I had this company come out and wire my home for network and CCTV a few years ago and they did…read moregreat work. Unfortunately, when I reached back out to them a few months ago to perform some maintenance on the cameras and provide a design for a larger smart home with AV, Doug strung me along for months before finally coming out to take a look and has since gone dark again. I saw some of the recent negative feedback about no responses for small jobs, but it doesn't see they are interested in any work . At least respond that you're not interested or don't have the capacity. I can respect that. But don't waste people's time. I thought I was being gracious over the holidays and hung in there based on their past work, but something has changed and I would not recommend them anymore.

We had this company to install a new wired network setup in our home, install security cameras and…read morewireless routers. They did a good job, everything works as expected.

I have used Integrated Media Systems for about 20 years. They have installed and serviced a very…read moresophisticated home automation system which included an audio- visual system and a Lutron lighting system. The quality of their work is outstanding and very professional. Their after install services are excellent and the group is very responsive and very pleasant to deal with. Just today one of their professionals, Rich , came by for a service call and as always he did an excellent job. I would very strongly recommend this group. Armeane C Washington DC.

When my Bethesda media room needed to be brought into the 21st century, there was little in the way…read moreof reviews or recommendations. From Consumer's Checkbook Neighbor-to-Neighbor ratings, I called Integrated Media Systems in Sterling, VA. From the consult with Kevin Wells to the detailed written estimate to the professional, neat install plus a next day follow-up visit for adjustments, I could not be more pleased and relieved. I needed a lot of hand holding as to what, why and how to operate. They explain complicated technology in layman's terms. IMS is there long after the install to answer questions or for service when necessary. Whether you need a total install or an update, Integrated Media Systems provides state of the art components backed up by dependable service. September 2015

I talked with Ian and he was able to diagnose the internet problem and help find a solution without…read morehaving to come to the house. Much appreciated.

started out good but ended very bad. was over sold on Josh.ai capability, by Ian, Matt installed a…read morehidden Chinese switch to power some of my cameras because the original switch was underpowered (no discussion just make it work on install day and hide it in the IT cabinet (WTF) botched movie room planning with my new home, the list goes on and on.

Horrible experience from start to finish. After multiple re-scheduling attempts and no shows,…read morefailed to deliver services. No ability to secure refund because they are Sekas builder preferred vendor.

The best service in the area. Kian and Matt (awesome guys) are mounting ninjas!…read more They came to mount 2 tv's and a soundbar with the additional requirement to hide wires. As such - they mounted, added an additional wall socket, and cleaned the area. Highly recommend these guys. If you don't have a mount, an extra wall plate, etc. then don't worry because they come prepared.

We needed a television hung in a very short amount of time and these guys were able to get it done…read morein less than 24 hours. I immediately got a message when I submitted a Yelp project and I have to say this was the most efficient company to do business with. I think I've ever experienced. Alex arrived promptly within the window provided and performed exemplary service and was a stellar communicator who easily made my eighty year-old mother feel comfortable with the install.

Rick & his crew are just the best!! They are knowledgeable, easy to deal with, honorable, and a…read moregreat crew! They installed our Sonos system, as well as our tv & we had no problems until 2 years later! A few days ago, we had a weird problem with Sonos & called Rick for help. He came that same day, spent a great deal of time checking the system (little did we realize it had already reset itself!), & left when it was running perfectly!! When I wanted to pay the bill, he said, "Nah, no charge!!" When do you ever find such decent & fair dealings with clients!!! Love these guys!!! You will, too!!

Very knowledgeable and a great value. The owner is involved throughout. He and his team are…read morecourteous, prompt, and efficient.

Abdallh and team installed Cat6 from my garage to my third floor office. He very professional,…read moreresponsive and did a great job. Very happy with his work.

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

I can't recommend them highly enough. They're super responsive, offered very clear and detailed…read moreexplanations of the proposed work, arrived on time, came back to make sure everything was properly calibrated, and left the room back the way they'd found it (no debris on the floor etc). My kids were blown away the first they saw and heard it, and we're very happy.

We just bought a house in Arlington, received a couple of quotes from a couple of different…read morecompanies, not only was N&D competitive, they have gone above and beyond. The people that work here really care, the owner is very responsive, could not be happier with our choice! Highly recommend!

The N & D Security team (Sally, Perry, Darren, John, and David) is incredible. From my first phone…read morecall with Sally and Perry to the installation with Darren, John, and David, the experience could not have been more seamless. Initial Communication: Before settling on N & D for my home security system, I did tons of research, including research into all the big home security companies. Unlike other companies, N & D Security does not lock you into a long-term contract, nor did they try to upsell me on products and services that were beyond the scope of my needs. Rather, Perry readily identified what would likely make sense for my home, asked incisive and poignant questions about my home security needs, and carefully listened to and thoughtfully answered all my questions. He then diligently followed up with a recommended package for my home. Perry's attention to detail, follow-up communications, and responsiveness was impeccable. And I was all the more impressed given the fact that N & D is a small team that essentially operates as a family-owned business. Installation: The installation could not have been more seamless. John, Darren, and David arrived promptly. They installed the security system and had me up and running in little to no time. I was thoroughly impressed by the service--the N & D team went above and beyond anything I could have expected. For example, in addition to setting up my home security system, Darren helped set up our doorbell camera and even attempted to help install smart locks throughout my home. Upon the immediate completion of the installation, John carefully explained how the system operates, patiently answered all my questions, and even gave me his personal number in the event I had any additional questions. After Installation: After completing the installation, Perry checked in again to ensure that all our needs were handled and that our system was up and running. In addition, the N & D team was incredibly diligent in completing additional follow up work I had requested. In sum, if you are looking for a top-notch home security system, N & D is a no brainer. They are a pleasure to work with and I can genuinely say that choosing them for our home security needs was one of the easiest decisions I've made.