I couldn't possibly say enough good things about my experience with Rum AV Solutions; pure…read moreawesomeness. Abdallh visited my home to take a look at what I had and explore what I was looking for then got back to me a few days later with a couple of proposals (good, better & best basically). We went back and forth a few times via email so I could completely understand the differences and once I choose one the parts were ordered and the installation scheduled. It wasn't just installing some speakers though because I had a few custom asks such as moving and hiding wires in walls & cabinetry. He did a fantastic job and my place now looks and sounds waaay better. Highly, highly recommend this company. Side note, I called several other companies including some of the bigger players in the area, whom didn't even bother to respond or couldn't figure out how/when to schedule. Don't let them waste your time and just call Abdallh.

Abdallh and team installed Cat6 from my garage to my third floor office. He very professional,…read moreresponsive and did a great job. Very happy with his work.

Amazing job by Magic TV Mount to mount 2 TVs (85inch and 65inch). They provided recommendations for…read moremount height and details about wiring options. Gave me an accurate and reasonable estimate before the appointment. Everything went as expected!

Ricky and his assistant Joseph delivered top notch tv mount installation over the fireplace. He…read morealso installed an electric outlet so no cables were visible. Ricky provided greta advice and is a wealth of information. He and Joseph are very detail oriented. The installation was done quickly and cleanly. He even came back after we upgraded our cable tv to wireless to ensure everything was set up correctly with the new tv. Just superb service. Highly recommend for all your tv needs.

Anthony was awesome! He advised he gave his team the rest of the year off which is a telltale sign…read moreof the type of guy he is. He didnt want to push my install out a month so he said he would personally come in a few days and do the job himself. I was blown away by the knowledge and skill. Will most definitely be having Anthony come back for some more jobs!!

Anthony did an amazing job with my 75" TV and sound bar mounting! Excellent service! Fair price as…read morewell.

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Excellent service and affordable price! Philip hung a 75 pound giant wall chessboard. I was…read moreimpressed with the results. He made sure it was balanced and placed at the perfect height. The big chessboard required metal brackets. Philip ensured that the piece was attached to the wall securely. Overall, very professional. I will definitely hire him in the future. He is also very friendly.

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

I needed speakers installed in my living room and he installed them without damaging the walls more…read morethan necessary. The Best Buy people that came earlier said they would be only able to install it while making holes in the wall, near the floor under every speaker and also some holes in the ceiling of the basement and they would not repair those holes. Glebe was able to much smarter without any visible damage so no repairs were needed. His charge was a lot lower than Best Buy so I tipped him well.

I don't like leaving negative reviews, it takes a lot for me to do so. Especially when it comes to…read morea small business that's been around awhile like Glebe TV. But my experience with them was bad from start to finish. After my TV suddenly stopped working, I sent Glebe TV an e-mail they have listed on their Facebook page (because their website doesn't work) asking for more information. After 2-3 days passed, I got no response. This was a sign of bad things to come, but I disregarded it as no big deal. I then called them, got the needed information, and dropped off my TV a couple days later. They charge a $95 non-refundable deposit fee to get an estimate, which can be applied later to the cost of repairing the TV. While dropping off the TV, I was told I'd get a call in "a couple days". A couple days came and went. I called 14 days later after never hearing from them. They still hadn't even tested the TV to see what was wrong with it. I'm frustrated, but continue to wait. I call back a few days later once again and no status updates. At that point I was then told a technician will call me "first thing in the morning". This call never came. Finally, after 20 days they called me first and gave me an estimate. So just to be clear, I paid $95 dollars for an estimate that took 20 days. For me, it would've cost another $200 or so to fix the TV so it made more sense to buy another TV. If I would've known it'd take 20 days to get an estimate, I would've never went to Glebe in the first place. They never apologized. I asked for some type of refund for the lengthy and expensive estimate and lack of communication on their part, but I was met with dismissive attitudes and kept getting the run-around to call back at another time. At this point, TV's have become throwaway items and in most cases it's probably more cost effective to just buy a new one. I don't recommend you take your TV to a business that can take up to 20 days to give an estimate, does not initiate contact with their customers, and is dismissive/unapologetic to it's customers. Very disappointed.

Revelation Services did a fantastic job installing my new 65-inch LG TV, Roku Ultra, and Sonos…read moresoundbar. Tim and Justin arrived on time and worked very efficiently as a team. Both of them were personable, professional, and clearly very experienced. Before the installation, Tim helped me choose the right size TV for my room and my particular needs. During the installation, Tim and Justin made sure everything was set up in a way that would be easy and practical for me to use every day. Tim also took the time to explain the equipment, which I really appreciated. The quality of the work was excellent, and the entire experience was extremely positive. I couldn't be happier with the service and highly recommend Revelation Services!

Got a quick response and scheduling, Tim did good work. Will choose him again for future jobs.read more

I use aegis for my home security and I have professional service and great quality products that…read morekeep me safe and feeling secure in my own home. They are efficient in their work and their staff is very friendly and they have fast response times to service requests.

I rarely write reviews after negative customer service experiences - this is the world, times are…read morehard, things happen - but I am so thoroughly disgusted by my Aegis experience that I can't remain silent. We've been customers with Aegis for many years, with no issues. In 2021, suddenly we started having calamitous issues with our alarms going off, sometimes in the middle of the night, for no reason. They'd deploy a tech, who would declare the problem fixed, only to have it happen again, at least once only hours after the tech had left. We received no customer service via phone. At least once the fire department showed up without us having received any notification that there was an alarm going off. Out of an abundance of frustration, I terminated my contract with Aegis early. (By the way, terminating our service wasn't enough to get the incessant beeping of the system to stop. We had to have another company out to disable the beeping.) That was when I received a VERY substantial bill from Aegis, citing an early termination fee. When I reached out to the company, one last time, to make sure they felt that charging me hundreds of dollars because THEY failed to meet our expectations was the reasonable thing, a very nice person named Tracy spent what was clearly considerable time documenting every time they felt they'd responded appropriately to our crises. And that's really the remarkable part, because it's the first time anyone at Aegis acknowledged that the system had any kind of problems. If Aegis had put one ounce of the effort into FIXING the problems that Tracy put in to documenting them, perhaps I'd still be an Aegis customer. Instead, I'll hold my nose while I am forced to hand them several hundred dollars to reward them for positively garbage customer care. I have since taken my business to Patriot Fire and Security of Winchester, and Jim Dollar has taken extraordinary care of us. Potential Aegis customers, be warned, and perhaps give Jim a call instead.

This review is long overdue…read more James installed our Sonos system at our home in Ashburn shortly after we moved in back in July 2014. In addition, he installed our new flat-screen TV -- coming up with a custom solution that worked perfectly. He also did some troubleshooting on our CAT-5 ethernet and installed wi-fi routers throughout the home. Last but not least, he managed to resurrect the in-home speaker system which had been dormant for 5+ years. The home came equipped with ceiling mounted JBL speakers in 3 rooms, but the previous owner never managed to get them working. James removed the antiquated / non-functioning receiver and equipment from our media closet, and replaced it with a Sonos system -- and breathed new life into those JBL speakers. Now we enjoy Pandora, iTunes, etc throughout the home. James is amazingly resourceful, shows up on time, does great work, and always can be counted on to return a call. His professionalism and attention to detail are beyond reproach. We're doing a porch, deck, and pool addition right now, and I will be 100% calling James to help with our outdoor hi-fi / wi-fi needs.

Very positive experience with a home network cabling job, will definitely recommend!read more

Exceptional Customer Service from Start to Finish!…read more I cannot say enough good things about PowerHouseAV and the exceptional customer service we received! When our home's sound system stopped working, I reached out to PowerHouseAV and spoke with Matt, the COO. From the very beginning, Matt was incredibly attentive, responsive, and helpful. He quickly arranged for John, one of their technicians, to come out to our home and diagnose the issue. John was outstanding! He was professional, knowledgeable, patient, and extremely thorough in his assessment. After identifying the problem, he walked us through our options and helped us transition to a new Sonos system that better suited our needs. John returned for a second visit to properly install and configure everything. Once the installation was complete, he took the time to walk through the entire house with us, testing each speaker and ensuring everything was functioning exactly as it should. His attention to detail and commitment to getting everything right were truly impressive. What really stood out, however, was the level of service even after the job was finished. When I had additional questions about troubleshooting a speaker, John continued to be responsive and helpful, making sure I had everything I needed. It's refreshing to work with a company that genuinely cares about its customers and takes pride in the quality of its work. Matt and John went above and beyond, and their professionalism, communication, and dedication to customer satisfaction made the entire experience seamless. I highly recommend PowerHouseAV to anyone looking for knowledgeable professionals, quality work, and truly exceptional customer service. They've absolutely earned our trust and our five-star review!

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.