I love shopping here. I always feel welcome, comfortable, and safe at any of the gallery locations…read more When I come up to Gig Harbor, it's nice to know that I have an option that offers warm customer service, and an overall pleasant environment. Thanks for being "gay and woke" you guys!

You can always count on the friendly and knowledgeable budtenders for great advice. Don't miss out…read moreon Wednesdays when you can enjoy a fantastic 20% discount!

It's a alright little shop the prices are high everywhere around port orchard and it matches that…read morestatement the budtender gave me a rec after telling him what I dab regularly and what was recommended after was a garbage waste of money dab he had sold me. Not thrilled.

Great Customer Service and product knowledge of budtender was excellent which means I got some one…read morehit quit shit that totally went.... with my evening!

Hi- warranty is for shit. Manufacturers warranty doesn't apply, only to specific products and you…read morefind out after the sale. This is after the wizard that answered the phone could not identify their item NEU and I had to drive over to find out. Needless to say my very last visit to this place. I left without the crappy device or my money. Just told not to cuss at them....

I always get really good cartridges for reasonable prices, their selection can vary but recently…read morethey're carrying more brands and wider selection. Love the staff they are all super knowledgable and kind, and they've treated me with the same high level of customer service the whole time I've gone here. Great bud shop and happy to be a regular!

Root Cellar is the best cannabis store in Mason. We've experienced all of them, Root Cellar tops…read moreeveryone in price, service, selection and online ordering. This is our favorite cannabis store. We're in here all the time and have come to love this business and the people who work there. We've been to all of the local stores in Mason and there's some good ones out there. But the Root Cellar is consistently the best, with the best service and the best prices. The main thing I love about Roots is their online order system which is fabulous. Being able to browse through their menu, order online and be in and out in seconds is amazing. I love that their menu is always changing. They always have their staples at different price points but there's always new stuff to try which I love. Their menu is really excellently curated and probably the best we've seen in Mason. Several different high quality items at several different price points each category of item you could want. Roots' pricing is consistently the best out of everyone we've experienced in Mason. They consistently come in at least 10% under all of the other stores. Especially when you order online and get an automatic 10% off at the start. We don't even bother looking at other stores anymore because Roots' is consistently the best price and best experience. We really like the service and people here. The owner is a really great guy with great energy. We love all of the ladies who work here. The manager lady has a great sense of humor. The lady with glasses has great energy and spent some time educating me on new technology which I was impressed they took the time to do that. They've always a very pleasant experience. Cannot recommend the online ordering more highly.

Wow! Talk about amazing customer service! In a nutshell, These folks saw that I had accidentally…read moredropped a franklin and contacted me to give it back! Small acts of kindness make a huge impact! Thank you Root Cellar. I will never forget your kindness!!

Very lack luster the older lady's working as "budtenders" the customer service was garbage no…read moregreeting at all when I walked in but was very pleased to great every other customer but me I'm new to this area and that was only one issue my second issue is the extreme price gouging I'm a medical card holder and they didn't even ask me about anything just wanted the transaction to be short as possible. And it seems as if the owners live behind the shop not professional I spend hundreds of dollars on oleum and I will not be back also it stinks like mildew and old building as soon as you walk in what a joke.

Everything they're very kind, and caring! They take extra time with you when needed. They have…read moreenough knowledge to answer. I would say most all questions! A great variety! A different deal every day of the week makes it fun happy hour spin the wheel even better! Would highly recommend!!

Wonderful service! Selection was not available but found a different flavor in The Farmers Market…read moredisposable vapes. Great quality for price!

I'll be blunt -- this place was a very disappointing first impression…read more I showed up ready to go in, clearly 21 with a valid ID, but was refused entry just because my license was vertical. No explanation, no attempt to understand, no verification beyond the orientation of my ID. Meanwhile, my friend with a horizontal ID was allowed in with no problem. It didn't make any sense and felt arbitrary and unfair. What frustrated me most wasn't even being denied -- it was that they couldn't be bothered to explain why. If you're going to enforce a rule that literally turns people away, the least you could do is communicate what that rule actually is. Instead, I was just left standing there confused and bounced. Service wasn't helpful or accommodating in this situation, and it definitely didn't feel welcoming. If your policy is going to discriminate based on the format of someone's ID rather than their age, that's something customers deserve to know before they make the trip. I get that venues need to check ages, but what happened here felt bureaucratic and unnecessary. Until they explain or fix this policy, I won't be coming back. Would not recommend based on experience.

I am so sorry! I was told it was from here and found out it wasn't. I feel so bad, they are so…read morewonderful and I have never had any issues!!

I feel like I'm visiting a friend every time I go to Diamond Green. Quality of product and service…read moreis 5-star. Extremely knowledgeable, friendly staff. Clean and well stocked. Great weekly specials. Fair pricing. Order online and pick up is easy and helps me save time. This is my go to dispensary.

This place is my go to dispensary. Always hoping Mason is working, his recommendations are always…read morethe best quality products that I'm absolutely willing to pay for. I don't feel like I'm wasting my money and not getting the best bud for what I want to do anymore.

Giving 5 Stars after my second visit to Green Door since I moved to Seattle last month…read more Knowledgable and friendly staff, convenient ATM, spot on recommendations, solid product, and great parking. Fun to shop with a coffee from the cart outside. This is definitely my new favorite Cannabis Shop .

I was a regular customer here , every Sunday I watch football next door at Los Cabos Mexican…read morerestaurant and then come to the cannabis store at half time, well this week their NOT so Nice Manager Rachel decided to put a note my car saying I'm not a customer, don't park in our lot , when I had gone in before the game this week to tell we were parked there and we would be in to buy at 1/2 time . When I came out I had a note on my car , I went in to talk to her about it ( as I know the owner and he's has let me park there before, because we were customers) when I went inside to discuss it it , this "manager " Rachael was VERY RUDE about it !!! As a result of this I will go down the street at 1/2 time to Clear Choice and buy my products!!!! Bad customer service!!! OH and she doesn't care if they losses business over this kind of crap !!!! Well you just lost some !!!

it's always great visiting Destination Hwy 420. Brian, John & the All the Gang did a bang up job @…read morethe 420 Fair this year. We look forward to being the company's Prideful Walking Billboards for the coming season & can't wait till the 7:20 festivities. we also want to thank all your great vendors like SPF, & My Wife loves her Doghouse shirt & Hoodie too. we had so much fun. the fair was a blast!

Was in there for the first time yesterday. Bought a $50 cartridge. It is not working. Called the…read morestore and they said they are not accepting returns, but will give me 40% off of another product. They think I should throw the brand new one away and buy another one to see if that one "might work". There are other shops in Tacoma that have a much better return policy. The lady who helped me yesterday was great, but I am not going the lack of them making good on a faulty product is completely unacceptable.

Love this place. It's my go-to for pre-rolls and Azlin was super helpful and informative. She…read moreintroduced me to some great products!