Stephanie the best she helped with my sunglasses and adjusted them to be tighter and they're…read moreperfect so kind too!

The measure for eye glasses was very good. Waiting for the…read moreglasses to be made was bad. We got the glasses in 7 days. The sunglasses will not be in till March 22 is not good.

Always a pleasure and great customer service, I have been a customer for over 7 years in different…read morelocations, great selection, Truly recommend Gabriel the manager really help us.

Wildly agitated at this place, they message me to come pick up my glasses, I drive 40 minutes to…read moreget them, and they say "it was a mistake". How do you mistakenly message someone to come pick up something that's not ready? That's a Complete waste of an hour and a half worth of driving back and fourth on a Saturday with miami traffic. First and last time with this location

I am completely dissatisfied with my experience at this LensCrafters location…read more I ordered eyeglasses and paid approximately $540, which I consider an expensive purchase. During the process, it was not clearly explained to me whether the discount applied was a new-member discount or the discount I may be entitled to as a Medicare beneficiary. That lack of clarity was frustrating and should have been handled more professionally. After placing the order, I was never properly contacted to let me know that my eyeglasses were ready. I eventually had to call the store myself. During that phone call, I was treated in a rude and disrespectful manner and was told that they only send text messages. However, I was not properly informed of that policy, and I never received a text message. I later contacted the store and submitted a complaint. A few minutes later, another representative called me, but that interaction was also aggressive and unprofessional. When I finally picked up the glasses, I felt the service was incomplete and far below the level of care a customer should receive, especially after paying such a high amount. As an elderly customer and Medicare beneficiary, I expected to be treated with patience, respect, and clear communication. Unfortunately, that was not my experience. This was one of the worst customer service experiences I have had, and I do not plan to return to LensCrafters.ision Care / Eye Care

A much larger selection of frames compared to the location inside Macy's. Staff are polite but it…read morecan take a long time to get someone's attention even when the store is not very busy.

Beautiful veriaty of glasses Amazing service, Sandro is the…read moreman!!!! Will definitely be back!!!

Came here looking to fix our glasses. Carlos really took care of us and made sure we were in top…read moretop shape. I definitely recommend him he will take care of you.

Clean and spacious gallery of eyeglasses. Several employees eager to help. Every pair of eyeglasses…read moreare similar in frame structure as popular mega brands but all these are distributed by Warby Parker. Most of the eyeglasses are priced at $95.00 with a few at a higher frame grade. Well staffed store and a good variety of frames.

The woman was so sweet and went over everything about the frames I was interested in buying. She…read morewas straight to the point with no bs. The clear frames were a good fit then told me the prescription would be about $300 + $95 for the frames and under $500 without insurance is a decent deal.

This was my first visit with Dr Wigdor. I was taken into an exam room 10 minutes prior to my…read morescheduled appt. I was given a thorough exam and the doctor answered all my questions. The optometrist who took care of my glasses was wonderful and extremely knowledgeable. I left the office confident that I was well taken care of.

Dr.Rosin was my optometrist for many years until the day I met the new manager woman with the scar…read moreon her neck who never gives out her name. Dr.Rosin your front desk staff is atrocious I am still without glasses and searching for a new Dr. Absolutely terrible experience I had with this front desk bunch of mean rude lowlife women who take out their misery on innocent patients.

We had a very good experience here today at Sunglass Hut located inside Macy's at Aventura Mall!…read more Our saleslady was very helpful and patient by unlocking a few pairs of sunglasses for us to try on. Her picture is posted as part of my review but her name is not on the receipt so I dont know her name. We really appreciated her help. This store has a large selection of many designer sunglasses and that's why we always return here to purchase upgrades or replace lost or stolen sunglasses. They have the best and most current styles. They also have good sales and reward money points. We wound up purchasing a pair of Dolce & Gabbana sunglasses. They are just what we were looking for. Today was a good shopping day!

If this is the location inside Macy's, I'd recommend skipping it…read more I told the sales associate upfront that my budget was $250. As soon as I said that, her attitude shifted. Without a word, she walked away mid-conversation to help another group. Completely dismissive. Even if I end up increasing my budget later, I won't be coming back. The service was that off-putting. Also worth noting: most of the designer brands they sell are literally inside the mall and sell their sunglasses directly. You're better off going straight to them and avoiding the extra markup from a kiosk like this.

This place is amazing. The customer service was impeccable. Jorge the manager fixed my glasses fast…read moreand efficiently so I will always frequent here.

Two years ago I bought a pair of Oxydo sunglasses. Todas I went to the store because I lost one…read morenose pads and they told me that was a model of which they made very few units and they no longer have, but they treated us very well, told us don't worry about it, they change both nose pads and when we when to paid they didn't charge us!!! Excellent customer service!

DR Grossman is a great OD. The lenses they cut are generally very good and they have worked with…read moreall different insurance providers I have had over the years.

The doctor is very professional, attentive, and clearly knowledgeable. I've always felt well cared…read morefor during my eye exams. However, the turnaround time for eyeglasses was quite long (almost a month), and I had to call to find out when they were ready. Improving communication and logistics would greatly enhance the overall experience.

The staff was polite and friendly. However, I waited 1 hour and 14 minutes for a simple follow-up…read morevisit. I don't think it's respectful to make patients wait that long, especially when they arrive on time. People plan their day -- I can't spend my entire day waiting for a doctor's visit. Patients' time should be valued too.

I visited Dr. Marina Yagudaev at Sunny Isles Eye Center a couple of months ago and unfortunately my…read moreexperience was not very positive. I will not comment on her professional qualifications, you can decide that for yourself, but during my treatment I was subtly told that if I was not happy with something I should find another doctor. This happened right in the middle of my treatment which felt unprofessional and disappointing. After reading other reviews about Dr. Marina Yagudaev here and on other platforms I realized I am not the only one who experienced this kind of attitude. It is upsetting that in Sunny Isles there are doctors who treat patients this way, and if you express a concern or dissatisfaction they simply add you to a blacklist. The clinic itself looks fine but the approach to patients leaves much to be desired. Be careful and think twice before choosing this doctor.