I really like bath products for my chronic pain and Emerald Leaves really delivers on that front! I…read morewas able to find a bunch of really great products that I have a hard time finding anywhere else. Online ordering was super easy. Everything was ready to go when I arrived and the friendly budtender quickly checked me out and sent me on my way. Overall a great option!

Helpful staff. I was a regular customer, but it's hard when they keep raising prices. The wax I buy…read morejust increased in price by 15%. Looks like I'll be shopping elsewhere from now on.

In gerenal it was a delightfully uneventful trip. Zips is one of the few places that usually has…read moretopical patches so I stuck my head in here to buy several of them. I was greeted fairly quickly and the employee was able to locate what I asked for. The shop is clean with a nice layout and an easy to use parking lot. They love sales and have a large selection, so they're not a bad choice in you're in the area!

Absolute horrible service by some dude named, Rodger. The selection I'm given is usually amazing,…read moreand the cart's haven't usually given me and my GF a problem. This is the last time I'm coming here. The reason is simple. Every time I come in and deal with one of the women they say the same thing, "if your cart is defective, or hits bad, bring it back and we'll exchange it for another one, no problem. You just need the receipt, and the package and the cart itself." I hit said cartridge 3 times to make sure it was not my taste buds, and know-and-behold it was like smoking straight metal. I went back to the counter, requested a new one with my package and original receipt. The woman who helped me walked into the back and out comes some fat guy named 'Rodger' was completely standoffish and useless as a worker. All he told me was "I won't return this because as you see in the fine print of the receipt, we can't return them without the cart being defective." If I'm smoking straight burnt metal it's obviously worth returning. And you're more concerned with being a tough guy and being right than solving the customers request. I'll never shop at this place again and will make sure I let everyone else I know that goes here to quit going here from this point further. I wish I could give zero stars and kick Rodger in the dick. But you know, I guess the customer isn't ever right.

There are four locations to go to, green, yellow, red and black. Green is the closest to me…read moreunfortunately. except for one person, they have the worst service and the worst selection. I called today on my drive over there to confirm that they have exactly the brand I was looking for. I show up and find out they do not have that brand and the person I spoke with seems to really not care that she gave me wrong information. I've had bad experiences before going to this place, but this is the final straw. I will drive out of my way to go to the other locations going forward.

Product is good but customer service needs help no eye contact address customers with slang terms…read more Fife store much better

Very helpful staff and an amazing array of products!…read more A few more thoughts until I reach 85 characters

Firstly, the budtenders are great. They know the products and take time to listen to What we want…read more They are friendly and they Do follow the rules of ID so dont try them!! Love you guys and gals!!

These guyz are always on top of their game! I am brand loyal (just ask Tillamook ) so am I with…read moreClear Choice. I had Lexi (Lexitron) assist me and she was the consummate professional as well as very fun to talk to, all while gettin it done. Now if only you could relocate next door to me. Now, if you'll excuse me, I have a gummy with my name on it. (My pulmonologist insist I no longer vape.) Peace

bud tenders aren't very friendly and rude when you ask questions. When talking to the supervisor…read morethey blew off my concerns and down played the matter

This is the only weed shop in town I'll use…read more This isnt the largest or brightest of weed shops in Tacoma.. but it's got great selection, good prices and and a friendly, knowledgeable staff. However, in times of the Covid-19 Plague, this is one of the only business in town that seem to be taking the epidemic straight seriously. They limit shoppers to 3 at a time in store.. They have gloves.. some masks... ropes keep people away from counter and display cases.. they have lots of hand sanitizer.. signs ask shoppers not to touch anything.. This is the only business in town where I feel kinda safe... Wont go anyplace else. As a bonus, Tuesday and Thursday are 20% off sale days Stay safe.. Stay home.. Wash hands...

It is profoundly disappointing to see such a prime location squandered by a staff that treats a…read moreretail floor like a Police Interrogation Room. Customers seeking peace and a respectful, private experience are instead met with invasive, boundary-crossing questions. When I explicitly refused to disclose my personal plans to an associate ringing me up, they used my shutdown of "no plans" as an invitation to press harder--behavior directly enabled by a manager who dismissed my concerns via email as nothing more than the staff's "many communication styles." It is insulting to be told by this store's manager that I should have to police their employees' behavior by announcing when I am "not in the mood for conversation" just to be left alone. When I pushed back on this toxic excuse, management simply ghosted me, proving they have no interest in professional standards. I am not here to train your staff on basic social decency, nor should any customer have to sacrifice their dignity just to make a purchase. I will be happily driving an extra five minutes to a store with class that respects its patrons; if you value your peace, dignity and privacy, I suggest you do the same. (BTW, The store at this address is called Local Roots when currently searching "cannabis" on Google locally, with signage on the building that reflects it's the current name)

Great customer service! I loved how nice the lady helping us was. In and out quick with a great…read moreselection and value!

Well-stocked store, with very friendly, knowledgeable employees - every time. The prices are also…read moremore user-friendly that are the local shops. The hours are very helpful as well.

Walking into this dispensary feels more like walking into a well-run lounge experience than just…read moreanother storefront. The first thing I noticed was how easy parking was -- no stress, no circling the block, no chaos. That already starts the experience off right. What really stood out to me though was the customer service. The staff actually takes time to explain products, specials, and daily deals without making customers feel rushed or pressured. You can tell they value relationships and repeat customers, not just quick transactions. The daily sales are honestly some of the best I've seen, especially considering the quality and variety available. The atmosphere is clean, organized, professional, and welcoming all at the same time. In a market where a lot of dispensaries feel copy-and-paste, this place actually feels intentional. Good energy, solid products, fair prices, and people who know how to treat customers properly. Definitely a hidden gem.

Discounts discounts discounts !!!!If you suffer from aches and pains, joint problems, back problems…read moreor migraine headache headaches try this place. They have wonderful CBD's and tumors to help you with your pains. I recommend the tiger bomb. It is wonderful and it really helps. I also recommend some of their Indica's and CBD's. I suffer from migraines and this actually helps me a lot. The bud tenders are so nice and the people that run the place are great. They have a large variety of things to buy so if you have aches, and pains or are you just wanna have enjoyable night come here they're wonderful. They have five stars and I love them.