I went in to purchase hydraulic hoses for a diesel fix to my Tractor. The two men behind the parts…read morecounter were hesitant to sell me two hoses and said I needed fittings, without knowing what I was doing or working on and told me I needed the form fitted NAPA hoses. I told them those always split on my tractor and I don't need fittings. (they are built into the tractor Diesel). They both started talking to me in a very condescending and exaggerated manner about what I needed. It was surprising because they really had no idea why I needed them. They were an embarrassment to this store and I walked out. They say shop locally, not at NAPA anymore.

This has always been my go to auto parts store since I work in Enumclaw and I always appreciated…read moretheir good advice. Not any longer. I went in after work and was the only customer. Told the gal at the parts counter I was looking for a couple oil filters in their brand that would work for the common Fram PH 8A. I asked for the base one as I had already looked online and knew they carried 3 grades that would work. I just wanted the basic because it's for a boat and I change it often. First she said they only had the high end, most expensive one. Then when I said that was odd she said oh I have the mid level. When I was about the leave, all of a sudden they had the base one that I originally asked for. "Computer issue" apparently. LOL

Best, most reliable, timely and capable tow service you're likely to find anywhere. Great for…read moreroadside rescue, but also my go-to service for specialty vehicles and classic cars - where extra care, quality and attention to detail really count. Jason, in particular, is a top-tier professional.

The guys at Fred's have always been professional and eager to help. They do whatever they can to…read moreget a tow truck out to you, even when they're short handed or super busy. They offered more than anyone else in the area for my son's no longer running scrapper too!

I highly recommend these guys if you have a Toyota that needs repair. They definitely know their…read morestuff regarding all things Toyota and fixed my blown engine in a timely and fair manner. They even tuned it up 6 months afterwards because something minor wasn't quite right at no charge. They seem honest and are very approachable.

Loved my experience here. The nice folks behind the counter were eager to help me and very…read moreknowledgeable. If you have an older Toyota pick up, this place is essential.

I have been searching for a specific motorcycle for years. A 1985 Yamaha virago. I came across…read moretheir listing on cycle trader. I called these guys up and they went above and beyond to help me get this bike. I live 1500 miles away and they helped me get the bike shipped to me with no hesitation. This was not a high dollar sale, and they didn't have to even entertain my request honestly. Clay really helped me out, I will be forever grateful for his help.

My Grandpa bought an Arctic Cat Alterra 450 ATV here and the owner made him pay an extra $111.03…read morefor the Operators Manual! This isn't a good practice for your business. Shame on you for pinching pennies out of our elders.

Went here to pick up a few things, the guy couldn't even focus on what I was saying cause he kept…read morelooking down my shirt.

Was in last week for some supplies for winterization. Two employees and neither wore a mask. As a…read morehealthcare provider, I don't appreciate this callous disregard for public safety and won't go back.

Initially found this wrecking yard while looking for engines and I've ended up purchasing a couple…read morefrom them overtime as they seem to have stock of some obscure engines. The staff is pretty friendly, and straight forward, but they get pretty busy so there are times they can be short with you. Wait times can vary, but I've spent almost an hour each time waiting for them to pull parts for inspection. Pricing is reasonable and so far everything I've purchased has been working without any issues. Will definitely keep going back if they have parts I need in stock.

I recently had a window smashed on my old (1991 - over 370,000 miles) Toyota Corolla All-Trac…read moreWagon. I live in Portland, OR and nobody had a replacement window in our metro area. But through a series of referrals, I finally got to Black Diamond Auto Wrecking, who were recommended by a local Portland wrecking yard. Black Diamond had the window for my particular car, and the price, including $60 to ship it, was around $136. I ordered it in the late afternoon on a Monday and I had it by Wednesday evening. I believe I spoke with Mike and he was polite and efficient. The service was generally excellent and I greatly appreciate their help. The only drawback was reaching them. Sometimes I had to call them several times to get to a live person. There were times that no one answered the phone. There were other times when the phone went to a message machine that could, at times, get you into an endless loop. At other times, the message machine would put you on hold briefly until someone answered. It was kind of inconsistent and something I'd suggest the company improve. Otherwise, they were great and the window they sold me, now installed, is working perfectly.

This gentlemen was picked by our couch manufacturer to repair our couch. First he was picked to…read moreinspect it, so he didn't give us a window of time like the cable guy he said he would be here at 1 and he was here knocking at our door at exactly one. Then when he was picked to do the work he did the same, even though he told us since he was coming at rush hour it would be between 5 and 6 he showed up at like 5:05. So here I am thinking we are sitting on the floor for a week or two while he gets around to working on our couch, the next day he calls says hes finished and can drop it off that day or on the weekend if we weren't available. The man is amazing and so is his work.

Terrible . Their engines are always messed up in some way. The "mechanics" (if you could even call…read morethem that) they use too remove engines are horrible. They butcher everything possible.

Apparently this location "does not serve the public" we called ahead of time and asked to buy a…read morewindshield and they said yes they have it but when we went in to buy it we were sent to the sumner location, yikes.

Small, local parts store…read more Went in for a part for my car. They gave me the wrong part. Took the part back. They gave me a second wrong part. Took the second wrong part back. They actually tried to give me a wrong part the THIRD time, but I looked over his shoulder and corrected him. That was a while ago. Had to get a new headlight bulb for my car. I was irritated at AutoZone because I just purchased that bulb a few months ago, and I had to argue with them to get the advertised rebate. I was driving by, and stopped in Black Diamond Auto Parts for a headlight bulb. Went home, pulled the old bulb. You guessed it. Wrong bulb. If you do decide to go here and go local, I wouldn't count on getting the correct part for your car. They are nice enough, but not so nice that I feel like running back and forth returning the wrong parts.

BDA is the best place to go for auto parts in the black Diamond, maple valley , Covington area…read more They are extremely knowledgeable. You will get the correct part the first time every time ! Will not shop for auto parts anywhere else.

I have purchased parts from this store for a while now. No longer will ever come back. I went to…read morethe store to purchase my mobile one oil and filter. Waited in line for 5-7 minutes while one clerk helped a guy and 2 other stood around stocking shelves and talking to each other...ok I'll let it go I guess. Went home and changed my oil, came back with my jug of used oil. The girl at the counter was slow (almost high). She finally understood I was there to turn in the old oil. She took the oil and within 30 seconds came back stating their was "water or gas" in the oil. I asked her what made her think that and she said it was due to the smell. I took the cap off and it was black oil and you could smell it from mile away. Lazy girl probably didn't want to get her hands dirty. You lost a loyal customer, hope it was worth it bc my oil was that...OIL