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    Denver RV Repairs

    4.3 (7 reviews)
    Open 10:00 am - 5:00 pm

    Services - Denver RV Repairs

    RV repair

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    Blue Compass RV Wheat Ridge

    Blue Compass RV Wheat Ridge

    2.8
    (102 reviews)

    I'll preface this by saying that our family visited in hopes of seeing what they've come out with…read moresince purchasing our camp trailer that is now 10 years old. We did not intent to buy today and were instead on a fact-finding trip. We appreciated that it wasn't a high pressure, stalking situation when we first arrived to check out options of what were available in our set of wishlist items for our next potential trailer. However, we also weren't immediately noticed or offered assistance initially. All trailers are locked, so you need a sales associate to show you around, and it wasn't immediately obvious how to get one of those to attend to us. When we asked the receptionist she did say she could call someone to help us and a nearby sales guy asked us what we were looking for and showed us several models that met what we were hoping for. Pricing seems comparable with other dealers in the area and while we're not quite ready to buy yet, I would definitely consider working with them on a trailer purchase. We did not experience high pressure tactics or grilling us on our intentions or timeframe.

    I purchased a Keystone Outback from this location along with over $10,000 in warranty coverage…read moreexplicitly sold to me as comprehensive, top-to-bottom protection for FULL-TIME USE. What followed was a multi-year pattern of negligence, broken promises, and bad faith dealing. The RV They Sold Me: Structural floor failure across multiple locations throughout the unit (repair estimate: $41,343.37) Wet box water intrusion Multiple leaking windows Leveling system relay box failure causing secondary stabilizer damage Microwave frame and shroud disintegration Roof fasteners and staples protruding through interior Interior trim panels detaching Improperly installed and misaligned garage door Shower pan cracking and drain failure This is not a list of wear items. This is a unit with systemic, manufacturing/factory failures from day one. Will Weigel (Service Advisor): Handled my repair submission to Keystone. After an extended period of back-and-forth, he relayed Keystone's denial in a single sentence: "no manufacturing defect is present." No written determination. No engineering report. No photos. No warranty section cited. When I requested that documentation in writing, I received no response from him, but did from the Service Manager Steve. Steve Brown Jr. (Service Manager): So after I emailed Will asking for a written explanation for the warranty denial. Steve contacted me to say the unit was ready for pickup. This was before any covered repairs had been evaluated, submitted to my extended service contract, or authorized. When I declined pickup via email and listed the outstanding issues, he provided no path forward and stopped responding. I had to reach back out after a few weeks to ask for a status update. Sarah (assistant? sales manager): After multiple failed attempts at having my RV repaired, I resorted to writing a long angry Google review. Due to this Sarah reached out to me by phone claiming that she wanted to "make things right." During that conversation she acknowledged two things directly: that my RV was a lemon, and that Keystone RVs they had sold were on the whole, lemons. She stated this was the reason Blue Compass Wheat Ridge no longer carries Keystone. She offered me maximum trade-in value for my RV with no condition penalty given the factory defect history, which I accepted as a reasonable resolution. However, I was out of town on a work assignment, and it would be a while before I could come in. Approximately six months later when I was able to come in, I called her. Of course, in typical sales fashion, she had no recollection of that conversation. Instead, I was presented with a Brinkley RV priced at more than three times what I originally paid for my Outback. No trade value offer. No acknowledgment of the previous discussion. A straight upsell. I don't appreciate being lied to. I did not give them the chance to make it right to get completely hosed and left with a non-functional RV. I went in because she told me they would make it right. They did not. I guess I'm the sucker for having faith in her word and integrity. Because I was misled into thinking the issue would be remedied shortly, I stopped having mobile technicians come out to quote and work on the RV. Instead, opting to move on from the RV once I was able to get back to Colorado. I didn't expect a straight across trade, I didn't expect to get retail on the trade, I expected to get at least top level wholesale value. So I would be underwater but it was worth it to get rid of the lemon they had originally sold me. The Core Problem: The structural floor failure was reported to a dealer location prior to Keystone's structural warranty expiration. Rather than advocating for coverage on a $41,000 documented systemic failure, this location slow-walked the process, facilitated a one-sentence denial with zero supporting documentation, and is now pressuring me to pick up an unrepaired unit before any extended service contract claims have even been submitted. I paid for an RV and I paid for warranties to protect it. I received a unit that was falling apart from the factory and a dealership that has, at every turn, prioritized getting the unit off their lot over honoring the coverage I purchased. Do not buy an RV here. Do not purchase their warranty products. Do not accept verbal commitments without getting every single word in writing. If something goes wrong, this is exactly what you should expect.

    Rocky Mountain RV Repair

    Rocky Mountain RV Repair

    3.7
    (6 reviews)

    The owner Donnie was incredibly helpful when I had to stop in after getting my RV serviced here the…read moreday before. I got this sewer valve fixed, along with adding sensors to the water tanks. It was $611 but unfortunately it all needed done. The day I got it back, my step was not going in to get into the house part of the RV. I was able to swing back by the next day and apparently the little step magnet fell off. Donnie was quick to not only fix that, but also looked at a leak on the outdoor shower, and replaced a knob that was broken. All of this that no charge since I was in there the day before, getting the other repairs done. He even hooked up a diagnostic machine to see if I have a DEF fluid sensor. He went above and beyond to make sure that we were going to have a safe road trip that day. I highly recommend Rocky Mountain RV Repair! Five stars!

    NEVER GO THERE!! First off we called this place told them about the few repairs we needed done…read more The man said no problem and told us that January was the best time to bring our RV. we dropped it off in January after calling multiple times and being lied to each time we were told it is next in line or"work was being done" well 14 weeks later we went to check on it and not only did they not touch it when asked they had no reason why they had not worked on it!!! they had lied and not touched it!!! when we got it home we found that mice had taken over the unit!! I lost about $200.00 in linen and plastic dishes. plus we still need to get the repairs done!!! Horrible customer service! Horrible place DO NOT GO THERE!!!

    Denver RV Repairs - rvrepair - Updated July 2026

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