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    NorthStar Moving Company

    4.4 (1.2k reviews)
    Closed 7:00 am - 7:00 pm
    Updated over 3 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - NorthStar Moving Company

    In-state moving

    International moving

    Out-of-state moving

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    Packing

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    I recently used NorthStar for my relocation and was very dissatisfied overall. **Sales and Move Out** While the sales team was helpful and the crew efficiently loaded my belongings, this was the only positive part of my experience. **Operations** My items were moved from California to Texas without notification, preventing me from accessing crucial contents for an emergency legal matter. *****More Information: My furniture was stored for three months and I paid storage fees - it was moved to Austin Texas without me being notified - the way I found out was I received a invoice for the storage fee from Austin and also I requested access to my safe which had my legal documents in it - I basically found this out on my own and was not informed of the move. **Claims** My move-out was in March 2024, and claims started in June 2024 and continued through January 2025. On the move in date (June 1st) I found 14+ items damaged, including a large 1900s mahogany table with a fractured leg and all legs and the skirt broken, a Peloton with a bent wheel, a canopy bed, and a leather chair affected by climate issues. (see attached Pics) The claims department is outsourced, and I attempted to escalate my concerns with Northstar to no success. I was asked to sign a form to waive my rights to post about my experience in order to receive a courtesy amount of $500. I refused to sign it. The claims process has been confrontational, and my concerns remain unresolved. *** More Information - Here the exact wording in the release form to receive the courtesy amount - basically giving up my rights to post (social or internet) regarding the move - "I further agree not to file or continue any previously filed, and to withdraw any claims, complaints, or any action including any State, City, Federal, Government, Insurance, Subrogation, Consumer, Public, Media, Social, Internet, Arbitration, or Credit Card Agencies relative to my move." Overall, my experience with NorthStar was deplorable, stressful, and time-consuming. I hope this review has helped in your decision not to utilize their services.

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    3 months ago

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    5 months ago

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    11 months ago

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    3 years ago

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    Hi Natalie, we are so pleased that you chose us for your move!

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    11 months ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    Hi Caroline, Thanks so much for moving with us!

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    4 years ago

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    4 years ago

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    Hi Lin, thanks so much for moving with us! Enjoy your new home!

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    4 years ago

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    4 years ago

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    We truly appreciate your business, Marissa!

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    2 years ago

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    Page 1 of 29

    Ask the Community - NorthStar Moving Company

    Review Highlights - NorthStar Moving Company

    We asked for recommendations from our neighbors and North Star cam highly recommended.

    Mentioned in 78 reviews

    Read more highlights

    Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Yelp Projects: I started with a Yelp project that allowed me to enter the Project details included…read morewith my move. It then sends out a blast ( I assume) to Yelp Guaranteed businsses. Then the messages started coming in. I received 10 inquiries from various moving companies, but Prodigy came in first. You can tell that the 1st messages look automated, but Abby came in with a personal message as well and sent me the specifics to my move quickly. I had her on the phone within a couple of hours. I had diligently worked through all the companies and looked at the various price points and what it included. I was really weary on how fast things would go, but Abby said, for the size of myhome, she suggested 4 movers at $195. Since they also had great reviews and seemed very professional, I completed my reservation by the end of the day. Day of move: Not going to lie, I waited too long to pack up my office and boy, did I feel it on moving day. My office was still not fully packed, it had a lot of furniture to be moved and I was literally still working when they arrived. Arrival time was between 8-9 AM. Ivan called a little after 8 AM to let me know they would be arriving in about 45 min since it was traffic and they were coming from the valley (I was in Echo Park). So I started excusing myself from work and prepared for their arrival. Everything happened so fast. I showed them around the apartment: 2 stories and 1 level up from garage (2 sets of stairs) and then a long driveway. I had stuff in the backyard and the balcony too. I asked if they could put some furniture out on the street for pickup and they helped me out with that as well! I let Ivan know that I was still working on breaking down the office, so he said he would go there last... and they all went to work. All I could here was the plastic wrap noise going round and round. They had broken down everything! Dining table, Peloton, Recliner chair.. It was amazing to watch and they did it with such care. They were done packing up in less than 4 hrs (3 bedroom apartment). We took the drive down south and they beat me there. They were already unloading and asking where to put things. Not only are they movers, they are also interior decorators LOL. We did not move into an empty house, so they helped us move things around and place stuff where we wanted. On top of that, they rebuilt all the things they took apart. I bought them lunch from a Busy Bee in San Pedro and a neighbor even offered them avocados from her tree! At the end of the day, I couldn't find my bag and phone! The whole team helped me try to find it because we thought it got buried in the garage! I had put it aside in one of the bedrooms and forgot where I had put it, but I was so grateful that they tried to help. I was thinking it would be an 8-10 hr day and it turned out to only be 7 hrs including the drive time. They made a very incredibly stressful time in my life as easy as possible. I definitely recommend Ivan and his team at Prodigy

    Everything was booked and planned and confirmed via email clearly…read more The movers came on the wrong DATE! Then Abby, the manager of schedule talked as if I was wrong and was unapologetic then just started complaining WHY CANT WE JUST TAKE THIS DATE SINCE MOVERS THERE ALREADY. I told her cuase were busy today and she just handled the entire situation as if we were to blame and never apologized. On top of that , their work order of WHERE to move my things was the WRONG ADDRESS!!! They dont really care about details and when they make mistakes, they act like your wrong and are rude about it. I understand miscommunications happens all the time, but even after showing her the clear emails which she confirmed herself in writing, she had no apologies. I have zero confidence in this mover company and cancelled the enitre order and will be hiring real pros. I have no idea how they got so many high yelp reviews. I HIGHLY DO NOT RECOMMEND THIS COMPANY.

    4US Moving | Northridge - The Packing you need)

    4US Moving | Northridge

    (38 reviews)

    Northridge

    I am a content creator with way too many hobbies (and way too much stuff), I had a quarter-life…read morecrisis and decided to sell 90% of my belongings and put the rest into storage so I could travel the world. The problem? I made this decision a week before my lease was up! I was scrambling to figure out my plans--what to do with my dog, where I'd go next, and what to do with all my stuff. My original movers fell through, but thankfully, I found 4US Moving Company at the last minute. From the moment I called, their team was incredibly understanding and helpful. They booked me for exactly when I needed, even with short notice. Alan and Akzhol showed up right on time with a great attitude and got straight to work. They brought their own tools, helped disassemble furniture, and even used shrink wrap to protect my bed frame and couches. I appreciated how calm, patient, and respectful they were throughout the process. Their communication was excellent, and I felt like I could trust them with my belongings. By the time the last item was loaded, I was beyond impressed. They worked so hard and made a stressful situation feel manageable. I'll definitely be using 4US Moving Company again in the future and highly recommend them to anyone who needs efficient and reliable movers.

    Movers were super friendly, efficient, and were a great value! I had a lot of stuff and they…read morehandled everything with care. For things I didnt want to package they did it for me (like my tv and monitors) and helped with all my questions and requests. They even helped me pack up/move things I didn't finish! They also moved everything where I wanted it in my new place. Would highly recommend :)

    Roadway Moving

    Roadway Moving

    (84 reviews)

    Northridge

    UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!

    I have used a couple of movers before, and Roadway Moving is by far my favorite. They made my move…read morefrom LA to Vegas feel so seamless from the very first call all the way to delivery. Ruslan was very upfront when I spoke to him on the phone. He clearly explained everything and reassured me that the price in my contract was final with no surprise charges. I was honestly a little worried because a friend recently had a bad experience with another company. She moved from LA to Texas and was promised delivery in five days, but they later told her she misunderstood and didn't deliver her things until three weeks after pickup, plus added extra charges along the way. The teams that handled my move were exceptional. They loaded everything quickly, shrink wrapped my furniture, and made sure my TV was well protected. The pickup in LA took less than two hours, and they delivered everything to Vegas in four days. Unloading into my storage unit took about 15 minutes. Super fast and efficient. I also really appreciated that there were no surprise charges, and their pricing was reasonable compared to other quotes I got. Arty was also great and stayed in touch before, during, and after delivery to make sure everything went smoothly and to answer any questions. Overall, really glad I chose them and would definitely use them again.

    NorthStar Moving Company - movers - Updated May 2026

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