I love working on cars. Do I know how to work on cars? Absolutely effing not. But I've watched…read moreenough people do it over the years to occasionally look at my vehicle and think, I could effing do that. This week I decided I'm apparently a Woman Who Maintains Her Own Vehicle™. Fluids, filters, oil change, windshield wipers...the works. The staff here were incredibly helpful double-checking all the parts I'd researched and making sure I wasn't confidently purchasing the wrong stuff. Then came the windshield wipers. After watching videos, reading instructions, and spending an embarrassing amount of time fighting with one stupid blade, I had a blanket draped across my windshield because the internet convinced me I was one wrong move away from shattering the glass. Something snapped off. The "depression tab" wasn't depressing. Neither was I.... yet. Finally, I gave up and came back for help. The woman working came outside with me. I handed her my protective windshield blanket. She looked at me like I'd handed her a live raccoon. "You don't need that." Turns out, THERE WAS NO DEPRESSION TAB. It was a slide-down mechanism. Five seconds. She replaced both blades in FIVE SECONDS. I had spent hours researching, struggling, questioning my intelligence, and reconsidering vehicle ownership entirely. She handled it like she was brushing a crumb off the counter. She even told me to come back if I had questions. Ma'am. You should not have said that. You're around the corner, I have projects planned, and next up is my own oil change. So there is an excellent chance I'll be back holding a mysterious bolt asking, "Is this important?" Phenomenal service. Thank you, Queen.

Edited 49 minutes ago I had been giving this store high…read moreratings because some of the employees have been very helpful but they recently sold me $45 can of refrigerant + stop leak that had already been partially used. When I tried to return it because it turned out I do not need it since I found the leak they accused me of using it and trying to return it. I spend hundreds of dollars at this store but not now. I will also be writing to their corporate office and letting them know this location is selling partially used cans of refrigerant.

Great place , to buy parts for your car way cheaper then an auto parts , customer service is…read moreAwesome !!! Great staff , highly recommend it .

I bought Airbags for my Lincoln town car and they were life time when One of the airbag is…read moreleaking I went to the office manager is the jacket that IOne of the airbag is leaking I went to the office manager is the jacket that I converted to springs so after put an amount in one of the springs was defaulted in my car with Leyn and So I went back to converted back So I went back to converted back to airbags and they will not honor their lifetime warranty the manager of Ric he's a piece of shit

Prices are always expensive than other autozones, employees are tricky ...... never buy there againread more

The clown running this place has no idea what he's doing. He has to call another manager to help…read morehim. The other managers are just there to socialize. They won't help you. I stood there 20 minutes waiting in line. The guy before me had gotten sold the wrong battery and they were having a 22 minute conversation when I asked was he going to do anything? He said he was just there to socialize. I told the customer to call the number on the window that someone would care. he got upset a false allegations.

Nathan is the best, he does everything right the first time. He has a great taste in music too!read more

This place is hands down the best experience I have ever had with a mechanic and in customer…read moreservice ever. They will NOT rip you off, lie to you, nickel and dime you or tell you what you want to hear. Nate even drove my car home to his place, closer to me, so I didn't have to drive that way in rush hour traffic. I will never use anyone else again!

Had a poor experience with other locations, started going here. They were consistent and top of…read morethings. Just went yesterday for the removal process & was shocked how quickly it was done. All in all, they were patient & very kind! I believe I was helped out by Adrian, cannot remember his name though:/

This is a predatory company that overcharges and has hidden fees upon completion of service…read more Individual vendors are generally decent but at the corporate level they are a bunch of thieves. My terms of service were completed over 8 months ago and I still receive threatening emails several times per day even though I have them in recordings admitting my service has been finished months ago. If there is another class action lawsuit in the works please contact me so I can sign on! David Emden 480-416 8420 The phone number for corporate is apparently not in service. This is what happens when lobbyists turn over to private corporations the mechanisms the state should be handling. Private Prisons etc. Let's sue these pos out of business.

Paul was phenomenal with his customer service skills, we went over and beyond to help me. I am…read moreappreciative of his professionalism and he deserves to be regional manager. God bless also thank you Jimmy for your reference.

Jessica, the shift manager spent a huge part of her workday helping me figure out a dead battery…read moreand made sure that my warranty was honored (while also getting through a literal store's worth of other customers.) She was extremely professional, courteous and helpful. I highly recommend this location and her help specifically to anyone.

I prefer O,Reilly over the other places for my auto needs. O'Reilly,s to me at least always has…read morethe small town auto parts store feeling, I have multiple cars and I like to tinker on my own vehicles and they see me often and they are always helpful and if I need to have a part ordered it typically is available for pick up a few hours later. The shop is very clean and organized the team is knowledgeable on parts and mechanical issues with great attitudes willing to make a customer happy. They do take your used motor oil, and provided a tool loaner program if a specialty tool is needed, let's face it sometime it's a once in a life time job why buy and expensive tool for it if you will only do it once? What I like the most is the parking lot is clean and the trash cans in front are not over flowing and building mountains of garage I'm on the side. They offer a military discount.

If i could give it a 0 i would! The "men" working there are all incompetent! They could not nor…read morewould help in anyway possible! They didn't even seem to know anything too. They all acted dumb when we asked questions so we could do it ourselves!

I wanted to take the time to leave a review for COPPERSTATE Alternator. However, I believe a little…read morebackground is required. First of all, I'm an OLD guy, quite old by most standards. I grew up in a rural farm area and from a very early age I learned to fix things, especially vehicles and equipment. We didn't have the luxury of taking our cars, trucks and tractors to the corner repair shop to be repaired. Fast forward to sixty years later. I drive a 2005 Toyota 4Runner that is 19 years old and looks and runs like new. I purchased an alternator from Copperstate Alternator in 2020 after the original alternator gave out after 15 years, you gotta love Toyota. I opted to purchase the lifetime warranty offered by Copperstate and was glad I did. Four years later (2024), the alternator began acting up. As stated earlier I am very mechanical, I drive two older Jaguars and the 4Runner. No repair shop or mechanic has touched any of my vehicles in the last 20 years. You're probably asking yourself, why is he telling all this stuff? The point is when the alternator began acting up, I did significant testing to insure it was in fact the alternator and the thing that made it difficult to diagnose is that the problem was intermittent, the alternator would run perfectly within specifications for a while, then it would either over charge or under charge and you never knew when it was going to be a problem. When I contacted Copperstate, I talked with Dan, the same person who sold me the alternator four years prior and that says a lot for the company. Dan suggested I remove the alternator and bring it in for testing which I did. Now here's where in gets interesting, the alternator tested PERFECT. Now most companies at this point would simply blow you off as not knowing what you were talking about, given it tested perfect, give it back to you and tell you to be on your way. But not Dan, because I explained the testing I had done, and the fact that the problem was intermittent he gave me the benefit of the doubt and replaced the alternator. Now that folks is true customer service and I'll tell you why. You see, I know for a fact in my mind, that Dan believes the alternator is good, while at the same time, I know the alternator is bad, but Dan was more concerned with customer satisfaction than being right. Copperstate is lucky to have Dan as an employee.

Juan was great with customer service and helping me out find washer and nut for my alternator pulleyread more

All the local mechanics know about this place, and if you own a car, ESPECIALLY an older model car,…read moreyou NEED to know about this place too. Penny Pincher has saved us not one, not two, but at least THREE times or more, when one of our cars broke down and we needed a part that all of the regular retail chain auto parts stores said had to be "special ordered". Penny Pincher always has the parts we need in stock and always at a much lower price than those chain auto parts stores quote. Need an example? Two days ago, our older Honda Civic blew a wheel bearing while driving on the 101. None of the chain retail auto supply stores had it in stock, but told us they could special order it for $15 and that it would take days to get it. Penny Pincher had it IN STOCK for $3. A day later, we were back on the road! Thank you Penny Pincher! Lots of professional and DIY mechanics come here, so the place is always very busy. Customer service can be great or bad, depending on who you get, but out of the many times that I've dealt with PP, only once did I deal with a rude employee (he was disciplined by the manager later) and the other time, they gave me the wrong part and although they fixed their mixup without complaint, it was annoying to have to wait in that long line, so make sure you have the right part before you leave the store!

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

Matt the owner personally explained everything to me and took care of my Jeep wanted to say thank…read moreyou so much my jeep drives amazing on freeway 75plus :)

MO Bad Review Had a…read more$15,000 full suspension swap that had some quality assurance issues with it. Tried getting it rectified and we couldn't come to a reasonable agreement. Had to take the issue to court. The court ruled in my favor for close to $3000 in April, 2026. Multiple attempts to contact Matt since then have been made and no response and no payment. That being said, most of the recommendations for the build were good. Matt knows how to sell and knows what parts are good for intense offroading. However, he made some bad judgment calls that required more work and more parts and he made me pay for it. That, coupled with shotty work in some elements of the build, and him ignoring my concerns really is why they've earned a 1 star from me. They boast a proud integrity and workmanship but fell short and dodged responsibility. I'd be a happier person if after the court decision, the judgement would be paid and at least I know they took responsibility of some sort, but they haven't. TLDR: Matt made me pay for their mistakes, couldn't find an agreement to make it right, went to court and judge ruled in my favor, Matt is not taking my calls to pay for their mistakes. Poor integrity, poor work, poor accountability was my experience with MO.