It is profoundly disappointing to see such a prime location squandered by a staff that treats a retail floor like a Police Interrogation Room. Customers seeking peace and a respectful, private experience are instead met with invasive, boundary-crossing questions. When I explicitly refused to disclose my personal plans to an associate ringing me up, they used my shutdown of "no plans" as an invitation to press harder--behavior directly enabled by a manager who dismissed my concerns via email as nothing more than the staff's "many communication styles." It is insulting to be told by this store's manager that I should have to police their employees' behavior by announcing when I am "not in the mood for conversation" just to be left alone. When I pushed back on this toxic excuse, management simply ghosted me, proving they have no interest in professional standards. I am not here to train your staff on basic social decency, nor should any customer have to sacrifice their dignity just to make a purchase. I will be happily driving an extra five minutes to a store with class that respects its patrons; if you value your peace, dignity and privacy, I suggest you do the same. (BTW, The store at this address is called Local Roots when currently searching "cannabis" on Google locally, with signage on the building that reflects it's the current name) read more

Great deal on 1/8 bags. Alice in Wonderland strain is great. Friendly staff. I will go here again.

My go to spot. Great budtenders. That are actually knowledgeable. I will drive over the bridge to come here. They have never tried to bribe me for a review, like another dispensary did. read more

Loved this place. Very knowledgeable and friendly bud tender. The shop is super clean, well stocked and very professional yet laid back. Everyone was super friendly helpful. I highly recommend this shop. read more

This shop is fantastic. Their prices are a little less than most others and the staff is so helpful. I still getting used to retail shopping for these products and having such a huge variety to choose from. 1/28/19 I went into the store yesterday and was helped by Jonathan. I had questions regarding CBD oils, tinctures and lotions. Jonathan went beyond being just helpful but took the time to explain and answer all of my questions and compare products. I can't recommend this shop higher. I've been experiencing periodic severe neck pain caused by stress and the CBD oil I was using was helping but not 100% so I was seeking advise on on one with a little thc added. I was nervous that it would possibly make me stoned and unable to function. lol read more

This is the only weed shop in town I'll use. This isnt the largest or brightest of weed shops in Tacoma.. but it's got great selection, good prices and and a friendly, knowledgeable staff. However, in times of the Covid-19 Plague, this is one of the only business in town that seem to be taking the epidemic straight seriously. They limit shoppers to 3 at a time in store.. They have gloves.. some masks... ropes keep people away from counter and display cases.. they have lots of hand sanitizer.. signs ask shoppers not to touch anything.. This is the only business in town where I feel kinda safe... Wont go anyplace else. As a bonus, Tuesday and Thursday are 20% off sale days Stay safe.. Stay home.. Wash hands... read more

The staff here is always welcoming and friendly, a few of them are pretty knowledgeable about the products. They usually have great prices and specials, plus good brands. I've been shopping here for a couple years and I still recommend to friends. read more

The place has a good vibe, decent selection, and overall friendly. However the staff member I dealt with is either uneducated or willfully ignorant to enable more sales. The request for recommendation of a very specific product resulted in a product that would provide an opposite effect as desired. And yes, explicit requirements were given to the staff member. Shame on me for believing the staff member. For those who use cannabis responsibly and medically, very unfortunate. The manager would not help in fixing this issue. Just pay close attention to any recommendations from employees here. read more

Victor is THE MAN. Got me the best possible deal on the strain I came in for, and also recommended me some awesome additional ones to try. Great customer service, and incredibly accommodating - as was the other budtender on duty (I didn't happen to catch her name unfortunately!) Service like this is why I keep coming back to this location in particular. read more

They towed my car because I went and got a meal at Cooper's down the street before I could come back to go to the business. ... ridiculous and predatory read more

The owner and staff are very friendly. They r the closest store to the N.end of Tacoma/Ruston area. Vey knowledgeable. Also noticed there isn't a huge turn over of employees, which speaks highly of tje management. They price well, and I believe a little lower than some stores I've visited. read more

Decent shop for the area, the service is what got me this time. Long time customer, I have seen this shop morph over the years. Had a couple issues with a vape set-up and also some low-quality product. The management basically said they could not do anything even though I had a receipt and was within the allowed time-frame. Does not take much to take care of customers, just a little customer service goes a long way. Will go to other shops from now on. read more

Decent shop. Really good discounts for medical users. But fairly small and limited selection of vapes. To be honest, I thought this was a smaller sub shop of 420 Carpenter that's right next door lol. I came in and were immediately checked ID's which I liked(prior cop). The design of the shop looks pretty stylish with the lights and decor. Good bong and fresh herb selection with very friendly staff. Only down side was the vaporizers. I wanted to get one because of its popularity, but when I was checking it out, the vape pen was too complicated and difficult to use because of my disability. I'd have to go to my other dispensary for a new pen that's slimmer and easier for me(not 420 Carpenter). read more

Daniel provides excellent customer service each time we have come in the store. I tell him what I am looking for and he gives me several options to choose. read more

Great service and very friendly! Brian helped me and answered all my questions! He also had some great recommendations.

We come here all the time and usually get great service but after our last visit we are honestly considering not coming here. There was a new guy (tall with red hair and beard) and he was just kind of rude and didn't have very good customer service. Seemed annoyed to even have to talk to us. We will give it one more chance but will consider switching back to our old shop if it happens again. read more

Great location, quick service, competitive prices. What are you waiting for?

I absolutely LOVE the crew at The Green Token! Always welcoming, helpful, and all around a joy to be around. Customer for LIFE!

Can't recommend this shop after my recent visit. Nearly all the folks behind the counter had masks half on (nose out) or not at all (bandana around neck). Real bummer. Made me feel gross. read more

Staff is friendly and very knowledgeable. They make great recommendations so you get what you pay for. They have had consistent pricing which as a consumer is so appreciated. read more

Was disrespected by the same employee once again, a redhead with a beard. We are loyal customers who go once a week, but after this ordeal he said I wasn't welcomed back. He did not want to exchange a defective cartridge, and denied that it was from the shop, even though the receipt and packaging was in the bag. I am currently very upset since it just happened. Very disappointed because the rest of the staff is very helpful and friendly. read more

Welp! My daughter went in again after I told her NOT to and ASKED FOR INDICA......got Sativa again. So she is STUCK with the cartridge as well. WTF? read more

The person at the door accused me of having a bad attitude for some reason. This was my first visit, and that made a VERY negative first impression. I'm never going back. read more

Horrible place parking is shitty crazy over priced I would rather buy off the street weed energy and vibe was very disrespectful from staff they honestly didn't know to much about cannabis read more

Picked up my product and it feels like they gave me the driest bud they could have possibly given me. It's 45 am 1/8th for these exotics and they came to me looking like something I'd find under my chair in my car after 2 months. Not cool read more