Was recommended to Bascom Palmer due to an eye injury emergency that left me looking like Quasimodo…read more Was operated immediately by Dr Gal Antman Him and also all the staff, Nurses, Dr's, Anesthisiologists did a wonderful job! The surgery healed beautifully Had several follow up visits and six months later I don't look like Quasimodo...Now looks like nothing happened! I can't recommend them enough!!! God bless Gal and all the Doctors Nurses and Staff of Bascom Palmer Eye Institute!!

I arrived at this emergency center with my daughter at 2:00 p.m. due to an eye emergency. The…read moreinitial registration process and vital signs were relatively quick. The physician then ordered a CT scan. An IV was placed, and we were walked to the imaging area. During the procedure, my daughter vomited. She was given a hospital gown and returned to the treatment area, where she remained for more than four hours wearing soiled clothing and with the smell of vomit, without being offered any appropriate option for hygiene, clean clothing, or basic care. This was deeply uncomfortable and undignified. We repeatedly requested information about the test results. We spent an extended period in an exam room without any medical provider present, with a computer left open displaying sensitive information about other patients who were waiting. This represents a serious breach of privacy and confidentiality. Eventually, we were verbally told that the CT scan showed no findings, without a clear explanation or immediate follow-up plan. In total, we have been in the facility for over 10 hours. Later, a doctor entered the room and once again asked why we were there, highlighting a troubling lack of continuity and communication in her care. This experience was dehumanizing, marked by a lack of empathy and a failure to meet the basic standards of respect, hygiene, communication, and confidentiality that every patient deserves--especially in an emergency setting. P.S. As of 12:07 a.m., we are still waiting to be discharged, alone in the doctor's exam room, and have now been waiting for more than 40 additional minutes with no communication or update.

About a year ago due to my laser surgery which I had back in 1998 I had some cornea scar tissue…read moreover my eye lens No doctor would see me but it was here at Bascom Palmer with doctor Sonia Yoo.. where I got complete relief It was two different procedures two different eyes but here I am standing a year later telling you that it was the best thing that ever happened I'm able to drive again and I'm very much in gratitude toward their skills and their latest technology Thank you I highly recommend this place as I am so grateful

Had LASIK done recently, and it surpassed my expectations. There will be waiting involved at the…read moreinitial consultation. Bypass the main reception area and go directly to the LASER vision center to the left. At initial eval, you get a bunch of tests done at different stations. (Bring some work or reading to do while you wait.) Afterwards, you meet with the optometrist to discuss findings and see if you are a candidate. I was able to schedule the procedure quickly. I went w/ Dr. Sonia Yoo, who came highly recommended by my ophthalmologist friend who trained at same institution (Mass Eye and Ear). Had to wait some more day of surgery, but it was worth it. They give you 2 valiums (can take 1 or 2). You do another quick test. Then the procedure is done, which takes ~ 15 min. I felt no pain, and Dr. Yoo explained everything. You get a nice kit w/ a blanket, stuffed animal, eye shields, sunglasses, and eye drops - everything you need. They give you instructions on what to do. Best thing is to sleep afterwards, bc once the numbing drops wear off, some people experience burning/itching. I did not feel any of this because I fell asleep at home. The next day, I could see perfectly! I had no pain whatsoever. This is the best decision I have ever made, and the results are life-changing. Dr. Yoo is incredible. I had a lot of fear about the procedure beforehand and about possible complications. I am so happy about going forward with getting LASIK. Despite the waiting, I think this is the place to go.

This office is located in the new U Health building in North Miami. The office opened about 3…read moremonths ago and is massive. Everything is beautiful: the parking garages, office spaces, lab rooms etc. Every staff member I spoke with was kind and very helpful. From helping me find where to go (as the building is ginormous), to picking out the best options for me when choosing which contacts, and lenses to go with. Overall a great experience and I recommend Optical Express and Bascom Palmer for all your eye care needs.

Service is horrible. They don't answer the phone and when you leave a message, they never call you…read moreback.. If you can get someone on the phone, they never have and answer and just transfer you from one place to another until you get tired and handup. doctors doesn't last that long there, so difficult to create a history there. NOT Recommended.

Dr. Sabates is an incredible doctor! Extremely kind, professional, and knowledgeable. He operated…read moreon my eye for a recurrent pterygium (previously done by a different doctor) and he did a phenomenal job! I am so happy with the outcome, words can't describe. I had a great recovery because of his talented technique and years of experience with this type of condition. He truly is an expert and I recommend him to anyone! His office staff is nice and courteous. Eli, the surgery coordinator, is incredible too. She goes above and beyond to help with any insurance issues. What a great asset she is! Wait times can vary, but worth it in the end.

My wife had a significant infection in her eye and this team was beyond miracle workers. Dr…read more Lazcano provided the highest quality care with a personalized approach. He saw her consecutively for three days and performed a procedure to remove the infection. Dr. Lazcano and team, we are so grateful for you all! Thank you

Recently got eye surgery, had a great experience. My mom recommended me this place. It worked…read morewonderfully for her too! Definitely recommended.

awesome is not enough to describe Dr Selem and his staff. Dr Selem called me on the Saturday after…read moremy surgery to check on me. His attitude and bedside manner was so humane and comforting. He is a true caring and knowledgeable doctor. Thank you for your kindness Dr. Irma Diaz 600 Biltmroe Way Unit 1110 Coral Gables Fl 33134 Tel; 305-788-880

Doctor Selem performed cataract eye surgery with multi-focal implants on both of my eyes, and I…read morecouldn't be happier with the result. He is a skilled surgeon who is also very professional, kind and obviously cares very much about his patients. Everyone in both his Westchester and Coral Gables offices is efficient, courteous and willing to help with/answer any questions or concerns I had. They have a very organized system and I never spent a long time waiting during appointments. I am extremely happy with my outcome and can see better than ever, without glasses or contacts!

From my first day at the consultation, to my post-op follow-ups, the staff at TLC Coral Gables has…read morebeen impeccable to say the least. I've been wearing glasses/contacts since I was 3-years-old (yes, it's been a confusing, blurry, journey), so to say I was nervous about LASIK is understating how scared I was about the whole thing. Despite my fears, the staff has been warm, friendly, reassuring, and most of all, knowledgeable through every step of the process. Not even a full 24 hours after I was operated on I already saw better than 20/20. The actual procedure can be daunting at first, but Dr. Aran guided me and literally talked to me throughout the whole 15-minute surgery (which is 100% painless). I can't tell you how crucial this was to my psyche. His reassuring words and step-by-step description of what he was doing kept me calm and focused. Dr. Stelzer, meanwhile, is a beacon of comfort and expertise, and he's THE driving force in making sure the recovery period is as smooth and delicate as possible. To put it in layman's terms: the guy knows his stuff. It's truly miraculous work Dr. Aran, Dr. Stelzer, and the staff at TLC Coral Gables take part in. You're in good hands the second you walk through the door.

Review based on initial visit…read more Receptionist was very attentive and detail oriented. However, Dr. Seltzer should take training on quality care. Not only did he make us wait (as he was leaning back on his chair) he left us waiting for about 30 minutes THEN rushed to get us out of the office. He didn't even give us an opportunity to ask questions. Overall, he was super unprofessional and impersonal. I should've given more credit to the Yelp reviews. If you have legitimate questions about quality eye care, save your time and look else where.