POOR ONLINE ORDERING EXPERIENCE. I placed an order for frames on 3/25/26 and paid via PayPal, received a confirmation immediately but then didn't hear anything for a few days. So I emailed them on 3/28/26 to find out what the status was and did not receive a response. So today 3/31/26 I called and they told me the frames I ordered were actually not available and they would cancel my order. When I asked why they never notified me about any of this, the man on the phone just said "because we didn't get to it." They may have a great walk-in mall shop (I have no idea), but AVOID ONLINE ORDERS with Next Level Optical - they are amateurs. I gave them two stars (instead of one) because at least they answered the phone, were polite, and finally refunded my money. read more

3 stars I needed new glasses while visiting our son in Florida January of 2024, this place got good reviews so went there, they were very nice HOWEVER I paid $500+ for the glasses which is fine it is what it is but I live in Indiana, the lenses I paid for I cannot seem to clean no matter what product or soap and water I use so I went to my regular optometrist for new lenses (December 2024) they said they would need to send them in, I cannot go without my glasses so they said if I called next Level they could give me the shape number of my lenses that they should have them and if not their lab should and that would prevent the need to send them off, I called was informed he did not keep that information, he didn't send lenses to a lab he did it himself but did not keep any of that information on file, I had him speak to my optometrist in case I was asking the question incorrectly, she hung up astonished, said he told her he didn't keep that kind of information in my file, he saw to many patients to do that?! my advice, find somewhere else read more

5 stars because 10 isn't an option. Robins was incredibly helpful and knowledgeable. He ordered me the perfect pair of custom Vaurnet glasses with prescription lenses. The selection of designer and styles was out of this world!! Thank Next Level and thank you Robins read more

Great service and huge selection of frames! The doctor is very tentative also. I definitely will go back! read more

I like customer service in this location. I purchased beautiful eyeglasses here, and this peple helped me to install new prescription in them and make it fit my face better. read more

I am very grateful to the experts at Next Level for being both meticulous in their work and gracious in helping me. I am always anxious about a new prescription. Is it okay, or am I wrong?! It should be obvious, but to me it's not. So it really helped both that my new glasses were perfect but also that I was reassured that I could bring them back if, after wearing them, there was a problem. Of course, the glasses really are perfect, and I'm very happy! read more

Dr Gilberg and his staff are excellent, everyone is professional, friendly, warm and welcoming. Importantly, Dr Gilberg takes time with his patients, he explains all procedures and results. The store front/examining rooms are clean and he has a lot of great frames to choose from. I highly recommend Next Level Optical and have already begun referring people to him. read more

I've been seeing Dr. Gilberg for 2 years now. He has found the best contacts and right prescription for me, as I am both near and farsighted. Elliot's customer service is friendly and helpful. He helped me find the perfect frames! My new glasses were ready in a week and fit perfectly. I recommend them both to all my friends and family. read more

Eliott is the sweetest. Always helps me with my hectic schedule. The doc is excellent as well and explained to me my condition and prescription (contacts) in a way no one else had.... sounds vague, but he really gave me a eureka moment read more

Elliot is an outstanding Professional Man and he has addressed all my concerns and was able to achieve a deal with me where everyone was happy. I have done 2 Glasses with him. Both progressives and one with transition and the other was a LV frame that he made the lenses exactly like the original one. Even after a major Hiccup he was able to Fix the issue. I highly it recommend his service , He also has a Nice selections of farms and Sun Glasses. Thank you Elliot I am Happy with the end results. read more

I have been coming to Next Level Optical for the past two years. Every time I come, I am blown away by the quality of customer service and willingness to assist in any way. They also have great selection of beautiful glasses to choose from. I got a Bottega Venetia frame that absolutely love and the price I got it for unbelievable. I have recommended them to friends and family and I will continue to do so. read more

I have been a customer since their early days. They always had very unusual brands and products, different from what you find in other similar stores. Me and my family bought several prescription glasses and the work they do is outstanding, in term of the work itself, and also with the latest types of lenses. Lastly, Eliott's attention to personalized customer service is incredible. I recommend this store hands down. read more

It's your FACE and glasses are on them all day. So they'd better look amazing. What I like about this store is that Elliot has an amazing eye for frames. He has all the top brands, but they're "curated" so you're not wading through hundreds of pairs of frames . His frames are so stylish and cool and of the last six frames I bought, Elliot picked them out for me. The optometrist is excellent, with some great high tech equipment. Always friendly and professional. I have recommended several friends there. read more

Great customer service! The widest variety of European eye where I've seen in this area. If they don't carry it, they'll get!! Seriously the best service yet. Detailed explanation to my questions were properly answered. From my consult to the exam to picking my frames. He made the experience easy. I had to take the time to write this review because for me, service as good as "next level optical" gave me is unusual to come by in the miami area. Awsome job! read more

Excellent service!! All were very helpful and after consulting with many others, this was the only optical able to solve my problem. Thank you!! read more

Next Level is an outstanding Optical. Elliot is amazing with a lot of experience, the staff in particular the doctor on duty. Highly recommend NEXT LEVEL OPTICAL! read more

Beautiful large eyewear selection and very attentive personnel. Knowledgeable, helpful and patient. Glamourous-sporty-elegant-trendy-nerdy-hot-stylish... you want to change your look with every change of your mood or depending on the occasion. You actually can do it with all that choices of glasses. Highly recommended. read more

My experience was very good. Buy 2 progressive lenses. Very acceptable price, and Eliot's knowledge gave me the confidence to order the second pair of spare lenses. I will definitely buy from this business again. read more

I am extremely pleased with Next Level Optical. I needed to exchange my lenses for updated prescriptions and Elliot was super kind and helpful and guided me to pick a lens that was right for me but still in my budget. My glasses look and feel great, and we're also taken care of in a timely fashion. I would recommend anyone to check out Next Level Optical for any of their needs because you can tell the place is run by genuinely good people who care about what they do, which is hard to come by these days. Thank you and I will definitely be back if I need more services in the future! read more

Fantastic, quick and friendly service!! I needed a quick repair on my Gucci glasses. I sent them a few pics of the damage. They confirmed they could repair my glasses and had me in and out in no time! I would definitely recommended them! read more

Next Level was an ax excellent choice. Went based on Yelps, and was pleased. The proprietor, Elliot was helpful in selecting a frame. He measured my lenses for progressives, and they are spot on. The price was very competitive. The new glasses were ready in 3 days, and I was called. Elliot is knowledgable and pleasant. Definitely recommend Next Level. read more

From the moment I walked in I was attended right away. The place is very clean and organized. Don't let the size of this place fool you, They have a great selection of frames. They are more towards the higher end of brands like gucci, rayban, prada, Michael kors but they have great prices. The girl that helped me pick out my frames was so sweet and got me the the right pair. The guy that was there was so nice and knowledgeable and honest with how the lenses would look with my kind of prescription. He also gave me a great deal. I'm ashamed to say I don't remember their names but I definitely won't forget their face and their great customer service. My experience was great, i would highly recommend coming here. read more

The first thing I noticed was a great and very cool selection of frames. I've been carefully looking for my next pair of glasses and found a wonderful pair quickly. I spoke with the owner, Elliot about the different lenses options as I wear progressives and had heard about the newer digitally produced lenses. Elliot clearly has a passion for what he does and he spent time going over the processes and the options to consider. I enjoyed the process of selecting the frames and learning about the lenses and am already looking forward to a second pair! read more

I got my glasses over a year ago and this place is top notch. Elliot is very knowledgeable and they have quality frames. This is not LensCrafters or for eyes so don't go here expecting to get some 2 for 1 deal. I went to for eyes first and the frames were not great. As they say you pay for what you get and I got two great frames that will last a long time. read more

Elliot is the best - we depend on his for all our glasses, eye exam, progressives and our sunglasses!

I started off with a simple phone conversation about new glasses and next thing you know, I made my purchase. Elliot is amazing. Everything is done in house and next day arrival. I definitely recommend this gem if you're serious about glasses. read more

Excellent service!!!! Very pleased with the professionalism and quality of frames and lenses.

I have recently written a review but I have gone back there a few times since then and I am beyond happy to have found them. Their customer service is truly like no other which I find so refreshing, they are always so patient and helpful.. I have gotten some Fendi prescription glasses and contact lenses as well as two pairs of sunglasses ( Gucci and Jimmy Choo); I would like to add that Elliott changed the lenses of my sunglasses as I wanted them to be gradient. He works with you, whatever your request is. They are fantastic! read more

Damn this guy is good. Passed by for a quick look. elliot was very helpful and energetic. He has a gr8 selection and definitely a good eye to help you pick the Perfect pair for u . Im definitely coming back . read more

Next Level Optical - Optometrists Near Me - North Miami, Florida

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Amazing friendly service. I moved a little further away and still come back to see them. Good to have a reliable friendly optician.

Elliot is very deserving of your business. He is very corteuos and punctual. I believe he also speaks multiple languages. Elliot sells quality products and provides quality service. I got glasses from his shop one year , then the next year opted out for some cheaper ones at another optical. That optical did not compare with Elliot's products and service. You'll have your glasses within a week, and he will work with you to make sure you're satisfied with your glasses. I highly recommend this shop. We all know glasses are fairly expensive this shop is no exception, but what sets it apart, is quality and Elliot's impeccable level of service. read more

I wish I could stand outside the store with a bullhorn and tell the whole world what a great place this optical is! So many great quality frames and they even have their own lab in the store so your glasses can be made quickly!! No more waiting 2 weeks for my daughters glasses!!!! Most importantly, Elliot provides TOP NOTCH service! He is so patient, polite, and pleasing. He knows what he is doing and does it with his heart! Thank you Elliot! read more

Went in last week to get another pair of prescription prism glasses. Once again Elliot knocked it out of the park. Somehow he just knows what works and what you're going to like. The first set of frames he gave me were the ones that I went with. Couldn't be happier. I've been back to make considerable purchases three times now and each time was better than the last. I moved about a half hour or so away from this place, I'd drive here if it took me two hours, that's how amazing the service is here. read more

I have been looking for an Optical professional that has great choices in fashionable frames as well as being capable of doing high end detailed fine quality glasses, well this is the place. They are so kind and helpful for a service that can be trusted to be the best in town. read more

Amazing service,I would highly recommend this place. They have interesting selection of glasses even limited edition! I purchased a matsuda glasses from them 6 months ago, went there for a repair, instead of repairing it, they replaced it with a new pair! Very polite owner who knows his stuff very well (even the history behind each brand). You will not be disappointed. read more

Very impressed. I stopped in because I work nearby. No other reason. Wow was I glad I stopped in. I ended up ordering two pairs of glasses, cool glasses. The owner helped me throughout my purchase and was very knowledgable. When one of the frames broke a few months later due to a manufacturers defect, I brought in the broken frames and had a new pair the next week, at no cost to me. Great store! Great service! read more

Excellent service, Elliot is very helpful and knowledgeable. The store has the latest styles and you can take your time and shop in a very relaxed and comfortable environment. This is a very good place to buy glasses. I highly recommend Next Level Optical. read more

Elliot has provided an excellent consultation for my husband and myself. He has customized our glasses to fit both our clinical and fashion needs. Extremely welcoming, knowledgeable and professional. Highly recommended!!!!! read more