Danny did a great job on repair of our RV power step. Came to storage yard and did job on time and…read moreon budget. Saved me a trip to service shop and having to leave RV for several days. Peter K.

From the owner: We’re Fully Mobile – We Come to You! No need to tow your RV…read moreor trailer to a shop and wait days (or weeks) for service. We bring the tools, parts, and expertise right to your doorstep, campsite, or storage lot—saving you time, money, and hassle.

Golden Mobile RV is the best! I have had the pleasure of having Luke work on several of our RVs,…read moreincluding rental units, over the last four years and am extremely satisfied. Great service, communication, and value. He is friendly, professional and gets the job done. From simple maintenance to complex troubleshooting and even fixing what another repair company messed up, he has never let me down.

Luke was timely, polite, and got the job done. I didn't have the best attitude but he was…read morecompletely unphased. I really appreciate the work he did and will definitely call again when we need some work on our travel trailer!

These guys were suppose to fix one of the rear stabilizers on my camper, they looked at it, asked…read moreif they could take the motor for reference, of course I said yes. After about ten days I never heard a word from them, sent them a message with no response. When I went out to assess the situation, I find they actually took the stabilizer motor that was clearly still wired, intact and working, instead of the one that wasn't?!? WTH?! I sent Brian a couple messages, no response until I got rude...this was his response... "I took the one stabilizer motor! THAT IS A LIE I NEVER TOUCHED YOUR RV. PLEASE DO NOT CONTACT ME EVER!" So...he admits to taking the motor, but denies touching my RV?!

I would definitely recommend these guys. They got me on the schedule promptly and communicated well…read moreabout the process. They got the job done quickly and cleanly. I felt the price was very reasonable. Incredibly convenient to have your repair done at your location!

This review is for service department on 17195 Mt Vernon rd, golden of Camping World…read more Expecting only diagnostics on three issues, service advisor Krista connected me with tech Jonathon. His knowledge is second to none. His attention to details is awesome. This team blew away my expectations by completing & fixing all three of my issues. This service department is one of Denver's best. RVers this is where to get your rig cared for. They Rock!

Gave them $1000 deposit on a trailer told me it was totally refundable if I did that to hold it…read morecalled them three days later and said it's not the exact model I want there's one in Longmont at the camping world there. Can you transfer the deposit? They said no because they're different stores I had to go there and buy it and then they would refund me the money that was on 18 May. Today is 20 June, and after four attempts, they still have not returned my money watch out this company doesn't follow through. My salesperson Cletus has told me several times that he will get me the money back still a month later nothing. Either he's not doing his job or his management is ignoring him.

BUYER BEWARE! Most…read moredishonest person I've ever dealt with, avoid at all cost. He lied, he cheated and took my money, almost $3000 for work not done and tried to cover it up. Don't waste your time in trying to get your money back or try to sue him, I've never seen so many leans on a property in my life. His specialty is taking your money and not receiving what you paid for. He needs to be investigated. Read the number of bad reviews, There all very accurate.

Don't let him paint your RV roof. He uses bad paint that peels and he promises to fix it but never…read moredoes after 9 months. He has plenty of excuses though.

Pesky propane leak in the coach. Service by others last year missed the source, they addressed…read moreother issues and sorta went "best we can do". Their system pressure test was flawed as it would have pointed to the obvious... somewhere other than where they were looking. Charlie asked about the situation and prior service. Nailed the source of the leak within 10 minutes. Water heater service tech had not tightened the flare fittings. Happy camper!

These guys took my camper in last minute and had my slide fixed and back out in the road in a week.read more

I feel bad for those who felt they had a bad experience, because over and over, our experience has…read morebeen exceptional with this dealer and their Service Department. Since my Google review of the incredible staff at Blue Compass RV, in Wheat ridge, following our purchase of a Travel Trailer, we have had multiple occasions to work with Scott and Steve in service for routine and warranty work. The manufacturer has indeed stood behind their product; however, I have to say that Scott has done an exemplar job of making sure that our warranties stay on track, along with the folks in the service bays who have done such great work for us. They have stayed on some tough issues until they're resolved without compromising solutions. That work ethic is brilliant, and rare. As we all know, owning an RV or Travel Trailer can be, at once, wonderful, outdoors-affirming and a test of our patience and sometimes our tolerance for pain. Scott and Steve have made our trailer-owner-lives as smooth as I think could ever be possible. That is unusual for a service department in any industry, but in the RV industry it is saying the most. We, of course, were not sure how the dealership would help us after the sale, but they have shown us time and again that they care and more importantly have a deep empathy for their clients -continuing without exception, and I believe quite naturally. In fact, and I know we are not alone in this, this Service Department has "saved our rears" more than a few times, when -as we all know, warranty schedules don't care much about long-running Camping reservations! When I first met these folks in Service, they seemed dry, hard to get ahold of, and crazy busy. Since then, I have realized that they seemed so because they are always incredibly busy, and that they are actually on "Our" side, if given the chance to work the logistics out. I have found that if I never say it is urgent when it is not and cut them slack when I can, they give what they are able when the chips are down. Sometimes, they just cannot accommodate my horrible schedule, but it is a true pleasure to work with folks like them, not wondering if they really are paying attention to you, when you aren't right in front of them. They really want to help. For example; Scott came out to their parking lot with a "bore scope" to search my vehicle for a ridiculously lost key. Who does such a thing?! He found it, too! I am eternally grateful that I didn't have to push my car and trailer home! He likely would have given me moral support for that, too.... My salient point is that patience and respect are clearly appreciated, and in my experience highly justified, for this Service Department. We were looking for that rare dealership that you could grow with and work with and one that would not lose sight of us as human beings, once they got our sale. After working with them after the sale and never having them treat any issue as trivial, I believe we have found a service department we can trust to work with our needs instead of exclusively around theirs. We thank them and the dealership for their dedication to helping, as customer-centric, even when we all seem a bit dry at times! Kind regards, William K

I purchased a Keystone Outback from this location along with over $10,000 in warranty coverage…read moreexplicitly sold to me as comprehensive, top-to-bottom protection for FULL-TIME USE. What followed was a multi-year pattern of negligence, broken promises, and bad faith dealing. The RV They Sold Me: Structural floor failure across multiple locations throughout the unit (repair estimate: $41,343.37) Wet box water intrusion Multiple leaking windows Leveling system relay box failure causing secondary stabilizer damage Microwave frame and shroud disintegration Roof fasteners and staples protruding through interior Interior trim panels detaching Improperly installed and misaligned garage door Shower pan cracking and drain failure This is not a list of wear items. This is a unit with systemic, manufacturing/factory failures from day one. Will Weigel (Service Advisor): Handled my repair submission to Keystone. After an extended period of back-and-forth, he relayed Keystone's denial in a single sentence: "no manufacturing defect is present." No written determination. No engineering report. No photos. No warranty section cited. When I requested that documentation in writing, I received no response from him, but did from the Service Manager Steve. Steve Brown Jr. (Service Manager): So after I emailed Will asking for a written explanation for the warranty denial. Steve contacted me to say the unit was ready for pickup. This was before any covered repairs had been evaluated, submitted to my extended service contract, or authorized. When I declined pickup via email and listed the outstanding issues, he provided no path forward and stopped responding. I had to reach back out after a few weeks to ask for a status update. Sarah (assistant? sales manager): After multiple failed attempts at having my RV repaired, I resorted to writing a long angry Google review. Due to this Sarah reached out to me by phone claiming that she wanted to "make things right." During that conversation she acknowledged two things directly: that my RV was a lemon, and that Keystone RVs they had sold were on the whole, lemons. She stated this was the reason Blue Compass Wheat Ridge no longer carries Keystone. She offered me maximum trade-in value for my RV with no condition penalty given the factory defect history, which I accepted as a reasonable resolution. However, I was out of town on a work assignment, and it would be a while before I could come in. Approximately six months later when I was able to come in, I called her. Of course, in typical sales fashion, she had no recollection of that conversation. Instead, I was presented with a Brinkley RV priced at more than three times what I originally paid for my Outback. No trade value offer. No acknowledgment of the previous discussion. A straight upsell. I don't appreciate being lied to. I did not give them the chance to make it right to get completely hosed and left with a non-functional RV. I went in because she told me they would make it right. They did not. I guess I'm the sucker for having faith in her word and integrity. Because I was misled into thinking the issue would be remedied shortly, I stopped having mobile technicians come out to quote and work on the RV. Instead, opting to move on from the RV once I was able to get back to Colorado. I didn't expect a straight across trade, I didn't expect to get retail on the trade, I expected to get at least top level wholesale value. So I would be underwater but it was worth it to get rid of the lemon they had originally sold me. The Core Problem: The structural floor failure was reported to a dealer location prior to Keystone's structural warranty expiration. Rather than advocating for coverage on a $41,000 documented systemic failure, this location slow-walked the process, facilitated a one-sentence denial with zero supporting documentation, and is now pressuring me to pick up an unrepaired unit before any extended service contract claims have even been submitted. I paid for an RV and I paid for warranties to protect it. I received a unit that was falling apart from the factory and a dealership that has, at every turn, prioritized getting the unit off their lot over honoring the coverage I purchased. Do not buy an RV here. Do not purchase their warranty products. Do not accept verbal commitments without getting every single word in writing. If something goes wrong, this is exactly what you should expect.

I contacted them a few weeks in advance asking for a specific time. He said that sounds fine, and…read moreto call when I'm ready to come in that weekend. I called, left a voicemail in the morning, then sent two messages through Yelp later in the afternoon all in the same day and they never called back. I went with someone else.

Great service from Brian!…read more Did testing, troubleshooting Replaced water pump efficient