Wanted to express my sincere appreciation for Best Quality Movers for their excellent service during the enthusiastic move .thanks guy manny read more

I'm so disappointed. Never in my life could I have imagined it would cost me $2000 and take 10 HOURS to move a one bedroom apartment. This is not including tip & note I was charged over $400 for packing supplies alone. Two of the guys that moved me were so sweet and I hesitated to write this review because I don't want them to get in trouble but overall this company does not deserve your business. It started when they were 45 minutes late for the 8-9am window they told me they would arrive in with no call, no explanation, no apology. I had to call to ask if anyone was coming and had a short phone call with the owner of the company who didn't even bother to acknowledge the mistake on their end. The whole move felt very disorganized, haphazard, and amateur. Again, two of the guys were so sweet but I found myself wondering if they had ever done this before. They were incredibly slow, inefficient, and illogical in some of their choices... For example, everything in the kitchen was wrapped to the extent of overkill - plastic glasses and bottles of WATER wrapped in LAYERS of bubble wrap and packing tape. No wonder it took so long to pack up the kitchen and hence the $400 in supplies! Then other items, some really expensive, like my art, weren't wrapped up AT ALL, but rather thrown all together in a large box completely unprotected, damaging the frames and ripping the backing of my pieces. My dining room table was also chipped in the move as well as the underside of my couch completely ripped open, destroyed. Just can't take a picture of it because I can't move it on my own... They also packed a 12-pack of dr. pepper in the same box as my cookbooks (why?!!). A can exploded and ruined all of the books. After serious sticker shock (again - over $1900) and a much longer day than I had been told to expect they had the guts to call me to tell me they had UNDERCHARGED me $45 and that I owed them money. I responded explaining everything that went wrong -- the lateness, disorganization, overcharging for supplies, extreme underestimation of how long it would take to complete the move -- the man who manages the business told me that in order for them to reimburse me for any of the damage to my things I would need to first pay the $45 they had undercharged. At that point it wasn't even worth it to engage but I feel like I have to warn people about what a negative experience this was. Stay far far away. read more

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Inquired over the phone and I didn't like his tone. Was asking the last bit of questions and as consumers do, I asked "what's the name of your company again," dude retorts, "I think you called me." LOL.... phone-dude, I'm moving from coast to coast, do you really think I'm interested or concerned with memorizing the name of your business??? Having read their reviews on yelp and google, I inquired elsewhere.....and it's for the better! all the best phone-dude--good luck read more

Honestly could not be happier with best quality movers. I had a last minute move and they were able to get my move done! The were quick and professional. I was a little nervous at first that I might be sacrificing quality since they were the lowest estimate but they really lived up to their name! I will always recommend Best Quality Movers to anyone looking for movers. Thanks again guys for the great job read more

Best Quality Movers - Unloading into my the storage unit - Movers Near Me - Northridge, California

Nice and friendly movers. They really took good care of the furnitures and appliances. They move fast and were still careful. Honest people too. They found few dollars and returned them to me. They were recommended by my friend who hired them twice already. And I will recommend them as well. read more

Oh my goodness the worst experience trying to even schedule a move! Phone service was extremely unprofessional and rude! Very aggressive man on the phone. read more

These guys are first rate movers! Jake and Nick made everything easy from start to finish, kept me up-to-date at all times. The whole process of offering the price quote that I liked, packing/unpacking and delivery was efficient and professional. Thank you Best Quality Movers for taking such a good care of my furniture and all my stuff! Highly recommend! read more

The movers were fast and efficient. They even quickly removed the legs of a chair and put them back on when it would not fit through a door. They just pulled out their tools and completed the task before I could even look for my toolbox. read more

I have worked with BQM multiple times, they helped me with moving to a new apartment and helped me with my business office relocation.The crew was on time, ready to work and had the help to get the job done. They made our move easy and stress free. I would highly recommend them! read more

The guys are very professional and friendly. The service was good and prompt and the prices were fair.

BQM were exceptional for our move from LA to Seattle. We moved a 2 bedroom apartment. Pick up was on a Monday and load was delivered on Friday. Estimate: they sent someone out to do a visual inspection and rough inventory. This informed their estimate and made it so there were no surprise charges. The estimate was fair and they were helpful facilitating multiple quotes and offering competitive responses to competitor quotes. Pick up: 6-7 guys wrapped everything in moving blankets that wasn't already boxed. It took them about 3 hours to pack up everything. Drop off: 3 guys did drop off and re-assembled any furniture that had been disassembled. They moved everything to the appropriate rooms in our house. They didn't damage any of our items or any of the walls, door frames, etc in our house. read more

WARNING TOTAL SCAM they will show up and charge you at least an additional $1000 or refuse to load truck. That is their business model, one of the workers explained they have to do that at every home to cover the cost of the movers. The way it works is the sales guy Brandon or Jim will give you a low quote, then come moving day they will claim you have more stuff than they thought and hike up the price. AWFUL EXPERIENCE. They will also try to charge you for wardrobe boxes for every single item even absurd things like a snowboard that is already in a special snowboard travel bag. They wanted us to pay $30 to put that in a GIANT box and then charge us for the extra square footage. I get if we had tons of loose items but we have moved alot everything was boxed packaged and ready to go. Atlas and United NEVER treated us this way. Background: Last month we moved from Southern California to Northern California, had a binding estimate. This was our 5th big move in 8years we have always in the past had good experiences. We were shocked when they arrived and claimed we had an extra 1000sqft of stuff. We had just moved 9 months ago so there was no way we went from 1400sq ft to 2400sq ft. Absurd. It got ugly they wouldn't give back deposit, they wouldn't even start loading truck, they wanted an extra $2000 in cash. OYE. They claimed their truck was 2400sq ft, which, as a 26ft truck, it clearly wasnt. We finally came to an agreement by measuring their truck, seeing it was only 1800 sqft and had to pay an extra $1000 for our move. The one good thing is that they did wrap and package everything very well. They actual mover men were good people who worked hard. Brandon is a scam artist and his office - Nico etc- the worst. read more

Leo & Tim made our move stress-free :) Took great care of our stuff and listened to our needs & direction. Very efficient!

Manny and his men did fabulous job for helping us with moving, they are fast, careful and clean on things, and help us facilitate the process and to save time. This is really the best moving experience I've ever had, much better and smooth than another two companies in the past two years, made us save time and of course a lot of money! I would strongly recommend to my friends. read more

The movers that helped out moving to our new place were very nice, fast, effective, and caring about our items. Job was done quick at a great price and with zero mishaps. Would definitely recommend them. read more

My mom and I have always used Best Quality Movers for every move and they never disappoint! Very fast and efficient! They have all the proper tools and make sure they protect your doorway and flooring! I will be using them again in the future and I highly recommend! read more

The movers at Best Quality Movers are amazingly fantastic. From the booking until my move date, June 29th, each and every person was highly professional, skilled, very kind and friendly. They on the spot had everything organized, efficient, and done with great care for my previous apartment to my new residence. When the moving elevator was moving slowly, the moving staff were patient and cool headed. As a retired client, I have moved several times over the years with great movers, but nothing as fantastic as this company. I will be recommending Best Quality Movers to family members, friends and colleagues with 10 Star rating not five stars. It's just a thought, but I think the company needs to change the name. Perhaps, Amazing Quality Movers or Fantastic Quality Movers! Thank you for the outstanding moving experience! read more

From first point of contact to last this company has been amazing. They helped us moved from CA to FL and then FL back to CA. Both cross country moves were so easy and we were taken care of the entire way. Danielle is unbelievably kind, easy to talk to and super supportive. She also has been extremely responsive to inventory and logistics questions and even helped us during the early hours of the morning when I know she should have been sleeping still. Jake and the ops team take over after pickup and provided us ETA's for our items. Every time I have needed something from Jake he has always come through and he is also extremely responsive. As far as the muscle and care of our personal belongings. I was so impressed with how well they wrapped and handled our items. The team was so careful with packaging and were so friendly the entire time. Their efficiency and organization was a 10 out of 10. Both times were super stress free thanks to the all parties helping us with our move. Personal thank you to Danielle, Jake, Viktor and all the rest who helped us. Hopefully I'm done moving for awhile, but without a doubt, next time I need moving assistance the only company I will choose or recommend to others is Best Quality Movers! read more

Manny and his team did great job for our moving! They are careful, polite and not wasting any time for the customer. We have used several moving companies in LA, there is no doubt that they are the best! read more

Best Quality Movers did an excellent job for us. It started with Danielle being very helpful in getting us set up - and, being very responsive. The movers showed up on time, fully and thoroughly wrapped everything. Furthermore, when the items were delivered, especially the wrapped furniture, they were all intact without any issues. The drop off was very efficient and everything was set up at the new location as we requested. We would definitely use Best Quality Movers again. read more

Thank you Best Quality Movers for a great move! The team was very thorough and easy to with. Definitely recommend!

The 2 man crew moved my stuff from a storage unit to an apartment. They made any excuse not to put any furniture together or offer/ give any extra help with set-up at all. in fact, I had to find and unpack my own tools because he didn't have a screw driver. They left everything wrapped in plastic, and the only way to remove it was to be cut off. It was a lot of unnecessary work that they also left me with. They kept my step ladder, so that was a hassle. I had to stand on a chair. I emailed asking for my ladder. The company rep sent an incoherent response about his mover saying that it was behind some boxes, and I haven't heard from them since. And no great price at $917 for a local move, less than ten miles away, 1 bedroom apartment. I wouldn't recommend. This is not the first moving company that I've used, but hands down, it was the worst. read more

From the first phone call with Danielle to the delivery of my furniture from CA to TX, everything went smoothly. I will highly recommend Best Quality Movers. I got all my things in a timely manner. Thank you!! read more

I had a long distance move from Los Angeles to Seattle. Everyone from Àlex and Jake to my movers were very helpful. Leo who was there for both my pickup in LA and delivery in Seattle was extremely kind and explained everything and answered every question I had. They wrapped everything and got my items to my new place safely and on July 4th! I would definitely recommend them to everyone. It made my move less stressful and they were the cheapest of all the quotes I received. But the quality was great! read more

The best moving experience ever. Highly recommended! Very reasonable pricing, on-time and accurate! Exceeded the expectations!

Best Quality Movers were lifesavers for our local move. We realized last minute we needed some help moving larger items and called on a Friday afternoon for next day help. Jake helped rearrange schedules to get us 2 movers Saturday morning. We only caught one of their names, Leo, but both of our movers were professional, friendly, and moved everything we needed. Thanks! read more

Very professional and efficient. They made my moving experience stress free and easy. Would definitely work with them again.

I wish I had positive things to say about my experience. Best Quality Movers Lost all of our Pots and Pans just two weeks ago. Since moving in, we realized (day 1) after unpacking all boxes that we didn't have any of our pots and pans - thousands of dollars worth of items (most from our wedding registry) - we told their team, filed a claim in detail with receipts as they requested and received an email saying we signed something saying we had all of our items so they can't help. Their team packed our kitchen and these items that are lost. They left before we could open all boxes and they aren't returning our calls or helping us to find our missing items or paying for them as they should - with our insurance which have that covers this (we have up to 5k). I am hugely disappointed with how they're handling this, and hope someone reaches out - they've been ignoring us. Danielle from the team (in the booking phase) is nice, but haven't found anyone else to be. They also broke a $400 item of ours and offered me $50 for the trouble. read more

I was moving from Beverly Hills to the Palms area and was doing some research about moving companies. My friend recommended Best Quality Movers, and I can say that this is the best moving company I have ever worked with. Their price was very reasonable compared to other companies charging you extra for everything. I really appreciate these guys - they were efficient and handled everything easily, and they were very hard-working and professional. I would definitely use them again in the future. And thank you so much for being so flexible with timing. read more

Awesome service! Very professional and very friendly staff, with reasonable price. Highly recommended!

ABSOLUTE SCAM ARTISTS. Organize all of their Yelp reviews by LOWEST RATING FIRST. You will see a theme... MONEY OVER PEOPLE. Out of protection for THEIR employees, I had to cancel our move the evening before, as we received the results of a positive COVID test in our household. We would have exposed their employees. I text messaged them the night before the move. (No response.) I text them at 6:30am AND sent a message on Yelp to cancel. See threads below. They are going to keep my $60 deposit during a PANDEMIC?! You'd rather we expose your employees. Whomever works for this company....RUN. They clearly put any small amount of money over your well being. I spoke to "Nick" over the phone and he was completely rude and inflexible. I can't even believe the ugliness that this pandemic has exposed. I told Nick to keep the $60 bucks. It's clearly more important to him than people's lives. read more

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Total rip off; they chaghed me over $4000 more when they backed up my stuff on top of the $5k I paid. And lots of things are broken. Sent the pictures of it all, and they are only paying $90. For my damage and lost items. read more

Let me preface this review by stating that the actual movers/workers that loaded and delivered our belongings worked their butt off and did an acceptable job, my beef is with the supervisor that came to load the furniture and the warehouse that loaded the truck to the final destination. It was a nightmare, the mgr seem to work on commission or bonus so they are trained to look for stupid, illogical and used car salesman ways to change the estimates they provide, which by the way, they lied and mislead the inventory to low ball you so that the mgr can find ways to increase the bill. As he miserably failed to bait and switch our estimate, they destroyed numerous articles of furniture and well packed boxes were smashed so bad that numerous items were broken, since they won't load and unload your things unless you pay them in advance, you are royaly screwed with no protection other than suing them later. You want to save yourself from going insane, stressed out and feel hopeless, find another mover. I moved from LA to NC, the account was under Alex Servat so there is no error on the company as the Mgr's reply stated read more

The movers did a great job and protected our belongings well. Be sure to check about their charge for heavy items -- this was not listed clearly on my estimate, which concerned me because we had not budgeted for it, but the company graciously agreed to drop the charge since it was not spelled out clearly on the invoice. (It was mentioned without a dollar figure on their initial Yelp response, but I don't think that's a sufficiently clear indication of the possible charge, especially since other possible charges such as boxes are spelled out.) The move also took two hours longer than the maximum they had estimated, which made the price a lot higher than we had planned. The service itself was terrific, but I would encourage folks to check with them about how they estimate the moving time so that they don't end up with sticker shock. read more

Good folks going up and down the stairs, too many to count, they did a great job despite the ridiculous conditions.

Similar to what others have said, I received a low initial quote from Bob and Brandon. I was told that the price would be confirmed via virtual tour -- the virtual tour never happened They arrived and charged me $2.5k more than initially promised (vs $4.5k). I have the normal amount of stuff for a 1bed. When I complained to Brandon, he trumped up some additional $1k charge and offered to waive that if I signed a settlement agreement. The $1k charge was bogus and should have been in the initial price quote. They said 7-10 days to arrive and I would get 2-3 days notice. I was given less than 24 hours notice. The movers themselves were good but HQ is not. They promise a low price and then find all sorts of fees to charge you. I would not recommend using them Brandon in particular was incredibly rude. When I complained about the price, he said I could have had the movers unload the van and refused to pay on moving day. What?? In what world is that an option? Clearly no customer service happening here read more

Loved almost everything about our move with Best Quality Movers but one thing. Danielle explained everything to me clearly on the phone before the pick-up date. She answered my numerous questions about how to pack, what could be taken on the truck and what couldn't. The crew that came on moving day was professional, courteous, and respectful of our property. The thing I didn't understand from their website was that you don't get a say in the delivery date/time. Jake, the Operations Manager, was not willing to explain the process to me. We had a rather heated exchange and then he referred me to his supervisor, Peter. After speaking to Peter, I had a better understanding of the circumstances and we worked out a mutally agreeable delivery date and time. One other thing was that their website has conflicting information about the final payment. In one place it said the payment could be a cashier's check and then it another place (& Jake) said it had to be cash. The stress that Jake inflicted was ultimately resolved when the delivery crew accepted my cashier's check immediately and without question on delivery day. They did an equally impressive job setting everything up in a timely and efficient manner. If not for these things, I would have given them 5 stars. read more

I can't see how this company is getting a four or even five review it is horrible. Lack of communication they tell you one price and once they get to your location they're going to up the price on you. Our items are still in transit it's been since November the 30th this year and we still have not received the items yet. Communication with the driver and the company is completely off they still cannot tell us where our items are right now. read more

Whatever you do DO NOT use this company. They are nothing but LIARS and thieves. No matter what they tell you in the beginning they will ALWAYS charge you WAY more they they say. They will NOT deliver within the 21 days as they say the are bound to, and they will try and rip you off for more and more costs that are flat out lies. Nothing but lying scumbags. Use a REAL company like Atlas, or Mayflower. Brandon the "Booker" LIES about needing Extra space and Nick at the warehouse LIES about delivery days and times and makes up whatever he wants to be able to charge you more. These guys are TRASH read more

They work fast! Within 3 hours, they were able to prep my furniture, gather any lingering boxes I still had in the apt, move the furniture to my new place, unwrap the furniture and move one other big item to a different location that I asked them to. I didn't have a lot of stuff, but just looking at how they worked, they were very fast and careful with the items. I didn't move far from where I was originally (same city) so I think that helped in my case. Overall, great experience! Here's a tip: Make sure to have all of the boxes ready. They'll charge extra for packing, just fyi. read more