Jordan and Ernest were friendly, professional and did a great job. Will definitely use Got Junk…read moreagain in the future!

Jordan and Earnest were great to work with. Their service was quick, they had great attitudes and…read morethey were very accommodating. I would work with this dynamic duo again for any junk removal needs.

Taylor was great. He swapped my car battery for our old Navigator in no time and was friendly and…read morehelpful. I will be visiting them again for other needs.

Do yourself a favor and avoid this place…read more What should have been a simple battery warranty claim turned into a two-hour waste of my time. The battery was sold with a 5-year warranty, yet it failed in less than 3 years. Their testing showed the battery would only charge to 12.5 volts--roughly 75% state of charge on an AGM battery--even after they had it on a charger for four days before testing. Instead of honoring the warranty, I was first told the battery was "good to go." When I challenged that conclusion, they tried to blame the vehicle's alternator despite providing no convincing evidence that the charging system was the problem. The explanation simply didn't make sense. I've been an FAA-certified aviation mechanic for more than 50 years. I'm not easily impressed by technical jargon, and I know the difference between a valid diagnosis and an excuse. In the end, they denied the warranty claim and repeatedly fell back on "company policy" without offering any logical justification. Poor customer service, poor diagnostics, and no willingness to stand behind the product they sold. I left with the same bad battery I came in with and two hours of my life I won't get back. I won't be returning, and I cannot recommend this business.

It seems like nowadays it's so hard to find a PC repair place where the guys actually know what…read morethey're doing. I've used the Geek Squad and others in the past and they were worse than useless. But not these guys! They were recommended to me by my neighbor, who is a Programmer with a major software company, and boy was he right. My computer crashed and would not reboot. They were able to repair it to the point of booting, and it could be used, but it was really old and definitely past its expiration date, so I reluctantly decided it was time to move to a new computer. They were able to recover all of my data (which I had of course failed to back up for months) and my web bookmarks. Phew! And it cost WAY LESS than I was expecting. I then ran into some issues with my old monitor not working with my new computer, and they helped me figure it out without charging me any extra, even though realistically they should have because this had nothing to do with what I had already paid for. I find the negative reviews baffling -- could it be that they are putting their review in the wrong place? I've seen this happen to a friend of mine who has a small business, and he regularly gets negative ratings from people who thought they were rating a different company with a similar name. Nothing I saw over 3 days of interacting with these guys even remotely resembled the negative comments. Bottom line -- if you have issues with your computer, definitely start here. This is the kind of small, local business we need to support.

First Vibes Value is underwhelming. I'm an electronics…read moreassembler and I former field service technician/electronics repair tech. Their GPUs, PC cards, networking & other peripherals are 5 - 8 generations old, yet they often want the higher end of the average price of those same completed/sold items on eBay. And sure, that's fine, if what you're selling is 100% tested/working, in great condition, cleaned and/or comes with a limited warranty. Instead, lots of items are dirty, scuffed up, damaged, and/or missing critical components. For instance, several of their motherboards were missing IO shields. Bonkers Pricing! 5-6 generation old GPUs (GTX 770, 970, RX 570 etc) were $60 - $125; SCSI cards (only $1 at RE-PC Seattle!) were $14!! By far the worst offender by a long shot was their motherboard section: They had an Asus Prime A320M-A, marked as "tested" and came with stock cooler, plus IO plate. They wanted $100!! This is an entry-level, first-gen AM4 socket (so Ryzen 3/5/7/9 CPUs) however, if you wanted to pair this board with a newer Ryzen 5000 series, for example, it wouldn't just work natively. You have to update the BIOS in the board first, and you'd 100% have to do this Bios update WITH an older Ryzen CPU, which is tricky even for tech savvy gamers. Lastly, this board and other entry level ones like it can be found elsewhere for $40 - $70, and often in way better condition, or with the BIOS update done by previous owner/seller. Other cons Some items have stickers that do say "tested", while others don't have any stickers. You have to just walk to the front and ask. Things are organized in big totes, but it's hit or miss finding parts you need, as the store as a whole is incredibly dirty and dingy, with random fully built systems, speakers/sub woofers, TVs and other electronics randomly placed in between these totes, none of which are ever grouped together. Some of their pre built laptops are up near the front desk, which I'm sure is due to the Kensington locks to prevent theft, but their desktops are everywhere, so if you're looking, your better off calling to ask ahead of time, to ask what they have in stock. Otherwise if you come in on your own, and especially if you're not a tech nerd who knows what to look for, you're absolutely going to have a really tough time finding things. The Pros 1) The staff seem knowledgeable about parts, and the repair they were working on when I walked in was a more challenging board level diagnostic test, which told me they have experience and knowledge in this field. 2) They have TONS of stock, especially in monitors, old hard to find adapters, cards etc. So, if eBay seems like it'll take too long, you'll likely find what ya need here. Repairs They do offer repairs, and I overheard a customer call on the phone and ask the guy working here if he "had updates on his PC they are fixing." The worker did acknowledge the shop did in fact still have it on their bench, but "needed another day or so to give any updates." I worked and managed a repair shop on the Eastside for 4+ years, and based on my experience, when you tell somebody only that you "need more time," it's 99% of the time due to 1 of 2 possibilities: 1) You haven't had time to even look at it; 2) You've run some diagnostics, but it yielded little/no clues as to how it can be fixed. Why transparency matters I think it's critical to communicate with customers and see their problems from their perspective. Instead of just treating them as a work order number, and getting them off the phone as quickly as possible, which is what this shop did. When I ran my shop, I always greeted the customers warmly, often by their first names (as most of them were repeat customers) and just be completely honest with them, even if it's news you may think they don't want to hear. I learned the hard way that if you don't give them information they're paying you for updates on, it often just makes follow up communications much more challenging, and can easily sour business relationships. In summary, this shop has a LOT of potential! They're in an AMAZING location, close to Microsoft and high value real estate, and they have the expertise, but couldn't help but notice the passion and organization was extremely lackluster. And yes, I realize this review focuses heavily on the negatives, but I do this from a lens of constructive criticism for my industry peers, to better improve public assumptions of the consumer tech repair industry, and to improved awareness of the right to repair laws. I hope this helps somebody, whether it's a potential customer, or the owners of this business. Thanks

This transfer station has been here a loooooonnnnnnngggggg time. Grew up here in the '60s, it was…read morea little different back then. But this configuration has been pretty static. There are recycling stations up front to use that are free. Glass/paper/metal. If you're bringing trash, you'll get weighed, handed a card, you drive up, find a spot, back in, and toss your trash. Kinda fun. Smelly. The minimum fee is $33. Not sure where the bubble is as far as weight, but I didnt break it so it was just $33 for my truckload of stuff. Friendly service. Easy to use.

Convenient and easy to work with. Was not too busy when I was there the last couple of times.read more

I think this Recology Store is one of the best things that has come to Bothell in recent years…read more It's great that we can recycle so many items through Recology - batteries, Styrofoam, textiles, etc. I also like that there are many environmentally friendly options for every day items like soaps, straws, and cleaning supplies. Finally, I want to comment on the efficient and friendly staff. Two thumbs up!

This store is so cool if you are looking for unique gifts for yourself or others. You can also…read morebring large or awkward things here to recycle if you live in the Recology area. Some of the gift items are expensive but it is because they are homemade in small quantities out of recycled materials. The workers are friendly and knowledgeable.

First time using this location, have used others. We went for wood chips. They had samples in the…read moreoffice so could verify it's what we needed. They knew how much our rental truck would hold, and listed weights too. With chips, would not be an issue but if mulch or something dense, a full truck might be overloaded! Anyway, they were nice and gave us directions but we got a little confused and went past the loading area. One of the loaders was blowing his horn and pulled his loader up next to us and nicely told us to turn around! He loaded us up and offered to top off the load once we had flattened it out. Gave us time to tarp our load without getting pushy. Nice quality chips!

Customer service at the front desk was helpful and great. The operators are quick. Location was…read moreeasy to find.

The staff here are friendly, quick and always ready to help. I've never had to wait and they go…read moreout of their way to help.

Clean, super friendly. Greatfull to have a new friendly business in Cottage Lake. Definitely our…read moregoto for amazon returns from now on. It is on the opposite end from Safeway so park as soon as you enter the parking lot from the main road. Can't miss it.

If you have any battery needs, this is your place to go. Not only do they have a ton of inventory,…read morethey are really great people. I travel for work and have found that sometimes you stop somewhere and people will try to sell you stuff even if you don't need it. That's not the case here. They are honest and will give you an honest opinion when it comes to how to maximize your current set up, and your options when looking to replace a part. Ben and Zach were both kind, patient, and good people. Come here and see for yourself!

Great service. Worked with me to upgrade the RV battery system and appreciated the guidance and…read moredigging to find the correct solution for me.