time now, and the chicken it's always burnt. Well maybe I had have some bad luck the last 3 times I have been there. Anyways give it a try! read more

The kahlua pork was outrageously good. Flavorful, well pulled, juicy, and outright delicious. The cabbage steamed in the pork juices, the portion size was amazing, and the ratios of rice and Mac salad to meat (easily twice as much meat as there was carbs) was perfect. Far exceeded my expectations, and halfway debating ordering another kahlua pork entree. Only picture I took was about 5 minutes after it arrived, after it had been thoroughly enjoyed. read more

Ono Hawaiian BBQ - The remains of a kahlua pork entree - Hawaiian Near Me - Phoenix, Arizona

We went in because panda was really full and busy and wanted something fast and easy. Well my boyfriend got the number 3 katsu and rice and I got the 5 seafood and rice as well. We got home and my boyfriend said his rice is raw still and so was mine. It wasn't completely raw but it was mid raw kinda crunchy . I called to let let them know that the rice they r serving is still raw and they should check and shouldn't serve. They just said it's out of their control and they said thank you. Lol yea thank you for serving me half cooked rice. I would of waited honestly if the rice was kinda raw. All u had to do was ask. Thank but y'all made my experience sucky. read more

Ono Hawaiian BBQ - Some more raw rice - Hawaiian Near Me - Phoenix, Arizona

See all