Catlin did my inspection was very thorough, knowledgeable, and respectful. He made sure he found…read moreout where iut water shut off qas and after finding out our water pressure was extremely hight gave us options to fix it. Thank you so much

Tremendous response, service, and all around customer experience. Would highly recommend!read more

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

If you're looking for a trustworthy and knowledgeable plumber, call this guy. Since I work two jobs…read moreI was afraid that it would be hard getting an appointment time for him to come out to repair a drain that has been continuously having problems and I have been bandaid-ing. But He was able to fit me in for an appointment at a time that actually worked for me and I didn't have to take off from work for. Not only that but he was early! He communicates well and let me know when he was on the way and explained what the game plan was before he actually did it. His price was affordable and the quality of service was impeccable. My house is older so I always seem to have a plumbing issue and until now I've never found anyone I would consider my go to guy, but Bill's plumbing will now fill that void. Thank you again for your honesty, kindness and good work

They were awesome. Arrived on time built a very difficult desk with 71 steps in two hours so these…read morepeople are highly recommended.

They were fast to respond and came to house to look at my support porch corbel that was separating…read more They advised that they could do the job and estimated 2-3 hours with a minimum of 230.00 for 2 hours and then 115.00 for anything over that. The technician did set up and then advised that it was out of their scope, I was very glad that he did evaluate and saw that he could not do the job! BUT then I received a call from their office and was told I had to pay for 1 hour of SERVICE! They looked, they bid, they showed up, they set up, did nothing else but I had to pay due to their mistake!! It was not my fault that it was out of their scope! Be very careful with them this was wrong! They came and looked before the bid and did not do the work and I had to pay for NOTHING!!

I am so impressed with this business. I called, some one returned my call promptly , and I…read moreappreciated that! I was given a quote on the phone for a 40 gallon , GAS water heater installation of $1250.00 to $1350.00. Alan showed up on time, installed the new water heater, hauled the old one away....and we are done! I called several companies in Tucson and the range in price for the same thing was 2,000 to 4,000 dollars installed. That seemed high...(really high). I priced water heaters (gas) and the range was 500 to 600 dollars for a water heater. I get a company has to make a profit, but a company that charges reasonable prices will get me telling EVERYONE I know, and writing reviews. Well done Just Water Heaters.........well done. I give them a 10 out of 5!!!

Highly recommend. These guys are quick, inexpensive and do very good work. I called after our water…read moreheater failed. They made an appointment for the very next day. They came, removed the old water heater, replaced with a new one and gone in about 1-1/2 hours. They even provide you with info to schedule an inspection with the city. My neighbor and several others in my community agree. I'm not sure you'll find a better service.

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.