Oh! My! Goodness! I am so very pleased with the service I received today! On time, efficient with time during cleaning, professional, polite & courteous. They easily proved why they are better than others. I am extremely picky & have very high standards/expectations, when I say these are the guys to call-I freaking mean it! Lol! Chem-Dry is so much safer on your carpets then tons of hot water soaking into the root of the carpet fabric-just waiting to mold. With the climate here in Hawaii, ya really gotta consider how well you take care of your home. read more

Oahu Chem-dry, you guys are awesome! I can't thank you enough for doing such an amazing job! I hired them to get our sectional couch cleaned from a recent soda spill stain and the filth that collected over the past two years and I am definitely happy of the outcome; it looks brand new all over again! Naeole, along with his partner Jameson got down to work right away,were extremely friendly and personable. Many thanks again; my family and I appreciate the hard work you do! read more

Oahu Chem-Dry - Before - Carpet Cleaning Near Me - Kaneohe, Hawaii

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First of all, the technician preforming the work was very polite and friendly. Was excited to get an appointment with only a few days notice, but unfortunately I was double booked. Appointment was for the morning, but wasn't able to get them to the house until the afternoon. Several areas were not cleaned and the carpet was very wet afterwards. However, the team attempted to fix the situation, but I have already moved out. Thank you Oahu Dry Chem. read more

Cleaned our 3 bedroom and staircase which was filthy and Carpet looks brand new. I didn't think they could get it, but they showed me. I am so pleased with there service. Eli communicated very well was timely and very efficient. Mahlo Eli and Oahu Chem-Dry. read more

I contacted Oahu ChemDry for a quote and it was super easy! He asked me to send pics of what I needed cleaned, then gave me a quote by text. The guys arrived, were very professional and super friendly. They got started right away and worked hard the entire time. I needed my front Jeep seats cleaned because they haven't been cleaned in over 3 years and I have two Rotties that drool on all over them when we go places. The carpet on my house stairs is 15 years old and was disgusting when we bought the house 2 years ago but we were having contract work done and didn't want to clean/replace until after all the workers were done. After getting a scary quote to replace the carpet, I decided to try and get them cleaned in the hopes of getting a little more time out of them. I had my doubts, but Oahu ChemDry got them VERY clean, even removing all of the stains that I figured wouldn't come out. The even better part is that they no longer look quite as worn down! I also had my two micro-fiber reclining couches cleaned with amazing results. Dealing with Oahu ChemDry was a pleasant experience from start to finish! read more

Oahu Chem Dry is the real deal. Finding a good carpet cleaning business isn't easy. Anyone with minimal expense can buy a carpet cleaning machine and call themselves professional. Here's why i feel Oahu Chem Dry is the real deal: 1) They are very affordable, 2) They were able to fulfill an appointment on last minute notice, 3) the owner, Naeole, is very personable and professional, 4) this is a national franchise company with tested and proven equipment and chemicals, 5) since it's a franchise of a national company, this leads me to believe he is insured (read: professional), 6) his process uses very little water compared to a traditional carpet cleaner which leads to my next point, 7) my carpets were dry in a matter of hours, not days, which means less chance of stains wicking from beneath the surface back to the top, and 8) my heavily soiled carpets were cleaned satisfactorily. Here's the low down on my situation. My condo association sucks. We have carpet in the common area hallways on every floor that lead you from the elevator/garage to your unit. The carpets are neglected with years of build up. I bought my condo less than a year ago and during that time, i was told the association would rip up all carpet and replace with new. They did not because they couldn't afford it (and to add insult to injury they also raised maintenance fees 12%). So i was left with a new (to me) condo with filthy carpet outside of my unit. I paid another carpet cleaner to clean half of the hallway, in front of my unit and past the units to each side of me. It came out better but a lot of wicking occurred during the drying phase. It took 2 days to fully dry. A month later, which was a few days ago from today, i called Oahu Chem Dry to re-do the hack job. He showed up this morning at 8am. Instead of only re-doing the same half of the hallway, he did the whole hallway for not much more. Naeole spent a lot more time than expected, but he honored the quoted price. He completed the job by noon today and it looked great. I got home from work at 8pm and the carpets were bone dry, absolutely no moisture, and no wicking. Just clean carpet to my satisfaction. Attached is a 50/50 shot of the dirty carpet and clean carpet. Learn from my mistake (and my frustration with my association). If Naeole and Oahu Chem Dry can clean my nasty-ass carpet, he can probably clean yours too. Don't contract a fly-by-night carpet cleaning company or you might have to do it again and pay twice. read more

Oahu Chem-Dry - Happy carpet =), sad carpet =( - Carpet Cleaning Near Me - Kaneohe, Hawaii

Naeole offered me a reduction when their front wheels broke and they could not make it on the day we arranged. Very considerate! But why should these 2 hard working young guys offer me a discount just because the front wheels broke. Plus their prices are good already. Shows their dedication to their business. Great service, carpets look great and best part they have no chemical smell. My husband is very sensitive to smells and we could be in the condo right after the carpet was cleaned. I will definitely call them again and highly recommend them. read more

Eli was our technician and honestly he couldn't have been more friendly or personable. He cleaned my area rug and couch and they turned out pretty great! I was concerned with a few small problem areas on my couch afterwards and Eli scheduled a touch up appointment immediately. He returned on a Saturday, and essentially re cleaned almost my entire couch, at no extra charge. It seemed like so much work, so I offered to pay them, but he insisted he just wanted to make sure we were happy with the cleaning. I definitely recommend them and plan to use them in the future. Thank you Eli! read more

I hired Oahu Chem Dry for carpet cleaning before moving out of our old apartment. I contacted them last minute, and Naeole was fast with his response and was able to make it on the day and time I needed them. They were on time and were quick with the job. Our carpets must've been over 10 yrs old and it always gave me allergies. I was shocked at how much stuff was stuck in that carpet after seeing their machine! The carpets looked like new and looked better than I remember seeing them upon moving in. The price was not bad for my budget either. I'm impressed with their work and will definitely hire them in the future again! read more

I am still glowing over the splendid carpet cleaning two weeks ago and regret not posting this sooner...but it is written with a grateful heart. It was set up to my satisfaction in my first talk with Julian. Naeole and Eli came on the promised date and could not have been more careful and capable professionals ... dedicated to the job and so helpful and friendly to this very old lady. Thank you for your much-needed help. You made it all a pleasure and very affordable considering the amount of your time and effort. I am happy to commend, and recommend with confidence ! Charlotte Roach, Kaneohe read more

We were more than pleased with Oahu Chem-dry! I would recommend them to anyone. Ask about their bug spray if you're required to have a receipt for move out. They can help you with that! They saved me $125. read more

Absolutely excellent service. Looking for a reliable carpet cleaning company can be challenging when there are so many to choose from. I requested a few quotes online for a couple different companies and didn't receive call backs for days. When I called Oahu Chem Dry, I received an immediate answer from the owner and he placed me on his schedule and serviced my carpet a few days later. He gave me an accurate estimate over the phone and was early when he arrived. The owner/operator Naeole, is very professional, punctual, honest and thorough. I highly recommend him to anyone who's looking for superior service and who doesn't want to spend hours researching companies. I hope this helps! Aloha Crystal read more

Great company! Frank goes out of his way to help. Came to my home to assess and spot clean some linen furniture. He has fair and reasonable prices and does great work. Highly recommended. read more

We experienced a smooth and efficient experience with Oahu Chem-Dry from start to finish! From their immediate and thorough responses to my inquiries via Yelp! to the completion of contracted services that very week, I couldn't have asked for better service! They did not try to upsell me on products or services that I didn't need and answered all of my questions. The carpet treatment was extremely thorough and delivered everything promised! It's like we have brand new carpet throughout our house! It is once more beautiful and sanitary for our family and especially the kids to enjoy! read more

We hired this Company based on good reviews and a very personable scheduler, but this turned out to be a nightmare experience. The day of the scheduled cleaning only one technician came to clean. The technician also arrived late. We had been given a quote and were very forthcoming on the size and number of rooms. We had no idea that the cleaning would literally be an all day process and that the technician would stop working to eat lunch. When our house sitter did a walk through of the house the technician noted that there were stains on the carpet that he couldn't remove because he didn't bring the stain remover in his van. He offered to come back and clean all the stains he didn't remove but wanted to charge us for another room. Isn't it expected that a carpet might have stains on it....isn't that one of the reasons one might hire a carpet cleaner? I have never had a carpet cleaning company say they'll come back for an extra fee. I can understand if you can't get a strain out but why should we be penalized that you didn't bring the stain remover? If that wasn't bad enough, our son returned home after the technician left and there was a significant amount of cash missing from his room. We immediately contacted the company to report the missing money only to meet with denials and accusations that it was our own house sitter that must have taken the money. After completing a background search of the technician it was revealed that he had a criminal record. The owner claimed he had no knowledge of this. We asked the owner if we could schedule a conference call with the owner of the company, the technician that cleaned our house, our house sitter, and myself. And as of right now there's been no response to our request. Lastly, after the chem dry cleaning there are more stains visible on the carpet then before. It's almost like whatever chemicals they used caused the stains, that we had previously cleaned before, to rise to the surface. read more

Naeole was awesome...examplified the true aloha spirit! He even told us some Hawaiian history! Very professional and thorough with his work. He gave us his best price and really took care of us. Thank you!! read more

These guys came and cleaned the carpet and chairs in our church's sanctuary and classrooms. We were cautious going in as we haven't used Oahu Chem-Dry before. The end result was a great cleaning job, the carpet and chairs looked like new. They also sanitized the carpet in the nursery and toddler's class where kids crawl around, making us feel much more safe about the children's health. The staff were friendly and professional. The most impressive part was watching the guys work - they were busting! Both the carpet and chairs dried quickly and there was no disruption to any of our services. We have now entered into an agreement with them to come and clean our church on a regular basis. read more

I definitely recommend using Oahu ChemDry for all your cleaning needs. I received a very timely response with professional and efficient service within days of calling. Naeole and Shiloh are an awesome team of professionals with clear pride in doing a good job and making sure I was satisfied. They were able to remove years worth of accumulated grime and my floors look beautiful! They are extremely hard workers, polite, courteous and careful to ensure good attention to details, cracks and corners. They spent several hours of very hard work and diligently cleaned my tile floors and showers and I couldn't be happier with the results. I am very pleased to write this review and believe you can't go wrong in using their service! Thank you Oahu ChemDry, you are great guys!!! read more

I'm giving 5 stars for several reasons... I requested a quote from Oahu Chem Dry, along with 4 other carpet cleaning companies, on Sunday afternoon. Within a couple of hours I received a call back, quote, and appointment! I was so impressed with the response time and his professionalism. The carpet was cleaned and dry before any other of the companies even called me back for a quote. The carpet was probably 10 years old, it was in the master bedroom of the apartment I was moving out of, I thought it should be thrown out. After Naeole did his magic, it was fluffy and stain free...I actually thought that it now looks like it has a few more years in it. I appreciated him sharing about his process and general carpet maintenance with me, it really shows his knowledge and passion for the business. Thanks Naeole! My inspection passed and I got my full deposit back. read more

fabulous job...highly recommend. Tech was on point gave me instructions on what he was going to do...informed me how each product worked & also told me what he couldn't do...I liked the honesty read more

So they came in, cleaned the carpet with the exception of a couple spots they were unable to remove. They said it would be an extra charge to try to get those out. Then....a couple days later I noticed our coffee pot was missing. And then my husband tells me that he got cut on his foot by glass shards. At first we thought the pot possibly may have fallen on its own but then where were all the pieces?? Then we found a couple more pieces under the fridge and even a piece with the coffee pot brand name inside the refrigerator! So apparently someone dropped it and partially cleaned it up. The carpet cleaners were the only ones that were in there and I wanted to find out the whole story. So we contacted Oahu Chem Dry to find out what had happened since no one from this company mentioned anything. The owner said he would talk to his workers but then 2 days goes by and no response. So we call again and no return calls. Now this is not right. First your workers don't even own up to a possible accident, and now the owner can't even return calls to get this resolved! And now we're out a coffee pot and left with a cut foot. Now I'm wondering if there's anything else missing??? And what were they were doing in my fridge....eeewww! You may want to think twice about the honesty of this company. In response to your response... I am not sure why we get a response only now that I have commented on yelp. We tried to contact you by phone several times without any call backs. Your company is the only one that had access to the unit. I hope you can call us back to get this resolved. read more

Fantastic service, highly recommend. Naeole came to clean our couch and mattress yesterday and we are still amazed at the results. Not only do we have a clean couch and mattress but also that smells great. He left them looking completely brand new. We can't thank him enough for quoting us affordable prices and scheduling us last minute. If you're looking for reliable and professional cleaning service he's the one to call. read more

Oahu ChemDry cleaned and sealed our very old and damaged saltillo tiles. Naeole was professional, thorough and very easy to work with. He went out of his way to make sure we were pleased with the job and did it within our narrow time constraints. We are grateful for his work and his kindness. read more

Extremely impressed by the service and professionalism, my carpet is disinfected, clean and just like new!!!! We had pet urine spots and odor, once our carpet dried the spots and smell was GONE!!!! Amazing work, we are very happy!!! read more

I contacted Julian at Chem-Dry early this morning because my real estate agent said the buyers wanted the carpet in one bedroom cleaned ASAP. Julian got ahold of me within an hour, his price was very reasonable and he even offered to try and shift around his schedule for Friday the 14th of December in order to accommodate my urgent request. Even though after talking to the buyers hemselves, they said no, that was their real estate agent, not them and no need to clean the carpet but I would absolutely recommend Julian and Chem-Dry in Kaneohe for your carpet cleaning needs. read more

Great Service. A few things I consider... Were they on time? YES, Were they able to take care of a few stains? YES - Did he try to up-sell me on service I don't need? NO!! I would highly recommend giving this company a chance! read more

Naeole came and serviced our carpets today. He was the nicest guy I've met on this island and I've been here for 5 years now. So very polite, friendly and helpful. He did such a great job on our carpets. He worked very hard on very old carpet in our rental. Our four bedroom home looks lovely. I will no doubt use Oahu Chemdry from now on. Mahalo Naeole. read more

Naeole & Oahu Chem-Dry are AWESOME!! Highly recommended for any size job. Very professional and punctual. For military families, not many companies will take a small job to professionally clean a stairway. They not only accepted it but they also didn't charge taxes. Thanks you guys!! read more

Fantastic service, including an accurate quote, on time arrival and quick cleaning, and great results. My property manager complimented how clean the place looked, even stating that it looked cleaner than when I moved in! Super courteous service and best price I found. Thank you! read more

Fantastic service, on time, friendly, and professional. I'd definitely recommend him for all your carpet & upholstery deep cleaning needs

Naeole, owner of O`ahu Chem Dry and assistant Shiloh definitely deserve 5 stars for the professional job they did on our carpets, and sectional. I usually have my carpets and sectional steamed cleaned, but decided to go chemical clean due to the rainy weather. I was under a time restraint and they not only did a fantastic job on the carpet, but everything was dry within hours, without that chemical soap smell you get from steam cleaning. I inadvertingly mentioned I was planning to steam clean my sectional, and that's when Naeole showed pictures of some their work. All I can say is the difference before and after is just astounding, this company is professional, conscientious in making sure your are happy with the outcome. And check out the affordable prices. I will now be scheduling their services routinely. READ THE REVIEWS they speak for themselves. Who feels like taking time out write a Positive review unless the service has been beyond their expectations. I highly recommend Naeole's Oahu Chem Dry. Afton & Cheryl read more

I am extremely disappointed in the poor quality of "cleaning" from Oahu Chem Dry. The owner, Naeole, and his helper seemed more interested in talking with each, and on the phone, then cleaning my carpets. Naeole talked a lot about a new business he hopes to start soon in Hawaii and paid little attention to his current job at my home. The Oahu Chem Dry advertises "most stains eliminated". They eliminated ZERO stains on my carpet. Note: my carpet is maintained regularly and in good condition with only two clean adults and one cat living in our house. They also scratched tiles leading into my bathroom with their cleaning tool. The only part they did appear to clean was an area rug which Naeole bragged about not charging me extra for after the tile damage was pointed out to him. $400 for an area rug and tile damage and no stain removal is a high price to pay. There was no satisfaction regardless of their claim of satisfaction guaranteed. Greg B Kaneohe (I don't know why it says San Francisco in email address) August 2018 read more

Great service! Naeole was very helpful I'm really sentimental about my things and he was able to save a chair that was passed on to me it looked new! Thank you Oahu Chem-Dry and Naeole! read more

I m currently living in MD but I hired this company to clean my carpet at my place in Mililani, Hawaii. I scheduled an appointment n made arrangements with the company via yelp n the response from Naeole, owner of the company was fast n very professional. He was really knowledgeable, understanding n patience too with me--making arrangements with my family in Hawaii availability as well his company's availability. Anyways, he did a wonderful n awesome job on my 10 years old carpet. I am ashamed to say that my carpet was very dirty n ugly even with numerous cleaning with a rental cleaning machine from Longs Drugs store. I even hired a professional carpet cleaners company(not going to mention any name) to clean my carpet before I left the island. Well carpet was clean but stains were still there. The results was almost the same as renting a machine from Longs drug store. This time I Google n read the reviews. People were very satisfied with this company n so I hired this company. I m happy to say I m 100% satisfied too. Naeole did a very thoural job. My carpet of 10 yrs look like a new carpet. Wish I know how to put up the pictures of before n after so you would look at the big differences. My family in Hawaii loves it n are very satisfied n happy. Thank you Naeole for doing business with you. I recommend this company to anyone. read more

I was highly disappointed with the service especially with the guy talking highly about his company and he getting all 5 stars. The reason for the one star was because three of my closet spaces were not cleaned; two closet was cleaned only on one side and one closet wasn't cleaned at all. How do I know it was not clean? Because it still had the imprint of my furniture still in the rug. Also, I had blackish gray stains on my rug from the tool which was used which was left on the carpet for awhile. The biggest problem was he used my brand new vacuum cleaner to vacuum up the wet carpet mess. He stated he forgot his vacuum cleaner. My new vacuum cleaner is a horrible mess and I have to clean out the rug from the vacuum cleaner (I'm still cleaning out the rug from the vacuum cleaner). I didn't inspect the rooms till after he left and was disappointed with what I saw. Blackish or grayish stains on my carpet. It looks like it wasn't even cleaned. I notice if I wasn't watching he did a quick job (upstairs were the stains are) but when I was watching he cleaned better (downstairs and couch). I sent the same complaint when I received an email from the company but no respond. I also tipped the guy $15.00 for lunch. The joke was on me! I was trying to support the small local company but because of this bad customer service I need to re-think my options. read more