5 stars for Dane at Batteries Plus in Bellevue! I needed a…read more12V battery replacement for my Ford C-Max, and while they couldn't do the physical install on my model, Dane was incredibly helpful. He looked up my car, printed out the exact specs and registration details, and guided me on my next steps. Top-notch customer service, honest, and truly helpful!

Taylor was great. He swapped my car battery for our old Navigator in no time and was friendly and…read morehelpful. I will be visiting them again for other needs.

I always enjoy coming here the girls are really nice and friendly very helpful if in getting what I…read moreneed for my car! Even the men are nice! And it's very clean inside. Easy to find what you need

Great service, need a few things for my car and this was the right place to stop by. They didn't…read morehave one of the stuffs I was looking for, but they found in which nearby store it's available; also suggested an alternate product I can get it on Amazon. Friendly staff !

These guys are the greatest…read more Went in to the store to get a replacement battery for my sister's Hyundai, which I had driven there. They have my battery, bypass the core fee since I'm going to pull the battery and swap it there in the lot. They offer me the tools to do the job, but I explain I don't need them. Yeah right. Back in I go and they share the tools I need. Battery swapped, core returned, boom boom -- all done. All with great customer service, jokes and smiles. Did I say these guys are great?!

If I could, I'd give it no stars I would, I went in tonight and there was a lady working, I forgot…read moreher name (she was Mexican I believe with long hair, a face that says I hate my job and life) but she closed with a very very helpful coworker (older man) anyways, I needed a headlight for two different cars. I had assumed I could go in with just the make and model and year of the car and they could help find the part... WRONG!!! She demanded I give the license plate number refusing to even search by the make model year, saying that if I don't have the license plate she can't really help me, so I give her my plate since I know that one (not the other) and she claims I gave the wrong plate number (mind you my car was right outside and you could read it from the window) then she retyped it and says "good job that's correct" like I'm some little kid, then asked which light I need, I'll be honest I didn't know low Beam or high beam and I said the light just don't turn on, thinking that would narrow it down (again I've never changed headlights) anyways she then gets mad at me for not knowing and says "it's not that hard to know just turn your light on" again my light doesn't turn on, at that point I gave up and asked ChatGPT for help and within a minute I got the answers and was able to find the parts, when I went to the register the older gentleman was open so I went to him because I refused to get help from her again, and when I walked up he was super respectful, I asked if the light didn't fit could I return and he took the time to go out and remove my headlight, check the part number to confirm I was getting the correct one and then helped me replace the headlight and make sure it was working correctly, then proceeded to give me the part number to put in my glove box for future reference, he then went and checked to confirm the light I was getting for the second car was correct and when i mentioned I didn't have the plate number he said it didn't matter I just needed to know the make, within 4 clicks on his computer he was able to confirm the part was correct. I was extremely disappointed going in tonight being disrespected and to be honest felt like I was made to feel stupid for not knowing the parts numbers I needed and the plate numbers for a car. But when the older gentleman helped it made the visit a little better, I wish I got his name because he was absolutely amazing and respectful and I wish I got her name because I highly recommend NOT going in when she is working and to go to another location, if I was able to I would have left instantly.

I was concerned the price would be high from a custom business but was surprised by the very…read morereasonable battery prices. I had issues installing my new battery and they lent me a few tools and recommended a part to fix a bad cable terminal. The only issue I had was they were out of the cheaper foreign batteries for my truck.

My old '98 Mercedes diesel doesn't get driven every day and after a few days she won't start…read morewithout a a half hour on the charger. I suspected I was going to need a new battery, an expense my fixed income couldn't absorb. I've passed by Pac Power countless times over the decades but since they were close to an appointment I had I stopped in. Ryan checked the battery and found it tested good. He set me up with a pigtail to connect to a trickle charger for a lot less than a new battery that anyplace else would have happily tried to sell me. This job was a little bit of a PITA since the battery was under the rear seat. I'm grateful for businesses that operate like this. Their motto on their sign is more than an empty slogan; "Good people selling batteries...for everything"

So grateful for this business! We stopped in needing a new battery and the gentleman was so kind…read moreand helpful. They have tools available to use if you don't have any and they will take care of the old battery for you.

Brandon was awesome! He knew exactly what I was looking for and was able to help get me in and out…read moreof the store quickly. Thank you, Pacific Power Batteries!

Vishal is the manager of this store and he is so kind and helpful. If you need a part along w some…read moreadvice or help looking at your vehicle- this is your store and Vishal is your guy! What a sweetheart he is. I wish more store managers were like Vishal.

I stopped by Auto Zone for tail light bulb and their answer was we don't carry it and all done …read more.. Went to O'Reilly and they also had non in stock but the sales person named Octavio went above and beyond ... not only he found the bulb, he came out and helped my change the bulb as well ... now this is called True Customer Service Way2Go Octavio and can't Thank You enough .... Like the Commercial indicates O O O'Reilly Auto Parts ... They Do Care and Octavio proved that

Have an aftermarket AGM battery I killed by leaving the lights on in my car. Took the car up and…read morethey pulled it and put in a loaner for a nominal fee, so they could charge mine up fully. Less than a week later got the call mine was ready and I'll head up to swap it back this weekend. Fast, friendly and sharp staff - highly recommend!

Wow. Faster than AAA. Testing in 5 minutes. In and out in 20 minutes. Multiple battery choices…read more Can't recommend enough

Budget Batteries came highly recommended and I'm so glad I found it! I had a dead battery (jumped)…read moreand drove into Budget Batteries' parking lot, and from that point it took less than 20 minutes for installation and payment. Wow! I was so impressed! Plus I drove away saving money and with a five year warranty, too. So professional and knowledgeable! Thank you!

My daughter burned out her battery and I didn't have any tools with me so we went to Budget since…read moreit was close. The guy at the desk had her drive her car into the garage, did a couple of tests and told me what I suspected, which was it needed replacement. He took about 10 minutes to remove and install the new battery and had us on our way. I would have given five stars if the place was cleaner and had a fresh coat of paint.

Purchased a "new" battery. In actuality it was just under 5 years old. had to peel away label to…read morefind out how old it was. assistant i reached on their 1-800 number told me I was reading the date wrong. the Fullriver battery web site positively confirmed I was correct. I accepted a refund on shipping as "the only refund they would consider.". CC used for this purchase was compromised the next day and my number was sold as evident by the number of fraudelent charges. This charge was the only charge within months at an establishment that wasn't a regular. would never do business here again.

Great customer service from start to finish. This is where we come to buy all of our batteries!…read moreThank you Stephanie and Cindy for being so helpful!

Scott & Luis were excellent! These guys are a rare find in this day of non-customer service…read more If you are wondering who to contact with that odd or obvious hauling/moving job - put your faith here - and know you'll be taken care of. Good communication from first contact to finish - caring & conscioincous workmanship!

I requested an appointment on a Sunday, when they were closed. They got back to me Monday…read moreafternoon, came by Tuesday, quoted me a price competitive with other services I've used, friendly staff took exactly what I asked them to and even took 3 more items I added to the pile while they were here without charging more. The only downside was I never received an auto-response to my initial request. I had no idea if they received my request until they called back Monday afternoon. Still, I'd use them again.