I a, posting this here for awareness:
I've been coming to this spot since Cinco de Mayo, and I want to start by saying the service has genuinely been great every time, that's not in question.
My issue is with a recent visit. I came in for just a drink, like I always do, and this time was told I had to purchase food to be served, due to TABC regulations. I understand and respect TABC rules; they exist for a reason and should absolutely be followed. My problem is that this has never been enforced on any of my previous visits. Every other time, staff took my drink order, I paid, and that was that. The one time this came up was the one time the owner was present.
If TABC compliance is the standard, it should be applied consistently by every staff member, every time; not only when ownership happens to be in the building. I'd encourage the business to review their camera footage, since it will show multiple visits where I was served a drink with no food purchase. I also have the receipts to back this up.
To be clear, I wouldn't have minded ordering food if I'd been hungry ; I just wasn't, and I've never had an issue getting served a drink alone before.
Bottom line: the staff and service have been excellent, and I'd rather deal with them than the owner, who came across as unnecessarily strict in the moment. If that's the standard, it needs to be consistent across the whole team; inconsistent enforcement is what actually creates liability.
Updated response to owner from google:
I've been a regular here since Cinco de Mayo, and the service has genuinely been great every visit, that's not what this review is about.
This review is about consistency and compliance. On my most recent visit, I was told I had to purchase food with my drink because of TABC regulations. I don't dispute that this is a real requirement; I understand and respect it. What I'm calling out is that it has NOT been enforced on any of my prior visits. Every other time, staff took my drink order, I served, paid, and left; no food required, no mention of the rule at all.
This isn't a matter of me misunderstanding the situation. I know exactly what was and wasn't required on each visit because I lived it, and I have the receipts to prove it. The only time this rule was enforced was the one time the owner happened to be on site. That tells me this isn't being applied consistently by the staff; it's either not being trained properly, or it's being selectively enforced.
If this is genuinely a state law, it needs to be followed every time, by every employee, regardless of who's watching. I told the manager on duty (who identified herself as the owner) to pull the camera footage; it will confirm exactly what I'm describing.
I'm posting this for awareness. If this rule hasn't been enforced with me, it likely hasn't been enforced with other customers either, and that's a liability issue for the business, not just a customer service one. The staff have been great to me personally; this is specifically about the lack of consistent training/enforcement around a legal requirement. Because now it's a legal requirement but illegal actions have been done.
Also if we are missing each other point I would love for the real owner to reach out to me directly, if the two ladies onsite were just a manager and regular employee, because your not trying to make seem as though I don't under the law! read more