Budget Batteries is Top Tier! I came in need of a new battery, and Chad had wonderful customer…read moreservice. From the moment I pulled in I was greeted, and asked what I needed. Chad had my old battery out and the new battery in within no more than 5 minutes! Told me I had a warranty and the price point was amazing! You don't see genuine people like him very often, he was focused on getting a solution to my problem but alongside this he was very genuine. He wasn't just focused on the work but focused on the customer and getting to know me! This makes a big difference for me, and for that he gets 5 stars! I'd recommend this place a thousand times over!

Budget battery had been my go to for many years. Never disappoints with knowledgeable employees and…read moregreat prices. Checks and changes your battery for you if needed.

Even though I wasn't able to get the fix I was looking for the employees were still helpful…read more Definitely gave some good advice and suggestions. T Mobile sent me here and I'm glad they did. Federal way is still the #1 store though. There service was hard to beat! Definitely use batteries plus for your phone repairs.

Clayton was friendly and helped me change two of my watch batteries. He was quick and very…read moreinformative! I appreciate him making my retail experience.

Service was fast. Swapped out battery within minutes. Definitely recommend if you don't mind…read morepurchasing refurbished batteries.

I've never had issues with this Location in the past. But this morning I checked online and it…read moresaid it was open.. open hours updated by the business this week so I drove 17 miles to get there and the business is closed. No activity there what so ever.. I called and no answer and no option to leave a vm.. what a waste of gas

Bought an X2 3 years ago. a year ago it started having issues holding a charge that progressively…read moregot worse. Had the store charge the battery twice (each time when I installed a new alternator) and the issue never went away. Asked if they could just replace it since it is still under warranty and the manager told me no because there was not enough charge on the battery. Will not purchase from them again. The battery was good for 2 years though but that is not much for a battery that cost over $400. EDIT: Called customer service as I was asked. They understood the issue and also could not understand how the store thought the battery could be over 10 volts if it is not taking a charge but the owner still refuses to replace. (Tacoma Mall Blvd Location). I will take my business elsewhere. Think twice before buying here.

Great service for phone repair. I come here so much I should own stock...9 screens replaced,…read moreseveral batteries and reasonable prices.

I ripped a few of my splash shield bolts off my car. Kriss at the store check what I needed and…read morehelped me put them in. Kriss has amazing customer service.

Excellent customer service and reasonable prices. Lots of inventory in stock and they're always…read moresuper helpful in finding what you need. Special shout out to Jacob, who found me the right wiper blades AND came out to my car and installed them in probably less than 2 minutes. Now THAT'S customer service! Love this place- would highly recommend. I know everyone loves Amazon shopping but let's not forget about our great local stores and the opportunity to support our community and the employees working locally.

Amazing how fast it was for me to get a fully working (almost like new) battery for my Acura CL and…read morecalled 2 others before this one so. Where i was coming from at the time I so Happened to be closer to the one in Milton and also called the one downtown Tacoma or one by the TacMall I can't remember now smh but it was so frustrating that everytime I try to start my car, before work after work and when id need to run errands at the store or go get groceries and coming out to a dead ass car is not the best of times but I'd be meaning to check them out after one of my coworkers had mentioned that they even existed esp since I really got no clue when it comes to cars and mechanics & such and guess wasn't much good for me that my dad always had been the one who I'd go to if my brakes went bad "needed changing" or tires were worn out/ popped on me so guess I should've been paying more attention when he was helping with that cuz let me tell ya I dint eve know how to check the pressure of my tire let alone put air in them shut that's bad now that i think about it omggg smdh So anyways i believe his name was Kevin who had said tht he did have a battery to fix perfectly in my car for just $77 (and not $200+tax for brand new like I think Costco's was) so 77bucks out the door for me & now every time I go to my car I'm so relieved it actually just starts up like a normal car like best feeling ever lol And the main reason why I did not want to give 5stars is because when I pulled up, me & my friends had got done eating some Chinese food we had to eat for lunch & so my friend had waxed their plate of food & asked me to throw their ONE to go box in the trash can we had seen right out in front in the garage we were parked right up front of so when I asked our battery guy if that was okay ...(me being polite) he literally said no I wasn't able to throw my trash away & because I guess that so many ppl were like I guess throwing their trash out there but it was literally 1 damn to go box and so I had to bring it back n give my friend to hold onto it till we actually had got to throw when was getting gas smdh *They would probably have got the whole 5 starS if he had just abit better customer service(or whatever it's called) than that that we had got..

I had a dead battery. The technician at budget batteries (BB), cleaned it up an was able to charge…read moreit. He gave me a loaner battery to use while he charged the old one overnight. The next day he installed the old one, now revived. Cost to me $0. He could have easily sold me a new battery for around $147. Thoughtful, staff, friendly and they are there for their customers.

Found out we had a power drain in our car and the battery died unexpectedly. Called and got a quote…read moreover the phone. We had that much in a crunch so went and picked it up. Battery has been great and price was good. Nice, quick, friendly staff. Would definitely use these guys again if we're in need.

Fast, knowledgeable, great price, and friendly service. Got…read moreus back in the road quick!

associate said that they what I was looking for. But right after I kept asking more questions about…read morewhat I was looking for. Right after they said, can you repeat the 1st question one more time? So I repeated it and said never mind we don't offer that. was lying because before him, i ask someone else and they said they did offer what I was looking for.

My visit to this location (16222 Meridian E Suite 103 ) was to purchase OW-20 Syntheic oil for my…read moreToyota. I arrived and found what I was looking for. As I gathered my purchase into my arms I made my way to the counter to pay. As she collected the items to enter into your purchase system, the clerk noted there was oil leaking from the one quart of oil. I was motified as I just had those quarts next to my clothing....I was wearing white as I was on my way to a Father's Day celebration. Upon looking down, I saw that oil all over my blouse and white tank top and capris. I was so upset and yet, your counter people did and said nothing. It wasn't until I said a few not so nice words that the clerk gave me a half-assed "yeah sorry about that"! I was so angry about that throw away apology. There was no attempt to offer me something to clean it off with nor any assistance with it whatsoever. I asked for a manager's card and as it turns out, the one person who said nothing about my incident, although fully aware and said nothing, was the manager. If I was only mad before, I was fully on boiling angry that she said and did nothing. As I walked out, she dared to yell out "have a nice day". REALLY???? I don't care what I had on. As a customer, I had the expectation to buy products that were ready to be handles and not leaking. I called their customer service line and filed a complaint. I would give a zero rating if I could because customer service should always be a priority. This was clearly not the case at this location. Will NEVER purchase from any of their stores again.