This place is great. I took my wife's E-Bike in for a quick repair. rather than make me wait, he…read moretook care of the fix immediately! Didn't' charge me for his time or the small part. This place will now get all of our business. Might be some of the best and friendliest customer service I have ever received! Thanks Again! Greg

I'm pretty disappointed with the service I received. I brought my bike in because the pedal crank…read morekept falling off. One of the service workers recommended the mini tune-up, saying it would cover the fix. When I picked it up, I was told the bike needed a new crankshaft because mine was bent. Fine -- I paid for it, assuming that would resolve the issue. Unfortunately, shortly after, the exact same problem happened again. I wasn't able to return the bike until this month (the original repair was done in August). When I brought it back, I was charged an additional $20 for parts, again thinking it would finally be fixed. But the crankshaft came off again mid-ride while picking up my kids. I took it back immediately, and the service employee told me the crankshaft was broken. I explained that I had just purchased it from them. He seemed frustrated, went to the back, and said that if this repair didn't work, I would need a new bike. At this point, I've spent about $120 on a repair that never actually fixed the issue. It's really unfortunate because I like the shop and thought it was a cool place, but this experience was frustrating and disappointing.

This place is AWESOME!!! They are well stocked on bicycles and accessories. John and another…read moreemployee (sorry, didn't catch his name) were a huge help in getting the brake on my walker. I highly recommend

Some of the best customer service I've ever dealt with. Jon was super helpful but so was the whole…read moreteam over there. They really value their customers and took great care of me. Honestly will be back to purchase more bikes and gear from this store just due to the staff being very welcoming! High recommend checking out this location.

Shop is small but had a ton of variety (all e-bikes of course)…read more My daughter settled on the Emojo Streetrod in a blue color. Very cute bike and has been very reliable in the week we've had it. Charges fully in about 4-5 hrs and really does last a min of 50 miles. She's already ridden it all over town with her friends either riding on the back or with their own bikes. I did add some axle mounted rear pegs for passengers. The sales woman was informative and let both me and my daughter test ride the bike before we purchased. Also showed us the service area since they can do in house repairs, upgrades, tires, etc on site. They have some moderately priced bikes up to some more expensive models in stock and even had some smaller bikes for younger kids. Definitely recommend Rebel Bikes if you're looking in the Temecula/Murrieta area.

The worst company ever. Dropped my scooter here. Quoted 2 days. Has been 2 months. They never pick…read moreup the phone. When they do pick up they put me on hold for 10 min until I hang up. Then they leave the phone off the hook so its busy. In the store now, they are saying they had to order another part. Highly recommend not dealing with them at all.

12/02/24 My Grandson had fallen on his 4 month old TREK bike…read moreand the brake handle had completely cracked, making one of the brakes inoperable. I think it was the rear brake. My husband dropped off the bike for repair. A few days later we called and found out that they had ordered the wrong brake handle. A week went by, and Jeff and Joe left voice messages that the bike was ready for pickup. We have a VERY HAPPY 8 year old Grandson. Thank you, once again to JAX! You continue to earn the utmost respect and love from our family. 5 STARS

I think that Andrew, Joe and the kid who fixed my tire when it was off the rim are great…read more I'm really sorry but I feel like Jeff isn't that friendly. He's sort of pompous. I'd rather deal with the other three. But I like my bike and that's all that matters. I bought a Retrospec Valen Rev+. They're also completely unreliable as far as calling back, etc. I asked about tires last week. Was supposed to have an answer Monday. Lol. It's Friday. I'm not going to chase after them to spend my money there. I'll keep to the basic agreed upon "free adjustment within 60 days" and "free tune up at 6 months" and I guess have the rest done elsewhere. They did the same thing to my neighbor... left him hanging for days on end.

Now that my wife and I are both retired, we wanted to stay healthy and enjoy the scenery at a…read moreleisurely pace (either in the local area or when we go camping). We decided to purchase electric bikes would be perfect. Problem was, there are many e-bikes available and lots of companies to choose from. We had always driven past Pedego many times so this time we stopped in. Tucker, Mallory, Zoe and their son took the time to answer our questions, we never felt rushed, friendly, compassionate and knowledgeable. We visited two more times with more questions and to test ride. We enjoyed the friendly atmosphere and awesome customer service, so we decided to purchase our bikes from them. We are now part of the family.

This is a great, family owned and operated store in Temecula off Winchester. Dont go buy an ebike…read moreoff Amazon or anywhere else until you actually go see them and learn about them. This place helps you do that, highly recommend

We had amazing service at this bike shop today! We went on a short ride on our new bikes (we didn't…read moreget them from here) and had a chain mishap and had to walk our bikes into the shop expecting to have to leave the bikes there...but instead immediately were helped and bikes adjusted in minutes because it was a quick fix. Would 100% come back and shop with them!

I needed my pedal crank arm rethreaded, stopped in without an appointment. The staff were very…read morewelcoming and fixed it in minutes! Will definitely be back!

I came to Jordan, the owner, to have my kids bikes worked on. He treated the whole process with…read moreextreme consideration even with a small job like mine. Jordan made sure to call out the issues he found with these new bikes and even contacted the manufacture about coverage of warranty. Jordan treated my small job as if I were a big client and I appreciate that. He educated my children on the correct way to use the bike and made personal adjustments at our home. Jordan went above and beyond what he should have and it just goes to show how passionate he is about his company and the work he performs. I highly recommend Bella Bike Works for all your biking needs. Jordan was a pleasure to work with. His years of experience and attention to detail did not go unnoticed.

I go to yelp to check for reviews prior to looking for a service and Bella Bike Works stood out…read morewith great reviews. I reached out with 2 E Bikes that needed servicing and Jordan was able to provide excellent service and a quick turn around. He provided great information and helped resolve a big issue I had on one of the bikes. Thanks!

Great way to explore wine country- we rented for four hours and thought maybe we would do 2 or so…read morebut we ended up using the full four hours exploring back trails and a few winery stops - booking process was smooth, owner super cool and bikes were great. Perfect time!

This is the BEST way to experience Temecula's Wine Country. The transaction to rent the e-bikes was…read moreso smooth and easy. The owner was so sweet and omg she was SO helpful! She gave us tips on where to go and what places had the best views, wine, and food. She showed us how to use the bikes and they were easy to learn for us newbies. The views were incredible and this was such a fun way to explore this gorgeous place. I'll definitely do this again!