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    Extra Space Storage

    1.0 (1 review)
    Closed 6:00 am - 10:00 pm

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    1 year ago

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    New City Moving

    New City Moving

    (1.3k reviews)

    Avondale

    I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

    I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

    ASHER MOVERS LOCAL & LONG DISTANCE

    ASHER MOVERS LOCAL & LONG DISTANCE

    (7 reviews)

    Humboldt Park

    Marvin Perez and his team were excellent. Professional,…read morecourteous and fast working. I would absolutely recommend him and his team to anyone looking for a great group of guys to help with a move! I wish I could give more than 5 stars. HIGHLY RECOMMEND!!!!

    My mover contracted with Asher Movers to move me from Illinois to Arizona. After paying half down…read moreand another quarter when the guys picked up the boxes.. They informed me the day before there would be an extra charge. I inquired why and they said it's 70 feet from our truck. It's additional money on both sides. It wasn't 70 feet from either side, but I paid it. I came out to Arizona and they were supposed to have started driving my boxes here only to find they did not leave IL,.. since I wasn't gonna be in Arizona for a real long time. They offered to put it in storage for me for 175 extra dollars.. I asked when my stuff would leave IL and he wouldn't tell me. My move-in date was on a Friday. The idiots that they contracted to did not deliver till 930 at night on Sunday and wanted the other quarter of the money before I could even see my things in the truck. They left me a box of somebody else's things and I've made attempts to get his phone number. He moved from Chicago to Glendale, Arizona. It's an expensive box of personal fragile things. No one called me.I receive a call from some tool asking me if I had a bunch of paperwork I said no but I have a box of a person's things. He literally said it doesn't interest me and got off the phone.... They didn't take care of the 2 boxes that were marked Fragile and I had some broken items cause they had crushed part of the box... NEVER EVER EVER USE ASHER MOVER!! They are the worst...

    Best Price Moving and Storage - Electrical cords chewed through

    Best Price Moving and Storage

    (286 reviews)

    Hermosa

    I was quoted $3650 for a move from Chicago to Michigan, when the truck was loaded the foreman came…read moreback with a move price of $8700!! I complained to the broker and managed to get it back down to $4650, but I still feel that I was ripped off. And speaking of ripped off, after unpacking I discovered that they had been through all of my stuff and stolen all of the jewelry and watches!! DO NOT hire these thieves!!

    SCAM!!!! Beware this company rips you off! Original…read moreEstimate was for 1335 Cu. Ft. All along in our communications with the MOVER (Best Price Moving & Storage) we were assured we were only going to be charged for ACTUAL Cubic Feet utilized and not ESTIMATED. At the time of pick up in Chicago it was REPRESENTED we were using 2,000 Cu Ft of space. And were told we needed to pay the difference*approximately 665 Cubic ft extra. When the truck arrived for delivery, it was packed to under 1,150 Cu Ft of space. A SIGNIFICANT difference of approximately 850 Cu Ft. You can view pictures I took upon arrival of our delivery truck. When I went on the truck to take the pictures the movers asked why I was taking pictures and he answered his own question with "are you not agreeing with the Cubic Footage charged. This tells me this is a common practice in the moving industry and does not comply with any standard of good business practices. This is the difference of being charged for 2000 cubic feet on only using 1150 square. This difference is the 850 Cu Ft X $3.30 $2,805 plus 12% Fuel Surcharge on our Cu Ft by $336 = $3186. WE were over charged $3186. We reported to the company, and the said they would get back to us. Nobody contacted us and every time we called the disconnected us or put us into someone's voices mail. If I could give negative star, I would. This is the absolute worst moving company that I have used. I have reported them to the BBB.

    Extra Space Storage - selfstorage - Updated May 2026

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