This is for two visits when the optician helped me and another time when another fellow helped…read more I've come here more than just those two times since a couple years ago back when my friend raved about him and his wife going here for years. But for the purposes of this review and the stars I'm giving, these two guys rocked customer service for me because my vision is horrible, I am very self conscious about wearing glasses in the first place and getting the correct prescription EXTREMELY **CRITICAL** TO ME living my life. I had vision-affecting and fitting issues with frames I purchased here and these two gentlemen made it right with excellent CS. Each time, they patiently listened carefully to the issue and had solutions that made sense and then jumped into action The visit w the optician was so good, he IMMEDIATELY carved my current lenses into a much better frame than the previous defective frames, THEN he took over helped me work through purchasing another pair. They treated me like the valued customer that I really want to be. And I am. Kudos gentlemen!!

The staff is very helpful and friendly, Dr Lurie is very informative, takes his time and explains…read moreeverything, and it's funny

I wandered in Hip Optical and I had a great experience. Hip Optical had a broad variety of eyeglass…read moreframes, from conservative to modern and distinctive. Danny, one of the owners and Dayana in sales were patient and explained Hip Optical as a company that owns its frames, has its own laboratory, and can produce glasses in 48-72 hours. I was given a promotional rate that includes the frame, progressive glasses, and for an additional fee, transition lenses. I got one pair of glasses for one half of what I paid at Target Optical. The stylish glasses were ready quickly, like 48 hours. The eyeglasses look great. I have not had any problems. I went back and my wife bought eyeglasses too. I recommend Hip Optical.

Great customer service! I scheduled a "live try on" session with Dayana, sending her the names of…read more4-5 frames I was interested in. She pulled the frames and from Zoom, she tried the frames on so I could see them on her. I could see them from all angles and it was a great way to actually see the frames. She studied the shape of my face, asked me some questions about what I liked and what I was looking for and together, we picked the frame for me. They arrived today And I Love Them!!!! This is really the way to go- I've tried on glasses with other online companies that "float" the glasses on your face- this service is so much better. It's like shopping for frames with your good friend that will give you an honest answer and advice. I have gotten great customer service after the session and I can't recommend Dayana ad Hip Optical highly enough. Great company, great folks.

I passed by this store and noticed some sunglasses that I liked on displayed so I decided to go in…read morenot to intentionally buy anything but just to look around. Walking in, I was greeted by Meriam and Jonathan. They both went out of their way to make sure I was taken care of. They took turns helping me find sunglasses that fit my face shape and gave me lots of background on the brand and the materials they use. I ended up buying a pair and definitely will be bringing my partner here to get a pair of sunglasses. Overall I had a great experience and its nice to know that theres still people out there that value a customers store experience rather than just making a sale! Great job guys!

This is a hidden gem!!! I got the best service and nicest pairs of glasses from here. The turn…read morearound time was two days. Throw in the fact that prices were awesome. I purchased 2 pairs of glasses (without insurance), for less than what I paid at another store (with my insurance) for one pair. I'm sold!

Thank you ladies you are the best, finally found an optical I feel comfortable with and I can…read moretrust. Lovely place, clean and has a very nice atmosphere. Thank you again Geogina for helping me and explaining everything step by step you are the BEST !! I highly recommend this optical they have beautiful frames glasses and great prices . Super thankful I found you ladies

My friend, Kirill, and I have an amazing customer service experience! Andres helped us, resolved…read moreall issues, fixed glasses. He was very responsive, friendly and helpful. We stayed in Miami just for a week and didn't have a lot time but Andres was very professional and timely, no delays even though our glasses were send to manufacture for fixing. Highly recommend this place!

Thank you Vanessa for helping me pick out the PERFECT sunglasses!…read more Everyone here is very knowledgeable and professional. The quality of the frames and lenses are truly amazing. Thanks again!

Dr.Lee is a very honest, knowledgeable, and caring doctor .I do highly recommend to everyone. Two…read moreThumbs up

When l called on a Friday evening, Aina answered and was very helpful. She made appointments for my…read moreteenage son and me to have our eyes tested on a Saturday. In fact, she called me back, after some other patients cancelled their appointments, in order to give my son and me more convenient appointments that were back to back and earlier in the day. Thanks, Aina, for your kind consideration and client orientation. The optician, Dr. Price, was also kind and showed client orientation. He examined my son's eyes and my eyes thoroughly and explained what the photographs of our eyes showed. He also filled out the forms that the Florida DMV had given me to get filled out by an optician or an ophthalmologist. We took our new prescriptions for eyeglasses to the LensCrafters store conveniently located in the same premises at Merrick Park. Steve was very helpful and aided us in selecting eyeglass frames that would best suit our faces. Now we are waiting to get a call to collect our new eyeglasses one to two weeks from now. Thanks to all 3 of the aforementioned people who helped us get our eyes tested and assisted us in choosing the frames for our new eyeglasses as well as for ordering our new eyeglasses!

We honestly can't thank Dr. David M. Roth enough for what he has done for us…read more My name is Derek Garcia, and my brother Devin and I have both been using Ortho-K lenses with Dr. Roth. Before starting this treatment, my vision was so bad that I felt limited in a lot of things. I always had to wear glasses, and they often got in the way of the activities I love. I practice Jiu-Jitsu, ride my bike, go to the beach, and enjoy being active, but glasses made many of those things harder. Today, things are completely different. Thanks to Ortho-K lenses, both Devin and I can see clearly during the day without glasses. It may sound simple, but for us it has been life-changing. We have more freedom, more confidence, and can enjoy everyday activities without constantly worrying about our glasses. What makes this experience even better is the people. From the moment you walk into the office, everyone makes you feel welcome. The entire staff is always friendly, patient, and genuinely caring. A special thank you to Cindy, who is always so kind and helpful. She goes out of her way to answer questions and make everything easy for our family. And Dr. Roth is not only an amazing doctor, but also a wonderful person. He truly cares about his patients and takes the time to explain everything. You never feel rushed, and you can tell he wants the best outcome for every child and family he treats. As kids, we never liked wearing glasses, and being able to live our lives without them has made a huge difference. We are so grateful to Dr. Roth and his team for helping us see better and feel better about ourselves. Thank you, Dr. Roth, Cindy, and everyone in the office. You have made a bigger difference in our lives than words can express.

Although we have been seeing Dr. Roth since 2006 on a yearly check-up basis. I haven't always…read morewritten reviews because I mentally give him 5 stars after every visit that my daughter or I make. He is still an excellent optometrist and a super fun and nice person. His business is still thriving in Miami Beach after 30 years. His huge selections and brands of glasses and sunglasses are topnotch. His office is glamorous and very well organized! We love to shop there! I would also like to thank Phil de Souza, the Director of Eyecare & Retail Operations, for his meticulous and careful selection of eyewear for my daughter and me. He has great taste and a talent for choosing eyewear that suits the personality of the customer. I highly recommend Dr. Roth for your eye exams and eyeglasses. Parking is convenient next to his building and is wheelchair accessible. He is located in the heart of South Beach.

The manager was great and I got my glasses the next day I will be back next year. The prices were…read morereasonable and they had a good variety of glasses* the doctor has a great bedside manner and was very caring. I luv this place

Amazing customer service!!!!! I received 3 glasses for less than $150. They were patient and very…read morehelpful