Would only let me see the model unit in the office and it was cluttered with stuff and dirty with…read moredead bugs on the floor. And as you can see in the video, there were huge water stains on the floor, so obviously leaks happen here often and I see another reviewer saying the same. They don't have any climate control. Store associate was not friendly or professional at all. Don't recommend this place.

I have been using this storage unit on and off for the past 6 years and not only are the prices…read moreSUPER AMAZING, but the location, easy access to unit are wonderful. I also feel my stuff is SAFE here. I recently moved out and back to my home state and am sad that there isn't a WF Halls Storage in my city.

I stored my motorcycle there over the winter. Sure wish I knew about this place earlier. The 2…read moreBills are very accommodating, super nice guys. My battery was dying on the way in. Bill Jr. secured a new one, installed it and checked everything out so I was ready to roll when I picked up the bike. Highly recommended.

River North Storage has been by far the best storage location I have ever used! I have used…read moremultiple storage locations for my business and none can compare. Bill sr and Bill jr are always there to help you in any way they can. Its conveniently located 10 minutes from downtown Chicago! Don't go looking anywhere else if you need storage this is the place!

Andrew at Small Haul was extremely attentive: from my first call, to preparing for the move, to…read moredeposit and payment. Every request I had, Andrew and Jerimiah went out of their way to exceed. First example: the floors in my new place are fragile and I asked them to be careful: they actually took their shoes off each time they came in with a piece of furniture. Second example: they asked me which item I was most concerned about and I said my couch. They wrapped it and treated it like it was an explosive....LOL. They moved a 2-3 bedroom apartment in five hours. They had excess room on the truck and they repeatedly asked me if there's anything else I wanted to move. Andrew and Jerimiah are the owners, administrators, and laborers for the local franchise of a national company. From my understanding they worked for the company on the side and then decided it was worth making a career out of after graduating from college. I don't know how long they will keep this up, doing both the admin and the labor. But for right now it's a perfect situation for the consumer.

I called and spoke with Jerimiah about a next day move. I was quickly given a very clear quote with…read morean average amount, a low end estimate, and a high end estimate. They were able to include item removal for a king size mattress($50) in the quote. QUALITY: From beginning to end the entire experience was fast, friendly, and professional. Two movers showed up on time with a huge moving van and moved a 2 bed 2 bath apartment, disassembled a king size bed, and loaded it all in to a storage unit in just enter the hours. The price ended up being at the low end estimate of the range I was given. I can't recommend these guys enough for any moving, item removal, or related services you may need. I feel lucky to have found them in the first week they launched their Chicago operation.

I made arrangements for this person to come to my house when my gardener was here so they could…read moremove a piece of furniture for me. I confirmed with him 30 minutes prior to the meeting. He ghosted me. He never came. He ignored about 5 messages from me. He never apologized or offered any explanation. A year later he sent me a text and asked if I needed any work done. I said I wouldn't be using him again. He said: "$300.00 minimum deposit for anything you need done! No more deals for you! Or call a crackhead lol."

1. I called a moving company off craigslist, got a quote and I booked. I changed my mind about 10…read moreminutes later so I texted to confirm cancellation. 2. I received a call from James Smith, 224-465-3669. asking why we cancelled, he could offer a better price etc. had a discussion,I just preferred rate (and to be honest, the attitude) of other moving company that I had spoken to, they were just more...straightforward about it, friendlier. I didn't want to change from other mover. Ok. this James Smith said he was owner of the company. I said ok thanks bye. 3. James called back, asked again how much other company charged, I said it was about the same as his new quote, and my decision was made, he then said well "I hope they don't break all your shit" and hung up. 4. Received nasty text that said check their reviews, if you are forced to call us back it will be a higher cost! so to recap: 5. Not so friendly on first call, I booked but cancelled in about 10 mins by text, then two calls, now a nasty text. I am glad I trusted my feelings and went with the other company. This is NOT how you treat customers.

Prompt, professional, courteous, personable, and quick. Dante, Brian and the third gentleman were…read moregreat.

I cannot definitively say Movetastic was responsible, but the timing and circumstances surrounding…read morethe theft of over $12,000 worth of belongings from our storage unit raise serious concerns for us personally. Combined with the lack of accountability and overall experience, we no longer feel comfortable recommending them. At minimum, this experience highlighted how important trust, chain of custody, and security are during a move, and unfortunately we were left feeling deeply uneasy afterward.

This past Sunday (Oct 31, 2022), I moved from River North to my home with the help of the three…read moreperson crew from Next Day Movers! - it was a last minute appointment and when I requested a quote it took minutes for them to respond and we're very accommodating and explained how the process would go as well as answering any questions I had - on the day of my move (scheduled for 8am), they came 15 minutes early - wrapped all fragile things and handled everything with extreme care - packed everything into truck very fast! - unpacked very fast as well! They also asked where everything needed to go before bringing them in - they were polite, fast, efficient, and kind! The whole process took about 2.5hrs which is great especially with me expecting it to take 4hrs... could not have done this move without them! Very thankful for this crew of three (forgot to get their names unfortunately) and next day movers overall. Will definitely recommend them to anyone!

Conflicting information from movers and office. Information does not flow. Two different…read moreconversations. Not on the same page, chapter or book. Took money out of my vehicle to pay themselves.

10/10 would recommend. After searching all over town and calling multiple places to help me get rid…read moreof a couple of appliances, Carter's recycling was able to take care of it within 30 mins for an affordable price. I'd use this service again.

Super friendly and amazingly efficient spot, I highly recommend. I bring my suits here, our winter…read morecoats, they can do anything and everything.

If i could give this place no stars I would. I've been using them for two years and have never had…read morea problem until today. They completely ruined my designer linen pants. The pants can not be fixed and can not be worn again. When i dropped off the pants they had a small red stain on the back that was fruit (shown in photos). The woman at the counter marked the stain with her sticky note. I just went to pick up the pants and they are completely botched even the hemming on the bottom is unraveling which they shouldn't have touched. The pants are also covered in white blotches. They told me i brought them in like this but i absolutely did not. The woman's excuse was the the other woman who was working at the time of the drop off was old and does not remember and it's her word against mine. I stood there for about 10 minutes pleading for a solution and insuring them over and over again that this is not how i brought the pants in and told them the pink stain is now gone which means they did work on the pants. They claimed they didn't touch them which is impossible. After ahwile they started ignoring me and told me to leave and come back in 4 days.