On Call Moving & Storage provided the best moving service I have ever experienced. As retired military, I have been through many moves through my lifetime and On Call was far and away the best. They provided a fixed, and reasonable (almost half of the first mover I contacted), quote for packing, moving out of state and storage, and even though my move was delayed by several months, they stuck with the quoted price. They performed the services themselves, not farmed out like many other companies, and the team worked like a well oiled machine. Each team member seemed to enjoy their work and took pride in their workmanship, not a single broken item. They were on-time and stayed in good communication, relieving quite a bit of stress through this stressful period of long distance moving. If I ever need to move again, or if I have any friends who are moving, I will definitely recommend On Call. Simply the best! read more

On Call Moving & Storage is highly recommended for your move out of state. They were reasonably priced, professionally packed my items, and were on time in both locations with very little wait time in between. After vetting many companies and reading many horror stories, they removed much of the stress/worry from my "marathon move". Registration, insurance, logistics, a 26' truck with their company name on it, and more than enough supplies to complete the packing process, all checked out. A word of advice in retrospect: Pack your own items, if you can, you'll save some money and avoid searching for things at your destination. I'm still looking for my TV remote. A very special thanks to Luis and Albert for making this all happen on such short notice, and to my two crews, Max, Manuel, Mary, Ruby, Rafael, Mike, Manny, and especially Robert, my truck driver in both locations. read more

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This post is a little over a month late. But I wanted to thank you the entire staff for helping me me. I called on a last minute bases and Luis returned my called on the same day and was able to schedule my move. Between Luis and Albert and their friendly and professional crew they were to pack and move my belongings to their storage area for two days at no additional charge for the storage. I was only charged for the move to and from. Thank you all for making my move smooth and seamless. read more

They were super great! Showed up a bit early they were so organized and did everything! Unloaded and put stuff where we wanted. I moved from O C to Ventura county and I'd highly recommend them! read more

They were very professional and took great care with my belongings. They worked quickly and efficiently.

These guys was amazing very careful I used them moving out my house and they kept my stuff in storage for two Weeks before they moved my belongings to my New house. Glad I used this company. read more

Well, again the guys at On call Moving pulled it off! Thank you! Thank you! As always, will take good care of your appliances, TV and all the things that needs protection will be protected. Awesome crew and friendly. They are organized and not nit pick on tape or wrapping. The guys are experts on how to make it happen without you getting stressed on your move. My second time to hire them and definitely will recommend to friends and family! read more

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On Call Moving Crew delivered oir furniture and unpacked all of the boxes after storring them for 1 month in their warehouse, at our new place of residence. I was very impressed by this crew when they packed up and picked up 1 month ago to place in storage for 1 month. Yesterday, they delivered it all and unpacked all of the many boxes in the most efficient and professional manner. The friendliest and courteous group of 4 guys and two ladies completed the job. I am so impressed by the quality of their work and customer service. Luis, thank you for your services. You made our moving experience less painful and actually somewhat pleasant. My hat is off to you and your crew. THANK YOU!! read more

Dont be fooled by the almost 5 starts on here , if you look through the reviews, alot of the people have the same pic but different names, fake reviews!! If i could give 0 stars i would. The office staff is nice but the movers are unprofessional and awful! They informed me when they got there that they wanted to see a ufc fight that night, I didn't pay attention to that until I experienced their unprofessionalism as it inched towards 6pm as they wanted to leave to go see the fight . One guy stated that it would only take 45 more minutes to finish the job and that I should give him my payment info at that time, so I did. He proceeded to close out the job with my payment information around 530, which I didn't ask him to do , claiming it would only take 45 min to finish the rest . 30 minutes went by and they became very rude and snappy within that time frame . Claiming they were leaving in 5 min regardless if they had finished what they stated they would or not . Stating I closed out and they are leaving. I told them I would pay extra for them to stay , I don't expect them to work for free, but they didn't respond and kept repeating that they were leaving . Obviously to go see the fight that was on. Ontop of leaving a large portion of the job undone, they broke my sealing fan in my new home. When I tried to call the office to tell them their men were leaving no one answered . I called Monday and was informed that their workers Raul and Polo stated I refused to pay past 2hrs of work and that I demanded they work for free. Claiming I requested they leave my dresser in the middle of the living room (which sounds so stupid). The office basically called me a liar. I have never experienced such unprofessionalism and shady work practice from a moving company before , and I have moved well over 20 times in my life. Do not use this company, they are so shady . I don't understand how they still are in business to be honest. Maybe it was just those 2 movers I got . So if you are going to use them, make sure you don't get Raul or Polo. But the office believed nothing I said , so I recommend not using them at all. You're a dirty liar. I asked one of your movers if he would be Interested in a bunny . I was trying to rehome one. And the dresser is in my room now, I paid other movers to put it in there. Also , I was there when the movers called you telling you they broke the fan, and if you actually opened the picture you would see it's missing an entire blade, that Raul broke off by lifting my sons bed too high ! You are just as disgusting and shady as your movers which I'm not suprised seeing all the fake reviews under your name here , next time you make fake accounts yo post fake reviews,maybe use a different profile picture for each fake account. Once again everything you're saying is a lie and your movers are liars as well. I have no reason to lie. I only hope someone sees this review and decides to not use your company and get screwed over like I did ! read more

On Call Moving & Storage - Broken sealing fan blade. After he broke it , he continued to joke about it being broken as if it wasn't serious. - Movers Near Me - Garden Grove, California

If I could give 10 stars, I would and more! Carlos, Jose and their team were fast, efficient, professional and kind. They were respectful of all of my elderly parents items (even tho I secretly wished my parents had thrown away most of them) and they enjoyed the lunch and dinner we provided them with so much gratitude- they honestly deserved it and more! We were so thankful for their service, we were happy to give them each $100 as a thank you! When my husband and I move - we will definitely call them and I have already shared our experience with all of our family and friends!! read more

They Were Great On Time Used Them Once Before Highly Recommend Very Courteous And Accomadating

Great experience, from the beginning setting up the move. The 2 movers Polo & Arnulfo were incredibly respectfully and careful with our belongings. I would definitely hire them again - WHY - this is my fourth time. read more

Excellent customer service. I highly recommend this company and will refer them to family, friends and associates. Albert is just awesome!!! read more

On Call Moving is INCREDIBLE!!! We just moved from Corona, CA to Denver, CO and On Call Moving did an AMAZING job!! I truly can't say enough great things about them. To begin with, they came to my home to give me an in-person FLAT RATE quote that they promised would not go up. They were true to their word and the price remained the same. They packed my 4 bedroom house in ONE DAY, then loaded the truck in one day, and drove and delivered my items 2 days later. I have never experienced such an incredible crew of people. Not only did they pack everything with incredible care (nothing broke), they were all so friendly and nice. Every single person (there were 7 of them each day!) showed up with a smile and they did a truly incredible/professional job. 2 women packed all our kitchen items/dishes, and personal clothing. And 5 men packed all the large furniture. Then once they arrived in CO, they took the time to set up our rooms exactly as they were before--couches were where they were supposed to be, rugs were laid out nicely. It was amazing. I am SO thankful to them for making this move easier for me and my family. Even if you need them for a local move, I HIGHLY recommend them!! read more

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These movers are horrible, they damaged over 25k worth of items and will not contact me back. They came over and took pictures and have repeatedly told me that they were speaking with their insurance. We told them we wanted to figure this out before the last payment was remitted and now they are trying to sue. Completely unprofessional, they broke our tv, a antique decorative piece, and the list goes on. They did a partial move on a Friday and then didn't show up on Saturday. When I spoke with the owner, he said they had a prior move scheduled. So he double booked and lied about it. Do not use them, we had to call another moving company to finish the move because they didn't show up Also Luis, your owner has reached out now. You don't have me in your system because our nanny signed the agreement. It is presently in court, and waiting for your furniture person to fix it. You may check with the owner before you post a response next time. read more

We have used On Call Moving & Storage 4 times and we've referred our family. They are the most organized, efficient, helpful, and courteous group of men! They are super fair with their pricing and a huge value for the expertise they provide. We loved working with them and will recommend them to anyone who needs movers. read more

I have been moving throughout Orange County with Luis and his On Call Moving company for about 4 years. I moved 4 times and also had them move my daughter twice, once to San Diego. They are impeccable. They arrive on time, they are clean, organized and know exactly what to do. They protected all my furniture extremely well, including all my precious art, and antiques, glass etc. No job is too big or too hard for them. When they couldn't park the large truck near my driveway, they parked it down the road, and walked up the hill with my furniture on a narrow road and no sidewalk. They never complained. In one of my moves, my house had a narrow stairwell but that didn't stop them... they took the furniture outside and pushed it all up onto the balcony and into the bedroom. They have never complained about anything, and were always pleasant and sweet and hardworking. Never was anything ever broken or scratched. They always come prepared with tons of clean blankets to wrap on the furniture, plenty of tape, paper, plastic etc. Their attitudes, and work ethic are priceless. They worked 10 hours yesterday on a tough move for me in Laguna Beach, and they worked extremely hard. They never took a break. Luis' men are kind, hardworking and very strong. They also have a great sense of how to secure all the furniture and boxes in the truck, and how to pile it all up so it doesn't break as it is driven around. Once they arrive at the destination, they set up all the beds, and place all the furniture where you want it them too. All the men are always professional, capable, very aware, polite, sweet, and their appearance is always clean and professional too. Luis' prices are also very fair.. I highly recommend On Call Moving for any of your moves, large or small. You won't regret it. Your precious belongings are in great hands and well cared for as they pack it and move it for you. I have moved in the past a few times with other companies, before I moved to California, and have never experienced this type of impeccable service. I will always move with On Call Moving. Thank you Luis, for making my moves much less stressful. read more

We have used On Call over & over again for various moves & are always satisfied with the people I speak to on the phone, pricing, reliability & best of all the staff who show up to do the job. They are always on time, efficient & so careful about taking care of our belongings. Pricing is competitive & fair for the job done. read more

This company is a dream. They called early to let me know that the previous move was taking longer than expected but were there at the new time. I guys were very helpful and efficient. I can't say enough about how GREAT they all were. Kathy read more

This moving company broke my $2,400 TV and refused to replace or even assist in fixing it. They wasted our time and in the end the manager said he would give us $100. Complete slap on the face. They are not fully licensed and insured. I would not recommend them to anyone! Horrible customer service and they do not take ownership for their mistake. I reported them and awaiting results. If anyone had a similar situation, feel free to contact me for a class action. In the below response Luis states that the video I sent him showed someone tampering with the TV. We opened the back to look at the overall mechanisms but didn't touch anything. If my TV was working fine, why in the world would I be doing anything to it?!?! We had agreed that Alfred the "manager" would send a technician to fix it then changed his mind. Zero respect for business owners that play their customers. ZERO. read more

We used this company for a home-to-home move and sadly they had a disregard for our belongings. The staff had a careless handling of our property and we have been literally left holding the bag of broken heirlooms, furniture and equipment. IMPORTANT: If you do use them, read the damages/valuation options. There are 3 options that appear to be 3 levels of protection, yet all of which are the same and only offer 60 cents on the pound for replacement of your belongings that they lose or break. Yes, ON THE POUND, not the value! Its no wonder they were so careless with our items. The supervisor did apologize and made statements that he would "make it right" and "sorry for our unprofessionalism". He did take a few pictures of some of our damaged items and said he would talk to the company's insurance. It's now been over 90 days without a single effort to resolve. Listen, it takes trust to not only let strangers into your home and touch all your stuff, but also to deliver on the expectation that your belongings you work so hard for, are handled with care. Unfortunately, I cannot recommend trusting this company and they frankly failed to deliver. read more

On Call Moving & Storage - Protection Plan scheme - Movers Near Me - Garden Grove, California

Very unprofessional moving company. They try to nickel and dime you as well stretch out the move as long as possible. On the move out, we had 3 movers but one was a friend of the son who was the employee there. He barely knew how to do the move. On the move in (we held our furniture at a storage unit and was locked into using them again for the moving blankets were stored as well), they tried to charge us for the blankets even though it was included in the price. They then fought with my wife and tried to make her pay. I had to call the company and they finally backed off. The movers also take forever! What should've been a 5 hour move became 8 hours. Do not use them. read more

I asked for a quote to move one queen size bed and a small dresser, the move is exactly 5.1 miles. They said $220 lol what a joke! Another company quoted with another company for less than half. read more

On Call Moving & Storage - Quote to move a bed and a dresser, that's it! - Movers Near Me - Garden Grove, California

I tell you, we've lived in SoCal all of our lives. This year, we decided to retire. To leave our friends and family to move to Idaho. We were fearful in finding the right movers to move all of our personal things,including our hot tub. We spent days vetting and interviewing movers. Then, we checked into OCM. Luis was very professional and friendly. He came through our home, took inventory through everything, and gave us our quote. His prices are fair and honest. On packing day, Thursday, he had the nicest ladies pack our kitchen and dining rooms while seven other guys packed the rest of the house. It took eight hours to pack almost 1900 square feet and a two car garage. The whole crew was respectable and friendly. They all worked as a team, and got along with one another. Luis even came by to make sure everything was going okay. The next day, Friday, they came to load everything onto two trucks. It took about five hours. Everything went so smooth. Luis called on Sunday to make sure we were meeting at our new place at the agreed time. We met them on Monday with a Spokane crew. They were early and prompt. It took them about four hours to unload everything into the garage and house. They were professional and friendly. As emotional and draining it has all been, On Call Movers have been excellent! I highly recommend them. You can trust them! read more

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Second part of my review, they came to make my delivery on time, very perfessional, moved me in quick, assembled my furniture, nothing was broken or missing. Very hard working. I will recommend them to everyone. read more

This was a pain free move thanks to these guys . The owner actually cares about his customers experience and the movers are polite and efficient. I have moved 3 different time with distinct companies and this by far has been the most exceptional. THANK YOU !!! read more

I had sold my apartment in Fullerton and was going to move back to my Silverlake home. Because my tenant was not moving out as planned, I was stuck with my condo being sold and my home in Silverlake not being available. On Call helped me move my stuff from the condo, store my belongings during this stressful time and moved me into my Silverlake home once it became available again. Their teams were professional and ready to help at a moment's notice. The price was good and became a bargain since it was an hourly charge and their teams moved at a rapid pace. I was so happy with their service that I recommended them to another condo owner in my building who used them as well. Do yourself a favor. If you have a moving and storage need, no matter how big or small, save some time and just call On Call Moving. You'll be happy you did. Alberto gets a special spotlight. His customer service skills are top notch. read more

This review is a little late, since my move was in January, but I promised the guys I would write a review since I thought their service was excellent. So, a little late, but here it is. I moved from LA to the South Bay. They got my things from my condo in LA, stored it for a month and then unpacked my things when my new house closed escrow. The great thing is that they sent the same crew that packed my belonging to unpack my belongings. So after a month, the crew remembered what room everything went in. Unbelievable. And if they didn't know something they asked instead of just putting something anywhere. The process started with Luis coming to my old place and looking at everything I wanted to move. I preferred a fixed price rather than an hourly price so Luis had a visual of everything and then wrote up a estimate for the move. Very reasonable, on time, and very professional. I will be recommending them to a few friends of mine. read more

We have moved many times: Sydney Australia to Singapore, to Hong Kong, to Australia again, and then onto Orange County and now LA. On Call Moving is by far the absolute best I have ever worked with in any country. Ever. The team were absolutely incredible - friendly, kind and genuinely caring for our things. Luis was a pleasure to work with from the very first call -- and the team who were with us on each move Day couldn't have done more to help us. I can't recommend them more -- if I could give them 6 stars I would!! Thank you On Call Moving!!! I don't want to say "I can't wait to move again", but when I do, I will Call you!!! read more

I've moved enough times including internationally, across the country and locally. I can honestly say that On Call is hands down the best company I have ever worked with. They have been great from the first call right through the very end. HIGHLY recommend using this company. read more

On Call Moving was great! They arrived on time. They were very friendly and respectful. Every item was carefully wrapped and then unwrapped and placed exactly where I wanted it. We would highly recommend them! read more

Thank you ONCALL MOVING! Your timely diligence to get me moved into my new home was a great experience as all your workers were fast, responsive to my requests and always smiling. A lady changes her mind alot when moving and this was met a simple "okay, let move it elsewhere" . Great teamwork and very affordable! read more

We moved from CA to WA recently and hired this moving company. Louis, the contractor, is a great manager & leader. Those movers under his leadership are very friendly and polite, they came on time and worked hard on their job. Everyone is good, especially Carlos, a careful and thoughtful man. Thank you for your service! Keep up with 5 stars! read more

On Call Moving & Storage - Movers Near Me - Garden Grove, California

I highly recommend On Call Moving. Luis is very professional, honest & responsive. The company provides boxes for TVs, garment boxes, and runners to protect your floors. There are no attempts to up sell you or throw in any hidden fees. What you're quoted is what you get. The move started on time as promised. The men were quick, efficient, and careful not to damage anything during the move, even when going up and down the stairs. Luis also personally showed up to make sure the move was proceeding as planned and efficiently. They worked hard in 90 degree weather and got the job done in one day moving a 2,000sqft home, garage, and a large shed. I had to store part of my items with the company and the storing fee was reasonable. When I received the items back the movers came on time again, unloaded efficiently, carefully and in an organized manner moving the items into my new home and asking me where to put them instead of just throwing stuff on one pile. This company is worth it because you get exceptional service and your stuff is not going to be lost or damaged! read more

I have used On Call Moving twice now for my last two moves. They have done an AMAZING job each time! I literally had nothing broken both times! Their prices are very reasonable and competitive. The 4 guys worked quickly and efficiently. They wrapped all my furniture and lamps carefully. They were very patient and moved things more than once as I decided where I wanted things placed in my new location. I would recommend on call moving to anyone doIng any type of move. I will ONLY use on call for any of my future moves. Thank you, Luis and my team of movers!!! read more

On Call Moving is the best moving company our family has ever used (and we've move a lot)! We highly recommend them. They are extremely professional, reliable, punctual and honest. read more

My mom referred On Call Moving to me and I am glad she did. They showed up on time and got right to work. They were clean and took their time to ensure not hitting any walls with furniture. They completed the entire move in just over 5 hours. The last people I had took almost 8.5 hours and I had less stuff then. I would recommend on call moving to anyone looking for a hard working, quick moving company!!! read more

This is the first time we used movers. Luis was very upfront and honest regarding the pricing. He was very flexible on the moving date because we were not 100% sure when we would be moving. He stated that 2-26ft trucks would be used plus 4 movers. On the day of the move they showed up with 2 additional movers at no extra cost. The movers were professional and well organized. They wrapped items with care and moved items quickly. When it came to unloading they would ask where something went if they were unclear and would place items exactly where you want in the bedrooms. Definitely money well spent. Thank you On Call Movers! read more

We moved after 30 years in our home, and although we used a POD for some storage, we needed our furniture and garage packed up and moved. Luis gave us a fair estimate and didn't nit pick over tape, picture or TV box charges, wardrobes, etc., and his workers carefully unassembled our baby grand piano. They wrapped all furniture and even helped me load the wardrobe boxes. Upon arrival at our new home in the desert, they unloaded with the same care. They even moved some furniture for us. We chose them because our friends used them and had a great experience. We second that, and wouldn't hesitate to use them again. But I'm never moving again! read more

My husband and i were looking for a trust worthy company that we can trust with our belongings to move our house. A friend of our recommended " On Call Moving" and told us they were great and efficient. I want to thank them because they made our moving so easy and stress free. They are the best we've ever had!!! thank you, Karen S. read more