15/10 Service! Glenn and the team here are all great and are truly committed to providing…read moreexceptional service! It feels like at most places lately it's hard to find really really solid and reliable customer customer service and it feels like you're always getting connected with a machine and there's nobody who can actually help you. However, Glenn and his team here consistently make themselves available and are kind, understanding, and always eager to help with a positive attitude and clear concise direction, and the prices are very affordable! The main reason I chose to pick this storage facility above all others was the outstanding reviews and I'm pleased to say that almost 4 months in of having my storage unit here,the customer service has exceeded my expectations and I will definitely be staying here a very long time! Thank you so much, Glenn and Ella for always going above and beyond and for consistently being kind and extremely professional!

Been using SoCal for years, and have always had a fully delightful experience with them. Glenn is…read moreparticularly friendly and helpful. This past week I had to move to a larger unit, he got me one right away (one that had just been vacated!), got me a discount on it, and helped me through the process. (It also sure doesn't hurt my living in fears of wildfires that this building looks like it could survive a nuclear attack!)

Very nice staff. Facility is clean, safe, and has great parking. Their pricing is very competitive…read morefor this area.

Went to pick up boxes, lots of parking and the woman helping us was super helpful and friendlyread more

Carmen was an amazing help with helping us find a better price and unit! I would recommend 100%…read morethey will help you!

Extremely well run self storage facility with great staff! It's very clean, I love the security…read morefeatures, and it's easy to access.

Always staffed, clean, easy location, affordable rates. They aren't owned by a large corporation…read more They won't ratchet up your rent. What's not to like?

From the owner: At Personal Storage Spaces, we specialize in affordable, secure, and convenient self-storage in…read moreNorth Hollywood. Our facility offers drive-up access to medium and large units for easy loading and unloading - no elevators or long walks. With 24/7 video surveillance, a friendly on-site manager, and transparent pricing with no hidden fees, we’re dedicated to making your storage experience stress-free. Whether you're moving, decluttering, downsizing, or running a small business, we offer flexible month-to-month terms, move-in specials (like your second month for just $1), and a price-match guarantee against local competitors. Conveniently located near the 170 and 101 freeways - close to Burbank, Valley Glen, Valley Village, and Studio City -we’re proud to be North Hollywood’s top-rated local storage solution. Fast, friendly, and flexible. Reserve your unit today!

The customer service at this location is phenomenal! Marcos went above and beyond for me, and was…read moreextremely patient with getting my storage all set up. I would recommended this location to anyone! A

Please never use this place omg.. The elevators take legit 5-10 minutes per time because they are…read more1950's elevators. There is also not a single person on staff as everything is completely automated so if you need any help you're in trouble. Lastly, the hours of this place is totally crazy, you cannot access your unit after 5pm which is one of the craziest things ever and i wish i would have known beforehand. PS don't come alone it's super creepy and scary

The manager of this place was awesome. I think her name was Roxanne. She was very professional made…read moresure I had a pleasant experience and I feel the company should do something nice for her.. Thanks, Roxanne Frank Garrett

I've met drug dealers who are more professional than the folks who run this location (yes…read moreliterally). I've always rented from Extra Space Storage, because they are clean, well-run, professional.... Well not this location! They cater to their 'business clients' who run dozens of strange fly-by-night businesses out of this facility - causing traffic and parking issues at all hours. Speaking of which - these business clients seem to have 24-hour access while us lowly personal tenants lose access after 7PM, yes 7pm - so better access your unit at the crack of dawn OR plan a full day of traffic. Their gates may or may not be functioning properly at any given time. Security is lax and, well, kinda optional here. Homeless vagrants and assorted unsavory folks always gathered on the sidewalk out front make these security flaws particularly critical. The company they contract to maintain their landscaping uses gasoline-powered blowers and trimming equipment which have been ILLEGAL in LA County for a long, long, long time: Just another indicator of the lack of integrity on display here! Yes, they manage to fail on EVERY level, big and small. If you complain, it will fall on deaf ears, and ultimately be met with retaliatory action by the small-minded, provincial, mouth-breathing 'management' at this location. So long Extra Space Storage - signed, a long-time, and now erstwhile, customer. Never again!

Very nice self storage place - staff are helpful and nice and location is good and convenient. You…read morefeel safe that your belongings are here, because I haven't heard of any break ins or anything. It is right next to Van Nuys Airport, which makes it an ideal. Neat and simple. :)

Customer service is perfect at this location. Perla is very sweet and nice. Easy elevator use. No…read morestress. Thank you.

U-Haul to the rescue in a pinch! Despite the construction site meets car yard auction feel - this…read morelocation was the one we needed we didn't even know was here. Located under the 101 freeway across from the Westfield Fashion Square Mall off of Hazeltine Ave and Valleyheart Dr - you are able to pull into the lot. We came in while they were still out to lunch (around 12:45), but were the first ones in line when back on as they are open Monday thru Saturday 9 AM - 12 PM and again from 1 PM - 5 PM; Sunday 9 AM - 5 PM. I'm almost positive Shawn may have been who helped us (but I'm bad with names on the first go). And though I didn't engage with him directly he made our experience smooth as can be. He's a very social and friendly person and kept my friend Christina and her husband chatting for much longer than we planned to be there. She's a new mom and rarely leaves the house so I think she was excited to engage with someone just as outgoing and personable as she is. Shawn gave us some great options for trucks as the were out of the largest sizes (20 and 26) being the end of/first of the month (everybody is moving) - we ended up with to 15 foot trucks which was actually better. We were able to get my friends Christina and Bernardo loaded up for their next adventures in the Bay Area with their little girl. Thanks Shawn and all the people at the Sherman Oaks U-Haul Dealer! Make a reservation online!!

This was the worst Uhaul experience I have ever had. The website allowed me to book at a time where…read morethis location was not open. So I waited for over an hour for someone to arrive at the location - then I was given a truck with 4 miles to empty and told to fill it up to a quarter tank. The clerk also didn't have the amount of moving blankets I requested and paid for. Then, while returning the vehicle, he told me he would check it in and not to take the pictures of the odometer or to take any pictures of the vehicle - needless to say, I ignored him, took all the pictures, and checked the vehicle in myself. Steer clear of this location

This is for the U-HAUL rental service I had from 10/18/20-10/20/20. I had a great experience with…read morethe staff here. I did a mobile pickup on Sunday 10/18/20 for a 17' U-HAUL truck. No problems there and the staff member was friendly and fast in giving me my key. Upon return, a staff member saw me return, after 5pm, and promptly came out as I was parking the truck to help. He confirmed the fuel and odometer reading and the vehicle. Confirmed what cc I was leaving the rental on and gave me my receipt. Super quick, efficient and friendly. No issues! All nice and professional staff!

I have reported this location to u-haul headquarters for fraud. They charged me for 8 gallons while…read morenoting I drove their 12 mpg 10ft truck 50 miles. Math does not add up beyond them grifting nearly double the actual fuel used. I was charged before the vehicle was refueled as was still at lot when I got the receipt.

It brings me great pleasure to give Assistant Managers, "Jose Rodriguez & Lizet Lozano" a "5 -Stars…read moreReview" for delivering excellent Customer Service around my storage needs. Lizet & Jose without hesitation had urgency to take care of my needs upon every call and visit. As a valued customer, Jose & Lizet listened to my concerns while making sure I knew that I was important, special, appreciated and welcomed throughout my whole experience. They were extremely reliable, professional and delivered my every concept on time, every time, without fail. The storage facilities were very clean, and I love having a feeling of comfort and safety for my unit. Jose & Lizet both are excellent examples of leadership and it shows in the way they care and understands each client by going over and beyond. There are so many positive experiences I can share about how great Jose & Lizet are, but what stands out the most is how they pride themselves on giving a "Tailor-Made" experience for every client they serve. As a business customer, I am looking forward to a continued loyal and long-term relationship with the "Safe Storage" Family because of Jose & Lizet. I will definitely recommend the Van Nuys, CA., "Safe Storage" location to all of my Business Colleagues, Friends and Family! Thank You, D. Bolden

My items were stolen from my unit at this facility. On 3/31/26, I arrived to find someone else's…read morebelongings inside my unit. It appears there is inadequate security, including a lack of proper camera coverage. A detective contacted me today and indicated that this has become a significant ongoing issue at this location. I have filed both a police report and an insurance claim, but the entire experience has been a nightmare. I strongly advise against storing your belongings here. There are safer, more secure facilities available.