1. Bluefrog Plumbing + Drain

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Bluefrog Plumbing + Drain

4.6 (146 reviews)
Closed • Closed

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Response time

10 minutes

Response rate

100%

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Reviews With Photos

Rachel B.

Updating to five stars. We had a plumbing emergency with flooding in the basement and Bluefrog was so extremely helpful. I was able to get an appointment soon. Ryan Riggs helped us out and explained things clearly and gave us our best options. It's never fun dealing with issues like this but it honestly went as smoothly as possible. We even got a stuffed blue frog for our toddler.

Edit: Only way possible I know to respond to the owner. Your reply does not describe my service call. There was no flooded basement, no urgent emergency, and no immediate response. This was a scheduled appointment arranged a day or two in advance for a small leak at a hose connection that was being managed prior to your plumber's arrival. There were also no other marketing stickers on my water heater. The only stickers present were original manufacturer and instructional labels. Your plumber added a large Blue Frog marketing sticker without asking, and it tore and left residue when I attempted to remove it. The invoice total was $441, so describing the repair as "cheap" is not accurate. The issue remains simple and unchanged: do not place advertising on a customer's equipment without asking first. Fictionalizing an urgent emergency and reframing the situation as exceptional customer service does not address the concern raised in my review. This was not an emergency call, and the review had nothing to do with pricing or availability. It is about respect for a customer's property and taking accountability rather than attempting to shift the narrative. ---------------------------------------- Original Review: I had Blue Frog Plumbing & Drain come out to fix a simple leaking hose connection at my water heater. To be clear, this is not a water heater they installed. They were only performing a minor repair. The repair itself was completed and solved the issue, and I paid the plumber. After the plumber left, I noticed that he had placed a large, obnoxious Blue Frog Plumbing marketing sticker directly on my water heater. He did not ask for permission. He did not mention it. He did not give me the sticker and ask if I wanted it applied. He simply put it on my property without consent. I do not want ugly marketing stickers on my equipment. It looks cheap, it looks unprofessional, and frankly the giant frog logo is an eyesore. When I tried to remove the sticker, I discovered it is a very thin, low quality sticker that tears immediately when you try to peel it off. It rips into pieces and leaves residue behind, making it even more frustrating to remove. This is not about the cost of the service or whether the repair worked. This is about basic respect for a customer's property. You do not put permanent advertising on someone else's equipment without asking. Period. Even if Blue Frog Plumbing offered the lowest pricing in the area, I will never use them again. Respect for a customer's home and property should be a baseline expectation, not an afterthought.

New disposal
Kerry T.

Brennan was just here. At 11:15 last night my disposal decided it would drip water from the cracked cylinder! Why can't this happen at 9AM during the week. He repaired that, repaired my guest sink faucet that needed a hammer replaced, had to make a run to the store for the new faucet, and was done in 3 hours. He is an excellent teacher, is upfront with all prices, and gives his opinion, and I set up an account with their company. They will be maintaining my water heater, too. Very kind and reliable.

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2 months ago

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2 months ago

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3 months ago

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11 days ago

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2 months ago

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1 year ago

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2 months ago

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4 months ago

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8 months ago

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3 months ago

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6 months ago

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6 months ago

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3 months ago

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5 months ago

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4 months ago

Great service. Very punctual with Quick Responses. Cost was affordable. I will be using Bluefrog again.

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1 year ago

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1 year ago

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10 months ago

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1 year ago

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1 year ago

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8 months ago

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6 months ago

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6 months ago

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1 year ago

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Tom L.

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1 year ago

Made an appoint for work - they didnt call until 3.75 into the wait period to say that they needed to reschedule. Wasted a whole day.

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Tom L.

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1 year ago

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Tom L.

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1 year ago

Bill from Bluefrog was great, was on time and diagnosed the issue quickly. Very easy going and friendly.

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7 months ago

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1 year ago

Amanda was great to work with and even matched a better price I got from someone else.

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3 years ago

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8 months ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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Tom L.

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2 years ago

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1 year ago

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11 months ago

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Page 1 of 4

Ask the Community - Bluefrog Plumbing + Drain

Hello, Is it possible to make water more accessible to a patio at the back oc a house, when the water bib spigot is on the side of the house about 50-100 feet away?

Hi M F, Amanda from Bluefrog here. If you're looking for closer access to water without running a hose, your best bet is probably installing a new hose bibb closer to the patio. I couldn't say for sure what that would cost but it probably starts… 

Does Bluefrog Plumbing offer whole house repiping services?

Hi Stormy, Tom here, owner at Bluefrog. We sure do. From faucets to sewers and all pipes between, we've got you covered. We have $0 trip fee and free quotes, so the technician will give you a flat rate quote with no surprises, and can come quote as… 

Don’t See Your Question? Ask Away!

Review Highlights - Bluefrog Plumbing + Drain

“Ryan was very thorough and I understand much more now about whole house filters and what my home needs.”

Mentioned in 29 reviews

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Great experience working with MileHi HVAC to have a whole-home humidifier installed in my house…read more From Shaun guiding us through the different options available (on a weekend, nonetheless) to Steven and Angel performing a clean install and providing us all of the information we need to know on how to use it, our experience was great. The air quality in the house has improved tremendously with the AprilAire system that was installed. Hope to have them back for future HVAC needs.

I had a good experience with this company the first time I used them; however, my second experience…read morewas quite the opposite. I paid a total of $200 for a 10 minute job that consisted of two small pieces of tape. The trip fee was $125 which I was fine with, but the extra $75 for two pieces of tape was excessive and unreasonable. When I called to ask about it, I was met with a dismissive tone telling me that was a great price for two pieces of tape. She then said the technician stated he was there for 3 hours when he was only there for 10 minutes. She then told me she'd talk to the boss and get back to me. That never happened, so I followed up a week later only to be told, it was a flat rate and that's the price. This was a frustrating experience from the price and customer service aspect. I asked twice for the technician to call before any work was performed. That didn't happen. Then I was told I would receive a follow up call which didn't happen. I regret referring them to others.

Bluefrog Plumbing + Drain - plumbing - Updated October 2026

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