I visited the Office Depot on Rosemead Boulevard in Temple City to have a set of business cards printed. After showing the employee at the print counter my design, she told me the job could not be completed because of the borders on the card. I explained that I had previously had the exact same design printed at another Office Depot location without any issues, but she was unwilling to explore any alternatives or provide further assistance. Feeling that the matter was not going to be resolved, I decided to leave and take my business elsewhere. I then went to the Office Depot in Montebello, where the staff reviewed the same design and completed the order without hesitation or any issues. The difference in customer service and knowledge between the two locations was noticeable. I left the Montebello location satisfied, but my experience at the Temple City store was disappointing and frustrating. read more

It's an Office Depot but they "don't" have the equipment to scan a FedEx QR code. If you're trying to drop off a package here without the label it won't happen. Wild and extremely backwards but what's new it's america. read more

This Office Depot is in the plaza next to Shiki Buffet and Super A Foods. I've visited this store since my childhood, and it's been there for as long as I can remember. However, I'm not sure how long that could last. The store itself is huge. There's a lot of space, though the product options were sparse. I went there in hopes of finding a notebook with graph paper - there were none. I was surprised by the small notebook selection, most of which were wide rule. The printer paper section was massive, and I think fairly priced. As I browsed through the various sections, I couldn't help but notice the prices aren't cheap across the board. For example, they had a Legos section that was supposedly on sale, but prices were on par with elsewhere. They also had mid quality AirPod cases for $15.99, which didn't seem reasonable. Maybe that's one reason why there weren't a large number of customers. There were two clearance tables by the entrance. The clearance section in the back corner offers discounts on products with low demand, such as outdated planners and ports for older devices. There, I did find one Pokémon folder for less than $1! At least that was a win! Overall, I think this Office Depot is great for folks who need supplies immediately. Although not the cheapest, the store has its own use case and strength. read more

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Worst service. I have wait for one hours for copies. Lady come and tell me we on break.

Needed some print out and laminations Daniel was quick and efficient. He kept me informed of the cost and time as i defined the request. He was very helpful ! TGOE read more

I need another 12 x 18 poster paper for my son's school project. I walked in. Was greeted by the cashier and he pointed me to the paper section. I looked around and they only thing they have is 11 x 17. I bumped into another associate and he asked me if I need help. I told him about the paper and he found it for me at the craft area. I asked about the carbon copy paper but unfortunately it is out of stock. Got what I needed and got the help I needed. read more

Employees need to more knowledgeable of what they are selling. Briana S., needs to know where product is and also she shouldn't be on her phone when someone is asking for help. Customer service is a must. Please try not to give attitude when customers ask for assistance. read more

I wanted to reorganize my life so I came to Office Depot do get some file storage boxes and folders. They were all affordable and good quality. I also came here for their back to school sale to get great deals on line paper. It wasn't busy and I was next in line! The staff was helpful. read more

90 degree heat ,l couldn't leave my dog in the car, had to take her with me , no sign about pet , went inside and an employee told me no dog allowed My money is going somewhere else from now on read more

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing some office supplies from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive because they share the lot with several other establishments. There are so many parking spots for you to choose from. Take your pick! Store & Staff: The store itself is very big, neat, tidy, clean, and organized. The staff here are very friendly, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. read more

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FedEx center inside the place would not take my package! I had an online return item and FedEx told me to drop off at any nearby FedEx shipping place, but the place wouldn't take it. The staff sounds rude too! read more

No public restroom! That's BS!! So I took my Business elsewhere!! I'm on the for 2 printers!! They just lost a great sales!!

This Office Depot in Temple City is the location that I have been going to for many years now. I'm kind of smack dab in the middle of a few locations but this was the one I always went to. Most recently I was there to buy a new room chair since I've been working from home. I did a lot of research online but wanted to see what the chairs are like in person and in the far back that is where all the chairs are lined up and it was great to see all the different varieties of models and different price ranges available. All the different departments were very organized and there were signs of what each area is so it was easy to find what you were looking for and you weren't lost in the store trying to find what you're looking for. Things are kind of more no frills now compared to years ago which still totally works. It was a very efficient trip and it was great finding out what model I wanted and to be able to see things in person. Thank you Office Depot for the excellent service. read more

Office Depot - Office Equipment Near Me - Temple City, California

Bought ink cartridges here, they were defective only worked for about 30 pages and marked low ink on the printer and was printing faded. I did take about a month to see that there was a problem with them. But we rarely use the printer. Anyway the manager didn't want to replace them only give me half off another purchase of the same ink. The ink has probably been sitting there for so long it dried out. Who knows but being sold a defective product was put on me and I took a lose for something that didn't work correctly. Moral of the story just buy from Amazon. If u have time wait for the shipping. Their products circulate more so I can assume the products will work better. Don't buy stuff from Office Depot save yourself the trouble. read more

Office Depot - 275xl 276xl pack - Office Equipment Near Me - Temple City, California

Amazing service!!! They have all the school supplies and everything else what I need them the most!!!! I definitely will be coming back over there again in Temple City, California when I get the chance to!!!! Five stars is exactly my total rating!!! Thank you guys so much for everything!!!!!!! read more

This place is a joke. My mom emailed forms so they can JUST print them out. The moment she told the person there that she had emailed the forms he decided to go out on LUNCH. LOLOLOLOLOL said to come back at 2 pm. I'm laughing, but wow. This place really does suck. read more

Sad and run down but still hanging in there. Manager was enthusiastic but overwhelmed. Too much store for too few employees. Too expensive and too corporate to be this rinky dink. Chipped countertops, clutter, crushed boxes on the shelves... just run down. read more

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Came to pick up an online order and there was a very friendly staff at the front cashier area. They have a special sale on hand sanitizers. If you happen to see this review during the sale period, it's worth coming to buy some. read more

Office Depot - Hand sanitizers- on sale $0.10 each (regular $5.99) - Office Equipment Near Me - Temple City, California

Office Depot and Hewlett Packard get a big ole thumbs down. Pro tip: if you require the original packaging on $90 ink cartridges in order to exchange DUD cartridges, make it obvious on the packaging itself. I drove over an hour round trip AFTER making a phone call to Office Depot to confirm that they could exchange these. I explained the troubleshooting I did, had the order receipt and the cartridges which were clearly not used (except for test prints). I did not have the tinfoil and cardboard box the ink came in so was told to call HP directly. HP kicked me down the line of 3 people by HP with a whole lot of nothing. So, now I have a new HP printer and have to eat $90 of the 910XL ink. I was, however, offered a "really great deal" on ANOTHER new printer from BOTH Office Depot and HP. Like I'm going to buy another HP product or support Office Depot after such an expensive and time consuming experience that led nowhere. Back to Amazon I go.... read more

Phone lines dont work at all. Tried calling several locations and each ext. says not recognized. Frustrating if youre trying to see if they offer certain services and cost of them. Get it together read more

DON'T COME ON SATURDAY - THEY ARE ON A RUSH! I was wondering why Office Depot don't have customers, and some of the locations are out of business. I probably found out the reason. This afternoon, I was completing my printing and it was two minutes before 7 PM, the team members started yelling at me, by approaching my printing station twice, at 7:02 they asked me to interrupt my printing and resend it to the other email. Finally, I was ready to pay and they said "oh the cashiers closed, this is Why we cannot charge you". I said, I know it's Saturday and I know you might had a busy day, but you should move your closing time to 6:45pm, that way you don't rush people like this. This was so uncomfortable how they don't take care of their customers. I left at 7:05pm because you can tell how they are pushing you and moving you from one place to another. (It was just a three page document) read more

Placed my order online for curbside pickup, and received an email notification that my order was ready, with store hours indicating they were open until 6:00PM today. Arrived at 5:15PM, to be greeted by about 8 employees with TERRIBLE attitudes, closing & locking up the store. I was surprised they were closing early, but all they said was 'we are closed.' I even explained the email said they were open until 6PM, and then an older female employee just said 'we are closing early today. It's your fault for arriving late.' I explained I was not arriving late. And that their email stated 6PM, to which she responded 'not my problem.' I explained it's fine if they need to close early, but they shouldn't email customers saying they're open until 6PM just a couple hours prior. Like a classic employee who thinks she's better than all the customers, her response was 'I'm not the one who emailed that.' I told her the store should fix these inconsistencies with corporate, to which she said 'that's not our job' --- the entire group just walked away laughing and snickering. Let's see who's laughing when Office Depot needs to cut locations and yours is axed due to poor-attitude impacted sales performance. In case you're too 'above the customers' to connect the dots, I'm referring to your job stability, worsened by your poor attitude. read more

Office Depot - Received an email just a couple hours ago for my same-day curbside pickup stating the store was open until 6PM. - Office Equipment Near Me - Temple City, California

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I went in around 1pm to do some printing with my USB drive. There were two lines, one for regular purchases and the other was for printing and package pickups. There was 5 people ahead of me for services and we all proceeded to wait while 2 people were behind the counter helping customers. A few minutes has passed, one of the cashiers told us to check in with the screen instead of waiting in line which nobody knew about. There should probably be a sign that says check in on screen for assistance or something along the lines of that. It also might be helpful to have that screen set up at the entrance of the line and not at the front of the line where the cashier is. There was a large sign that stated that if you do self service for printing there will be a $2.50 minimum. To avoid this since I was only printing 2 sheets, I proceeded to check in and wait the 14 minutes as stated on the screen. A little over 20 minutes later, it was my turn and I went up to the cashier. The guy proceeds to tell me that there was a $2.50 minimum for printing. Which I was very confused about because the sign was inferring that if you don't wait for assistance from the guys behind the counter that you would have to pay the minimum. He then proceeds to tell me that if I went to the printing machines myself for self service there is no minimum and that it was $0.12/ sheet for black and white. So basically I just wasted half an hour waiting and could have just done it myself in less than 5 minutes. read more

I purchased an HP printer m479fdw and had lots of problems with it- it uses lots of ink- it prints red lines on the BW printouts I have tried all kinds of printer cartages they do not work well-- I called hp and they said their cartages need to be used- the original cartages cost 1,000- for all colors= unacceptable! office depot said they could not do anything about this. read more

Okay so I haven't been I side this store in ages, but this review is for the online curbside pickup service that is offered. There was a big sale online for office chairs and we needed some new ones so we ordered two. There was an option to ship to my house which would take a little longer, or ship to a local store and it would be ready by the next day. The ship to store option also included an option to pay extra and have the chair assembled so I don't have to do it myself. We paid for the assembly option. I ordered the chairs sometime in the evening and by the next day I received a call that my chairs were all ready to go. I showed up and pulled up in front of the store at the curbside pickup area and called them and an associate came out with my two assembled chairs and loaded them directly into my car for me. I never even had to leave the car. The associates I talked to on the phone and the one who loaded my chairs were both friendly. While I cant speak to the interior of the store, the curbside pickup service was really great. read more

Please don't come here. The copy and print line is uncleared random people just cuts in front of you and the store associate don't give a shit about it. Never coming back again. read more

A few days ago I went to get toner and I forgot to get receipts, so I went back the next day to get it. It was the same lady who helped me with the ink. Took awhile to look for it but she is great, very helpful and patient with me read more

I went to buy a virus protection yesterday. And from the cashier the sales clerk shouted can i help you? I said yes what is it that you need ? I said can you come to me instead of me shouting back and forth with you. So the guy sent me a young man in training. We walked over to the wall where the virus protection was. To get straight to the point he fid not know what he was doing or could not answer my questions that place sucks. read more

I was there at 7:20 pm and wanted to print some stuff, but the workers told me to come back tomorrow morning at 9:30 because he already opened the cash register and others. You guys close at 8 o'clock so should have time to help the customers. The worker was rude and having an attitude. I know everything is hard right now, but if you're gonna work as a customer service you're supposed to help. read more

My husband went to drop off Fedex package. The man asked what's inside the box. We're like OKAY why? I mean if we told him what it is, and you happen to be interested in it, will you steal? Then, he said no battery or hazardous material? Now, That's the question he was supposed to ask (like USPS). Then, he said the machine printing broken, so he can't give us receipt of dropping off. So, we said never mind. We have to go somewhere else because how do I know if I can claim when something happen to the package. I mean everything doesn't sound right at all. I am very disappointed in how they work. Not to mention I have to drive to another place to drop off the package when the gas is so expensive these days. T_ T read more

Go to Staples for better service. I have no idea how the Hispanic lady working at the print area (I believe she may be the manager too) is getting away with yelling at customers. She has also yelled at me as well for asking a question. She's straight up rude.. I get she may want to be the HBIC but you can do that without being rude. Just a suggestion if you're reading this, quit if you hate working there so much. It's that simple.. read more

Their workers are attentive, but that's about it. The printing services are terrible. Every print job requires you to have a minimum order of $2.50 or else they'll charge you the flat rate. It's just some paper and ink guys... read more

This review is for the FedEx ShipSite within this Office Depot location. My email from FedEx for a pre-paid return contained a QR code and stated "Head to the nearest FedEx location so that they can print the label for you. All they need to do is scan the code below." This location is one of the returned results when searching for locations on the FedEx website and filtering for "Get a shipping label". However, upon arrival, I was told that QR codes were not accepted here, and was instructed to forward the email to an address posted on the counter. I did, and was then directed to a second employee, who would have printed the QR code instead of the shipping label that I needed had I not clarified that I needed the shipping label. I had to direct him to click a link within the email, after which he printed the shipping label, but used a normal piece of printer paper rather than a proper adhesive label, requiring me to borrow shipping tape to attach to my package. I dropped my package into the outgoing bin and declared my errand complete, until he flagged me down to ring me up for a $2.52 Office Depot full-service print charge that was completely unexpected. Had he informed me of this charge in advance, I would have returned home to print and tape the shipping label at home, or driven to a real FedEx office instead. In short, don't consider this FedEx location to be anything more than a building that happens to contain a drop box. I added a star only for its convenient location and hours. read more

Office Depot - $2.52 for a single black-and-white print of a shipping label. - Office Equipment Near Me - Temple City, California

Office Depot is my "go-to" stationary store, now that Big Box stores have replaced the smaller boutique stationary stores. I appreciate the low costs, but feel they tend to have better prices for their own brands, which seems to be of lesser quality than name brands. The staff are supper nice, and I've never had problems at this location. However, many times, the items are not in stock, and/or not the right color I was looking for. Sometimes, you need to compromise price for quality, but that's life's story! read more

Office Depot - Black Friday - Office Equipment Near Me - Temple City, California

I would not recommend to go to this Office Depot. The workers don't know what they're doing. There is no one at the front desk or at the FedEx station. read more

Went near closing time and employees were friendly and helpful. The self service printer however was not easy to work with. Though it says it connects with google drive it does not show all documents in your drive, thus i was unable to print my document. Aside from those troubles, i managed to get 7 bug bites in the store near the self service printing after within 30 minutes. Overall great staff, though store and machines were not good. read more

Had great service here at Office Depot. I ordered a desk chair and they assembled it in a shirt amount of time. Friendly staff- I will come here again. (Curbside service also available) read more

This review is for Fedex inside office depot. The employee name Mike didn't know anything at all about Fedex Smartpost or now been called Fedex ground economy. He is the rudest staff ever! He told me to go to USPS instead and he said that he can't log in to the system and can't give me the confirmation number. I told him I use fedex smartpost before and he keep mumbling. In the end, he scan it and give me the receipt. Me and the other customer in line look at him like piece of jerk. Man, you work at fedex/office depot! You have to know your stuff! Or maybe you just wait for payday. And one more thing, treat people like you want to be treated! read more

I just came in and the workers Alexandra and Nate weren't really helpful. Instead of helping the customer they just kept focusing on talking instead of customer service. Alexandra came to help but wasn't helpful at all the machine kept not working. Then she told me to move to the other machine but that wasn't working, but she just kept talking and talking to another coworker not making sure I was actually able to have a working machine. She was such a bad employee. I had to make their review. read more

I came in to ship out a FedEx shipment, went to use the self-serve printer machine because I didn't have the shipment label. I was frustrated because I was sending the pdf label to the supplied email address but the machines would not pull the label correctly to print it out. An associate, Daniel, saw my frustration and came to help. He noticed that the self-serve was not working correctly and came to help me out. He ended up printing my label for me. Thanks so much for your help! read more