Cancel

    Open app

    Search

    MuraWay Moving

    4.7 (228 reviews)
    Closed 8:00 am - 6:00 pm
    Updated over 3 months ago

    Services - MuraWay Moving

    In-state moving

    Packing

    MuraWay Moving Photos

    You might also consider

    Recommended Reviews - MuraWay Moving

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Another shot of the truck they used.

    Update, I didn't have time to give an update, but in addition to everything that was mentioned previously, I found out, that the glass that I heard break was in deed from my glass refrigerator shelves. They must have tossed them because they are nowhere to be found. Another item missing is my tripod for my cellphone. In addition my trash can was also broken. I provided photos of my fridge, trashcan, and the movers and there truck.

    Vending machines that they helped me move.
    Peter K.

    They did an awesome job today moving my two big, bulky, and AWKWARD vending machines from an office building with lots of tight and twisty hallways! On top of that, I had to hire them on short notice because my original movers canceled. Thank you Dom, Alex, Gerson, and Jesse!

    Mike and Sergei
    Vengeance H.

    I don't know if moving is worse than going to the DMV but it's definitely high up there. I had a last-minute move I needed to arrange and I was stressing about it. I called up Muraway moving and Zarko was very patient with booking me. I cannot stress just how much Mike and Sergei were professional, efficient, and fast-moving. Their knowledge about moving details helped put me at ease immediately. I really don't want to have to move again, but if I do I'll contact these guys. This was truly the best moving experience I've ever had.

    Mike and Oleg
    Kimbale L.

    These guys were amazing... they were extremely responsive, here when they said they would be and finished way before they needed to. They were very forthcoming with their prices. I had no hidden fees or overages. The guys that came out were extremely professional and lifted some heavy crap with a smile. If or should I say when we have to move items again, we will be using these guys!

    KJ E.

    I originally posted this to their now inactive OC Yelp, so I wanted to copy and paste to their active Yelp account-- nonetheless, my original review stands. Amazing folks at MuraWay Movers! **Reflecting on our Saturday 12/18/21 experience** Hugo (the foreman), Ivan, and Vova literally just finished helping my parents and I move from Carson to Lake Elsinore and we continued to exclaim how wonderful they all were. We had a whole day of moving a house of 31 years with them, and they all went above and beyond. To be honest, the whole buying a house process stretched out that my mom had to reschedule twice--- but Lisa gave so much grace and patience. Then, today, moving day--- it was wild. While I initially thought the big truck wouldn't get filled-- Hugo, Ivan, and Vova found a way with their Tetris like minds and got most of our belongings in all in one piece and even put two beds back together! I think the biggest help was just them offering so much more, particularly asking questions and double checking if we preferred something to be moved in one place or another. Best believe, we will be referring you all to more friends and family. Incredibly personable, efficient, and helpful beyond what we could imagine. Thank you, guys... seriously. (Please give Hugo, Ivan, and Vova a raise if possible--- or a Christmas bonus. They each deserve that! Big hugs!)

    Mike on the left and Serg on the right. There are more stuff in the back and the other room.
    Afsoon B.

    Where should I start. I started my communication with Zarko and he was friendly, responsive, and professional. They send you a detailed proposal and before start and after finish we signed and received receipts. Mike and Serge showed up in the time frame I was told and they were active non-stop. They packed our heavy furniture very professionally and try to fit as much as they can in their truck. Great attitude and after 7 hours of going up and down they were still smiling. Their quote was reasonable compare to 2 other companies I contacted. Highly recommended.

    Nick and Daniel were great!!
    Tyra M.

    MuraWay Moving is a GAME CHANGER! Nick and Daniel were my movers and they were amazing, professional and STRONG lol! We got everything out of my old space and into the new one in under 3 hours, and ya girl moved from Koreatown to The Valley, which is kinda a trek (depending on the time of day). My favorite part was that they put the boxes in the correct rooms and unwrapped everything and were gentle on my brand new floors! And, before they arrived, I received a text message showing me their route, so I knew were the truck was at all times. Im also glad there was a 3 hour minimum, because I originally thought I only needed 2 hours, they know what they are doing.

    Our movers!
    Lizi W.

    We booked two months in advance, and the day of the move my phone decided not to work and I left them waiting. I felt so bad, and was so confused! But they were very gracious and kind despite my roughy morning. Our items got to the new home in great shape. They took the time to wrap everything and even made sure everything made it to the right room. I will definitely recommend to friends!

    Mike and Oleg
    Colin G.

    Mike and Oleg from MuraWay moving were very nice, efficient and overall great to work with. They adjusted and created a safe moving box for my larger TV without advance notice and made my move very smooth. I would recommend Mike and Oleg to help you move!

    Scott R.

    Mike, Oleg and Bogdan did an excellent job. Best movers I have had. They have a work ethic that is relentless. They have helped me move twice and I would be lucky to get them as movers anytime I moved.

    Mike, Oleg, and Mike after a job well done!

    I recently moved to South Pasadena from Burbank and these guys were so fantastic. I got great customer service, notices of their arrival, fair pricing, digital receipts, and genuinely good guys who know what they're doing. Mike, Oleg, and the other Mike helped us move a ton of furniture across town and they did it professionally. They were easy to talk to, young bucks who can lift, and also patient and listened to our needs. They took very good care of our furniture, and fragile items without even needing to ask. They also worked quickly and didn't delay their work. Lastly, they even helped do some setup in the new place when we needed a hand moving furniture around. Overall a great experience and I'm glad I called around before I settled on these guys. It was a pleasure doing business with them!

    Mike, Oleg, and Nick - you rule! Thank you!!
    Savannah P.

    I just got done moving today, and even though I'm exhausted and it's nearly midnight... I have a lot to say about hiring MuraWay!! First of all: HIRE THEM!!! We had to prepare for an extremely last minute move. We needed help asap. I requested a quote on their site on Thursday and got a call within 10 mins. SUPER RESPONSIVE! I needed to book for SATURDAY (today) and it would be less than 48 hours from book to service. I believe I spoke to Lisa, who absolutely calmed my anxiety about the last minute moving, and she was the absolute sweetest at talking me through all of the available services and fees, truck sizes, team sizes, etc. She even had a team available to meet our needs! And they could meet us at house 1 between 9 and 10am. Perfect. Mike, Oleg, and Nick showed up promptly at 9am! They brought a big truck to accommodate and navigated it super pro. Our old place is on a SUPER narrow street, and they were able to get the truck set up without even blocking the street. (If you know narrow LA streets, you know what I mean!) These guys... I could go on and on about how incredible they were. - They helped us pack what remaining items we had to box. - They paid extremely special attention to all of our stuff but especially our fragile vintage furniture. - They are THOUGHTFUL with your things: how it all fits in the truck, grouping like items together so it's a quick unload. At the same time being quick and efficient with their planning and loading. - They drove 75 miles to our new place!!! And because of all sorts of traffic it took 2 hours!!! And they didn't even complain!!! They showed up at the new place ready to get shit done. - They moved FAST and there was NOT ONE DENT, SCRATCH, NOTHIN! They took incredible care with everything! Literally everything! They worked HARD, non stop, for 10 hours for us today. When I say they showed up, they SHOWED UP. We had SO MUCH TO DO today and they helped us tremendously. Another note: they were so chill with my mom packing up around them and patient with her desire for small talk as we worked LOL. They were so sweet and cool, And chatting with her kept her anxiety down through this super stressful last minute move. They might not realize their positive mental impact for us - but I think this further illustrates how great they were. MuraWay is upfront with all their pricing on their site and will talk you through it at booking. It is hourly rates but these dudes worked fast and hard and we're not wasting any time. I will emphasize the efficiency here! They earn every dollar and don't waste time - but at the same time, they are one of the most affordable companies I've worked with in LA. Note: there are "up charges" for distance travel (at 75 miles there's going to be additional fees, hello), and they had additional boxes/materials for purchase as needed, but all of the prices are very very reasonable. This service was so perfect, MuraWay will be my forever number one go-to and will be THE company I recommend to all my friends. I don't even write many reviews on Yelp but my experience was so over the top incredible, I had to run and post 5 stars!! Thank you Mike, Oleg, and Nick!! You are AMAZING!!! Thank you so much for your positive attitudes, your tremendous help, and for going way above and beyond today. It's clear your reputations speak for themselves. I can't thank you enough!

    Emily F.

    Mike, Paul, Sergei were great. Great service. Awesome team! Everything was packed great. Would definitely recommend again!

    Proud moment after a long day of moving!

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Peter K.
    258
    17
    3

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of KJ E.
    342
    644
    1144

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff W.
    119
    4
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Lizi W.
    67
    119
    30

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott R.
    194
    98
    16

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex V.
    151
    342
    1059

    7 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Kimia C.
    15
    26
    16

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tia M.
    354
    12
    55

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maria S.
    178
    129
    13

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They steal ,they don't pack your things and they break things. If that happens sue them. I gave them a star but they didn't deserve that.

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of The L.
    0
    39
    1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Business owner information

    Photo of Lisa N.

    Lisa N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - MuraWay Moving

    Review Highlights - MuraWay Moving

    Mike and his crew were on time, polite, extremely helpful and did a fantastic job in moving me to my new home.

    Mentioned in 30 reviews

    Read more highlights

    You might also consider

    Pure Moving Company

    Pure Moving Company

    (2.2k reviews)

    Hollywood

    Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

    Pure Moving Company made our recent move as smooth and stress‑free as I could have hoped for. We…read morewere moving out of a single-story SFH in San Francisco into a multi-level townhouse with a mix of elevators and stairs, and Fito and Stas handled every step like true professionals while keeping a smile on their faces the entire time. From the start, they took the time to walk through our home and clearly ask about everything we wanted to move so they could mentally map out how to load the truck efficiently. They were extremely diligent with protection, using blankets and/or shrink wrap on all furniture and electronics, and they were very by the book when it came to reviewing the contract and confirming details. I especially appreciated that they checked all electronics before and after the move and even had me climb into the truck at the end to verify that nothing had been left behind. The move‑in was just as smooth. We had labeled certain items to go to one level and others to another, and they followed those directions perfectly, with everything ending up exactly where it was supposed to, with no damage and no confusion. Their organization and care were obvious in every box/container they carried and every piece of furniture they placed. Moving is usually a very stressful experience, but Fito and the Pure Moving team made it feel manageable and even reassuring. I found them to be excellent in every way, and I would highly recommend both the company and this specific crew to anyone looking for reliable, thoughtful, and professional help on moving day.

    Royal Moving & Storage

    Royal Moving & Storage

    (1.1k reviews)

    East Hollywood

    Viktor and his team (Andres, Sergei) helped us with our 3rd(?) move with Royal Moving. We've hired…read morethem again and again not just for the repeat customer discount but because they've done a solid job each time -- even if there are other companies that do it for cheaper. The team was efficient, respectful, and understanding of the hot mess of a move we had for them - lots of packing help with not a lot was ready to go, plus some unexpected furniture moving that required disassembly/reassembly. They came right about 15 minutes after the end of the arrival window which actually worked out well so we could prepare more for them, but overall everything was faster than they/we estimated which is great when you're paying by the hour. They used supplies we had bought from Home Depot and Amazon, plus their own for the wardrobe and other big things. One glass jar was broken in the unpacking process and they were quick to apologize and clean it up the best they could. While they ask customers to leave a review (totally understandable), I appreciate that they don't incentivize for them nor do they demand 5 stars. We'll be calling for them again, no doubt. Thank you!

    They delivered my furniture 4 days late, and they were not communicative at all or even apologetic…read moreabout the delay. We had scheduled a delivery day and time, and only hours before they told me that it was not going to happen. Every day after that, I called them and they told me it was being delayed by a further day. They never reached out to me to tell me or to schedule a new time. I had to reach out to them every time. Finally, after 4 days I got them to schedule a time. To add insult to injury, they showed up over 2 hours late to that scheduled time too. Horribly unprofessional, will never use them again or recommend them to anyone. I didn't mind the delay. But the complete lack of communication was unacceptable. I had to sleep on an air mattress and stay at friend's places, without any knowledge of where my stuff was or when it was coming.

    Payable Moving Company - Best movers of LA and fast movers

    Payable Moving Company

    (841 reviews)

    Downtown

    I reached out with a very last-minute request, fully expecting it to be a long shot--but they were…read moreincredibly accommodating and went out of their way to try to fit me into their schedule. What really stood out, though, was their professionalism and kindness when my plans unexpectedly changed and I had to cancel. Instead of making it stressful or difficult, they were completely understanding and gracious about it, which is honestly rare and so appreciated. Even though I didn't end up using their services this time, their responsiveness, flexibility, and customer-first attitude left a lasting impression. I wouldn't hesitate to book with them in the future and highly recommend them to anyone looking for a moving company that truly cares about its customers.

    Justin, Abu, and Nur were a fantastic and efficient team! They had my storage unit packed up and…read moreready to move over to the new apartment in a little under an hour. They were friendly and handled my items with care. The biggest bump in the road was something that was completely my fault, but unfortunately, my sofa did not make it up the stairwell and had to go back to storage making it a very costly move as the drive time became much more expensive. They had really tried to make it work and sadly, my sofa didn't come apart so they had no option to even break it down. My only feedback would be that I had wished they had told me the estimated cost of moving the sofa back into storage as I probably could have gotten partway to a new sofa. Lesson learned for future moves -- make sure to measure the stairwells and elevator prior to the move! Thanks again Justin, Abu, and Nur!

    Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Yelp Projects: I started with a Yelp project that allowed me to enter the Project details included…read morewith my move. It then sends out a blast ( I assume) to Yelp Guaranteed businsses. Then the messages started coming in. I received 10 inquiries from various moving companies, but Prodigy came in first. You can tell that the 1st messages look automated, but Abby came in with a personal message as well and sent me the specifics to my move quickly. I had her on the phone within a couple of hours. I had diligently worked through all the companies and looked at the various price points and what it included. I was really weary on how fast things would go, but Abby said, for the size of myhome, she suggested 4 movers at $195. Since they also had great reviews and seemed very professional, I completed my reservation by the end of the day. Day of move: Not going to lie, I waited too long to pack up my office and boy, did I feel it on moving day. My office was still not fully packed, it had a lot of furniture to be moved and I was literally still working when they arrived. Arrival time was between 8-9 AM. Ivan called a little after 8 AM to let me know they would be arriving in about 45 min since it was traffic and they were coming from the valley (I was in Echo Park). So I started excusing myself from work and prepared for their arrival. Everything happened so fast. I showed them around the apartment: 2 stories and 1 level up from garage (2 sets of stairs) and then a long driveway. I had stuff in the backyard and the balcony too. I asked if they could put some furniture out on the street for pickup and they helped me out with that as well! I let Ivan know that I was still working on breaking down the office, so he said he would go there last... and they all went to work. All I could here was the plastic wrap noise going round and round. They had broken down everything! Dining table, Peloton, Recliner chair.. It was amazing to watch and they did it with such care. They were done packing up in less than 4 hrs (3 bedroom apartment). We took the drive down south and they beat me there. They were already unloading and asking where to put things. Not only are they movers, they are also interior decorators LOL. We did not move into an empty house, so they helped us move things around and place stuff where we wanted. On top of that, they rebuilt all the things they took apart. I bought them lunch from a Busy Bee in San Pedro and a neighbor even offered them avocados from her tree! At the end of the day, I couldn't find my bag and phone! The whole team helped me try to find it because we thought it got buried in the garage! I had put it aside in one of the bedrooms and forgot where I had put it, but I was so grateful that they tried to help. I was thinking it would be an 8-10 hr day and it turned out to only be 7 hrs including the drive time. They made a very incredibly stressful time in my life as easy as possible. I definitely recommend Ivan and his team at Prodigy

    Everything was booked and planned and confirmed via email clearly…read more The movers came on the wrong DATE! Then Abby, the manager of schedule talked as if I was wrong and was unapologetic then just started complaining WHY CANT WE JUST TAKE THIS DATE SINCE MOVERS THERE ALREADY. I told her cuase were busy today and she just handled the entire situation as if we were to blame and never apologized. On top of that , their work order of WHERE to move my things was the WRONG ADDRESS!!! They dont really care about details and when they make mistakes, they act like your wrong and are rude about it. I understand miscommunications happens all the time, but even after showing her the clear emails which she confirmed herself in writing, she had no apologies. I have zero confidence in this mover company and cancelled the enitre order and will be hiring real pros. I have no idea how they got so many high yelp reviews. I HIGHLY DO NOT RECOMMEND THIS COMPANY.

    DREAM TEAM MOVERS - Sunny day In California

    DREAM TEAM MOVERS

    (181 reviews)

    University Park

    If you are looking for movers - let this be your sign to book with dream team!…read more We booked 4 guys for a 3b move and they truly were the best! Incredibly fast (had everything in the moving truck - big furniture, our overpacked garage, every box, and appliance in under 3 hours!) Even my neighbors took down their information for their move because they saw how efficient they worked. We've used other movers in the past that were good, but these just truly were so much better. They used an app with a shared link to keep their location, drive time, break, and work time. Very professional. It was well worth their hourly rate!

    They were an hour late, no extra boxes available for packing. I requested for packing service and…read morethey seem so surprised that I was asking for that when I clearly stated what I needed. Some of my furnitures/appliances are missing parts. Two TV missing the power cords, the handle on my fridge was never put back, the tempur-pedic bed is missing the mattress retainer bar. Still missing a printer. I was very disappointed at the level of service and professionalism. Just for comparison, I had movers before who knew to keep parts of furniture and appliances together. When they reassembled the furnitures, it was put back the way it should be. I'm holding out hope that those missing pieces of my furnitures and appliances are somewhere in one of the boxes they haphazardly packed. I fed them twice and gave them tips. I felt like I didn't get a good value for the money I spent. So I unfortunately cannot in good conscience recommend this business.

    Man With A Truck Movers and Packers - Say Hello to Nikki

    Man With A Truck Movers and Packers

    (810 reviews)

    Beverly Crest

    Artem and Diego were fast and reliable. I couldn't have done it without them -they helped me pack,…read moreeven delicate porcelain items. Efficient and flawless.

    Updated review: After leaving the 1st review, Anna reached out to me w/ sincere concern & a desire…read moreto rectify this situation. She discussed my concerns and asked what would be fair compensation for my experience. She followed up & refunded me a fair amount. She discussed a plan for working with the movers & sales mgmt to ensure they have sufficient training on efficiency & company policies (not asking for tips). She said they offer a return customer discount & would ensure I wouldn't have the same team if I used them again. I got this company as a referral from a friend & am hoping this bad experience was a one off. While the move didn't go smooth & I had to pay a task rabbit & a helper money to make up for the lost time I had on a tight deadline, I appreciate Anna doing her best to make up for the bad experience. After this attempt at customer retention, I'd consider this company again. I've updated this review from 1 to 3 stars. The moving experience still stands at 1 but the attempt at repair gets a 5 star effort so I averaged the two. DONT HIRE THESE IMMORAL MOVERS. Today I moved from a 1 bd apt to another 1 bd apt. Any other time I've moved with other companies it has taken 4 hrs with 1-2 movers. This time I request 3 movers bc I had a short window before traveling and I needed it done quickly. Apparently 3 is a crowd. This move took 7 hours. SEVEN HOURS. I watched two of the three unscrew one screw together and it took them 20 minutes on an item that didn't need to be disassembled. They took all the small boxes out of the apartment first and put them out front. Then they continued to do that for a while then they took a few to the elevator and left them around for a little and then eventually loaded them into the truck. Towards the end of the move they had all the large items ready to go into the truck last (unheard of) and two of them went up the elevator to get one roll of Saran Wrap while the third stood outside the truck. One was on his phone every time I looked at him. I asked if one person could wrap furniture while the other two moved items and he snapped at me and said I needed to sign a paper saying I wouldn't hold it against them if the items got damaged. He also said I would need to pay his parking tickets if he got one from being in a loading zone. It was very apparent they were trying to milk the clock. I was quoted 3-5 hours for two people to do a 1 bedroom move so I got a third to speed it up and somehow that made it take longer. On hour 5, and still being at the first location, I called the company because I was concerned with the inefficiency and someone said they'd look into it and call me back. No one called me back. I called again and same thing. I called a third time and told them the movers were now waiting to be paid and I wasn't paying for 7 hours because they were simply milking the clock. The person on the phone was trying to ask me leading questions to convince me it was done right and I stopped her and said you have no idea what I experienced today and the fact that you're trying to tell me shows me you're trying to scam me out of money. I will not be paying for 7 hours of work so what can you do to rectify this? I called HOURS ago reporting my concern and no one called back after saying they would. The person on the phone then told me they'd give me $200 off ($170 an hour was the rate) while the manager the mover spoke to said they'd charge me for 5 hours. Then the manager called back and said I accepted $200 off so they should increase my bill again. I told them no and that I'd be paying the 5 hours and then they asked for tips. I gave them tips. Then I noticed my wine rack was missing within 20 min of them leaving so I called and they told me where it was and it wasn't there so I called back and they blocked me. So I'm missing at least my wine rack and who knows what else because hardly anything is unpacked because this move took all day. Would never recommend this company and will never use them again. I first scheduled a move with dolly but they couldnt secure a truck so I went with a referral from a friend and it wasn't great. I had paid my housekeeper to be with me for 12 hours today to help me unpack and she spent the majority of the day waiting for these guys to move my stuff. I wasted so much time and money today. And now have one day to unpack everything before going out of town. These 3 movers created such a domino effect in such a negative way for me. This was also the most I've ever paid to move. I normally pay around $500 for 2 movers to move in less than 4 hours and this cost me $900 on movers and another $500 for a helper who stood around all day with nothing to unpack because the movers were so inefficient . * $400 on a task rabbit to assemble items the movers didnt*Also they said they'd arrive between 8am and 10am. They got there at 9:45am so the people I asked to help my by supervising the trucks just sat there waiting for two hours. 2 thumbs down

    MuraWay Moving - movers - Updated May 2026

    Loading...
    Loading...
    Loading...