We go to this OG a lot! The food is always good but the reason we keep coming back.....it's for the amazing service! Every waiter or waitress has the greatest attitude and always on top of their game except for today.......we had a waiter that was new and things were a little slow at a slow time of the day. That's ok, we've all been new but what stands out is we had Steph (a restaurant lead) come over, acknowledged that we were regulars and made sure things were back on track! Steph is one of those people that go above and beyond, and is always so pleasant and kind! Again, she's part of the reason we go back! If you have not eaten at this OG, absolutely give it a try! Thank you Steph for turning our dining experience pleasant once again! Your kindness means so much! read more

My family/friends and I had a birthday celebration there today. The "one staff member" who made our visit outstanding was Morgan. She was exceptional in how she selected a great table for our large party, made sure we had everything we needed for a great party, made excellent recommendations, Anticipated our needs, was so pleasant and kind to everyone and went above and beyond to provide the best customer service I have experienced in over 10 years and I frequent restaurants a lot. Morgan is extraordinary and the Olive Garden is so fortunate to have her on their team. ThANK YOU Morgan! You are the best! We appreciate you in all ways. read more

Olive Garden - Our birthday crew on Saturday. - Italian Near Me - Surprise, Arizona

If you crave soup, Olive Garden does it for me! Unlimited breadsticks and I just ask them to pack up my entree to take home. Pasta Fagioli: ground meat and beats with bits of macaroni pasta. Hearty and full of fiber with a tomato base. This bowl had a spicy kick. Zuppa Toscana: Tuscan Sausage soup. Love the kale and potatoes. It's on the brothy side but still, yum. Chicken and Gnocchi: creamy chicken soup with spinach and those delicious gnocchi potato balls. Thank you, Jordan for the lovely service. read more

My husband and I went to Olive Garden for an early lunch. I ordered the Gnocchi soup and was very disappointed. It was really watered down, not creamy and tasty like it should be. Food was good, no complaints there and our server Adrien W, was very accommodating. Please stop watering down the soup!!! Thank you. read more

Our server Christie M gave us excellent customer service. Made sure our drinls were full and we had all we needed. Food was great. Hot and delicious. It was one of our partys birthdays and the server made it special. Highly recomended. read more

Olive Garden - Dessert - Italian Near Me - Surprise, Arizona

Very disappointed.. No bread because the didn't have a bread maker that's what the waiter said. My husband ordered a beer and they forgot to bring it until he was almost done eating . I had to eat my lasagna without bread and the bread is my favorite. We won't be coming to the location anymore.. Very bad service read more

We go here regularly, and it's always good. Hayden was our server tonight--very nice he and answered a few qurstions about the specials--my friend and I each had the steak and shrimp bucatini--delicious. Also had a pitcher of warermelon sangria--very good on a warm day. Nice place where you can hear your dinner partner's voice in a pleasant atmosphere. read more

Put in a $70 DoorDash order for Olive Garden. The spaghetti was barely sauced and there was absolutely 0 gnocchi in the chicken gnocchi soup, just broth. I even put a note on the order to make sure there was gnocchi because this happened last time as well. You can't tell me as someone pouring soup into a bowl you don't notice only liquid being transferred. At least they're consistent with the disappointing quality. read more

I called last minute and spoke with Lee, who helped me to order 4 bottles of champagne to be sent to my friends sons after wedding dinner as a surprise toast for the couple and wedding party! Lee went above and beyond to help not only me on the phone from Seattle but the wedding party with all the small details to make their reception dinner special. Outstanding professionalism, customer service and attention to detail! Lee is an asset to your company! THANKS LEE!!! read more

So we decided on Olive Garden for dinner tonight after a long day working on the house. Everybody loves manicotti, right? Except when there's hardly any sauce on it and the pasta is like a rock. Oh yeah and room temperature to boot. Speaking of dry and room temp the three hockey pucks, AKA meat balls. No sauce, no fooling. Wifey's chicken Marsala pretty good, mashed potatoes ICE COLD. Soups were good and very warm. I WANT MY MONEY BACK!!! Pretty sure that will never happen but, this establishment will never get a nickel from me again. read more

Amazing service and staff. Each visit is consistent, I have had no bad experiences with this location. Strong and tasty drinks read more

See all

potato sausage soup, ravioli, chx parmigiana all delish. Matthew was a wonderful server, ambiance is always nice. no wait time

Great service Huge portions. Unable to complete the food. Unlimited bread rolls. Great affordable food read more

Olive Garden - Great Deal - Italian Near Me - Surprise, Arizona

See all

Completely unacceptable. We place a family order to takeout. And you forget all of the breadsticks. We go out of our way to come to you. It takes us at least a 25 minute drive to get there and then a 25 minute plus drive to get back. Do better next time. This is even if I go back to you.!!!!! read more

Used to be one of my go-to places for lunch. I just don't come anymore. 3 times in a row, I have gotten terrible service and subpar food. I emailed corporate and spoke to the manager. They tried to make it right and paid for my next meal. The next time I come I get the same terrible experience. We came right at open and it was very empty. My first order of soup took over 20 minutes, and then my refills took over 15 minutes. We ended up being at the restaurant for over an hour and a half, and it wasn't because we sat and talked. It was simply because service was so slow. The soup he did bring out was all broth and no meat. For a restaurant that probably does 2 million alone in soup sales, they seem to have forgotten how to do it. I apologize if I sound salty, but ultimately, I used to love this place, and now I simply have checked it off my list, and if in the area, go to Del Taco or Chick-fil-A. Edit, I appreciate the guest services reaching out, but I don't need follow up with me, just please address internally with the location. read more

This was our first visit to this location. Its a good one (one of the better Olive Gardens). Clean, well maintained and friendly staff. Yep, we had the soup, salad and breadsticks. And, it was just what you'd expect, no disappointments. Some Olive Gardens you'll not go back to, but this one is a keeper. read more

Ordered take out and food was well prepared and good. Brought it right out to the car on time. Great service.

Attended a birthday party on 1/10/26 at this location and the food was excellent to top it off the service was superb! Morgan was our server and she was attentive, pleasant and ever so helpful! Morgan gets 5 stars...I would give her 10 stars if I could!!!! Thanks Morgan! read more

Great service and food. Our server was attentive and wonderful. Always checking to see if we needed anything.

We got to the restaurant around 4:30pm, there was small line to check in for a table but Lawanda had it all under control! She was managing the front like a champ! We appreciated her great smile, she walked us to our table in the bar and wiped our table down again just to make sure it was clean! Isaac was our waiter and he was fantastic! So friendly and very attentive. We wanted for nothing! (I even got extra pepperocinis that I asked for). David was bartending but also helped with our table and he was so nice! What a great sense of humor!! What a great team!!! Food was delicious and came out hot and fast. Excellent service!!!! read more

See all

Went in for dinner with parents. Food took over a hour to get out. One dinner was wrong the second was miniature portion and wrong sauce. Soup was just broth no substance to it. Just bad service and bad food all around. read more

Morgan was our server for a surprise birthday party on Saturday. She was awesome, great personality, and very thoughtful ! She gets 5 stars from me! The staff also sang happy birthday! read more

Hubby and I were craving their famous salad & breadsticks. And they did not disappoint! Our first time at this location and I was pleasantly surprised by the decor and "Italian" themed ambiance. Busy Saturday around 6:30 but we were sat immediately by a friendly lady at the front. Our server greeted us within a few minutes, took our drink orders and returned with the prized bread & fresh salad. I'm not into pasta but love their soups. I started with a bowl of the Zuppa Toscana. It was so delicious and satisfying. Hubby ordered a cheese ravioli with shrimp dish and said it was also great. We were sent home with breadsticks, more soup, the hubby's leftovers AND far too many chocolate mints. No complaints here though. Overall an amazing deal for two meals each! We'll return for sure! read more

Olive Garden - Zoopa soup. So good! - Italian Near Me - Surprise, Arizona

See all

The past few times we have visited this restaurant and including today. The taste of the food is horrible. Had a chef's salad today the lettuce was brown not good tasting. The best thing was the coke. Had a French dip sandwich it was bad the taste was so bad could not even eat it. Took the chocolate cake home to try it out , thru it out and I love chocolate. Only good thing about our meal today was the waitress. Excellent service!!! Wish the best of luck to whoever goes to this restaurant. read more

Came here once and got pretty sick when I left. Figured ok maybe it was the food maybe not, so I give them another chance tonight and wow! The Hostess is soo rude. First, she makes us wait and seats every other party as they walk in (we did not have some 6 or more large party), then she calls us but just to ask if we can sit on the patio (by ourselves in the warm "Phoenix" evening). I mean I guess but you aren't even that busy why are WE sitting outside. We are hungry so we do it. We wait 15 min and no one has even come out to introduce themselves, get us a drink. So I walk in and just ask the hostess if there's any server that is working the patio (I mean we are alone on the patio and so maybe they forgot to even tell a waiter someone is out here). She doesn't say oh sorry we are a bit busy but I'll get someone right away, or any version of that. She just says "ya"! And looks at me with an attitude. So I asked if she knew how long it would be. And again just "ya they'll be out there!" Her attitude grows. I was just gonna go back to my seat but im just very frustrated by her rudeness. So I say. "Do you know if it will be 20 min or longer, or anything other than just "ya"? She says "ya I'll go tell them!" This time she's YELLING at me. I just go back to my seat and we still wait at least 5-6 more min. Over 20 min total and finally a waiter comes out. At this point it's hard to even want to order because I've worked in food and people can do aweful things to food I've seen it. And I have my daughters. So I at least want to be friendly with the waiter, but I did say we waited a while so we are ready to order. He was very nice. He earns the 1 star for the restaurant. I love olive gardens good so I give it a 2nd star, even though some food was wrong and had to be fixed. But that hostess was so nasty and we were shoved out to eat alone in the heat outside. We will NEVER be back here! Ever again! Salad is good I won't deny that. Always fresh crispy and great dressing! read more

Olive Garden - Outside by ourselves cars driving by and they put directly next to outdoor waiting with loud people and smoke - Italian Near Me - Surprise, Arizona

See all

Disappointing Father's Day at Olive Garden. I took my dad out to celebrate at his favorite Olive Garden restaurant. The portions were so small I had to ask the waiter if we received lunch portions. He abruptly said no, these are the normal serving size. I will include a pic and you decide if it's worth $17.00. I think it's pathetic. I didn't eat my meal, I told my father I will never take him back to an Olive Garden again, read more

Olive Garden - Is this worth $17 to you? - Italian Near Me - Surprise, Arizona

We had an amazing lunch this afternoon at Olive Garden on Bell/Grand in Surprise Az! Our server was Ray, and he was awesome! He was friendly, polite, and professional! Food was great too! Served fast, hot, and as always lots of fast refills with the salad and soups. I recommend this Olive Garden and ask for Ray! read more

my Birthday was held there at Olive Garden in Surprise. Everything was fabulous. The food was great and our servers were there to help us with whatever we needed. I couldn't have asked for more. It was great. read more

Every time I visit this location i'm never let down. The service from the staff is almost incomparable. It seems like a very good place to work as well, everyone seems like they enjoy each other and their job. The whole vibe is just awesome. And the FOOD??? I'm never let down, always a 10/10 experience I love Olive Garden. read more

Since we like to make our rounds at different restaurants, it was time to get back to one of our favorites- Olive Gardens. Our waiter Isaac was tending the bar area as well as the diners. He was very attentive, courteous, and personable. He deserves a raise. The manager visited a few tables, but didn't stop at our table. It was a nice, clean and enjoyable visit. The food was well prepared and tasty, however my husband said the 6 oz sirloin was a bit fatty. There's something for everyone on the menu. read more

See all

The food was fine and as expected for an Olive Garden. The service was disappointing. We had three different people bring us on our food and didn't see our waitress again until the end when she brought our check. We asked for lemons to go with our water multiple times and never got it. They didn't seem extraordinarily busy. Our waitress was nice, but seemed overly excited to get off work as she was telling us in an upbeat manner she was happy because we're her last table and she's ready to head home. Don't really care to know that. Overall it's not that I expect much better for OG but the service was lacking. read more

I had an enjoyable lunch with my grandmother. There wasn't a long wait, the waitress was friendly and the food was delicious. Roman Martinez read more

Olive Garden has always been a favorite of ours! We decided it was the perfect place to eat on our 20th Wedding Anniversary . Unfortunately, our experience could have been better. There was nothing terrible- but nothing outstanding either. Gaps in Customer Service was the main reason. Upon arrival, the hostess who greeted us just wasn't that welcoming. Our server didn't look like she was having the best day. She displayed little enthusiasm for her job, actually. We didn't receive any bread sticks for a while ( we were told "They are in oven"). A while later, we saw our server giving another table bread, so we asked, and finally received them. The sphegetti was food, and soup was delicious. The ambiance was nice, as it akways us at every Olive Garden. This experience was not a real positive one, when compared to the countless other Olive Gardens we have eaten at. Nevertheless, we had an amazing time celebrating together. read more

Olive Garden - Italian Near Me - Surprise, Arizona

See all

Absolutely trash restaurant. Each time I've been there has been hair or plastic in my Alfredo. To make matters worse, the manager didn't even want to address it or give me anything to make up for this insanitary and disgusting mess. The only person who addressed it was my server Monty, but I've just recently found out he no longer works there! Now that the quality service is out the window, this place sucks. read more

NICE!! But the service.. The food was delicious, I ordered an Alfredo that wasn't bad. The feeling of that place was absolutely WONDERFUL, we were joking around and everyone at that restaurant laughed, it was a fun experience!!! Everyone at sunrise is SUPER nice!!!! But however, the restaurant was way too nice.. our waitress was a nice old lady who I could tell, tried her best but the problem was that she was way too talkative... and the wait time was way too slow!! I don't want to be that type of person but me and my family are not big fans of overhyped service. Come here if you can take the heat read more

Service was absolutely amazing! Monte was our server and he really hit every point spot on! Kept the refills on all of our food and drinks the entire time. Food was great too compared to a lot of other olive gardens in phoenix. Vibes were on point and if i come back i will be requesting monte again! read more

Jeff gave outstanding service for our early dinner with long time friends! Normal OG food and great salid and bread sticks. Parking at this location busy because of center and other shops. read more

My mother decided she wanted a sweet treat for dinner so we decided to call in and place a dessert, they had us on hold but since we were already on our way and close by we hung up since we got there quicker and noone had answered our call. When we got to Olive Garden the two car side girls were vaping outside the building. The hostess directed us where to order to find out the girls vaping outside came in to help. We ordered a dessert and they said it would be quick, unfortunately they got busy and we waited longer, we understood and yes got impatient so we asked how much longer. They suddenly got busy and told us they had orders before us and we had to wait so we understood & waited. When we came home the dessert was awful unfortunately since it wasn't a pleasant visit but we did our best to remain understanding. Over all we understand things happens but things definitely could've be better. We noticed the girls weren't busy since they had time to vape & chat but it quickly built up once we got there that led for us to wait longer & have a bad dessert. Over all perhaps the girls were on break but wanted to share this experience. We enjoy Olive Garden and will continue to go, hopefully the girls can be manage their time better & be more pleasant. read more

Ray is the BEST SERVER! Ask for him. Very attentive to our party of 8 with 3 kids and a birthday at dinner tonight. Food is always good.

currently having THE BEST Olive Garden experience / service, so good that I had to stop eating and immediately write a review. Our server is on top of it! Refills are coming out at the perfect time, food was hot and fresh, our server was constantly checking on us, very kind, professional and friendly. I'm blown away. I haven't been to Olive Garden in years because I thought it was just "okay" but I feel like we've been sleeping on it after this experience. just wow!! our servers name is Alex and she deserves a raise, she's great! definitely will be leaving a generous tip. thank you Alex for the great service! We had the steak, Alfredo and stuffed ziti frita, all tasted amazing!! read more