They have a horrible waiter there who acts and looks like he should be working at a pub on Queen Street. He has a blond or red beard and is such a loser. I go to One almost 4 times a month and will request someone else if he comes to my table to serve us. I ordered a new burger that was on the menu and it was falling apart like no tomorrow. I never had such bad service in my life. I am uncertain why they don't train there servers better. read more

This is my second time at One - I Went to this restaurant for lunch on the patio and really enjoyed the atmosphere. Although there are 'snooty' people about, the food is definitely decent. If you focus on the price then it may not be as enjoyable, but depedning on what you order the experience can be pleasant. The waiters both times I went were a bit standofish at first, however by the time the meal is served for the most part the snobish airs wear off. read more

One was great, good food, good service and good environment, I'de go again! Fred Houston read more

Very nice food and great desert but the service was just average.

Service: waiter was not attentive and unfriendly. Food: incredibly disappointing. I spent a ton of money ($400) at this restaurant and expected world class food. I used to watch chef Mcewan on the food network when he had his own show, so I had high hopes for the food being served. Instead, most of my apps were under seasoned. My dinner was cold by the time it got to me. The only thing they managed not to f-up was the lobster spoons. It was the crappiest dinner I've ever had. I strongly do not recommend this restaurant! read more

Winterlicious. Good portions and excellent service. Desserts could have been better. Location was excellent as well. Main was very well done. read more

My favourite restaurant, the absolute best Cod fish in Toronto!!! Prices are high but it is worth every buck to go there, i have been going to this place for many years. I love the service. Location is great, downtown Yorkville. read more

I was excited to try One, and my girlfriends and I chose to go for our monthly brunch. I was so disappointed in the quality of food, and the service wasn't what I expected. Out of 4 of our meals, 2 had to go back. One was incorrect, and the other wasn't hot - luke warm at best. I will say both meals were corrected very quickly thought which was nice. I ordered the Beef Brisket Hash, and there was no flavour. The potatoes tasted boiled with no spice/seasoning, no crunch and the brisket also lacked flavour. The eggs were cooked to medium, which was ok, but I would have preferred slightly more runny as I've experienced at other restaurants. The meal was also on the small size. The server was polite, but I could have found her more attentive. I had to flag her down so we could order more drinks, and to report my meal wasn't hot. Overall, for the price they charge (granted, nothing extreme but more than average for brunch), the food and service didn't deliver. Sadly I won't return for brunch, and discouraged to try for lunch or dinner. I suggest people check out Morocco Chocolat across the street - much better food, services with a slightly smaller bill at the end. I give 2 stars for the atmosphere, and food presentation (I wish it tasted as good as it looked!). read more

We celebrated my 60th birthday at One Restaurant at the Hazelton Hotel last night and I had to write a review because it was without a doubt the most incredible dinner of my lifetime. The Chef and his very talented wife (pastry chef) provided a feast for 11 people that would have drawn accolades from the good people at Michelin. We started with a series of appetizers,highlights including Fogo Island cod, buttery lobster spoons, light as air crispy calamari and two different lettuce wrapped offerings (wonderfully flavourful chicken & beef). My favourite was a wild mushroom gnocchi with truffle dust. Our main courses included the 40 oz Tomahawk rib steaks with four sauces, broiled lobsters with grilled corn, and grilled Branzino, Mediterranean style. Every dish was prepared with the greatest care and each was executed flawlessly. The flavours were all outstanding and all dishes were cooked to perfection. Our desserts were no less incredible than the dinner. We were served an amazing spiced pumpkin pie with Chantilly cream, several different donuts (some filled with preserves, some with house made ice creams), three different funnel cakes, with toppings including sliced caramelized apples and stewed strawberries and delicious white Oreo milkshakes served in miniature milk bottles with candy-stripped straws. I think these were created specifically for my two grandchildren, who were over the moon with delight. The service was exceptional. The evening was unforgettable. For a memorable occasion you could not pick a better venue. We were given the back room, which added to the magic of the evening. read more

I made a reservation for a Saturday lunch seating at One through the Winterlicious website's link to OpenTable. I was really excited to have the opportunity to show my mother how fantastic One is. A day later, One called to tell me that if I had reserved for a Winterlicious lunch, they don't offer that menu on the weekend, because they only offer brunch. They did not offer to rebook me for another seating, did not offer a brunch seating instead. All I got was a lukewarm sorry. In my opinion, One treated my Winterlicious reservation and my custom as "disposable." This was a very disappointing experience of One's customer service. I went back to the Winterlicious site, and the information about One does not indicate that One does not offer Winterlicious lunch on weekends. To be fair, a disclaimer at the bottom states generally that some restaurants only offer a brunch menu on weekends. I don't understand why One would not include the exception on its listing. I don't think I'll be going back to One in the future. read more

I was a little leery about making reservations based on what I had heard about the service HOWEVER I cannot say enough great things about this restaurant!! Had dinner tonight here with some out of town guests and everyone was equally impressed by the menu, the great food and the overall atmosphere. The service was excellent! Would return here in a second for drinks or food - everything was beyond what I was expecting! read more

My linguine entree was soggy and buttery in taste. Very disappointed to pay so much for this entree.

Horrible horrible horrible service. I chose the restaurant for my birthday dinner. The food and restaurant itself were lovely, but I really can't stress enough how rude our waiter was. Lots of blank stares and disinterested looks, taking our order seemed to be a waste of his time. We also waited with our empty plates in front of us for 20 minutes while he gave the tables around us what we overheard to be very friendly service. I'm assuming this is because my boyfriend and I are in our mid 20's and the nearby tables were older couples. I realize Yorkville is known to be a snobby part of town, but I have frequented other restaurants in the area and have never had a service issue. Apparently if you are under 30 you aren't allowed to eat at this restaurant and receive good service. I would recommend going in with your Chanel bag and Gucci loafers or you'll be waiting quite a while to be checked up on by your waiter. read more

This morning had the BLT for breakfast and I must say was blown away by it. Bacon strips in it was plentiful and delicious! I especially enjoyed the garlic aioli that came with it on the side. The staff also were courteous and fast. I'd definitely go back to tryout other dishes. read more

A great patio location in Yorkville!! They have AMAZING focaccia bread and the grilled Octopus was to die for!!

We went on a sunny Sunday afternoon. The patio was nice and service was alright, the jerk chicken was dry and nothing special. The eggs benny was apparently pretty good according to my boyfriend. Might come back...but then there are other options so why wouldn't I try somewhere new and surprise myself. read more

There's something slightly shady here. I don't know if it's the clientele or the staff. Walked in for a patio table and was told they just had to clean a table up and to wait in the bar. Overheard her telling another customer that only the north patio was available at the late hour, so I ignored the fact that 2 tables were ready right in front. Waited for 10 minutes and went back out to check. Still waiting for table to be cleaned. Waited for 10 minutes and went back out - STILL waiting for table to be cleaned (mind you, the 2 tables by hostess stand were clean, but I'd overheard they're no longer seating out front). Finally, she came to get us and seated us at the table NEXT TO THE HOSTESS STAND that had been ready since we walked in. I think this is a ploy to get you to buy drinks in the empty bar first. Shady. Seated 2 completely drunk girls next to us. Obnoxious. She told the waiter how drunk she way, yet when they ordered another drink, they brought it out. Tacky clientele. Shady service. On a positive note - the food wasn't bad and it's a sexy restaurant with great people watching. Very expensive. read more

Avoid this restaurant at all costs. The service was deplorable. It took 20 minutes just to get water which was never refilled. We had to ask for the dessert menu which we never received. I would expect much more from an establishment that charges $50 for an entree. read more

Cannot comment on the food because we did not stay long enough to order. This has to be one of the most pretentious, unwelcoming, snobby places I have ever encountered for a dining experience. Tables galore but we were put in the worst centre of the room table after being told there was no room on the patio - although there was room for someone behind us. I enjoy fine dining experiences and have done so in many cities throughout North America. I have never been made to feel as unwelcome. My impression is that the staff are ill prepared to make people want to come to dine in their restaurant and have an enjoyable experience. The food is only one part of a great dining experience - even if it would have been outstanding the rest of the experience would have offset it to make it a "never to return" event. read more

Came by for a late afternoon lunch. Poor service constantly had to wave for a server, had the spaghettini which was quite bland I had to top it off with plenty of extra cheese. It was very quiet for a Friday evening which was quite surprising especially when we couldn't find a server for more then 10 miniatures. There were plenty of support staff but no one around to replenish a simple drink order. Definitely will not be recommending to friends or coming back. read more

For a restaurant of this quality, the service was the worst I have ever experienced. Reading some of the other posts this seems to be a trend. It took nearly 20 minutes for menus to be delivered to our table and brunch took over 2 hours. read more

Maybe it's an unfortunate coincidence, but we had dined at Lee the night before and at a relatively comparable price point, the service, food, ambiance and overall experience at Lee made the experience at One feel cold and underwhelming. The chicken in the tacos were dry. The vegetables in my entree were overcooked and the mashed potatoes tasted like milk. Service was underwhelming, the server was disengaged and mechanical. Overall, not a great experience for a 100+ dollar per person meal and I won't be back. read more

It is what it is and you know that going in, so why are you acting so surprised??? Yes it is expensive, yes it is showy ,but it is also something fun to do so sit back have some overpriced fries (excellent by the way) and an overpriced cocktail!!!RELAX seriously!!! read more

I was considering giving ONE a rating of 1 but that wouldn't be fair. Two is what it deserved so that is what I gave it. The chicken taco was the highlight of the meal, but given it was an appetizer, that isn't the best thing to feel at the end of eating an expensive dinner. The lobster spoons were just ok. I expected more. My sister had the octopus and she didn't like it. On to the main entrees. Two of us had steak and it was good but for that hefty price it should be. We didn't buy it being 20 oz bone-in rib eye. It didn't look anywhere near that size. The side dishes were mixed. Bok Choy wasn't great, chived potatoes were fine as were the mushrooms. Desserts were again fine but not great. You get a thin slice of cheese cake. The bill for the 4 of us came out to approximately $500 and that is with no alcohol. Now I am going to get to the part of the evening that totally ruined anything good we felt from the evening. We looked closely at the bill since it was the highest we ever spent and we saw an error. The items didn't add up to the total. I checked and later 2 other members of my party checked. It didn't add up. We were upset that they are having bills that don't add up. We told the waitress and eventually the manager came over. He said some lame excuse about one of our items not being on the bill but yet was in the total. Made no sense why it didn't show up listed in the items. He offered us NOTHING. We felt that was wrong so he gave us a whole $6 off the bill. Yes, I mean SIX dollars. He wouldn't budge on the amount. Finally he said he would throw in some cookies and cheese cake. He ended up putting in cookies that don't look great and none of us ordered cookies for dessert, as he knew. He threw in one slice of the cheese cake for ruining it for 4 people. We let him know we weren't happy with his resolution and he didn't care. Go to ONE if you want one helluva lousy experience. read more

I went last night to this restaurant for Summerlisouis. Biggest waste of money. My friends and I left hungry and went to another restaurant in Yorkville to eat. The portions were so small, it almost came off as a cheap meal. I ordered the smoked salmon as a starter (nothing special), then the short rib as my main (smaller then my fist and did not come with any sides. It was just the rib and a bit of sauce) and then the Black Forest cake (which was eaten within 3 bites). Together the restaurant probably put together this meal for under $10 and charges people $53 + taxes and gratuity. the service was nothing special. I kept on having to ask for more water because the waitress would never be checking up on us. I have experienced many fine dining venues within Toronto and this one did not meet, nor surpass my expectations. I was excited to experience this restaurant but I probably won't eat here again and will definitely not recommend. read more

We went to "One" restaurant because Mark McEwan is the owner. We had Dover Sole, Truffle Chicken Supreme. Bacon Pork Chop, 5oz Terderloin with bone marrow & Beef Short Ribs as well as the Lobster spoons, Crispy chicken tacos. For dessert we had the outstanding Boston creme donuts. The service & ambience are excellent. Go & enjoy. read more

We booked reservation online for Sat summerlicious lunch. They called us asking if we are doing summerlicious because they do not offer summerlicious on the weekend. We were surprise because I thought they were suppose to offer summerlicious menu for the time the summerlicious is running. No apologies at all. Very disappointed. read more

We had a great dinner outside at One. The food was delicious and the servers personable and attentive. One does, however, pay for the quality and location. To start, we had truffled frites with Reggiano. The frites themselves were delicious as was the truffle aioli for dipping. Our other starter was fresh, flavorful heirloom tomatoes with buffalo mozzarella. The entrees were also delicious. The ravioli with sweet pea and mascarpone, brown butter, summer truffle and Pecorino Romano was rich and luscious. The black cod with miso glaze and ginger butter sauce was perfectly cooked -- flaky, delicate with a savory miso crust. For dessert, the panna cotta with Ontario strawberry sorbet, etc. was beautiful to look at and an the palate. The selection of Quebec cheeses was diverse and tasty, served with bread, apple and pear slices, honey, and pear compote. There is a good selection of wines by the glass and a better than average selection in half bottles. Tip: if you are eating outside, try to sit on Hazleton Avenue, which has less traffic than Yorkville Avenue. (Note that we had started eating the entrees before I remembered to take pictures.) read more

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Very sophisticated and modern restaurant. You kind of feel like a celebrity eating here. I dined here in the summer and chose to eat indoors to keep cool under the shade.The salad was fresh and the spaghetti dish was quite nice. read more

The first time I went I was blown away by the flavour of the dishes, the second time I went I was less impressed with flavour. The cocktails are great, the service is great though I could hardly understand what choices of bread I could choose from. The menu changes so I expect that they will have amazing food over and over, and I will always come back. read more

I went to One restaurant on July 23 for dinner.My two friends and I were so excited to visit there. It was the one of the fine dine restaurantes in Toronto we really wanted to try. It is a really a beautiful looking restaurant, especially, the Patio, and the nice interior and the amazing food we have experienced. However, we were so disappointed with the service!!!. The Waiter treated me so bad. It was so obvious that he humiliated us. We were waiting for him to order food for 30 mins. Eventually, We should have called him to order food.. Moreover, when he served our wine the wine were spilt around the glass and never say sorry.. He was so rush at serving all of our food and took out the dishes so quickly. But not to the other tables. He took pictures for the next to our table for customers . And smailed them but not for us. Finally, we asked for the separated bills. But he said no. I never saw this Behavior ever in any restaurants in Toronto. I realized that he is totally ignoring and humiliated us. We didnt want to pay tips because of him and a big humiliation. However, we did tips. We thought tips for food. He does not deserve it. We are Korean our English aren't good. That is why he treated us like that. That is our conclusion for the situatuon last night in One!! I was going to ask his name that I could complain. But I did not. I just assumed that he is a racist. We were telling ourselves that never never here again!!!! Good food. But immature person works there. I don't want to hurt my mind and waste my money on it. The restaurant needs to spend more time when it comes to hire waiters with good mindset. If the One wishes to keep their good reputation. read more

Very nice atmosphere. We dined inside right at 9 pm and were the only ones inside on a Saturday night. Food was excellent service was excellent price was high but not over the top. Just a 30 minute walk from down town so very convenient. read more

After vowing to myself I wouldn't be back because of snotty server, I ended up at One again and it was a win. Service was great and friendly, truffle frites and taleggio ravioli to die for. Blueberry pie was great too. Best fries in the city, which forced me to go back yet again for a quick lunch - chicken noodle soup is boring, so skip it. read more

nothing special. It defiantly not worth the price. I did not received the service I was expected but the food was good but again not special! read more

Thoroughly disappointing. The waiter was inattentive, the food portions were tiny, it was way overpriced, they forgot to serve one of our courses, they got the dessert wrong. I've never felt so ripped off at a restaurant In my life. What a sham! Don't go! read more

Food was delicious, service was impeccable, and the restaurant itself was spacious and classy. However, pricing needs some work, still too much buck for your bang, so to speak. read more

Amazing food :) Loved it so much will be back soon for sure. Very friendly staff and polite.

On 8/20/16 we reserved at The One on opentable because of the location, then read some reviews (newest first) and canceled. But we inadvertently ended up there anyway, and really really liked the food. Staff was good and and gave good service. One server was more the curt-efficient CA[nadian] style than the style in the other CA[lifornia, where we're live), you know: "Hi, I'm your server, how are you folks doing today." She warmed up when we complimented her on her gorgeous nails. Everyone else was cheerful and competent from the get-go, without being smarmy/vapid. {OUR ACCIDENTAL VISIT: Since we were going for an early dinner, we decided after canceling that rez to walk around Yorkville and see what looked good. We came across a patio with many happy diners - didn't notice the place's name - and asked if they had a table for us even though we had no reservation. The hostess - in a smashing dress which we said was designed for the restaurant when we noticed it on another hostess, too - said most of the patio was filled but they had 2 tables at the end on Hazelton that we could see, or we could sit inside. We checked out the outside tables, both at the very end of the patio on the side street. We LOVED the farthest - bigger than usual, with no nearby tables, and less car or foot traffic than in the front. She said it was where she sat movie stars. (Joke? Didn't matter.) True, it was (a) next to a bussing station so there was the occasional sound of crockery, and (b) the piped-to-the-outside - and unnecessary - music was a louder than we liked, but basically it was a fine table. Then I looked at the menu and laughed, "This is the place we just canceled because of the terrible reviews, bad service, cheating on the bill ..." My husband said, "Well, it seems very popular. Let's give it a try."} FOOD: We each had a glass of wine (good, but not particularly memorable, and then salads. H had the kale ceasar. Delicious. Bits of bacon, a mild horseradish flavor, beautiful kale. I had the heirloom carrot. The carrots, although very pretty to look at with a nice grilled texture, were alas without flavor. The rest of the salad - the greens, avocado, pistachios, pickled golden raisins - were, however, fabulous. We next shared a hamburger, cooked to our order, with good pickles and fries, and a side of sweet potato. The sweet potatoes were excellent, cooked perfectly, with sunflower seeds and a bit of creamy dressing which tasted lovely and was nicely decorative but was unnecessary to us. We were going just to have coffee after that but read the dessert menu and when we saw that we could get a scoop of Ontario Strawberry sorbet for $3, we ordered it. Utterly delicious. I don't usually bother to write reviews - and always am suspicious of good reviews following bad ones, esp. on yelp - but just had to speak up on this one. (Also, we checked the addition on our bill: no mistakes.) We'd go back. And would specially reserve that movie star table. read more

My 2 co-workers & I had the pleasure of having lunch @ One Restaurant for Summerlicious. We were seated outside on the patio which is quite big since it wraps around the restaurant. Yes, this is the spot to people watch. Our waitress took our orders and let's just say my anticipation & impression afterwards went down hill from there. It took FOREVER for our food to come. We were initially served a piece of bread then our salads. The waiting time in between each course from appetizer to entree was absolutely horrendous. The look we got from 1 of the waiters when my friend had asked for more bread was surprising. 2 other tables around us were also dining there for Summerlicious & we noticed 1 couple was even served more quickly AND were seated later than us! The food in general was good but the service was so poor which is quite disappointing considering it is 1 of the Mark McEwan restaurants. From start to finish our lunch took 3hrs BUT it was all the waiting in between that was annoying!!!! I expected more & unfortunately due to the poor & slow service will not bother returning to even give it another chance! From what I've heard, Summerlicious &/or Winterlicious may be resented by the waiters/waitresses because of the influx of new customers & the busyness during that 2wk period. Whether or not it is Summerlicious/Winterlicious or just a regular day, in my opinion that doesn't excuse bad service!!!!!!!!!!!!!!!!!!! Im curious to know whether or not Mark McEwan is aware of the poor service @ One Restaurant but I guess not considering all the other bad reviews re:service. They should take notes from "STOCK" restaurant @ the TRUMP tower where we dined at last Thursday which had impecable service. read more

I thoroughly enjoyed the dining exp at One. Great food, I had the roast rib poutine with foie gras , totally delicious. As the night progressed the music in the lounge area slowly increased in volume. Will definitely go again. read more