Great experience! Chris was open and honest. We showed up late in the day and got helped with no…read morecomplaints. Found the truck we were looking for and had a positive experience. I will continue to shop with Automax! Great selection!!!

My Fiancee and I purchased our 2021 Ram Truck from Automax, and loved our experience so, we went…read moreback and bought our next upgraded vehicle from them! They made it so simple and easy with the paperwork, and it was even smoother than the first experience we had! I cannot express enough how much Automax has helped me and my partner feel more comfortable as young buyers to buy new vehicles, and not feel pressured! Again Thank you to there whole team for being kind and fast with our buys

Honest review after a lengthy process…read more My initial view was based on my sales experience. However, unfortunately it went downhill from there. My car experienced pretty immediate engine failure. I went back and forth with the dealership. I received initial responses such as "your warranty will cover it" etc. Unfortunately, I was without a car for months with no end in sight. The dealership couldn't get the parts. At that time, Enterprise stepped back in and took the car back. So for that, I maintain my 5 stars because they recognized the issue and made it right.

Fantastic, Honest, No Pressure place to find and buy a 2 to three year old, well maintained used…read morevehicle! If you come in with your own bank financing, enterprise will work with what you have and not try to sell you a higher interest load package like other well known car dealers in the area. Special thanks to Todd And Sam, who went the extra mile to ensure we got the car we wanted! We would give enterprise card sales and the staff at this location 10 stars if Yp allowed it! We have no hesitancy recommending this location for your used vehicle purchase. Thank you Todd and Sam!

Did you ever dream of having family in the car business?…read more Dream no more... It is a reality with Solano auto sales. They are truly caring and compassionate and honest human beings and really treat treated me and many others like family! This is the place if you're looking for a used car and a great deal and wonderful people and incredible service!!! Absolutely awesome and wonderful and amazing service!!!

We had the pleasure of doing business with Pablo at Solano Auto Sales when we were looking to get…read moreanother vehicle. Pablo made our experience in buying a car so easy and he got us exactly what we wanted and more! We will definitely be buy all of our future vehicles from Solano Auto Sales as they made the experience stress free and super easy! We could not ask for a better experience their honesty and professionalism is amazing! I would recommend anyone looking for a used vehicle to go there first. You won't be disappointed!

Working with Marc through a backed Jeep dealership service department was easy - although Jeep was…read morebacked up for three weeks it never felt like stressful. I'd definitely recommend this dealership and send you to Marc and his team.

Wonderful and efficient services. Thank you Randy for your help and all those who also worked to…read moreget my car's issue resolved. Would definitely recommend.

Having your car break down is never fun, but if it does and you take it here to be fixed, ask to…read morehave Jay Fatino as your service advisor. He kept me updated often and In the end he really went above and beyond. I can't thank him enough. Thank you Jay!

The service manager is a jerk and defends the service advisors gaming the system. No one takes…read moreownership! On top of that, they left my truck unlocked with the keys in it! If you need any work on your vehicle go across the street to Corwin!! Made an "appointment" to have warranty work done. Sat for 2 days with no diagnosis. They said it could take a week for someone to even look at the truck. No courtesy vehicle offered. I asked for one and the service advisor said they don't have any available. The service advisor did not explain this. Otherwise I would not have even bothered to bring it in. If you do schedule an appointment, make sure to ask upfront how many days you will be without your vehicle. Plan accordingly!

Gregory was amazing, we originally went in for a Honda but left with a better car for our…read moresituation. We really love our car and he helped us with a very tricky trade in (the car was non op) He was really nice funny and didn't make us feel pressured or uncomfortable as other dealerships have in the past. It felt like talking to a friend and he made the whole process feel less scary and intimidating. Would recommend calling and asking for Greg. 831.884.6405

STAY AWAY! Corwin sold the car while my $500 deposit hold…read morewas still active. When I confronted Austin, he texted me that the car was still there and held, despite another employee confirming it had already been sold. It took over 3 weeks to get my own money back. Dishonest, unprofessional, and completely unacceptable. I would not trust Austin or this dealership.

David Bell helped me get rhe car I wanted from Honda ! efficient ,and like a great family friend he…read morehelped me with care, and his knowledge put me in my Honda HR-V i know he can help you too!! go by , and look , it's the only way!

Bud, Thank you for…read morethe response. I do understand your position with regard to the non-OEM tires used as replacement under the "tires for life" program and your well thought out response to my comment/complaint on "Yelp". I appreciate your offer to discuss alternative tire options and a reasonable substitution; however, I had already discussed this with the customer service advisor and since my last visit required two trips, one for the 30K service and one for the tires, I was and am still unwilling to entertain a third visit. So, I guess that is my decision. This should have been handled differently to keep a customer satisfied instead of driving customers away to other dealers. If customer satisfaction remains your priority maybe proactive efforts to improve the service department would be a better way to accomplish that so responses to "Yelp" complaints would not be necessary. Unfortunately, I am now unsure what the future of my Ridgeline service will be since Bill Pearce is the only Honda dealer in Reno. I suspect, I will be trading the vehicle to a dealership with a better service history, such as Mazda like I referenced. I had good years of service experience with Dolan and feel my expectations were always met by their professionalism and friendly staff. I agree that "Had you known beforehand you could have discussed OEM options". Unfortunately, no one (including Rich Gomes my service advisor, opted to discuss that option beforehand with me. He seemed to always in a hurry when dealing with me, which caused additional stress during my visit. OEM options should always be discussed with customers beforehand to provide decisions instead of just assuming generic parts will be acceptable. Not only was this not clearly communicated but it was not communicated at all until after I complained to customer service. By then it was too late to resolve the issue without yet another visit to the service department. I also reviewed other "Yelp" comments and similar complaints have been listed over the years so this appears to be a reoccurring issue with Bill Pearce service department that has gone on with no improvement. Granted other customers have provided positive feedback as well but I am focusing on my expectations and frankly it has not improved since the purchase of my Ridgeline in 2023. Back then, during my first service appointment, I complained about Rich Gomez and asked that I not be seen by him due to his unprofessionalism and the way I was treated. Specifically, I had an appointment that spelled out why I was there and he argued with me for not telling him why I was at the service department. I even had to have my truck put back into the garage a second time since the requested service had not been completed correctly the first time. Bad first impression leaving me stressed and very disappointed. Even after that first service in 2023, I continued to return to Bill Pearce for service until my most recent 30K visit with the tire replacement. Service was consistent, in that, if I left my vehicle and used the courtesy ride back home, the service would be pushed back to later in the day. I got into the habit of waiting and got my vehicle within an hour, which was acceptable. In those cases I was a happy customer indeed. But I stress that leaving my vehicle was dubious as to when it would be completed leaving me a stressful drive back up the hill to Stead in construction traffic every time. So, I do not think there are any acceptable options moving forward. It has been almost 4 years of service at Bill Pearce and I am still having bad experiences with expectations not being met. Your service should strive to exceed customer expectations not just do the minimum. I wish I felt differently but I just do not see a path forward now.

Reading the low reviews, I think people clearly have unrealistic expectations about buying a used…read morecar. Dealers are in the business of buying and selling cars, they're not selling you their or their gran's personal vehicle. At some point all vehicles will require some maintenance, and it's disingenuous to think the owner knows a water pump or oxygen sensor might go out after you've driven it back and forth to South Lake Tahoe 5 times I dealt with Brad, the owner, today and found him to be down to earth, forthright and honest. We didn't do a deal today, but based on my experience, he's the only "used car salesman" I'd consider dealing with in Reno.

We were looking for a reliable used car for my teenage daughter to use for High School and college…read more We found the perfect car at Calneva auto. The salesman Lee was an amazing person to deal with. No pressure and very helpful. We ended up buying the car and when we got it home that night found a mechanical problem with the car. I called them the next day and they told me to bring the car into them and they would fix it. They did everything they said they would do and put a new set of tires on for it for the inconveniences. The owner Brad, finance manager Nester, and the great Salesman Lee Jennie went above and beyond to make sure the car was right. I would absolutely recommend them if you are looking for a used car. Good cars and more importantly amazing people to make a deal with.

I wanted to write a review about our recent purchase from Dolan Toyota. Mainly to highlight the…read moreamazing experience we had with our salesmen Allen Martinez . Dolan was overall great but it was only Allen's 2nd day. I probably would have never known if he didn't tell me. Allen exceeded all expectations. He was very knowledgeable about the cars and the features they offered. He was very genuine and easy to relate to. He sold his first car to us that day. we are excited we got to experience that with him. He is just a great guy. If you are looking to Purchase a vehicle you wont be disappointed with Allen. We will definitely only be using Allen for all of our future vehicle purchases. I Hope Dolan knows how lucky they are to have him. The Marino Family

I was reminded today why we go to Carson City or Northern CA to buy our Toyotas. My husband and I…read morecame in today to look at either a 2026 4runner or a Land Cruiser (after buying a 2025 Grand Highlander from a CA dealership last year) I just wanted to look at something that sits higher and is maybe a tad bit smaller than the GH. The sales guy (who followed us on foot from the time we pulled in and immediately met us at our car) asked what we were there for, when I explained we wanted to look at different models to see if they were a better fit for me, he immediately we took us inside to sit down and work up a deal before even offering to show us vehicles. When I told him we weren't interested in discussing a deal/trade in yet and I just wanted to look at different options first he said he'd look to see what he could show us, disappeared for 20 min and came out with no keys and said he only had a used 4runner to show us even though the dealership showed on their website they had like 14 4Runners in stock available to schedule a test drive on-not in transit or coming soon and also showed earlier in the week had several Land Cruisers as well. I told him this one used 4runner she showed us (but didn't even offer to start for us or let us drive or anything) wasn't a color or trim choice I'd choose and asked again if he could show us any other 4Runners or LCs and he said there were none so I said that I guess we would go elsewhere and he said ok bye! We've had similar situations the last 3 times we've been Toyota shopping. We went elsewhere and bought one (just like we've done in the past). This was an absolutely useless visit and shows they only care about looking at getting your trade and not about the customer's needs or desires. We take our cars to be serviced here but I'd never do sales again. Contemplating taking our cars to Carson now to be serviced too.

Went in today and bought a Jeep Cherokee. Our sales person Tony was great, answered our questions…read moreand made the whole process so easy and stress free. He worked with our down payment and helped us walk out with the amount we were looking for in payments. The other guy I went in to his office to sign the paperwork (sorry I don't remember his name) was great too. They even agreed to fix a few things we found wrong and offered new tires! I am very happy as of now. I will keep you all posted on how it all goes, if youre looking for a used car go in, ask for Tony.... he was great!!!

When you go into Diamond Motors, it is all hands on deck! Then, after you have an issue, forget it…read more I bought a Range Rover (Supercharged) last March, 2024. Cash and all necessary documents in hand, and $40,000+ I drove off the lot. July, 2025, I had a slow leak in my left tire. AAA came out and when they opened the back to extract the spare - NOTHING! No tire, no wheel, zip. We never thought to look for the spare and neither did this shop. I don't get it. How to sell a car and an integral part that is a spare tire yet sell it and when the time comes (and thank God it wasn't on the highway) the owner calls and they say "oh well, that's a shame"! That is the response, and $2,000 later a spare and wheel are in the car no thanks to Diamond Motors. So beware if you buy a car from this place. Check every inch of the vehicle you may be purchasing, since they could care less.