I truly try to find reasons to give a good review when possible. In this case, the only good things I can say is that he was prompt and that he solved the problem. I generally try to express my concerns to the individual or company before posting a negative review, but he made it clear that he had plenty of work and did not care about reviews.
That being said, I felt he was initially rude on the phone, but this was confirmed when he arrived. I feel he was not friendly or courteous. His demeanor definitely felt dismissive and annoyed. Every question I asked seemed to annoy him, although I did not ask many. He also used profanity in front of my 11 year old daughter.
When he completed repairing our hot water heater, he refused to stay long enough to see that the water was indeed getting hot. When I expressed a concern that the electric heating element was burnt out, he tested the power with an ammeter and said it was getting power. When I said I wanted to be sure it was working, he stated that he was not going to sit here for an hour. This also felt rude because most electric RV hot water heaters only take 20 minutes to heat up.
When I asked for a receipt, he said this was between him and the dealership. When I said this is my RV and I wanted a receipt of work done for my records, he complained, refused, and grudgingly offered to text me one later. After arguing for a few minutes, I just told him to leave.
He did return a few minutes later, gave a receipt, and made friendly chit chat.
NO!!! I would not recommend this workman to friends, family, or anyone, and I WOULD NOT call him to work on my RV again. read more