Great service and Zhayn Scott went above and beyond to get my kitchen sink drain issue resolved…read more Snaked it and replace the P-trap. He was very professional, friendly and was also able to honor the discounted special posted in Yelp which was much appreciate. Sam, you have a great team and will definitely have our daughter look you up for any future plumbing issues in the future. Thank you again for great service. Ramon (visiting from California)

Zhayn came out promptly on a Saturday of a holiday weekend to sort out my drain backing up in the…read morebasement, he was very professional and kind. He also ran a camera down and showed and explained to me everything that was going on. Pricing was great, I'd gladly use them again and will be booking hydro jetting soon

On time, professional and did a good job. Our tech was very knowledgeable. They fixed a clog in the…read morekitchen sink drain line and capped an unused pipe that was releasing smell.

I really don't give bad reviews but this poor communication and poor job really harmed our timeline…read moreon our home sale. Absolutely avoid if you want an honest assessment or technician willing to work. I confirmed in advance that we wanted our sewer line cleaned to comply with our inspection during our home sale. The technician came out and said he was going to scope it first, not the service we asked for, and then told my husband repeatedly it didn't need to be cleaned. I later got an email with a recommendation for a cleaning at $1400 and a bill for $154 for scoping the line. I already have an appointment to have the line scoped after the cleaning tomorrow by the original company who scoped it. Never asked for a scope, asked for a cleaning. I've attached the communication that they could do the cleaning while in site. Really challenging when the technician said no cleaning necessary, no repairs necessary and then sends an estimate for recommended cleaning and repair. Moving on to the next company who can maybe do the work we hire for and not waste hours of our time and now days.

Avoid this company at all costs and find a trusted local plumber instead…read more I have roots in my drain, so every year I have to get them cleaned out. I've used Elite once before, and I decided to use them again. But this last time when they showed up, I scheduled what should have been a simple $79 annual pipe cleaning. Instead, it immediately turned into a hard-sell pitch for an $8,500 trench-digging and pipe replacement -- a major job that might be needed someday, but certainly not urgently like they claimed. (Mind you, they didn't even guarantee that this would fix all my problems. They said there might need to be more jobs that get done after this $8,500 job. ) They used sales tactics to try to scar me and make me think that I would only be getting this price for one day. I declined MULTIPLE TIMES because I wanted a second opinion, and I'm very glad I did. ALSO - Despite paying the $79, they didn't even clear the roots from the drain -- they just told me it was "too overrun" and then pushed the upsell anyway. After that, I received phone calls from them twice a day for a week trying to get me to schedule the expensive work. And Elite kept calling me. Trying to see what they could do to "earn my business". Eventually I got into a long discussion with one of their salesmen, and long story short, they talked me into considering them for a hydrojetting job. - Which would clear my roots, and they could then decide how bad my pipes were and what kind of further service I would need. Which they quoted me $1,600 for. Eventually, I had another trusted local plumber take a look. And they confirmed I had roots and a few other minor problems. But the roots were definitely the biggest problem that are causing my backups. and he also suggested hydro jetting done by his friend. So I scheduled him and he charged me a fraction of Elite Rooters 1,600 dollar price tag. I was blown away by how simple the hydrojetting process was, because by that price point, Elite told me I thought it was such a complex process. Bottom line: This company uses high-pressure tactics, inflated pricing, and artificially urgent sales pitches. Don't be fooled by the $79 "special." Hire a reputable local plumber -- you'll save money and avoid the corporate upsell games.

Plumber to Avoid: Elite Rooter Plumbers…read more Do not every hire this company!!! Ever! Seriously hire any other company. Please read below before you think about calling them for assistance I had a sink clog so it wasn't draining at all. The guy came within 1-2 hours of calling. First thing he did was try to sell me a $1200 pipe cleaning. I said, I don't need pipe cleaning, I just need the clog resolved. I then agreed to pay ~$250 to clear the clog. He worked for 15-20 minutes and said he was unable to remove clog with snake and he needed to use the water spray to resolve the clog. This was the $1200 service. I had already been dealing with the clog all day and just wanted it done so I agreed. He worked for maybe another 45 minutes and declared the clog was resolved. Then he demanded a 5-star google rating. I said well I guess you fixed it so sure. He did not put the drain back together and left. I was happy to have the sink to use for preparing dinner. I put the drain back together. It was just as clogged as when the guy got there. I called him. He returned and said he didn't know how to resolve clog but his boss would contact me on Monday. This was a Saturday afternonn/evening. I was not happy about not having a kitchen sink for rest of weekend but we dealt with it. I waited until 1pm on Monday to be contacted by his boss. I was not given his number. When I had not been contacted, I called and requested a refund. Obviously, I'm not paying for not having a sink for another 2 days, let alone $1200. I found that price absurd and you should too!! For all I know the guy did nothing since the drain was still clogged. I hired another company (Mile High Drain) who sent out two guys and resolved the issue within 45 minute. The put the drain back together and we have had no problem since. I paid them $175 plus a $30 tip for each guy. I assumed that the Elite Rooters had refunded me. 6 weeks later I was going through credit card charges and realized that that charge had not been reversed. I assumed it had been a mistake and called to remind them to refund me. I waited another week, still no refund. I have called at least 6 times, trying to be nice, to request the refund. They currently claim that their customer service cannot refund the charge and that a "manager" has the power to do it. They state they have told the manager to contact me and so far he has not. On my account they say the refund was denied because "the work was completed". I have told them I just want a refund. I don't want to hurt their business but I cannot in good conscience not make this public, whether I ever get refund or not. This is the worst customer service experience I can recall. Please, please please there are many great plumbing business in the greater Denver area who you can hire who will treat you great. This business is not one of them.

can't say enough good things about these guys at GSW. I have used them countless times and will…read morealways continue to do so. Tran is the right guy to take care of you.

From the owner: Our business specializes in sewer line repairs. Call today for…read moreFree estimates

Really and truly impressed with services provided by Luis!…read more Over the weekend, my 8-year-old had used wayyyy more toilet paper than his little bum needed, and after shop vacuuming the overflow twice and being unable to unclog myself, I sent the call of distress to Yelp. Another plumbing company- while prompt- came to look at it, and was asking $150 more than what Go Direct Services stated was their flat rate. I sent the initial company away without my business, and contacted Go Direct Services. That same day, Luis was able to squeeze me in and fixed the issue within minutes and all for a flat fee of $79. Really appreciate not being price gouged when I realize that the problem is an easy fix. We may have found our new local professional!

Highly recommend Luis for any sewer needs. Great communication. Reasonable price. Going to do my…read moreyearly maintenance with them.

Carelessly destroyed the landscaping, that could have taken 10 extra minutes to minimize the damage…read moreof the escavation. Took dozens of phone calls and several cancelled appointments for them to comeback and do the sewer line repair wrapup. They also broke/cut the sprinkler line and told me it wasn't their problem to re-escavate and fix. At this point, I'm just hoping the sewer line repair holds.

I cannot express how amazing and honest this company is. I was purchasing a new home a few years…read moreago and another company recommended replacing parts of the sewer line and fixing a broken tap. Proactive came out and assessed. They determined only the tap needed repair. They came and were able to repair the tap within a day. I also found their pricing to be competitive and honest. I had also recommended them to a friend and she had the same great experience. Last week, I hired another company (per the recommendation of a contractor) to clean the line. The other company listed a few "urgent" repairs that needed to be replaced in the next week ($3K+). Proactive came out the next day, did a scope and determined these were areas that should be watched but didn't need to be replaced now. I learned my lesson and will not go with another company again!

What can I say that hasn't already been said, but I'll say it regardless…read more Great service, professional, friendly, knowledgeable, fair, honest, respectful, kind, fun guys! Moises was great, no BS and an all around great guy to work with! I will need routine cleanings and he has my business for life. Great job guys!

Trustworthy, nice, dependable. Showed up on time, gave me a trustworthy opinion. Didn't try to over…read moresell. Would highly recommend

Paul came through on everything he said he would. He was on time, communicative, and extremely…read moreknowledgeable. I highly recommend him.

Paul was incredibly professional from start to finish. He scheduled the appointment promptly and…read morearrived exactly on time, which I really appreciated. Before doing any work, he took the time to run a camera through our old main sewer line so he could clearly see what was going on and explain it to us. He then performed two separate services to thoroughly flush the line and remove the roots, going well beyond what other plumbing companies have done for us in the past. It was obvious he takes pride in doing the job right the first time. On top of that, his pricing was extremely reasonable--especially considering the extra care and effort he put into the job. If you're looking for someone knowledgeable, honest, and willing to go the extra mile, I can't recommend Paul highly enough.

I cannot speak more highly of Tripple S. Ricky and his team came on short notice to do a second…read moreinspection of my sewer line as a follow-up to the one my buyer did during the inspection for the purchase of my property. We felt that we needed to confirm with the first scope allegedly showed and the buyer also requested that we clean the line. These guys did a scope prior to cleaning, followed up with a hydro jet twice through, and did a follow-up scope with a commentary to the video that explained what the original crew to have found as a crack in the line was in fact not under my property at all. The hour and a half that they spent scoping my line saved me potentially thousands of dollars and heaps of stress. Everything was thoroughly explained and with the utmost honesty and integrity. Not only were they detailed with their work and respectful of my property but they were personable and fun to have in my home even when doing a dirty job such as sewer work. Seriously look no further for your sewer needs! These guys are great!

I was extremely impressed with Triple S Services. Rick and Desiree were always so helpful,…read moreprofessional, and patient with my needs. They promptly identified the issue and what was needed to remedy the problem. They were exceptionally respectful of my home every time they entered. Rick and Desiree (their whole team) went out of their way to provide expert and concise explanation to my homeowner association and in helping move the repair process forward. I couldn't have done this without their patience and guidance! My brothers referred me to them after I mistakenly used another company. Triple S has been a trusted team of my brothers (excavating experts) for many years and all of our family and friends rely on them in their time of need.

Let's face it, when you have a plumbing issue at home you probably see money flying out the window,…read moreespecially if it happens on the weekend. I know I was a ball of angst, but Payless Rooter came to the rescue and I recommend them. I called for a problem with my drain line to the kitchen and laundry room. They came out to review the issue and started the work promptly. When the job turned out bigger than could be done on the spot, they were up front about the costs and the potential overrun if the job was larger once they started work. I made arrangements for a weekday repair and the crew was right on time and got straight to work keeping us informed of the progress. In the end, the job was completed fairly quickly and our problem solved. Matt and his crew were a nice bunch to work with, and were always polite, respectful, and professional. The sort of bad: My job involved digging in my yard and part of my neighbor's yard between the houses. We get it that it won't look the same after, but the cleanup was a little bit messy. The other thing that could use a little improvement is that they do all estimates electronically which is great, but due to a glitch mine didn't arrive via email as promised. No worries, this is easily fixable by asking for a copy which I'm sure they'll gladly provide. The good: the team was a pleasure to deal with, on time, and the costs were right as estimated up front without any surprise add-ons. And unlike other companies, there is no "trip charge" just to tell you what they can do for you. They came out, assessed the job, and provided clear up-front information about the work. What a great professional group. Have a plumbing issue that needs worked on? Give Payless Rooter a call. I know I will the next time something goes wrong in this old house or we just need general work done.

Arrived earlier than expected. Clogged main drain…read more Technician was polite informative and very efficient. The service was reasonably priced. He finished in about an hour. I'm very pleased with this company.