I began seeing Dr. Barry Kay here back in 2017 when they were still Hollywood Eyes. He was the…read morefirst optometrist I had ever seen, so I was a bit nervous at first, but any apprehension I had went out the window as soon as I began interacting with his office. Everyone was very welcoming and reassuring and walked me through each step, including helping me select a nice pair of frames. Dr. Kay helps you feel at ease and is happy to answer any and all questions one might have at any point of the exams. He explains what each assessment does and how it helps him determine the best course of action to improve one's vision. He seems to really like to get to know his patients and is always handy with a quip to keep it light and help patients feel comfortable. I would have no hesitation whatsoever recommending his office to anyone looking for a knowledgeable, friendly, and professional optometrist!

I am writing to file a formal complaint regarding my recent visit to your office and to request a…read morerefund for services that were not disclosed to me in advance. Three weeks ago, I had a full eye examination with Dr. Wise, an ophthalmologist (MD) in Florida. Since I have worn glasses since high school, all I needed at this visit was a new prescription after losing my glasses. Last year, I also had a full exam at LensCrafters in Aventura, where the front desk clearly explained all costs and insurance coverage before my appointment. That visit was handled transparently and professionally. At MyEyeDr, however, the front desk did not explain what my insurance would or would not cover. During my appointment, a technician took retinal images without informing me that this would result in a $44 charge. I should have been told in advance and given the choice to decline. In addition, I was charged $140 for a contact lens fitting that was never discussed with me beforehand. The optometrist attempted multifocal lenses, which did not work for me. I was the one who had to suggest the lens setup I normally use (one lens for distance), and only then did he agree it would work. This left me feeling the fitting was unnecessary and not worth the fee. At checkout, I was presented with a bill of $640 that included these undisclosed charges. I was not prepared for such an amount and chose not to proceed with the purchase. The interaction with the sales associate afterward was uncomfortable and unprofessional. Because I was not informed of these additional services or fees beforehand, I am requesting a refund of the $44 retinal image fee and the $140 contact lens fitting fee. I believe this is a fair resolution given the lack of transparency and communication at my appointment. Thank you for your prompt attention to this matter. I look forward to your response and resolution.

I've been going here for years, and that's because Dr. Wafa is the best! I recently got two pairs…read moreof glasses and they were ready way faster than I thought they would be. I am always in and out, and the staff out front is the best! Do yourself a favor and see Dr. Wafa!!!

I've been using Dr. Wafa and the team at EyeQ Optical for about two years now, and I couldn't be…read morehappier with the care and service I've received. I've ordered more than one pair of prescription glasses through them, and I've never had an issue. Because of my line of work, I'm out in the field and need to have clear vision to safely and effectively see what I'm doing. I've always had difficulty seeing things clearly at a distance, but with Dr. Wafa's help, my vision has improved tremendously. I can honestly say I'm seeing better than ever. Dr. Wafa and her staff are extremely professional, knowledgeable, friendly, and truly care about their patients. I highly recommend EyeQ Optical to anyone looking for excellent eye care and quality service. I wouldn't go anywhere else!

Worst experience I've ever had completely unhelpful after they messed up. Doesn't care about there…read morecustomers or if they take 1100 dollars and for your prescription and then tell me I'm cheap and my previous prescription was crap that's why there's didn't work. Makes sense? Yea didn't thinks So. Never order glasses online due to my large prescription but they have no problem berating their customer. Dr Hernández is a joke.

I used my phone to "find an eyeglass repair store near me," and it led me to Zoom Optical. I was…read moreable to call to see if they were open, & they were. The store was easy to find, and it was beautiful inside, with displays that were easy on the eyes, no lights that made you squint and gave you a headache later. The wall behind the counter was the most unusual shade of green, that made me feel as if I was in a spa. It was a calm place, one that I wouldn't mind hanging out in, if I had to wait my turn. So, all I needed today was a part for my mother's eyeglasses, but I was treated professionally and and as if I had purchased 10 pairs of glasses. As I waited, I noticed the selection of frames available ranged from retro to modern and everything in between. When I am ready for my next prescription change, I know where my search will begin...Zoom Optical. Also in Fort Lauderdale.

Barnick Optometry has amazing service. They fact just moved to any location…read more --- new address is 4340 Sheridan ST Hollywood Fl 33021 Suite 102 The doctor is amazing. The staff is fabulous and the service is super super super super kind! Dr. Barnick is amazing. He'll make sure you get the right prescriptions. Sincerely Pat D

Love the new office. Everyone is very friendly and welcoming. Dr. Beranek is very helpful with my…read morequestions regarding my vision. Great office.

Amazing service from a great team of professionals. Everybody has been working diligently on…read moregetting me some tinted eyewear the past few years. The prescriptions always come out great. Tints can be tricky, but they really help with my vision and Exotic Eyewear handles the challenges perfectly. Their selection is very broad and unique. I always see new exciting frames. Their prices are very reasonable. Highly recommended and great value.

Terrible customer service and glasses are overpriced. I've been waiting over a month for my trial…read morecontact lenses. I've never left an exam without trials--let alone had to wait this long. I've called multiple times and keep being told there was a shipping issue due to weather and that they should arrive "in a few days." When I called back a week later, I got the same answer and never received any follow-up. I understand things happen -- they're just contacts, it's not the end of the world -- but the lack of communication and customer service is disappointing. I ordered online through Target Optical and received them in a week. I won't be returning here.

We have been going to Dr Heiden for over 20 years. Now I am seeing Dr Strauss .( as Dr H has cut…read morehis hours a bit) Both are caring and thorough. I keep going, even though my Aetna Medicare doesn't cover, as I trust them so much! My entire family goes to them for everything!! Including grandchildren.

Dr. Strauss has been my husband's optometrist since 2015. This year she became mine. Yesterday, we…read morewere on our way to the beach and out of nowhere I had an eye issue and began to panic. Since we were in the area, my husband beelined me to Dr. Strauss' office. Upon arrival, Tasha welcomed us and listened compassionately to my crisis. She immediately spoke with Dr. Strauss whom immediately made time to see me. I was taken care of with the utmost kindness. As usual, and fortunately for me, Dr. Strauss is a non-alarmist yet extremely thorough. She asked me pertinent questions about my condition and took her time throughout the entire examination. She ensured that this panicked patient felt safe and calm. And I was. Thank God, all was well. The next day, today, Dr. Strauss personally called to check on how I was feeling, how my eye was doing and with her recommendations. This was both refreshing and greatly appreciated. I am ever grateful to Dr. Strauss for everything-- especially for her professionalism, empathy and follow-up call. Thank you Heiden & Heiden for being there for me on the two occasions I needed urgent attention. Caring for our amazing eyes!

I highly recommend this office for anyone seeking thorough and professional eye care. The entire…read moreteam is exceptionally kind and patient, creating an environment where you never feel rushed. During my visit, every staff member took the time to explain each step of the process, which made for a very personalized experience. They utilize impressive, high-tech imaging and digital measurement tools. This technology ensures a more precise prescription and a better fit for your frames than traditional manual methods. Unlike high-volume clinics, the doctors here genuinely listen to your concerns and take the time to answer questions about eye health and lens options. The office is professional yet welcoming, making the administrative side of the appointment--like insurance and scheduling--completely seamless. If you are looking for specific lens coatings or high-quality frames, their selection is well-curated and the staff is excellent at helping you find a style that fits your face shape. If you are in the area and looking for a reliable, modern optometrist, this is the practice to choose.

I just started going to this office and it has been great . The lady optometrist was so patient and…read moreexplained everything . She listen to my inquiries and the reasons why I was there . Great experience overall .

When my child's eyeglasses broke, we searched for a same-day optical and found this one. We came…read moreover right away and Bill took care of us. He trashed-talked some of the optical stores in the area as well as some of the renowned ones. I found this unprofessional, but he was above board with everything else. We purchased a pair of frames, and the experience was good, so I returned for my exam a couple of weeks later with Dr. Horowitz because he wasn't in that day. The exam went well and I recommend him--if you can see him at another location! After the exam, an associate who will remain nameless came into the showroom. When I asked for Bill, he said that he was no longer there. Everything went downhill shortly thereafter. He was extremely dubious. Among many things, he lied to me about not having the frames that I had previously selected. When I asked him to order them from the manufacturer, he said that they had closed their business during the pandemic so they couldn't order from them any longer. I later spoke directly to the manufacturer and when I called [him] back, he was upset that I did that but that I was "in luck" because he had found my frames in another customer's bin and "stole" them from her for me! In the end...there are too many details that I will spare you from on this platform...but it was a horrible experience; and for this reason, not only will I not do business with them, but I dissuade others from taking the risk to do so.

I stopped by 20/20 Optical today to shop for new glasses after being referred by my eye doctor…read more I'm so glad I discovered this family-owned practice that has been here in the same location for 43 years! Upon entering I was greeted with a warm welcome by April at the front desk who immediately set me up with Luigi- their wonderful Licensed Optician. He was so friendly and helpful and really made my selection easy. After narrowing my choices to the perfect two pairs (one for reading and one for distance), Luigi was so kind as to offer to have them ready for me while I waited. I never expected to walk in and out the same day with my new glasses. Yay! And the best part is the price was so much better than anything I've spent in the past. I highly recommend this gem of an optical store when you are searching for your next pair. They also have two other locations and the staff is trilingual. If you visit their Plantation store, ask for Luigi!