I love the vibe of this shop. The staff is super chill and…read morevery nice. I usually go to the spanaway location but I might start coming here instead.

I had a terrible experience at this dispensary. The staff was friendly, but the worst part was the…read morebudtender's recommendation. I went in hoping to find something high-quality, and when I asked for advice, the budtender insisted on a strain that turned out to be awful. It had terrible effects, didn't taste good, and gave me a headache almost immediately. I trusted the recommendation, and now I regret it. Since I can't return the product. I guess I'm stuck with bad weed. P.s. I have gotten good stuff before but this is real bad.

I really like this shop even though it is very far from my home. They are very friendly and find…read morethe best edibles for my needs. I can not smoke cannabis because of a lung condition. I have recommended this shop to friends and family. They all said it has been the best advice that they have received about a cannabis shop. I have followed this shop for years from 6th AVE to their current location. I have always felt very safe in their shop and in the parking lot. When I have asked they have watch me walk to my car and they are ready to help me. I have never needed their help. I recently flew out for my vacation unfortunately TSA confiscated a card and I hope the owner will give me a replacement card. The one star and 2 star reviews are not true. I have been there many times and have never seen complaints such as the ones mentioned. I would never go to any other cannabis shop even if I was paid to do so. A few times I have given House of Cannabis too much money for my purchase and they caught my mistake and gave my money back!

I didn't buy weed,I watched a 1A audit on YouTube. the staff member that came out and spoke with…read morethe camera man was very respectful.I would recommend this place for sure

This is the only weed shop in town I'll use…read more This isnt the largest or brightest of weed shops in Tacoma.. but it's got great selection, good prices and and a friendly, knowledgeable staff. However, in times of the Covid-19 Plague, this is one of the only business in town that seem to be taking the epidemic straight seriously. They limit shoppers to 3 at a time in store.. They have gloves.. some masks... ropes keep people away from counter and display cases.. they have lots of hand sanitizer.. signs ask shoppers not to touch anything.. This is the only business in town where I feel kinda safe... Wont go anyplace else. As a bonus, Tuesday and Thursday are 20% off sale days Stay safe.. Stay home.. Wash hands...

It is profoundly disappointing to see such a prime location squandered by a staff that treats a…read moreretail floor like a Police Interrogation Room. Customers seeking peace and a respectful, private experience are instead met with invasive, boundary-crossing questions. When I explicitly refused to disclose my personal plans to an associate ringing me up, they used my shutdown of "no plans" as an invitation to press harder--behavior directly enabled by a manager who dismissed my concerns via email as nothing more than the staff's "many communication styles." It is insulting to be told by this store's manager that I should have to police their employees' behavior by announcing when I am "not in the mood for conversation" just to be left alone. When I pushed back on this toxic excuse, management simply ghosted me, proving they have no interest in professional standards. I am not here to train your staff on basic social decency, nor should any customer have to sacrifice their dignity just to make a purchase. I will be happily driving an extra five minutes to a store with class that respects its patrons; if you value your peace, dignity and privacy, I suggest you do the same. (BTW, The store at this address is called Local Roots when currently searching "cannabis" on Google locally, with signage on the building that reflects it's the current name)

I've personally had nothing but good experiences here! And coming form someone who's actively…read moreworking at a dispensary, the pricing on flower is MORE than fair. The selection is always super large, and the bags are almost always just a little over weight. The little brown haired girl, Cinderella, is actually SO friendly and always makes time to give me bomb recommendations & help me out. I recommend this place 100%.

Look at all these lame fools complaining about the ownership. Get real. "Overpriced" weed? Spoken…read morefrom someone with a serious amount of delusion. Not to mention, the owner doesnt set weed prices for their vendors, the vendors set the prices. People seem to be confused how this works.

I've only been twice so far, both times were to buy a single pre roll. The facility is clean and…read moreorganized, the employees are all kind and inviting and the selections seem abundant.

Informative, engaged and kind service. Clean store, great selection with lots of options and they…read moreeven have daily specials! -heavily discounted. They also have a rewards program where all your purchases add up quickly for awesome discounts!

Well-stocked store, with very friendly, knowledgeable employees - every time. The prices are also…read moremore user-friendly that are the local shops. The hours are very helpful as well.

Great customer service! I loved how nice the lady helping us was. In and out quick with a great…read moreselection and value!

Was in there for the first time yesterday. Bought a $50 cartridge. It is not working. Called the…read morestore and they said they are not accepting returns, but will give me 40% off of another product. They think I should throw the brand new one away and buy another one to see if that one "might work". There are other shops in Tacoma that have a much better return policy. The lady who helped me yesterday was great, but I am not going the lack of them making good on a faulty product is completely unacceptable.

Love this place. It's my go-to for pre-rolls and Azlin was super helpful and informative. She…read moreintroduced me to some great products!

This place is the BEST. the environment is extremely relaxed and calming, and yet didn't feel like…read morethe typical doctors office sterile lighting basic decorum office. the services are amazing. they are super fast, she was even able to fit me one day after i reached out. the lady that runs this business is amazing as well. she is super super sweet and you can tell she really cares about what your there for when you walk in. as long as you are over 18, have medical records of your condition/s and how cannabis may help with that your pretty much good to go! all it took was a text, a little driving, some explaining about my condition, and she was able to print out my document i needed for my green card. it took no longer than 15 minutes and i think it honestly could have been made shorter if i didn't talk so much lol. i was referred here by a friend and for anyone around me that's looking to get a green card i will 100% refer them here! this place is awesome!