It's a great place where people like Marvin take care of you !! I had a great experience with ONCALLERS they are professional and knowledgeable. You can take your phone or tablet and they will fix it with excellent costumer service !!! Thank you so much for the good experience with you guys !!! read more

ONCALLERS Electronics - ONCALLERS SIX CORNERS ASK FOR MARVIN (manager ) - Electronics Repair Near Me - Chicago, Illinois

I brought in my daughter's iPhone 5 with a cracked screen which gotten worst recently. I spoke with Marvin who explained the work and time needed to replaced the screen. He specified that it would be ready with an hour or so. This gave me time to shop around the six corners area. About an hour time, Marvin called me to let me know the work was completed. He did explained that the battery had swollen and should be replaced but understood that I choose not to do it at this time. He explained the lifetime warranty of the repair and went over all the details. Overall, I was very satisfied with the work on the phone. Being techie myself we both started geeking out on all the tech talk, much to my daughter's dismay :) I will definitely return to have the battery replaced. I'm happy to have this business so near where I live. I will recommend this shop to all my friends and family. read more

Had an awesome experience! Found them online with a very competitive price to repair a broken iPhone screen. As with a mall repair shop that we tried first, I fully expected to deal with some slack jawed punk trying to up-sell and/or hard sell me with the subtly and grace of a rhinoceros, not to mention a bait and switch, there is always a bait and switch! So when we walked in and were immediately welcomed by a nice guy, I was already a little surprised, he took one look at the broken phone, and told us that the price we saw online was in fact the total price, including tax labor etc etc. really an all in price, and as advertised it would be ready in an hour. We were so happy with the experience that, we decided we want to support them and bought screen protectors, which they cut us a deal on. Excellent customer service, professional and delivered as advertised, highly recommended!! I think we were working with Aaron (but I'm terrible with names) read more

I went in on a FRiday to get my Daughters screen repaired on her Iphone. I was skeptical at best since I've never had this sort of work done. I forgot the guys name and I truly apologize if you are reading this but......... He took the time to walk me through the process and offered very helpful tips on what kind of protection to use on her phone. Best thing was the price I ONLY paid $123.00 for a Tempered glass screen and better yet it was done in under ah HOur.........These guys deserve 10 Stars in my opinion . Very Happy Customer read more

Great service!! I was referred to come to OnCallers to replace the screen and LCD on my badly damaged HTC DNA. I picked it up today and it looks like new and also works great! They also repaired the charging port on another phone, too, the HTC Incredible 2. Both Aaron and Olsi gave great customer service and I could not be more happy with their work. Highly recommended!!! read more

Very professional and extremely polite. I took my iPad in for a screen repair and I really expected to hear that the damage was too severe. Nope they fixed it in an afternoon for $99, much less than the Apple Store would charge. There was a small crack on the replacement screen which we didn't notice until after I paid, but they took it back and replaced that screen free of charge. Update: it has been 45 days since I took my iPad in for repairs and have experienced no problems with the screen replacement. If something were to go wrong, I'd imagine it would have happened by now. read more

This places is near my home so I decided to check it out on the website first which I was able to live chat with somebody to find out the price for my cell repair. The person let me know it was a flat $99 fee for a cracked screen and as long as I brought my phone in before 5:30 PM I would be able to get my phone back same day. Needless to say i went in, The shop is very clean there's two entrance doors on Irving Park and Milwaukee which is very convenient because Irving park is very hectic. The nice worker that took care of my phone (Juan) explained everything to me and also was able to clean my camera lens which was foggy. They fix my cracked iPhone 5 screen and cleaned my camera for no additional charge. They called me as soon as it was done. Average wait 1-1.5 hrs not bad if you ask me. It's a convenient location for me and hopefully I won't go in soon, but if I did have to then this would be the place. read more

I usually go to the Apple Store for any of my iPhone issues, but after my son dropped my phone and shattered the screen I decided to try someplace closer. Oncallers was amazing! Marvin was professional and had my phone fixed in an hour. They charge the same price as the Apple Store and it's much less hectic. I am super satisfied with my repair and would recommend Oncallers for anyone who needs an iPhone repair. read more

I asked the to change my battery. They broke my home button when doing it and then accused me of bringing it in that way. They had no idea how to fix it. read more

I got my phone fixed at Oncalllers 3 months ago, the staff was nice and it didn't seem like there were any issues. A few weeks later i noticed my screen would glitch and open a bunch of apps and press random buttons. It wouldn't stop until i turned off my phone or left it locked for a couple minutes, that wasn't a huge issue but very annoying to deal with. Then today i was driving my girlfriend to work, when i took my phone out of my pocket i noticed the LCD was cracked and it was unusable. I did not drop the phone today or any days prior. I went in to Oncallers hoping i could claim the warranty was given, and was told that this damage was not covered in the warranty. I am extremely disappointed with oncallers, there was nothing i did to cause this damage and the screen was faulty from the start. I do not recommend anyone going here and i will not be coming back. read more

I walked in last week looking to get a my camera and battery replaced on my One Plus 3T. They were able to do both in just a couple hours for a reasonable price. Will definitely be going back for future issues if they come up. read more

The worst store EVER to have something fixed for you. I went in to have my battery and screen replaced for my iphone, they give me an invoice and work order and after like 5h, they call me that my phone is fixed. For my surprise, when I pick up the phone, the screen was replaced, but the battery not, cause they just realized they don't have a battery in stock. So, no options for me, no communication with me, they just took the decision to do half the work. Fine...next day, the battery drains even more, so I take it to a different shop to have the battery replaced, to realize, that Oncallers put me a defected screen. You can imagine, they don't wanna refund me anything now, cause the phone and the screen was tampered now... well, yes, in order to change the battery that they didn't replaced the day before, which they said they would... read more

This was the best experience I could have asked for. I had broken the screen of my phone about 4 weeks before calling OnCallERS because I didn't have time to go to a store and wait for my phone to get fixed. After I found them, I called and set up the appointment for a weekend. They came to my house, took my phone to the work truck and returned it back to my door in less than 20 minutes! And it was done perfectly. I am never, never, never going to a store to have this done again. And... it was only $95. iPhone 6, by the way. read more

If you are waiting for word of mouth from me, it will be incredibly NEGATIVE! The staff there was completely inept and incompetent. I brought in a laptop that had power issues. When the power worked, the laptop worked fine. It wouldn't work with the power plugged in, and wouldn't power the battery. It was basically dead. They gave me some ridiculous excuse that the power connection to the mother board was broken, and they couldn't fix it because they would have to replace the motherboard. RIDICULOUS. They didn't even open up the laptop to SEE!! I opened it up, rerouted the power connection thus moving the wires between the connection and the external plug. I FIXED IT! and it has worked perfectly ever since. I am NOT an expert, but how can a "supposed" expert give ridiculous excuses, and not even try? I told them they are not even fit to fix a phone... I honestly believe that! Not only will I never use this company again, but I will vow to tell everyone I know how inept they are. read more

Went in to get my iPhone 5s screen fixed, due to a horrible fall it had taken. Service upon my phone was excellent! I thought my phone would take at least an hour to an hour and a half to fix, but it was ready in about 30-40 mins! Employee who was there was super friendly and polite! I received a marvelous deal to fix my phone, plus getting a more than great deal on an outterbox case! Overall the place is great! read more

Recently purchased a new iPhone 7 Plus and within the first week broke I had dropped my phone and broke the phone screen. Found oncallers on yelp and chose to stop in after reading all the great reviews. Olti was the technicians name who explained what had to be replaced, he finished the new screen the same day and did it for a very good price!!! Thankyou!!! read more

Life happens. You can treat your devices with such love for so long and the one time you drop the phone two feet onto carpet, the touchscreen becomes unresponsive. You freak out, you cannot believe that happened, and you do everything to fix it. This process includes asking your roommate to google "IPhone 5 touchscreen unresponsive vertical lines" and end up restarting your phone multiple times while receiving texts you cannot answer and then end up in a downward spiral of YouTube videos telling you that the terminal cables are disconnected and it is an easy fix with the tiniest screwdriver in the world you don't have, a suction cup, and a toothbrush. However, you only have one of those things and you just used it to get ready for bed, also realizing that prying open your phone might not be the best idea. You breathe deeply and settle for the reality of having to take the phone in to get fixed. The Apple Store. Definitely everyone person with a broken device's favorite place in the world. Sure. You try to schedule an appointment online and for some reason it is less intuitive than you thought it would be and there isn't one until two days from now. People I have been that long without a phone and it is awful. Not to mention, so what you have your appointment? You don't really know what is wrong with your phone, what if they have to send it in? So no phone for awhile and you have to dish out some dollar? You know my phone isn't on warranty anymore. So you try to call a apple representative to find out more information, but they are completely unhelpful, you have to go in and get a diagnostics check. Online there is a $29.00 consultation because you don't have AppleCare and worst case scenario you get a new phone screen for $129? No thank you. You are out of luck, but then remember there is a local place across the street from your work called OnCallERS, not an hour away like the closest Apple Store in Lincoln Park. I have always been sort of skeptical of these places, why not go directly to the source, the company that designed my phone? Because it is ridiculously overpriced, that's why. I set up an appointment very easily online for 10AM when OnCallERS opens, no struggles like with trying to set up an appointment at the Genius Bar. The following morning I planned to drop off my phone so it could be repaired while I was at work, but I was unable to make my appointment and contact OnCallERS (no phone). I went in later that day and was helped by Marvin. I got a free diagnostic of my phone, found out I need a new screen and it would be $99.00, same day service. That sounds like a much better deal than sending my phone in through Apple! Even though I missed my appointment Marvin helped expedite the process and I had my phone repaired within the hour of dropping it off for diagnostics. Marvin is very professional reassured me that if something went wrong with the replacement screen such as discoloration I could could come in and he would check it out. Sure enough a few days later I noticed the screen was light and grey, I brought it back in and Marvin replaced the screen, it has been working ever since. I recommend working with Marvin and checking in on Yelp! there is a coupon available once you do. read more

Avoid this place like the plague. Buyer beware! No Refunds or Exchanges. I bought a cell phone charger that charges the battery only, without the phone. I left the battery charging all night and only got up to 60% charge. I went back and asked to exchange it, the "manager" did so in a rudely manner. Whatever...I wasn't going to make a big deal about, give me my charger and I'll go. I went home that night to charge and I get the same results. I tried it on my wife's battery and same result. It's just a crappy product. I went back a third time, this time to get my money back. The customer service rep greeted me and I explained my situation. He told me he had to get the "manager". It was the same guy I dealt with when I exchanged the item. The guy just doesn't have good customer service skills. I explained to him the deal with the charger and he said, in a rude tone "then its your phone". I said "I tried on my wife's phone, same result. It's not our phones its your product". I also stated that it just takes way too long to charge the batteries and he rudely cut me off by saying "it's common sense that these chargers are going to take long to charge your battery". Is it really "common sense" to know that you are not going to get your battery charged in a decent amount of time from your product? Anyway, I recorded the whole account on my phone because I had a feeling I was going to have this kind of encounter with the guy and wanted to have evidence of how unprofessional this guy was. I am giving management a chance, before I post the video on Facebook and YouTube, to do the right thing and stand behind their products and give me a full refund on a product I was not satisfied with. The "manager" told me to give him my info so that he can "see what he can do for me". Sure. I am sure you were going to try your best to resolve this. read more

I just picked up my Nokia Lumia 920 - the screen of which I shattered - in pristine condition. After calling the first cell phone repair with good reviews in lincoln park and getting a quote of $90 more than I ended up paying here, and deciding to take a chance and take my poor phone to OnCallERS and am happy to give them a great first yelp review for this location. Not only were they $50 cheaper than any of the places I called for repair; they told me 3-5 days for the part to come in, took 4; and 1-2 hours for the repair, took a little over hour; they totally delivered on everything they told me. PLUS the manager behind the counter was SUPER pleasant. Very happy to have found this place - thank you! read more

They fixed my iPhone 6 cracked screen in about an hour and a half. They made me happy again! I will be back (but really hope I don't have to) read more

I'd like to tell you about two lovely young gentlemen who efficiently and thoroughly repaired my mobile device, iPhone 5, this afternoon! Aaron reserved an appointment time 30 minutes after I called and told me he looked forward to seeing me :) . Jaimon greeted me and executed screen and button repair in under an hour. Jaimon is learning and going to open his own repairshop one day. I wish him good luck. Thank you guys!! :) read more

Had such an amazing experience!!! Stopped in here after breaking my Iphone5 screen. Very competitive prices!! Aaron had my screen fixed in under an hour. I will definitely be back if I ever have any other issues!!! read more

Oncaller's repaired a cracked screen and digitizer on my Iphone 6 causing a "touch screen" problem. This problem never existed before Oncaller's repaired this Iphone. When Oncaller's was made aware of this issue the manager accused the problem on being a faulty "main board" problem. Exactly 30-45 days later my Iphone 6 incurred the same problem of a "cracked screen" and digitizer replacement by another repair shop with no "touch screen" problem. Oncaller's should issue me a refund of $130.00 for selling and/or soliciting faulty or defective parts. Why is my issue of a "main board" problem non existent with the same repairs but from a different company. read more

If you ever need help with your phone or tablet you have to go to ONCALLERS. Marvin helped me out when I went there to fix my phone(I had my phone fixed multiple times somewhere else without any positive results). ONCALLERS did a great job. I give them five stars for a reason. If you have any issues with your phone or your tablet go there don't fix it the first time. read more

Recently I've been having issues with my iPhone 4s. The only way that I could get the other person to hear me was to have the phone on speaker phone mode. After a bit of research I found out that the iPhone 4s has two microphones. One on top that's used during speaker phone mode and another one on the bottom. After trying a few things I read on the internet, I gave up. I looked for local electronics repair shops by me and discovered this place on Yelp. When I called they originally told me that they can fix my microphone problem for $59. I came in around 3 o'clock to drop it off. Both staff members were incredibly friendly and patience to a customer in front of me that was being incredibly annoying. After two hours I came back, I spoke to the manager Aaron. He told me that they took the phone apart and he cleared out some pocket lint the accumulated in the vent that covers the microphone. He told me they typically charge $59 to replace the microphone but he didn't have to replace any parts so it was on the house. ARE YOU SERIOUS?! These guys are amazing! If any of my friends pull out their cracked iPhones, you bet that I will tell them my experience with ONCallERS . These people are honest, patience, knowledge and friendly. I wish more local businesses were run the way that these guys do. If I or any of my family or friends ever have an issue with my electronics I know exactly where I'll be going and tell the people I'm close to go to. My advice to you: If you have an issue with your phone or tablet, STOP READING YELP REVIEWS AND GIVE THESE GUYS A CALL. read more

My iPhone screen broke and I wasn't even able to use my phone at all. That's how bad my screen shattered. I went somewhere else in the past and they did a good job as well but at this location it was really quick and fast. Almost less then an hour and cheaper then my last repair. So yes I would recommend this location. read more

Cracked iphone 5 screen and broken home button. Brought it here and they fixed it like new. One hour. One hundred bucks. Five stars.

I had a cracked screen on my Samsung galaxy S4--something I dont wish on my worst enemy. OnCallers took me same day and were done in less than an hour. They were fast, friendly, and super helpful. Even gave me some tips on how to avoid a break in the future. Once fixed, I was having an issue accessing phone with my password--they were patient and took the time to really help. It wasn't cheap, but they were competitive with other places, and even cheaper than some. I called around and did alot of research before I chose to go to them. Been about a month and all is well with phone. I hope I never have a problem again, but if I do I would go there again. read more

Juan is so professional and knows his tech stuff! I came I for a broken iPhone screen which they repaired in the same day within an hour. I ended up getting more service by leaving my Mac to fix. They are honest about repairs and to the point. I will never go anywhere else to fix my computers or phone issues. Great prices for excellent service. read more

This place is top notch. Great customer service, quality work and super fast service. They repaired my water damaged phone when no one else could and it works just fine. I usually do not write reviews but this place has surpassed my expectations. Thank you!! read more

I recently went in to get my Samsung GIII's screen fixed. Affordable price ($99), friendly and quick service. Highly recommended.

Excellent work by Arron and his team. Don't go anywhere else these guys do it right and fix it best. Honest and clean.

Beware of OnCallers this place ruined my motherboard on my iPhone 5. Do not let them make any complicated repairs. I wanted a new camera installed in my phone. They cleaned the lens on my old camera and put it back in and charged me for a new one. While repairing the camera they nicked the motherboard and caused the proximity sensor not to work. When I went back in to on callers to complain they said it was impossible because the camera and the proximity sensor where no where near one another. I googled it when I got home and found they are practically on top of one another and use the same connector. read more

These guys saved my S4. I thought my phone could never be repaired. I dropped my phone off and it was restored back to new in 2 hours. They replaced my screen, lcd, and frame. I fell in love with my phone all over again. Thanks again On callers on 3151 N. Halsted. read more

Excellent customer service, professionalism, highly recommended!! They have repaired my cell phone & laptop screen. They even took my laptop and cleaned all viruses and installed great programs to keep my laptop in tip-top shape. We were so happy with the experience, that you won't go wrong by taking them your business. read more

Ran in at the end of the day for new screen and lcd on my iPhone. Marvin fixed it in less than an hour. Next day still had some problems and he replaced the glass again and helped me get my phone in working order. No hassles. No questions. Just curteous and efficient help. I have given his card to several people. We have a lot of screens in our house and this is where we are going to fix them all!! Well done. read more

I want to say "Thank You" to Ale Rodriquez (the administrative assistant) and Aldo the computer technician that helped my friend out with his computer tower problem. It all started out last year when he brought in the tower to be serviced. He doesn't speak much English and I went with him to help translate. Well, when the tower was serviced he went alone to pick it up and I didn't have a chance to ask the technician any questions. Well, after a couple of days he wasn't able to open up his desktop and error messages were popping up on his screen. So instead of taking it back he just used his back up. Well, I received an email from this store asking for some feedback. It was not a very positive one and I received another one asking me if I wanted to bring the tower back for a free diagnostic. So we went to the store Thursday 3/14/19 and asked to talk with Ale Rodriguez and I explained to her my friend's issue with the tower and then he added issues in Spanish. She instructed Aldo the technician to see what he could to remedy the issues. I must say he was very thorough and then explained step by step what had happened. He did correct the problems and suggested options in replacing this unit because it was rather old and would still be running slow. Which I had mentioned this to my friend on our very first trip nine months ago. Aldo also showed my friend some tips on what to do if something like what he experienced to get his tower operating again. No charge for anything that Aldo did and my friend was happy, and so was I. I do recommend this place to my other friends because I was here three times for my own computer issues and the work was always solid. read more

Don't you hate those times when you're at work and your phone drops, leaving a spiderweb crack throughout your screen? So do these guys. They understand the everyday life your phone goes through, and are very helpful with phone repairs. I've actually had to come in twice, and the man in there was so helpful about fixing my phone. They even cleaned put my phone for me! If I break my phone again, I will DEFINITELY use OnCallers! read more

I dealt with the 3151 N. Halsted location. Ridiculous. Needed a simple replacement for a cracked screen on a Moto G 3rd gen. phone. Bottom line: It took about 6 weeks, the work was bad and the cost was more than several other quotes I had. Because it's not an expensive phone, I wanted to be sure nothing else was wrong because it wouldn't be worth investing much in. This location was convenient, so even though their quote was higher than a couple of others, I went in just to get it done. They said they didn't have the screen in stock but it would take 3 business days. Weeks went by. After I called to see what was up, they told me a part had come in defective so they had to send it back. More weeks went by. I took to calling every other day, then every day. All they could tell me was that the screen just wasn't arriving and no one knew where it was. UPS supposedly had it, but no one had any leverage with the supplier. or could track it with UPS. Finally, on one of my calls, the person I spoke to said, "Of course we're not going to charge you since it's taken so long." I thought that was a reasonable gesture, though it still didn't explain why they couldn't get any service from their supplier. Finally, after about 6 weeks, it was ready. I went in and mentioned the promise not to charge me. The counter-person then said that meant not charge me any more than the $60 deposit I'd already put down on the $99 total. Then, oddly, he said he was going to "knock $20 off" the bill, so he ended up actually charging me $10 more than I'd already put down. Then he told me to absolutely come back if anything was wrong. That should have been a warning sign. The new screen doesn't fit properly and is constantly popping up at the top-left corner which, of course, affects all the touch functions. I continually have to press the screen down, but if I forget to do that before I start working with it, that pressure causes it to just turn off. It also causes all sorts of other chaos with various functions. So I'm out $70, 6 weeks without my phone, and I really just need to get a new one now. read more

Just what I was looking for. I called for a quote to fix a destroyed iPhone 5c screen. They made me an appointment for 3:45 that day. They said it would be done by 5:30. I got an email at 4:45 saying it was ready. And he knocked $10 off the price (originally $99) because it was Black Friday. Easy, fair, and friendly service! read more