Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Todd's Water Heater Repair scheduled my quickly and came out to do the repair the very next day. I…read morefound them to be very professional and skilled. Bothe Kelly and Jared who came to my home to do the job were personable and knew their stuff. Had me up and running again within a few hours. I can't recommend Todd's Water Heater Repair more highly. They are a local business and don't play games or price gouge like the bigger guys that have the fleet of vans that you see around town. Just fast response and good work!

Michael came out and gave both the free estimate and then returned to do the work once we accepted…read morethe bid. He arrived promptly around the times I was told by text message in the morning beforehand. Hero Plumbing replaced a broken spigot and added an additional spigot to our back yard, which had none. Although I had another estimate that was slightly less, I went with Hero because they listened to my description of what I needed and came up with a workable solution for the back yard (since I only need the back spigot during summer they were able to perform a less costly installation off my existing sprinkler supply pipe rather than run a new line through the house). Michael also pointed out there were leaves in the wall near where the leaking spigot was replaced. This helped me figure out that there was a hole in the wall near the spigot, hidden behind my electrical conduit, which is what let cold air in to damage my freeze resistant spigot. The new spigot is a high quality freeze resistant style as well, but I'll get the hole filled in before cold weather comes back. I'm happy that the work done was done in a timely manner and was tested thoroughly afterward. There was a small leak due to a defective part in the added spigot, but Michael was able to get a new part quickly and rebuild the new section of piping. Now everything is working great.

Fast response. Upfront costs. Fast and quality work…read more I try to do a lot of things on my own, but life gets in the way and I am reminded that I don't do plumbing for a living. Matthew A gently explained where I messed up, and where his experience makes the difference. After he was done he explained how he did the install, and I am very happy with his work. Plus he warranties his work for a year, which is nice piece of mind.

We had a 24 year old 75 gallon water heater - rarely flushed. We were happy with it, but the water…read morewas discolored. Great brand, but after 24 years of neglect needed replacing. Water heater doctor came in and replaced it with an identical water heater. Part of why we chose them was that they preferred that brand (Bradford White). Installed competently with lots of double checking and explanations of everything. They resisted *my* suggestions for upselling, explaining why that was not needed. Our new heater now makes the water hotter, for a lower setting on the gas. Fantastic experience, we are very happy!

They were able to provide an estimate just from my pictures of the water heater and closet which is…read moreawesome. Setting up multiple contractors is kind of a lose-lose for everyone. Came out quickly and with the best estimate for a 50gal tank. Mike seemed not only knowledgeable but honest; clearly did not try to upsell stuff I didn't need. Seems like a great family business which is exactly what we need more of! Would use them again for any service they provide.

It started with the quote and Austin. He showed up on time and did a great job of explaining the…read morejob and the options. The price was reasonable and better than I expected. The two installers showed up also on time and were quick and efficient. Even though they it wasn't part of the quote, they mounted the charger for me, and also installed the load management device into the panel (which was part of it). In the end, everyone else told me I had to get a new panel for $6k, and Austin and his team came up with a more affordable options and did an amazing job with installation. No surprises on the final price either.

Update: Kudos to the owner for reaching out and making things right in a way that I would say is…read moreabove and beyond. As I told the owner, Austin is terrific. I have no reservations in recommending this company. -------------------- I really wanted to give Just In Time a five-star review, because I genuinely think the issue I ran into was an honest mistake. Unfortunately, I wasn't impressed with how they handled that mistake. First, the good: I hired them to install a smart EV charger. They were super friendly, responsive, on-time, and the installation itself was fast and clean. Here's where things went sideways: they told me the job was complete, but the charger's controller--the part that actually makes it "smart"--was still sitting in the box. Without that piece installed, the whole point of the smart charger is lost. The technicians put me on the phone with the boss, who told me installing the rest of the components would be an additional $165. I was awfully annoyed, but I didn't really have any choice at that point. My issue is simple: I was clear from the beginning about the exact charger I needed installed. I showed the estimator the box and confirmed that their quote covered installing and integrating the smart charger. Some people might call this a bait-and-switch, but I don't think that's what happened. I think they either misunderstood the charger when quoting or were just moving too fast. An honest mistake. But the "solution" was to charge me $165 more for something that took them less than fifteen minutes. They had an opportunity to either (A) complete the scope they quoted, or (B) at least try to work with me on the added fee. Instead, I got a shrug and a "take it or leave it."

I've worked with the fine people at High 5 HVAC for several years now, and my experience has been…read moreconsistently great. Unlike so many other such companies, High 5 people have been not just highly competent but clearly motivated to turn a single customer with an unexpected problem into longtime customers. Brian Newberry was the service representative who responded to my most recent request for an inspection of my furnace and heating system. For years I'd been considering a whole- house humidifier. When I raised the question with Brian - and as has been my experience every single time with these folks - he thought things through, inspected and explained to me all the possibilities, including simply continuing to use small room-sized humidifiers, and then put together a proposal without trying to upsell a single component. This is one of the best things about High 5 in contrast to their competitors. I've had a boatload of simply asking about which air filters to use in a furnace, for example, a $15 question, which others use as a springboard to try to sell me a $20K new upgraded system which I neither need nor want. A hallmark of my experience with High 5 is that they listen carefully and honestly reflect the simplest and most direct option to handle whatever my direct question has been. As a result, they have left it up to me to ask for other, more expensive options if I want that information, but have never engaged in the constant upselling I've encountered with other HVAC companies. Ethical practices like this come from the top, and the fact that I've had a half-dozen experiences with these guys, and consistently find them to offer me the kind of information and choices which they would consider for their own homes and budget have built trust in their ultimate recommendations. Highest recommendation!

Beware: Tuesday morning I woke up to my thermostat saying it shuts down 15 minutes after igniting…read more Brian and his colleague from High Five came by and found my dirty filter. It hadn't been replaced in 5 years. They also said there was a carbon monoxide leak and they turned off the gas. They said it would cost $5689.95 to repair it or $8000.00 to replace it. I called my neighbor who had an excellent referral for me. After several tests it passed with flying colors. Second opinion: $245.00 Scam averted: $$$$$ savings in my pocket I've had my air conditioner replaced by High Five two years ago and my hot water heater replaced in February. Confidence and trust shattered. There is no repair or replacement for that.

I reached out to several companies for quote on new water heater and Sergey was the first to…read morerespond, and the only one to provide a detailed quote. I did not feel any pressure to accept it quickly but I eventually did since it was the best. Scheduling installation was fast and easy. On install day Eldar arrived for the installation. He noted that my water shutoff likely needed to be replaced. Once he explained why, I had him replace the valve. Throughout the process, Eldar did a great job of answering my questions. I never felt like there was any attempt to upsell or get me to buy extra services/products. Eldar was very polite, friendly and was a great representative of Speed Plumbing. Customer service is the most important thing I look for when hiring any company. It helps when their pricing is the best. In this case, I was very pleased with Speed Plumbing from start to finish and will definitely use them again and recommend them.

We had a leak in our basement ceiling, but all we could see was dripping water. I called & he fit…read moreus in the next morning. Issue was addressed in a timely manner at a fair price. This is the 2nd time we've worked with them, and they are professional & do a great job.

Working with Alex was amazing. After wiring was added by Tom Cox, recommended by Alex, Alex showed…read moreup with our new A.O. Smith commercial grade heat pump water heater and completed the installation in one day for exactly the estimated price. Beautiful installation, with price including all parts, pulling the permit, inspection, etc. Great post-installation support. You can't go wrong with Water Heater Experts!

Alex was professional, on time and right on budget. It was a pleasure, and no surprises. I will…read morecertainly use him again!!

Great company!!! My furnace stopped working on the first…read morereally cold day the year. I called Davey about 4:00 PM that day, knowing how late in the day it was and spoke with Dorothy. I asked to have a repairmen sent out, thinking it would be the next day. She asked a few questions about the HVAC system, age, etc. and said, "We can't get anyone out there today but we can probably fix the problem over the phone." After assuring me that if we couldn't, she would send someone the next morning, she spent over half an hour walking me through a few checks and procedures and we got the system up and running. So something I thought was going to cost a few hundred dollars or more, cost me nothing, because she wanted to save us a very cold night and the possibility of pipes freezing. Wow! A company that shows incredible integrity and professionalism, and really seems to care about the people they serve! This was the first time I'd called Davey, but their number is now in my phone and will be my first call in the future. Thank you, Dorothy!!!

It's been a little over a year and after speaking with two other HVAC companies, and making calls…read moreto some of my friends in the business, and with a ton of home remodeling experience under my belt, we discussed this at the house and I was prompted to write this review. We had a water leak in my twelve year old 96% efficient Amana furnace and I placed a call to Davey. Dorothy was very courteous sent out her son Junior to look at what was going on. He told me he was going to condemn my furnace though there was no signs of aerial contamination. I told him I'll go out and buy two expensive meters and they both showed ZERO contamination! Ok, Junior then said the furnace would be covered under replacement warranty as the heat exchanger was cracked. He talked to the local dispatcher and they had a unit in stock. I was then told by Junior that it would cost me THIRTY FIVE HUNDRED to get the job done. I was flabbergasted at the price! This was for labor! Unbelievable! Ok it was winter and cold temps needed to be handled so I told him let's do it. Junior returned and started installing all the while informing me that it would cost me another EIGHT HUNDRED! I told him no way! Mind you, my old unit was removed and brought downtown. He called his office and they backed off on the additional eight hundred. I left Junior alone and he put together the new furnace and installed it! It was not straight, not plumbed and he left after the furnace was running. I called Dorothy and COMPLAINED! She sent Senior out and he straightened things out. The inspector came by and failed the inspection. Senior came out again and touched up all the work. Senior had to come by a third time to rewire the condensate pump... to code! That final time he came, I could tell he was PO'ed at returning and never said a darn word to me. No respect at all! Bottom line, I was ripped off to high heaven. Thirty five hundred... for the work done? Maybe they get this from other uneducated customers but the unit was under warranty, the whole installation with labor should have cost me $2000 at MOST! I found an unbelievably reputable HVAC and they have so far treated me with respect and professionalism especially when it comes to pricing and top notch customer service. Just had to share this with potential customers here in the area.

Gerardo was able to quickly fit me into his schedule to address an issue I was having with my…read moreceiling fan. It was a simple fix and he helped save my sanity. Thanks Gerardo, we'll be sure to use your services again!

Did I get an off day? My A/C was cutting off intermittently and I asked them to come by. They did…read morefind out the problem after a bit, but didn't want to do any maintenance on the unit because of a bush? I easily cut the bush in 5 minutes, this wasn't a crazy bush. I understand the maintenance wasn't scheduled but I've never had a company turn down additional work while onsite. I also asked for a mini split quote and they didn't look at the attic access at all to see what was possible. It's a tight space but inspectors have been up there. Their solutions just didn't seem like they wanted to do the work. Quote at $15k. I talked to a contractor the following week and he said that the attic space would be sufficient for someone to go in. They did come on time.

Highly recommended…read more Easy to do business with. Excellent installation of new water heater. I started on their website by requesting a quote. Response was very quick. Price quoted was reasonable and included: new heater, labor (2-year warranty), taxes, and removal of old. Set up an appointment time. Boris arrived within the stated window. Installation time was about 2+ hours. Estimated and actual. Phone communication was responsive and useful. They were recommended by my former plumber who has retired.

Fast response and incredibly fair pricing. After my water heater leaked, other plumbers refused to…read moregive an estimate without a service call--it felt like a sales pitch. Euro Plumbing gave me an upfront quote and replaced my unit for 2-3x cheaper than the competition. They installed a high-end 50-Gal Rheem Platinum (12-year warranty) including an expansion tank, drip pan, and new ball valve. Professional, honest, and zero games. Call them first.