They know their stuff . You might pay for it but you know you're getting it done right the first time . If you got something nice it's worth it. Plus it's real friendly place . read more

Your communication was terrible! I had to call everyday close to the end of the day only to find out only then that my car wouldn't be ready. The battery was bullshit and an attempt to upsell for profit. The claim was made that my battery was old and if I declined a new battery you would have to jump start it when i picked it up. When I picked it up, it started right up. My battery supplier checked it and it was over 67%. Lies, all lies! read more

Just needed window wipers. The team ordered them and had me on my way in about an hour. Really nice place. Friendly and accommodating. Maggie L read more

Took the time to repair what was needed and even though we had to come back in for a separate but related issue; they took care of that too...without extra charges accrued read more

Turn over is horrible, the work on your car (tell you its fixed) then appease you and tell you that you need more work needed

There were some problems, but most were beyond Automotion's control (alignment machine failure for example). So a 1 day fix turned into 5 days. They stuck with it however and the steering appears to be fixed. They cut me some slack on the charges as well. I'll come back. Joel. read more

Automotion did a great job at a reasonable price. I woold highly recommended the shop.

These guys are super honest and take care of business. I'd highly recommend them. They get the job done in a timely manner.

They're always very thorough in finding any problems before they get serious and fix any problems correctly. They're keeping my old convertible rolling with confidence that I won't encounter any serious problems on the road. read more

A referral from Washoe Sheriffs department for getting my catalytic converters stenciled with thr vin number and bright high temp paint on the entire catalytic converters. The best part of the visit was all the shop pups they had, they went through my treat supply I keep for the pups I meet. They were very gracious to offer to drop me off while the work was being done. I've never been to one of the local casinos, so I had them drop me off there. I will definitely have some future work done when I'm too lazy to do it myself on my vehicles. read more

Automotion - front desk - Auto Repair Near Me - Reno, Nevada

Jesse, Billy and Everyone at Automotion were very helpful and courteous. I would certainly go to them again for auto repairs and/or accessories. I highly recommend them ! Thanks ! read more

I've come here several times and each time I've gone, my interaction with the team is always great! I called to make an appointment and they got me in within a week. I was worried about my car and expressed my issues. They were able examine the car and make sure everything was in working order. I was very happy I took it to them. Very professional and love the value. I always recommend them! read more

minus zero by five! worst experience. kept my car three days for a shift claw. this shop is a turn and burn!! they charged me 800.00$ and didn't do the work. they didn't supply the back up for the charges. no receipt for parts and they over charged me. no receipt for the inspection. no back up for anything!! a 1.8 hr job cost 800.00$ none if them are honest. they also rigged my car to have to return. i wouldn't even step on the property. they show all imports, and they still needed to overcharge a disabled senior read more

Automotion - HORRIBLE BUSINESS ETHICS, LACK OF RESPONSIBLE ACCOUNTING, SUCKER SALES PRACTICES. - Auto Repair Near Me - Reno, Nevada

As expected, quote was correct, good work, easy to deal with , informative and helpfull

This was the second time bringing my car in to them because of the exceptional service Nick provided us the first time. Unfortunately this time around it was less than exceptional. Scott spent more time talking about video games than going over the services done to my car. They had been done with my car for a whole week before I called to check on it. Scott claimed to have called and left voicemails. He lied to my face several times about different issues I brought up when I went to pick up my car. They replaced my turn signal switch & when I pointed out my ignition lock was not aligned properly, he got extremely defensive, spoke over me, and told me it was not their fault. They did offer to make things right and I took my car in AGAIN for them to fix things they overlooked, but they still missed the mark. My ignition lock still isn't in it's original condition. I should not have to repeatedly waste my time to take my car in for this. It makes me think that if they missed minor things like this, then what about other major work they do? read more

Automotion - Auto Repair Near Me - Reno, Nevada

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We have been taking our 2 cars to Automotion since we relocated in 2021. Automation has always been kind and courteous, does a great job, if something went wrong, they have pictures of the bad part, will save the bad part for us. All repairs have been done properly with no issues later. My extended family owns an auto repair, but not in Nevada, so we always watch carefully when anyone else is making repairs. Automotion found issues with one of our cars where a previous local repair shop hadn't fixed it properly. We had a feeling that the previous work hadn't been so e right, or they missed something. We wanted another opinion, so we found Automotion. It made sense that this was the issue that was causing our current problem. Automotion showed us pictures when they located the issue. (before any work was done). We so appreciated this. Our cars now run the way they should! We take care of our vehicles and keep them in good repair. Thank you Auto Motion for always doing a good job for us. Repairing cars is sadly very expensive, but having a repair shop that does the job you pay them for is a Plus. So far we have been very happy with the service from Auto motion. read more

This company goes above and beyond to help and support their customers. They treat people with kindness and respect and their automotive work is excellent, as well. Please consider this business the next time you need automotive work. You will not be disappointed. read more

This business has a new owner. My daughters cars headlights were in a bad shape and needing an alignment. Joe was very helpful, friendly and honest. They really took a great care of my 18 yr old made her feel comfortable. The price was great so was the service. They are my trusted automotive shop. Highly recommend. read more

I had used this shop for many years with Mark; to whom I trusted for many years, so several years ago when Mark would inflate the repair bill stating that he "we" had to make adjustments for parts supplied to them for a certain repair because Automotion was unable to obtain a certain part in the first place!; that was largely to increase his profit margins a take advantage of his customers. For an example; front replacement shocks, using Napa parts store would cost the customer around $79.89 per shock, he would charge the customer $150.00 per shock, plus increase labor charge! " I guess you can figure the accounting method here" My story doesn't end here, I had Mark the owner at this location work on my RV repairing parts that were supplied by RoadMastear, out of the stated Washington, producing parts for RV, such as Winnebago class A thru class C motors homes. We purchase these upgraded part to help increase the safety and comfort of our RV and asked that Mark would install them which he did (Automotion, LLC) but because the Covid-19's situation we were unable to travel until this past week on our trip to Red Lodge, Montana. When we discovered after traveling nearly 1000 mile from Reno, Nevada to Montana, the front end on the driver side of the Motor Home had an issue; the driving and handling of the steering was so bad that we stopped over to a RV repair shop and learned that this road master sway bar that Mark had installed was not properly installed, the driver side sway link had not been properly torqued and the upper bolt of not even securely fasten down that created the issue and we had to stay several days for them to get the part and install a new one. We had to spend nearly $485.75 plus two extra days at the camp grounds for total cost of $537.64 becase one his mechanics did not do his job and completely the process. Please for your own safety; anyone using this repair location find another repair shop in Reno before using these bond heads and get someone get injured or even killed for sloppy workmanship. Be safe and use a repairshop that doesn't have a history of poor and sloppy workmanship!!! read more

My son brought his Chevy Camaro here after having some concerns over a noise he was hearing. There are no shade tree mechanics here! There are only High-Tech mechanics who take the TIME to diagnose your car instead of just being dumbed down and waiting on the computer to give a trouble code. They troubleshoot using logic, expertise, and training. Bring your car here if you want great service and the people are really nice and helpful with their advice. THEY CARE to sum it all up! Thank you, guys! read more

I highly recommend this automobile repair shop. Everyone is very polite and respectful which seems to be rare these days. I brought in my VW R32 because it had an undiagnosable engine service light on that other service shops didn't even want to look at. Came to Automotion on another mechanics suggestion and couldn't be happier with the service that I have received. Yes, the issue was difficult to fix and took some time. But Bill and all the team at Automotion did everything they could to make the process easier. They have certainly earned my business and I will be recommending them to all of my friends. read more

Great customer service. During a frustrating situation they handled everything calmly and professionally. Bill and Jason went above and beyond. Highly recommended! read more

Another dishonest mechanic. He charge my son $400 to diagnose a vehicle and the estimate was double the cost of the repair. We found out after the fact Sas charges $150 for diagnosis. SCAM SHOP AVOID! read more

Great staff, honest price, and super quick. I came in with a headache and they were able to help me out no questions asked. If i need anything in the future I know who i'm calling first read more

Automotion puts you in control over what work gets done. Bill was very transparent and communicative at every step of the way. There was none of the old, "I wouldn't drive this car another mile" type of pressure. My Tiguan had many needs, so he helped me prioritize based on safety and budget. I was referred here by a trusted source, and I am satisfied that I now have my regular mechanic. Of all the aspects of a mechanic, trust has to be at the center! read more

After they repaired my 1984 Miniwinnie RV with the fuel problem, for $295.00 on 6/4/20, I made it exactly 305.5 Miles before it died in a remote area with no cell phone service just outside of Jorden Valley, Idaho. It took me 5 hours to get in touch with a tow company to have it towed another 110 miles to a repair shop. I tried to tell Nick that just replacing the fuel filter would not correct the problem. I was NOT a happy camper, to say the least! Tom Shephard I read your comments and find it interesting that you would tell your customers to take along the parts to fix it yourself, instead of finding out what caused the problem and fixing that. read more

It's a blind shot on a dartboard to find a good shop, and words cannot begin to describe how big of a bullseye I with Automotion. I purchased an 87 VW Syncro, and dropped it off for a full inspection. It was quickly apparent that good deals are often too good to be true. This thing is a total Frankenstein, to say the least. Beginning with the service that Ted gave me I knew my new vehicle was in good hands. As newly discovered problems began coming in I was then getting calls from Mark. Mark was responsive, honest, and very detailed in the work that they were doing. Per our last conversation mark mentioned, "this doesn't feel like I'm talking to a client anymore just a friend" that resonated deeply as I feel the same way. As long as I am in Reno, I will be bringing my cars to Automotion. Huge thanks to the whole team. read more

Automotion repaired our original, 2006 Saab 9-3 built in Tollhatten, Sweden. They thoroughly examined our vehicle and remained in contact with us to communicate their findings. They sought our approval at every step of the way before proceeding with repairs. The level of service and quality of repair was timely and excellent. We highly recommend Automotion! read more

I was impressed with how promptly I got an appointment. Also the ordered repairs were done on time and correctly. When I rejected some additional maintenance suggestions, they were courteous when I said no thanks. read more

Took my alfa romeo to service here. They are very responsive and clear on the estimates. They are honest people who won't overcharge you for unnecessary things. Definitely will come here again for future maintainance/services. Highly recommended. read more

I paid this shop almost 15k of work on my car including 8k for a new motor. They did not honor the warranty and left me with a car that has a check engine light and can not be registered. I still may sue them. Scammed me. read more

Most expensive ever and then my car threw the new belt they installed and I was stranded on the side of the road. Once they fix my car properly, I will not be back. read more

Went here today after scheduling an appointment through their website. They contacted me within just a few hours the same day to suggest an earlier time so I'd get my car back the same day! They got off to a wonderful start. Came in bright and early this morning to drop off my car. It was an easy process, the man checking me in, I believe his name was Nick, was super kind and listened to my concerns and assured me that they would be addressed. Dropped off my keys, and then left because I had class at UNR that day :) I called in to ask for a check in on my car, and learned they were understaffed! But don't let that think this place is awful. I had no rush for my car, so I certainly didn't care or mind. It happens! I got a helpful run down of everything that was issues, and wasn't told to get ALL of it done at once, but to do some things now as its more important. I LOVED that! I'm just a small little college aged girl, and I'm just trying to keep my car going and my bank account from the negatives. So I appreciate that heavily! I got my car back and it drove me home with no problem. Will definitely be coming back for ANYTHING I need--be it oil changes to even something bigger like a battery replacement if it ever becomes necessary. read more

These guys are really good.... 5 stars. The have prolonged the life our our poor old 99 Audi A4 and they have again managed to do it. Broken passenger window wouldn't go up or down. Car is practically ready for the bone yard. Customer Service is excellent. They will shuttle you back and forth if need be. Cost is reasonable and they seem to be pretty thorough in diagnosing and treating. We've taken the Audi and toyota there and they seem to be experts in both read more

When I was first searching Yelp to look at reviews to get my VW EOS worked on, this business only showed 2 1/2 stars! But I saw on Google reviews that they were rated 4.5 to 5 stars. WTH? I decided to trust the Google reviews and I was glad I did. I received excellent customer service through the whole process and they did a great job on my car and were fairly priced. I asked them why they were rated so low on Yelp and they were not sure except to say that they were approached by Yelp years ago to advertise through them and they declined. I would hate to think that Yelp would discriminate against those businesses who do not to pay for advertising on their website. Today I went back to write this review and see that Automotion ratings are now an accurate reflection of their good service. Yeah! read more

Also please take the time to look at who is leaving the (YELP) reviews....their fake people such honest a. We all know what that means. He also has his family and friends post positive review to yelp... bottom lines do your research before you use some one. Change Owner's could just mean he signed it over to the wife but still owns and manages the place of business... read more

Great service and cost was less than original quote. After my car literally shout down and Corwin Ford told me they could get me in sometime in June (horrible ford dealer), I turned to Automotion and they didn't disappoint. They took care of me and my car. I will definitely use them again! read more

Mark and his team at Automotion have been nothing but transparent about what needs to be done to my 2015 Mustang. Mark (the owner) has communicated every step of their process and looks out for my best interest as far as affordability and the longevity of my cars health. Those that have given Automotion a bad review I assume can't handle bad news/or don't understand how automotive repairs work. (The more you are looking the more you will find) AUTOMOTION WILL TAKE CARE OF YOU! read more

In my last visit to Reno I had problems with my breaks. Automotion and it's team was fast and efficient in providing me with help so I could continue my trip. Great shop. read more

This place is very disappointing to say the least. I'm really not sure where all the positive reviews are coming from. I've also viewed a few reports made with the Better Business Bureau (BBB) so consumers beware. On top of gouging people on their estimates, the owner Mark is the worst to deal with on any customer issues. He's extremely defensive and rude. He won't let the customer talk but proceeds to insult and lecture in an effort to defend his business. He seriously needs to learn better customer service. We had our BMW there twice. The first time it ended up being there for nearly 3 weeks, when we were initially told "the part will be in tomorrow", then a day to get the work done etc. Not to mention they had padded the work estimate with lots of labor hours which of course is where they make their money. Then the 2nd time, we had a minor issue with the emission control. This time we went out to 3 other foreign auto repair shops in our area, gave them the information on the code that was thrown from the cars computer, plus the part number for what needed to be replaced and we were shocked but not surprised. Automotion was literally 2 times the price of the other reputable shops so it confirmed what we had thought.....that their bids were way too padded on labor. For this emission control part replacement, the other 3 shops quoted exactly the same saying it was about a 1 hour job. Automotion said it was 4 hours plus. Do your homework and don't accept what this shop is telling you without getting other estimates to compare. I think you'll be surprised at how much money "and effort" you can save by not taking your car to Automotion! Oh and since I wrote this review, Mark the owner has tried to rebut and defend by a long winded response. Don't buy it......these guys are a joke !! He even goes so far to call my husband the owner of the car......actually we both own it so that was pretty funny. Nice try Mark !! read more