I cannot say enough positive things about this company, their ownership or employees!! We have had…read morean overwhelmingly amazing experience with them! From talking to Christina on the phone - and meeting her in person - to meeting Donn for our walk through and then having the work completed, everything has been top notch! They bent over backwards to help with scheduling around my work availability, are clean, professional and unbelievably good at what they do! We had a big ask when it came to redoing our upstairs plumbing that comes through the kitchen ceiling plus moving the gas line for the range and they blew me away with with their delivery; absolutely exceeded our expectations! Both Eric and Gabe came the first day and then Gabe came back for two more days, and they are incredible at what they do! This company is the real deal: plumbers who know what they're doing and absolutely take pride in their work, have 100% professionalism and are just great and very friendly people! I've already recommended Pristine to neighbors and friends and we definitely plan to have them back for another job as well!

Don did a great job for us. He installed a dual sump pump in a narrow pit. His years of experience…read moreare evident and well valued. His pricing is fair. Another plumber said he couldn't install the pump we wanted in that pit.

I initially had a positive experience with Top Shelf when they installed my AC and furnace…read more However, I am updating my review because I hired Top Shelf to look at my furnace that was not working. When they came out they pretty much immediately discovered that someone had shut off my gas. They were at my house for a little under a half hour and charged me $250 to turn the gas lever on. When I asked for an explanation of cost they told me they actually lost money on the call because it took the technician 45 minutes to drive to my house due to snow. They also said they lost money on the call because it costs at least $300 to have someone drive to a house and walk in to provide a service regardless of how long they are there or what the issue is. Obviously I had no way of knowing that it was going to snow when I made the appointment/my furnace stopped working or that the technician didn't live near me. I'm still not sure why that would be factored in to the price. I would have preferred to move the appointment if I had known I'd be charged more due to snowy travel times. I would have also like to know that it was going to cost hundreds of dollars regardless of the problem. I was very surprised because I had such a great experience with them before as far as pricing and explanation and felt taken advantage of this time. I value the work of electricians and technicians but $250 to turn on a gas lever in under a half hour seems very steep to me.

Top Shelf is knowledgeable and professional. They have efficiently fixed our problem on many…read moreoccasions and every one of the technicians have been super friendly and respectful of of my home. Highly recommend!

After moving into my recently purchased house, I needed to have the furnace and a/c cleaned. The…read morefurnace and a/c are only four years old, but the previous owners apparently rarely cleaned, were smokers, and had animals. I asked a journeyman electrician friend for a recommendation knowing that he often wires furnaces and a/c systems, and he immediately recommended Erives Heating and Air. I called and was able to easily get an appointment within six days. The technician, Coco, arrived as scheduled and was very friendly. He explained what he was going to do, asked if I had any preliminary questions, and then went straight to work. When he finished, he showed me how to operate all the different components since I am new to the house and the system has some accessories. He explained in detail what he did during the cleaning, including cleaning and checking the electrostatic air cleaner and UV light. He removed the electrostatic air cleaner inserts and showed me how to clean them and told me how often. Due to a snow storm and low temperatures, Coco was unable to service the a/c system, but we scheduled a future date to return to do that. Update: Coco came back out and cleaned and checked the a/c system with the same professionalism as with the furnace. He even went as far as to verify the correct part number for a replacement accessory with his supplier to ensure I was purchasing the correct part. He didn't have to do that, but he went out of his way, which shows his character well. Overall, I am extremely satisfied with the service and professionalism of Coco from Erives. I plan on using Erives and requesting CoCo for any HVAC needs I have in the future or if I need a contractor recommendation if they don't perform a specific service.

The techs were nice enough but I hate when someone tries to hustle me. Had them out to look at our…read morefurnace and was told it wasn't to code and the flue pipes needed to be reconfigured, all for the low price of around $800, and that was after the $100 service feel I had to pay just to get them there. I got a second opinion on the furnace from a company who certified that the unit was totally up to code and the flue pipes were positioned just fine. GE might be great at work that IS needed, but you should get a second opinion.

These guys saved me from a disaster on Thanksgiving weekend! My septic pipe to the street backed up…read moreand sewage started to flood our basement (where we have two carpeted rooms!). AYSPC was able to sneak me in within HOURS of calling and they helped stop the flooding from destroying the entire basement/ carpet/ drywall. Best of all, even in that last minute scenario, everything was reasonably priced and everyone was very friendly and helpful. I would call them again in a second!

This plumber is unreliable and dishonest. They haven't returned a deposit for services not rendered…read moreand they never showed up when they said they would.

Daniel at Brad Company is amazing. Super knowledgeable, caring, and thorough. He tries to fix or…read morerepair rather than replace parts right away. He was able to drastically improve a noise (and safety) issue that three other companies have not been able to resolve. Excellent follow up and technical support as well. Extremely impressive service and communication. Highly recommend.

Have been professional and timely with the installation of a new boiler this past fall. Their…read moreestimate of the job matched with the actual final cost. Would use them again.

After receiving an email from Parker Water indicating that there may be an unexplained increase in…read morewater usage at my home, I contacted 1st Choice Plumbing and scheduled an appointment for Monday, July 20. When I scheduled the appointment, I was told there would be a non-refundable $49 trip charge. What I was not told was that the $49, as the plumber later explained, "only gets me to your front doorstep." Once he arrived, I was informed that diagnosing the possible problem would cost an additional $289--even though he acknowledged that it might take only a few minutes to determine the source. The plumber himself was polite, honest, and professional. He seemed genuinely uncomfortable explaining the pricing and apologetically stated that it was corporate policy. My concern is not with him; it is with the company's lack of transparency when the appointment was scheduled. The plumber was also approximately three hours early and called to ask whether I could accommodate the earlier arrival. I rearranged my schedule to do so, only to turn him away after learning about the additional charge that had never been disclosed. I have no problem paying a fair price for professional work. However, charging a non-refundable $49 fee without clearly explaining that it covers nothing beyond arriving at the home--and that even a brief diagnosis will cost another $289--did not feel fair or transparent. I declined the service and am now out the $49.

They came out and replaced things in my system that could have been repaired even going in my…read morebasement to replace pipes. A few weeks later I noticed a leak and didn't think anything of it. Then when I came back from a 3 weeks trip it was leaking father out. They come and say we didn't touch anything underground so no help to get it fixed! Paid over $700 and now I have to pay to get a leak fixed that for 11 YEARS WAS NEVER THERE TILL THEY TOUCHED MY PIPES. Smug as hell DO NOT DO BUSINESS WITH THESE PEOPLE THEY BLAME OTHER STUFF AND DONT STAND BEHIND THEIR WORK!!! HORRIBLE. Gonna sue them for the repairs that's my only choice! STAY AWAY!

I've used them to repair a toilet and also replace a faucet. They were professional, courteous and…read moredid a great job! They were also very fair in price!

I do NOT recommend this company! They do not follow through, they do not return phone calls, and…read morethey do not stand by their bids. Also very difficult (and rude) to deal with... I strongly suggest you find a different HVAC or plumbing contractor.

I have used Day/Sander's & Johnson Plumbing & Heating for many years. They have always been my…read morego-to plumbers as they are well experienced, customer focused, very responsive at a reasonable cost. If your in the need for plumbers give Day/Sander's & Johnson Plumbing an opportunity, you'll be glad that you did! Great staff in the fields and behind the scenes!

They took a while to complete the work because they're booked/busy, but they were fair and honest…read more First plumber quoted us $750 for the same job Day did for $100 trip fee and 2 hours at $150/h. So, that's for $400, for the non math people. Savings of $350, nearly half. Tweed the plumber was polite, knowledgeable and fair. Will use again should the beed arise