Doctor and Staff provide excellent service. Greatly…read moreappreciate their kindness and generosity.

The measure for eye glasses was very good. Waiting for the…read moreglasses to be made was bad. We got the glasses in 7 days. The sunglasses will not be in till March 22 is not good.

Always a pleasure and great customer service, I have been a customer for over 7 years in different…read morelocations, great selection, Truly recommend Gabriel the manager really help us.

Wildly agitated at this place, they message me to come pick up my glasses, I drive 40 minutes to…read moreget them, and they say "it was a mistake". How do you mistakenly message someone to come pick up something that's not ready? That's a Complete waste of an hour and a half worth of driving back and fourth on a Saturday with miami traffic. First and last time with this location

I was very nervous coming into Lenscrafters to get prescription eye glasses. I made an appointment…read morewith the Optometrist, Dr. Charles Rosenthal. When I arrived, they were able to see me right away. The staff were friendly, and the doctor was extremely knowledgeable and patient. Dr. Rosenthal never made me feel rushed and answered every question that I asked. After my exam, Xiomura helped me pick a pair of glasses that was suited for my face. She took photos of me in over 10 different pairs of glasses so that we could compare styles. I never would have been able to find the right glasses without her. So here is one of my favorite things about Lenscrafters. They will redo your glasses without any hassle (for the first 30 days I think). Once I had my glasses home, I realized that I needed to be able to see better clarification at a particular distance for my computer monitor. I was able to make a quick appointment and get the new lenses (progressive, transitions) in the same day. Free of charge, the doctor talked to me to help figure out the best solution. Also, one important factor is that they are also very skilled at adjusting the glasses. They also have a machine to heat the frames if needed. Xiomura was able to adjust the frames in a way that they fit perfectly. The prices for the frames are over-inflated. But they often have coupon specials on their web site. The skilled service to help get the right pair of glasses makes it worth it.

I am completely dissatisfied with my experience at this LensCrafters location…read more I ordered eyeglasses and paid approximately $540, which I consider an expensive purchase. During the process, it was not clearly explained to me whether the discount applied was a new-member discount or the discount I may be entitled to as a Medicare beneficiary. That lack of clarity was frustrating and should have been handled more professionally. After placing the order, I was never properly contacted to let me know that my eyeglasses were ready. I eventually had to call the store myself. During that phone call, I was treated in a rude and disrespectful manner and was told that they only send text messages. However, I was not properly informed of that policy, and I never received a text message. I later contacted the store and submitted a complaint. A few minutes later, another representative called me, but that interaction was also aggressive and unprofessional. When I finally picked up the glasses, I felt the service was incomplete and far below the level of care a customer should receive, especially after paying such a high amount. As an elderly customer and Medicare beneficiary, I expected to be treated with patience, respect, and clear communication. Unfortunately, that was not my experience. This was one of the worst customer service experiences I have had, and I do not plan to return to LensCrafters.ision Care / Eye Care

Ive been doing business with Style Site for years and couldnt be more satisfied. The range of…read moreproducts is expansive and the service is amazing. Beth is so professional, knowledgeable and easy to work with. She listens and determines the best cost effective solution. I moved out of the area years ago; but go back to Style Site because of Beth's attention and great service. Thanks Bruce

Professional quality work. Have trusted them with my eyeglass purchase for many yearsread more

As always, this dr is wonderful, so nice and personable. He always takes the time to talk to my son…read moreabout his plans for the future and explains things in a way that's easy for patients to understand.

Great. Wait times aren't long, staff is always friendly and upbeat, and prices are great. Will be…read moregoing back next year for my appointment

I love Warby Parker. The stores always looks so clean, roomy, inviting and well lit, it is always…read morea pleasure to come in. I stopped in here to check out the different styles of sunglasses since I own a pair now....I wanted to see if there was another style that I could add to my current collection. The employees are always courteous and very helpful. The lady asked if I needed any help, I said...I was just browsing. All styles had their names and prices clearly marked and stated, making the visit, very easy and very enjoyable.

Worst experience find a real doctor. Their doctor is 25 years old and when I came back and asked…read morefor a recheck, they have no one else to recheck me but the same person who did not check me properly to begin with the glasses are a poor quality big mistake to have invested in my health at this place

Dr.Rosin was my optometrist for many years until the day I met the new manager woman with the scar…read moreon her neck who never gives out her name. Dr.Rosin your front desk staff is atrocious I am still without glasses and searching for a new Dr. Absolutely terrible experience I had with this front desk bunch of mean rude lowlife women who take out their misery on innocent patients.

Avoid. The doctor is excellent but among the staff, the right hand doesn't know what the left hand…read moreis doing. The lab broke my new frames and I was asked to come by to pick them up and bring a replacement. When we got there they didn't know where the frame was. They did not offer to reimburse me or give credit for the broken frame and refused to mail it back to me unless I pay for the shipping, even though it was their mistake. After a decade as a client, the recent experience with uncooperative staff and unfriendly policies has driven me away.

We had a very good experience here today at Sunglass Hut located inside Macy's at Aventura Mall!…read more Our saleslady was very helpful and patient by unlocking a few pairs of sunglasses for us to try on. Her picture is posted as part of my review but her name is not on the receipt so I dont know her name. We really appreciated her help. This store has a large selection of many designer sunglasses and that's why we always return here to purchase upgrades or replace lost or stolen sunglasses. They have the best and most current styles. They also have good sales and reward money points. We wound up purchasing a pair of Dolce & Gabbana sunglasses. They are just what we were looking for. Today was a good shopping day!

If this is the location inside Macy's, I'd recommend skipping it…read more I told the sales associate upfront that my budget was $250. As soon as I said that, her attitude shifted. Without a word, she walked away mid-conversation to help another group. Completely dismissive. Even if I end up increasing my budget later, I won't be coming back. The service was that off-putting. Also worth noting: most of the designer brands they sell are literally inside the mall and sell their sunglasses directly. You're better off going straight to them and avoiding the extra markup from a kiosk like this.

This place is amazing. The customer service was impeccable. Jorge the manager fixed my glasses fast…read moreand efficiently so I will always frequent here.

Two years ago I bought a pair of Oxydo sunglasses. Todas I went to the store because I lost one…read morenose pads and they told me that was a model of which they made very few units and they no longer have, but they treated us very well, told us don't worry about it, they change both nose pads and when we when to paid they didn't charge us!!! Excellent customer service!

The doctor is very professional, attentive, and clearly knowledgeable. I've always felt well cared…read morefor during my eye exams. However, the turnaround time for eyeglasses was quite long (almost a month), and I had to call to find out when they were ready. Improving communication and logistics would greatly enhance the overall experience.

DR Grossman is a great OD. The lenses they cut are generally very good and they have worked with…read moreall different insurance providers I have had over the years.