Gino helped me test my expiring battery, find a new one, manually put in my virtual card number,…read moreinstall the new one, and he helped me tape up some loose, null wires I had to get them out of the way. Thank you!!!!!

Got a battery jump elsewhere and went to O'Reilly where Scott was the only staff person there as…read morethey were short handed. When another staff person was putting in my battery, she had trouble and even tho Scott was busy, he very graciously took a look for me and corrected what she did and got it in correctly. They were getting a LOT of foot traffic because Auto zone was closed and yet Scott was patient with every customer and got to me as soon as he could. Another employee told me they didn't have corrosion fluid to put on terminals, but when I asked Scott, he got some and put some on for me. Great customer service, Scott! Thank you!!

Great place to get your stuff. Judie and Russel really helped me out with finding my lightbulbs.read more

The guys here are amazing. I needed help with my tow hitch and they walked me through and showed me…read moreeverything I needed to get it fixed up and get me the parts I needed. Highly recommend!

I can't recommend this location enough. Will went above and beyond helping me out with my…read morealternator issue today. This was especially kind considering it was toward the very end of his shift. I'll probably name my first born after him, I'll keep y'all updated on that. Thank you, Will!

This particular experience was perhaps a 3.5 because of the particular set of circumstances this…read moremorning but totally understandable that it will not be repeated. We were in need of a particular bulb for a particular older vehicle and a friend had recommended this chain of autocrat stores and this was the most convenient location for us. I am not sure if it the one the neighbor uses but that does not really matter, it was close this time. The manager was training wha appeared to be a brand new employee, step by step on how to use the computer listing, find it in the store etc, while also attending his other duties. It took quite a while to get the entire process finished, more than what we had expected to be a very quick stop. But in the end we left with the correct part, at a good price and even under these circumstances it saved us far more time than having had to take it to local place we often have used in the east event for simple procedures. It had been a while since we used the do it yourself method and still glad we didi. We would go back here again if we had a similar purchase to make and repair to do for ourselves. We appreciate that with a trained employee available it would have lived up to our expectations. But everyone has to learn at some point and these days, already trained new employees are few and far between waiting for employment.

Tribute is buttoned up and beautiful. Had a blown fuse for the fog lights and can't say enough…read moreabout how awesome Gabriel Garcia at advance auto parts was for helping me identify which fuse and then helping me replace it. I'm writing them a five star review this evening. Thanks Gabriel!

Josie has been nothing but amazing. She helped me with some codes due to my check engine light…read morebeing on. Provided great feedback. Patrick helped put in a new battery for me. Super kind and provided some additional details about some issues I have with our car. Everyone at this location is kind, helpful and knowledgeable. I won't go anywhere else. Thank you.

Tim and all the employees deserves a raise, solid people. Easy to deal with on the phone and very…read moreknowledgeable and nice folks.

Came in for a battery issue. Manager Tim did an excellent…read morejob not giving me the run around. Took care of the problem and got me in and out with no hassles. Wish I remembered the name of the service foreman, He too was a pleasure to work with. This'll be the only place for me from now on.

Alan was incredibly helpful in getting me set up with new tires. He stuck to our budget and made…read morethe whole process quick and easy. I really appreciated his professionalism and efficiency--highly recommend!

This past May, I had a front flat tire, needed to collect the kids from school, in a matter of…read morehours. Was towed to the discount tire store, every tire I wanted wasn't in stock, so I bought their "Cheaper" tires for my Subaru Ascent. Riddle-me-this, with all of their (so-called bells and whistles), 2 front tires (I wanted to balance the front) was $635. They don't ask if you're aware of the extra BS charges. The tires were noisy, cheap, and nasty. We just purchased top quality tires this morning, at Sam'sClub for $778 total, with actual all bells & whistles for 4 new tires. Four, 4, new tires. No discount, no quality at Discount Tires.

Been coming here for years and their other locations before that. Never had an issue and fair…read morepricing. When something goes wrong they take care of it. Marcus has been awesome to deal with.

Waited over 2 hours to get the mail out of my tire. They really didn't want to do it as it meant no…read moremoney for them, never again will I go there

Updating, don't know why I left a 4 not a 5 in the past…read more Original: I did not end up buying at this dealer but the shopping experience was very positive with Ian. I did get the sense that they value putting a customer into the right car and will take the time to try and do so. I saw other Yelp reviews for Flatirons Imports under its other name Flatirons Subaru, and I'm not the only person who spent a lot of time with a salesperson test driving models and did not end up buying that time around. I think for the patience of the salespeople here, they may not always make a sale that day or that time, but they are earning long term customers who will come back next time and buy. I would buy here in the future.

AVOID. Service…read moreManager: Ryan Nuckles Service Advisor/Service Person: Amanda This was the worst dealership service experience I have ever had. I came in with legitimate concerns about my vehicle and left feeling dismissed, disrespected, and talked down to. I have been going to this dealership for 5 years and will never return after this experience. A small fingertip-sized windshield chip expanded into a crack the size of my hand during the 4 hours my vehicle was in the shop. When I brought this up, Ryan responded, "Do you think we're just going around smashing people's windshields?" Instead of taking responsibility or having a professional conversation, I was told chips expand eventually and that it may have been from sitting in the sun. This windshield had survived years of weather and hail storms without this happening. I also came in specifically to discuss a previous AC recommendation. I was told my vehicle's age and a slightly low AC charge justified an $850 reseal and recharge. I was later told that 2-3 O-rings were leaking and that all 8 needed to be replaced, but no one could explain which O-rings were actually failing or answer my questions. An independent shop completely disagreed with these findings. The way I was treated was the most unacceptable part. I was repeatedly spoken to in a condescending manner, including being asked, "What should I do about it, Ella? What should I do?" and being told, "Well, you didn't pay for any of this." My concerns were dismissed instead of addressed, and I was made to feel like I was unreasonable for asking basic questions about my own vehicle. I also raised concerns about a recommended $1,250 oil-related service. The inspection video only described the area as "sweating," not an active leak, and I had an oil change just two weeks prior where no lower oil pan leak was identified. When I asked about the discrepancy between their findings and those of an independent shop with extensive experience, I was not given a clear technical explanation. Instead, I was met with dismissive responses, including comments questioning whether I was implying the Subaru technician was "wrong or making something up." After this experience, I will not be returning to this dealership. The way I was treated has completely destroyed my trust in this service department, and I cannot recommend this dealership or Subaru to my friends and family based on this experience.