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    Fireplace Solutions & Services

    Fireplace Solutions & Services

    (44 reviews)

    Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

    WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE…read moreFIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back. WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE FIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back.

    Get Smart Home - 65" TV mounted above fire place on stone tile with concealed wires

    Get Smart Home

    (18 reviews)

    Southeast

    Wow. I am thrilled to leave this Yelp review. Get Smart Home exceeded expectations from start to…read morefinish. I posted a request for flatscreen tv installation service a little past midnight Friday night/Saturday morning, and expected to begin receiving replies first thing in the morning. I was surprised to receive a reply from Get Smart Home less than 5 minutes later asking qualifying questions. Five minutes after replying I received a quote and commitment to install two TVs on Saturday. Vlad and Stasia text me 35 minutes before the installation appointment to alert me they were on the way. They arrived on time and immediately impressed me with their professionalism: they were courteous, well mannered, personable, knowledgeable and fully prepared with the necessary tools, supplies, blankets to lay the TVs on, and booties to cover their shoes. They reviewed the TVs and desired mounting locations, asked questions about my preferences, made recommendations, set expectations, then went to work. They were efficient -- finishing both installations and cleaning up within an hour -- and most importantly, delivered results that again exceeded expectations. I am impressed with the quality of Vlad and Stasia's work and the excellent experience of working with them. I recommend Get Smart Home without reservation and will be relying on their expertise and services for my upcoming home automation projects.

    Highest recommendation for Vlad! He perfectly consolidated all our components for TV, 5.1 surround…read moresound, even our vintage DVD BlueRay, VCR and Wii. When it was apparent the new receiver would not fit our cabinet, we asked that he just cut out the back wall to fit. (Our old console was particle board.) Well, turns out THIS cabinet was over 1" thick solid and he went out to buy a thicker saw blade! But never complained. It took 5 hours, not 2, and he came back for second visit to program the remotes. Vlad is very patient, courteous, knowledgeable, and fairly priced. He offers dealer pricing on components but even sent us a Best Buy link when the same item was cheaper. If you need anything done too your home electronics, gIve him a call.

    One Pro Tech - hvac - Updated May 2026

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