Move from Houston to Los Angeles I have a custom California king bed frame, a piano, and a massive sectional sofa. I was convinced something would get scratched or damaged. The Best Quality Movers team came prepared with the right equipment, padding, and manpower. Everything arrived in perfect condition. I don't know how they did it but I'm seriously impressed. read more

I truly wanted to leave a positive review, but this experience did not match what was promised. The sales representative, Daniella, was professional and reassuring. She made the company sound organized, reliable, and worth the price. Unfortunately, what followed did not reflect that impression. Although the company presents itself as a California-based operation with its own fleet, our belongings were transported more than 2,000 miles in what appeared to be a standard rental truck with a trailer attached. Our suitcases were placed loose in the open back of the truck exposed to dirt, weather, and potential theft. They were not transported in a secured moving vehicle, and by the time everything arrived in Florida, several items were dirty and damaged. The delivery process was especially frustrating. My husband was pressured into helping unload everything, yet they still expected a tip afterward, but he did most of the heavy lifting.We were also charged extra to have our items brought to our door, even though the truck could have parked directly in front of the building. The driver simply chose not to because it was inconvenient. We had missing and damaged items, including lamp parts, table legs, and a damaged KitchenAid due to careless handling. While the pickup crew in California was professional, the delivery team was disorganized and rushed. To make things worse, we were told at the last minute that our building supposedly didn't allow Saturday deliveries. The driver said our belongings could either be left on the side of the road or placed into storage at our expense...even though we paid for door to door delivery and were never informed of any restrictions and this is a very long move as is. This was not an inexpensive service, and the experience did not come close to matching the promises made during the sales process. When a company positions itself as premium, the gap between what is sold and what is delivered becomes impossible to ignore especially when they try to charge you extra for every step of the way. I wish my experience had been different, but unfortunately, it wasn't. read more

Best Quality Movers - Damaged outlet - Movers Near Me - Northridge, California

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This team of three did a great job. It was a very long move. It took almost 15 hours and we were moving a pretty long distance. They were all friendly and very helpful in making sure all of our things were packed up properly and securely. read more

Owner was very nice and convincing over the phone workers are the worst. Don"t use them . I regret using them and very expensive . Work is trash . All my closet with dry cleaning clothes was thrown in my bed thousands of dollars in dry cleaning . Owner didn't care when I called him and texted him . Not only that I had to help them move because they were talking there time when I wasn't around they would kill time and smoke there vape . I have videos and pictures coming . THE WORST COMPANY EVER . read more

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CA to CO. Overall good experience, will break this review down based on different parts of the move. PRIOR TO DEPOSIT: Danielle did a good job gaining my trust in the company. Walked me through the estimate process, etc. Pay attention to any changes in the estimate charges when you or she makes changes. PICK UP: Scheduled for 1/25 (one week prior to my move-in date for time to travel). I had my belongings pre-packed upon pick up. They boxed up a few misc items into one large box & wrapped my bicycle for transport. Leo & Sergio did a nice job loading everything up neatly & organized. DROP OFF: They advise of a 10 day window from move-in date of 2/1. I wanted an update around day 7, as I hadn't heard from anyone & I wanted to make sure I was off work on the arrival day. They advised they would be arriving on 2/14. I understand they go by M-F business days, but I was hopeful they'd arrive sooner since my boxes were just sitting at the facility for 3 weeks. My items arrived in a trailer and when they opened the rear door, I noticed my boxes appeared thrown around a bit, a few were smashed & some clear plastic boxes were upside down (not smart considering you can see what's inside & the damage that can be caused). After unpacking, a handful of containers had been cracked, some dishes were shattered (boxes were marked fragile), & my bike handle was cracked and no longer worked. The final payment that was due a drop off, one of the movers tried to tack on an additional charge for a set of stairs. I advised him that I prepaid for that, so he checked & removed it. POST COMPLETION: I reached out to the team via email regarding the items damaged during transit. The dollar amount may not have been much, but out of principle I wanted to let them know, especially since the condition of the boxes were not great at drop off. I must say they were quick to respond and find a resolution. I appreciated their sincerity & timely resolution. Despite the small hiccups, I would still recommend. read more

From start to finish, extremely satisfied with the service provided by Best Qualtiy Movers. All furnishings handled with the utmost care. Danielle managed all the particulars with excellent communication and follow up. Leo and Alex turned moving out of a house into an art. All representatives professional, personable and accommodating. The team solidified for me, I chose the best company to work with. Considered the cost a great value based upon the service I receive. Will highly recommend Best Quality Movers to anyone confronting a move. Thank you for your service! read more

I am happy with the service. I wanted to move 2bd apartment stuff to 1bd a mile away. The price is not the lowest in the market, but I paid overall around $600 for 3 guys + truck. I packed everything myself. What I like about them: - they came with a really big truck - they work supper fast. It's a fastest moving team I ever had. - they strong and tall guys, probably Eastern European - they packed my mattress, covered furniture with covers, they had all materials what they need - In comparison I had some cheap moving team. They were super slow. I had to move part of my stuff myself, because we would not fit in time. I paid them around 600 but they spend almost all day. - the worst experience I had was with guys from 11th street that are looking for gigs in front of Bourget Bros hardware store. I invited 3 of them for $25 an hour, on arrival they requested to pay $30, I agreed, but they were extremely slow, always in mañana mood. They broke my stuff and tried to hide it. Never again. So, if you want to move fast and don't care a lot about lowest price this team will help you. read more

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DO NOT HIRE THESE CON ARTISTS!!! If I could give negative stars I would. First, they lied to me about how they charge for moving. They said it was based on square footage of the moving container. It wasn't! When the rude moving guys showed up to my apartment to move me, it was clear that everything had an itemized price, doubling my costs. The moving men were so rude so I didn't tip them. I feel they sought revenge on me by making sure my nicest clothes (half my wardrobe), all of my shoes, and my favorite chair somehow got "lost" along the way. They basically stole thousands of dollars worth of my items. I filed a claim with the moving company and they offered me $80. I tried to file a police report and claims with my insurance company but it's been tough. Don't believe their response to this review. Half my things went missing. read more

I was doing this move completely on my own with my son and I needed everything to go right. Best Quality Movers did not disappoint. They responded to all my questions before the move incredibly fast -- I never felt left in the dark. On moving day the team was quick, organized, and so respectful of our stuff. My son still talks about the 'strong movers' Worth every penny read more

Amazing experience! They helped us unpack and assemble furniture for new business and did everything so quickly and professionally. They made a stressful move so much easier for us. Highly recommend! read more

I would give this company a 4.7 rating. Everything transpired per schedule and to our expectations. The only concern we have is that we noticed a day after delivery and setup that the hutch mirror was not installed correctly. the movers noted there were only 2 screws holding the unit onto the hutch. This is true, however there are also 4 lips on the bottom of the mirror that rest on top of the hutch to stabilize it better. These are currently sitting behind the hutch. we are not sure how the movers missed this small but crucial element. We will bring this to the attention of Best Quality Movers. Editing our review: Theleft top corner piece had "fallen off" during transit. The crew had to borrow our glue to glue it back on. They then wrapped the entire piece with painters tape. We removed the tape today and noticed a big chunk of wood missing. The current corner piece is also not aligned with the same piece on the right corner. Not happy that our near perfect 1880s hutch now has obvious flaws. read more

Best Quality Movers - Left corner piece missing - Movers Near Me - Northridge, California

From the start Danielle answered all of my questions and walked me through my entire move. She was always available. I am moving East from California and am waiting to hear about a delivery date. It can take up to 3 weeks. This is week 2. There was an issue at the end of my move out but it was rectified immediately. I am hoping when I receive my furniture it goes as smoothly as when it left me. read more

I recently used this company to help me move and they made it a painless experience as I hate moving , that really meant a lot read more

Movers milked the clock and went over time for a simple, clean, and well organized 1500 sqft townhome. I just needed furniture moved no other packing needed. When I called to get help, I was told "we never had complaints". I do not recommend and will not use again. read more

I have used this company for three moves. Their prices are reasonable (don't overthink it--moving is HARD WORK and you never realize how much you have until you're moving it). The movers are sweet and respectful and boy do they hustle! Such hard workers! Don't use anyone else. Just book your move with these guys because your stuff will get to where it's going quickly and without any drama. read more

crew of movers were quick and efficient. They were cautious with fragile items and securely wrapped them.

best experience with movers from start to finish! Very organized and took great care of my belongings. I would highly recommend Best Quality Movers. Danielle eased my concerns and was very patient with my 1,000 +1 questions. read more

Very good experience. Would recommend Best Quality Movers to anyone. Danielle who helped me through the process was a great help. read more

The star of the show is Danielle, the moving coordinator. She was extremely helpful and professional during the planning and moving phases. She was always available to answer questions and didn't pester me like other companies. They included a partial pack which I appreciated very much. Some things you just shouldn't do yourself! The movers showed up as planned with 5 guys and were very efficient in packing up very quickly. My belongings were delivered to my home in California on time as promised! I would highly recommend this company! read more

We had a great experience with Best Quality Movers. Customer service from the point of initial contact all the way to delivery was excellent. Danielle was very helpful in arranging our estimate and working with us on the pick up dates. Anthony, who was our moving foreman and was with us from pickup to delivery was hardworking, kind and very professional. Him and his crew (especially Paul) worked very hard to figure out how to fit all of our belongings as we were a bit over our estimate. Would absolutely use and recommend again. 5 star experience!! read more

Best Quality Movers - Movers Near Me - Northridge, California

They pick uo my stuff on 12/30 and it was delivered 1/28, a whole monyh!!! Spme of my stuff was lost and when I call to complaint they sent, until then, the inventory....when I had opened and thoww away most boxes. The delivery guy was sooo rude!!! I will nev e hire them again!! They are super expensive!!! read more

First, the contract said I could reschedule move 24 hours out, but "Jake" who contacted me refused to push it out one day, saying they already had the truck booked. They showed up in a rental truck that was not marked with the company's name. The movers did not seem to understand what items I was moving or what was required of them. They kept asking to look at the inventory and estimate. One would think they would have access to that information already. The person who coordinated the move was not clear about the terms, and the movers were unwilling to pack my kitchen items as was requested before the move. When I contacted the moving coordinator, I was told that a "partial pack" was just putting blankets on my furniture and putting it in the truck. So basically what you would expect from any mover. And you pay extra for this! Apparently I would have to pay for a "full" pack to have them pack two boxes in my kitchen, but that didn't matter because they wouldn't do it anyway. When I told the crew I was uncomfortable with the situation, they went outside to talk. They looked directly at my camera, then looked at each other, then stepped out of camera range for some reason. When they spoke in front of me, they chose not to speak English so I could not understand what they were saying about it. I ended up sending them away as their behavior made me extremely uncomfortable I was afraid it would be one of those scams where they try to extract money from you before giving your property back. I was really disappointed, I'm moving for work in my office has been waiting for me to get there for weeks, and now it will be delayed even further. The moving coordinator was extremely friendly before the move, but that disappeared when I explained my discomfort with the movers themselves. All in all, this is costing me time and money I do not have. read more

I used Best Quality Movers to move a huge family dining room table. They went above and beyond to take the steps needed to get this huge table into a tight space. I highly recommend them. read more

Best Quality Movers - Movers Near Me - Northridge, California

I used Best Quality Movers, and overall, it was a very positive experience. Sales was very thorough in explaining what to expect and how to control costs, including with scheduling. We paid extra for a direct move, and Nick and his crew were great on both pickup and drop off. read more

Couldn't be happier with Best Quality Movers! They are an amazing team that I have used multiple times - both for personal moves to a new home and more recently packing up a work office and taking items for storage. I highly recommend this company! They have amazing customer service and work hard to get the job done! :) read more

Hey guys! Long time no see! I'm happy I found your company years ago, and my last move with you was about 5-6 years ago. I'm glad to be back! Everything was great and smooth as usual. I was especially happy to see Alex as the foreman--he helped me with my first move as well. This time, I was moving out of a 2-bedroom place in Calabasas and am now excited to start my life in OC, Irvine. Everything went smoothly, and I want to thank you for the great service as always. Highly recommend! read more

Absolutely loved working with this moving company! Fast and took great care of my stuff. Made my move so easy!

Bait and switch on prices. Costs more than double the quote. Brought too small of a truck and had to make 2 trips to complete the move. Good thing I didn't move more than a mile away as paying by the hour is very expensive. Imagine if it were 50 miles or more in California traffic. Good guys bad organization. read more

The actual movers did well. They hit a few corners in our new location that will require paint touch-ups, but overall, they were quick and the furniture itself stayed intact. The billing portion I wasn't thrilled with. When their manager called once they completed the job, he told me the job was completed in 4 hours, but it was actually completed in 3. Initially when booking, I was told there was a 3 hour minimum and the job was estimated to take 4 hours, but I wouldn't get charged for any time over the 3 hour minimum if it wasn't utilized. I tried calling to clarify, but haven't received a call back yet as the rep on the phone couldn't verify the time stamp of when the job started. read more

I had to move from my home of 7 years. Best Quality team was fantastic. They were so professional, organized, and respectful of my property. They moved super fast and were very efficient with taking apart furniture, carefully taking everything down multiple flights of stairs. The crew did an amazing job, and I would highly recommend them for any move. read more

These four guys got to Porter Ranch in the Valley at 8 am, packed the truck, wrapped everything that needed protection, carried it all down three flights of stairs, drove to Palm Springs, and put everything into a two-level house with yet more stairs. Throughout a long day, they were smiling, joking, and demonstrating a high efficiency, good spirits, and enthusiasm. Irena in the office made every detail pleasurable and was a great person to manage the project. She knew exactly what to do and made herself available throughout the project. Best Quality Movers lived up to their name; They were first-class. By 11 pm that evening, they were back on the road for a 2.5 ride back to LA. That is a day I could not have completed with an upbeat ending. They are incredible. Amazing! read more

These movers were great, nice, fast, and very hardworking. They were very careful with all of our things and wrapped everything very well. This was my second time using their service and when I move again I will hire them again. Fantastic service and professionalism. The best movers I've ever hired. read more

great service, punctual, pleasant crew to work with. Guys shows up on time, were Easy to work with, completed the job very quickly despite a 1 hr drive. read more

These guy's were AMAZING!!!! I was dreading the move and unfortunately decided last minute on a moving company,but luckily Alex said they had availability for a Saturday morning from 8-9 and the crew was there at 8am. I got a text 15 minutes prior to their arrival and they informed us of any additional charges before so we wouldn't be surprised. They were fast and efficient which helped out tremendously! Will definitely recommend them to anyone we know moving, and if we ever need another move we know to call them. 4 guys tackled it in 4 hours. Wrapped/packed, loaded, and unloaded. read more

Great experience with my move Nevada to Texas! I appreciate the patience that was shown to me with changes that were needed to made prior to move day. I was kept in the loop every step of the way with clear communication about next steps and statuses. I have to admit I was overwhelmed and apprehensive at first because during my research I was contacted by a large number of brokers and moving companies and the reviews were scary. But thankfully I chose the right company that took very good care of me. Thanks again for doing such a great job!!! read more

This company is so professional and prompt. They contacted me right away and every step of the way was smooth and easy! They showed up right on time and were friendly and hard working, they are really responsible and made our move easygoing. Highly recommend!! It's very refreshing to see a responsible company being managed properly from the top to the bottom. Thanks so much guys, you were awesome!!! read more

I just move everything from my room and Vitalii helped me same day I requested the service. I do worry for him tho working with sandals, Vitalii next time I see u , you better were some real shoes lol read more

This was a such a great experience! They were able to get us scheduled for our requested day/time with only a week's notice. The team showed up on time, were pleasant, and hustled to get everything moved quickly and efficiently. Got a great deal. This was a stress-free move! read more

Wanted to express my sincere appreciation for Best Quality Movers for their excellent service during the enthusiastic move .thanks guy manny read more

I'm so disappointed. Never in my life could I have imagined it would cost me $2000 and take 10 HOURS to move a one bedroom apartment. This is not including tip & note I was charged over $400 for packing supplies alone. Two of the guys that moved me were so sweet and I hesitated to write this review because I don't want them to get in trouble but overall this company does not deserve your business. It started when they were 45 minutes late for the 8-9am window they told me they would arrive in with no call, no explanation, no apology. I had to call to ask if anyone was coming and had a short phone call with the owner of the company who didn't even bother to acknowledge the mistake on their end. The whole move felt very disorganized, haphazard, and amateur. Again, two of the guys were so sweet but I found myself wondering if they had ever done this before. They were incredibly slow, inefficient, and illogical in some of their choices... For example, everything in the kitchen was wrapped to the extent of overkill - plastic glasses and bottles of WATER wrapped in LAYERS of bubble wrap and packing tape. No wonder it took so long to pack up the kitchen and hence the $400 in supplies! Then other items, some really expensive, like my art, weren't wrapped up AT ALL, but rather thrown all together in a large box completely unprotected, damaging the frames and ripping the backing of my pieces. My dining room table was also chipped in the move as well as the underside of my couch completely ripped open, destroyed. Just can't take a picture of it because I can't move it on my own... They also packed a 12-pack of dr. pepper in the same box as my cookbooks (why?!!). A can exploded and ruined all of the books. After serious sticker shock (again - over $1900) and a much longer day than I had been told to expect they had the guts to call me to tell me they had UNDERCHARGED me $45 and that I owed them money. I responded explaining everything that went wrong -- the lateness, disorganization, overcharging for supplies, extreme underestimation of how long it would take to complete the move -- the man who manages the business told me that in order for them to reimburse me for any of the damage to my things I would need to first pay the $45 they had undercharged. At that point it wasn't even worth it to engage but I feel like I have to warn people about what a negative experience this was. Stay far far away. read more

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