Outstanding! Miguel really came through to help me with the parts I needed! He knew exactly what I…read moreneeded and was awesome to work with! Thanks for hir such a great person for the job!

Thank you, Jason, for excellent service and advice. You were extremely helpful and it was a…read morepleasure working with you. I was able to determine if you had the car battery I needed with a simple phone call and I could stop by at my convenience to have it installed free of charge. When I arrived, you suggested charging my existing battery in the store to assess its capability, before buying a new one. An hour later, it was apparent that the battery wasn't fully functional and it made sense to purchase a new one. I value your straightforward and honest approach to doing business. Trust means everything to me when it comes to automotive repairs. You also suggested taking a photo of the 3 year warranty, so I'd always have a record of my receipt, even if I lost the original paper. What a great idea! I highly recommend Advance Auto Parts, where you can trust their advice and their products.

Desperate for a working car battery, I called O'Reilly Auto Parts on a Sunday as most other places…read morewere closed. Thankfully, they had the battery that I needed in stock (quoted $30-70 less than at other local places I'd called). I asked how much installation would be and was told if it was under the hood (instead of in the trunk or anywhere else a battery might be?), they would be happy to do it for free (!!!). I drove over immediately and they had my battery ready and waiting for me. A nice guy took the battery outside, swapped it with my old one, and took my old one away - all for the cost of the battery, which was only $120! I was absolutely THRILLED with the professionalism, skill, and price at O'Reilly Auto Parts. Very happy customer, thanks so much for keeping my car safe and active this winter and beyond!

I understand that is not easy for a business owner to find reliable and caring people to work for…read morethem. The service I had in the store in Baseline Rd. in Boulder was very bad. It was a simple and routine installation of a part. The person who installed the part was careless and reckless. He broke a piece in the process of installing the part. He did not seem that he wants to work at all. Next time I'll go the local dealer or install the part myself.

Asked for a female quick disconnect 8awg…read more Guy puts me on hold. Comes back says female quick disconnect? I say yes. He says I have three in my hand. I say female quick disconnect? He says yes. I say heading right over. Get there. He looked up butt connectors. But he tells me he never confirmed to me that he had female quick connectors. He said he never responded. Let go over your ego bud. It's okay to make mistakes. Just own them.

I LOVE these guys!!!! I have tricky windshield wipers and they put them in for me. Today, I had a…read morebad headlight and bought a new one and Daniel put it in for me and patiently taught me how to do it myself!!! Also, a couple years ago, I'd asked my mechanic to put in the brightest bulbs possible. Yes, the Sylvania bulb Daniel picked out for me is a LOT brighter. You can REALLY trust these guys to steer you to the right product. They are warm, eager to help, and know their stuff! As a woman who doesn't know much about cars, they are a TRUE Godsend!

Needed lower fairings for my 2017 Accord Sport SE. I called ADP and spoke with Debbie. Ended up…read morewith what I would characterize as a great customer service experience. Not only is Debbie highly knowledgeable about automotive parts, but her customer service is second to none. She went so far as to call me back the next day to make sure she answered all my questions and make sure I didn't have new ones. She is extremely patient and takes time to explain everything thoroughly (even though it was end of her day) to allow me to make an informed decision. This is important to me since the parts I needed were back ordered... Debbie comes across as a person who genuinely cares about doing her best and she clearly loves what she does...quite rare these days. Kudos! Definitely a keeper ;-) Al

Debbie and alldiscountparts came through clutch when FedEx messed up my order and wrecked my axles…read moreduring shipping. Debbie sent me a new axle immediately overnight for my Honda Odyssey. Wasn't expecting to get a replacement part so fast! I will definitely keep using alldiscountparts.com!

Amazing customer service! Josh at the local Boulder Napa store turned a what was headed for a bad…read moreexperience around 180 degrees. (Heads up to watch for "Accessory" purchases online which can't be returned at local stores) Continued great customer service online rounded out the experience.

Well , It seems like a Bother to ask for service. And If You ask for a specific oil (motorcycle)…read moreand the response is " it back against the Wall" With 40 other kinds of Oil.... Have Fun Looking. And Spark Plugs, Good Luck. Its like Amateur hour there with the Girl there....

This particular experience was perhaps a 3.5 because of the particular set of circumstances this…read moremorning but totally understandable that it will not be repeated. We were in need of a particular bulb for a particular older vehicle and a friend had recommended this chain of autocrat stores and this was the most convenient location for us. I am not sure if it the one the neighbor uses but that does not really matter, it was close this time. The manager was training wha appeared to be a brand new employee, step by step on how to use the computer listing, find it in the store etc, while also attending his other duties. It took quite a while to get the entire process finished, more than what we had expected to be a very quick stop. But in the end we left with the correct part, at a good price and even under these circumstances it saved us far more time than having had to take it to local place we often have used in the east event for simple procedures. It had been a while since we used the do it yourself method and still glad we didi. We would go back here again if we had a similar purchase to make and repair to do for ourselves. We appreciate that with a trained employee available it would have lived up to our expectations. But everyone has to learn at some point and these days, already trained new employees are few and far between waiting for employment.

Stopped in looking for an FM Bluetooth Transmitter and the front employee knew they only had the…read moreaux cord version currently in stock. He was also from the east coast, and we began chatting about other possible things I needed (or really didn't need, but will need soon). He was so knowledgeable and professional that I decided to purchase a whole assortment of things just a) out of convenience and because the new level of informed I was about my vehicle after coming in. Thanks George for your wonderful service!

I've taken my autos to Canyon on 3 occasions. The first was to inquire about rebuilding a smoking…read moreengine. They could have made some money off me, but the advice was "Don't bother, it's not worth it." Valuable advice, it turns out. Price: Zero. Second time, I was buying a used car and asked for a complete check. They got it done immediately, pointed out a couple things I would have missed and charged me less than half of what I had previously paid elsewhere for an overall check of a potential purchase. Third: A brake job on a different car. Shimmy in the front wheels when I braked at speed. As I suspected, warped rotors. Fixed that day, no hassle, fair price. I don't see how anyone can give these guys anything less than a superior review.

Took my car in here a few months ago because it went into limp mode on the freeway. They took one…read morelook at it and told me it was going to need an engine because it was knocking, then offered to buy it off me for about $1,500. I couldn't hear the knock but I was going to believe them, just figured they knew what they were doing and they're a reputable shop. I was about to sell it to a junkyard today and again I couldn't hear the knock so I figured id get a second opinion from another shop in boulder. (I know this should have been the first thing I did lol) Turns out the engine was completely fine, it needed a new accelerator pedal sensor and that was throwing the car into limp mode. I had already bought a new car and I just fixed my old one for about $100 and ten minutes of work; because I trusted them and didn't get a second opinion I'm stuck with two functional cars! I have a hard time believing they purposely misdiagnosed the problem to try and buy the car off me for significantly less than it was worth, but who knows. I'm really just confused by the whole thing, I thought I was going crazy trying to hear a knock in a perfectly healthy engine. The one thing I do know is that I wouldn't recommend this shop. Could have been an honest mistake, or there could have been some malicious intent, who knows. Regardless of the reason it happened they f***ed up and the whole thing has been a massive, unnecessary inconvenience.

Went in with little time to spare. Met JB, what a great help! He pulled together all the pieces…read morethat I needed and got me checked out quick. I wish more stores had people like him.

This store has a lot of turnover. The newbies are retail people, not car guys. Their customer…read moreservice is lacking as it's obvious the store personnel doesn't know a whole lot. If you know what you want and don't mind searching for it yourself your probably OK here. No helpful problem solving will be found here.

Great service and quality they know exactly what they're doing. It's not a cheap walk in walk out…read moreplace they really take pride in their quality and work ethic. Fixed my issues with my amp and subwoofer quickly with great results. Nice people as well.

The whole process was smooth and easy, coming in knowing absolutely nothing the owner joe explained…read moreeverything top to bottom and even threw in a few things for free. Dropped the car off and it was done in 3 days. Sounds ridiculous easily blows any stock sound system out of the water even the top end ones from Audi or BMW. Highly recommend this place and will be going back in the future!

The parts and service department is fantastic. One of the primary reasons I will continue to drive…read morean Audi is because I can count on these people to be considerate of my time, the cost of service and their commitment to my vehicle and my satisfaction with their work.