I purchased a Keystone Outback from this location along with over $10,000 in warranty coverage…read moreexplicitly sold to me as comprehensive, top-to-bottom protection for FULL-TIME USE. What followed was a multi-year pattern of negligence, broken promises, and bad faith dealing. The RV They Sold Me: Structural floor failure across multiple locations throughout the unit (repair estimate: $41,343.37) Wet box water intrusion Multiple leaking windows Leveling system relay box failure causing secondary stabilizer damage Microwave frame and shroud disintegration Roof fasteners and staples protruding through interior Interior trim panels detaching Improperly installed and misaligned garage door Shower pan cracking and drain failure This is not a list of wear items. This is a unit with systemic, manufacturing/factory failures from day one. Will Weigel (Service Advisor): Handled my repair submission to Keystone. After an extended period of back-and-forth, he relayed Keystone's denial in a single sentence: "no manufacturing defect is present." No written determination. No engineering report. No photos. No warranty section cited. When I requested that documentation in writing, I received no response from him, but did from the Service Manager Steve. Steve Brown Jr. (Service Manager): So after I emailed Will asking for a written explanation for the warranty denial. Steve contacted me to say the unit was ready for pickup. This was before any covered repairs had been evaluated, submitted to my extended service contract, or authorized. When I declined pickup via email and listed the outstanding issues, he provided no path forward and stopped responding. I had to reach back out after a few weeks to ask for a status update. Sarah (assistant? sales manager): After multiple failed attempts at having my RV repaired, I resorted to writing a long angry Google review. Due to this Sarah reached out to me by phone claiming that she wanted to "make things right." During that conversation she acknowledged two things directly: that my RV was a lemon, and that Keystone RVs they had sold were on the whole, lemons. She stated this was the reason Blue Compass Wheat Ridge no longer carries Keystone. She offered me maximum trade-in value for my RV with no condition penalty given the factory defect history, which I accepted as a reasonable resolution. However, I was out of town on a work assignment, and it would be a while before I could come in. Approximately six months later when I was able to come in, I called her. Of course, in typical sales fashion, she had no recollection of that conversation. Instead, I was presented with a Brinkley RV priced at more than three times what I originally paid for my Outback. No trade value offer. No acknowledgment of the previous discussion. A straight upsell. I don't appreciate being lied to. I did not give them the chance to make it right to get completely hosed and left with a non-functional RV. I went in because she told me they would make it right. They did not. I guess I'm the sucker for having faith in her word and integrity. Because I was misled into thinking the issue would be remedied shortly, I stopped having mobile technicians come out to quote and work on the RV. Instead, opting to move on from the RV once I was able to get back to Colorado. I didn't expect a straight across trade, I didn't expect to get retail on the trade, I expected to get at least top level wholesale value. So I would be underwater but it was worth it to get rid of the lemon they had originally sold me. The Core Problem: The structural floor failure was reported to a dealer location prior to Keystone's structural warranty expiration. Rather than advocating for coverage on a $41,000 documented systemic failure, this location slow-walked the process, facilitated a one-sentence denial with zero supporting documentation, and is now pressuring me to pick up an unrepaired unit before any extended service contract claims have even been submitted. I paid for an RV and I paid for warranties to protect it. I received a unit that was falling apart from the factory and a dealership that has, at every turn, prioritized getting the unit off their lot over honoring the coverage I purchased. Do not buy an RV here. Do not purchase their warranty products. Do not accept verbal commitments without getting every single word in writing. If something goes wrong, this is exactly what you should expect.

After the sale, if you need parts, you cannot purchase them online, but only from a retail location…read morewhich is a CRUMMY business model! Everyone sells online! You have to call a dealership and this one which is the closest where we bought our camper NEVER returns calls! Do I have to pick parts up in person ir can they be shipped to me? I have no idea because they never answer or return calls. They certainly reach out to you when they offer winterization or dewinterizing. That's when you'll hear from them. That or at the time of purchase to arrange the down payment or make delivery arrangements. Wave money in their face, they then show interest.

This review is for service department on 17195 Mt Vernon rd, golden of Camping World…read more Expecting only diagnostics on three issues, service advisor Krista connected me with tech Jonathon. His knowledge is second to none. His attention to details is awesome. This team blew away my expectations by completing & fixing all three of my issues. This service department is one of Denver's best. RVers this is where to get your rig cared for. They Rock!

Gave them $1000 deposit on a trailer told me it was totally refundable if I did that to hold it…read morecalled them three days later and said it's not the exact model I want there's one in Longmont at the camping world there. Can you transfer the deposit? They said no because they're different stores I had to go there and buy it and then they would refund me the money that was on 18 May. Today is 20 June, and after four attempts, they still have not returned my money watch out this company doesn't follow through. My salesperson Cletus has told me several times that he will get me the money back still a month later nothing. Either he's not doing his job or his management is ignoring him.

I combed the west to find the right 5th wheel to buy, I live in San Diego but wanted to cast my net…read morewide. I came across Trailer World Denver online, they had the model I was looking for AND at a fair price.......actually, a really good price. I filled out the requisite form online in hopes of a call back and within an hour or so I was talking to Paige. I asked if the trailer was still available and it was. I also asked if there was anything wrong with it because it was priced on the low end of the market, to which she said; "we are a 3rd generation, family owned dealer, our overhead is low and we are just looking to make a fair margin" . This was music to my ears, finally an honest response as to why the price is the price, and what a great reason to buy from them. To make a long story short, I drove from San Diego to buy the trailer and had a great time doing it. Paige and her family were awesome to deal with, attentive, supportive, like dealing with friends. I highly recommend buying a trailer from them, you will enjoy the experience!

They treated me unprofessionaly and didn't keep there word…read more I believe that this company knowingly gives un needed work diagnosis and has unreasonable prices. They lie and cheat the elderly and handicapped, Classical bait and switch rip off . I respectfully request that you should look elsewhere for help, you will be better off in the end.

The best RV dealer I have ever done business with. The staff was honest, efficient and most…read moreimportantly, NO PRESSURE! I was in/out of there in an 1-1/2 hour. Their inventory is top notch and they were very conscience about making sure the unit is clean & delivered in a timely manner. I accidentally went to the stock trailer building first and so glad I did. It is an RV lover/shopper's paradise! I doubt there is something out there that they do not carry! Congratulations to the owner(s) in selecting a top notch management team. Love this team!

Got a quote for a trailer hitch install. Called and got on the schedule. A few days later I got…read morean email stating they are not installing hitches during their busy season! You are a friggin trailer store that won't install a damn trailer hitch!?? That's is the same a plumber saying he's too busy to install a water heater! Steer clear and go straight to Lampert!

Darin Ellis was an awesome salesman. He made our experience quick and painless and got us…read moreeverything we wanted. Matt did an amazing job with our walk through and answered every question we had. The entire staff at the Wheatridge store made us feel very welcome and comfortable in our decision. We will definitely be doing our future purchases through the Wheatridge Camping World! Terri and Joe Barger

We just purchased our first camper trailer from this location and we had such a great experience…read morethat we felt it was worth sharing. From start to finish, Donna was fantastic to work with. She was personable, knowledgable, and eager to help us make the perfect choice for our new camper. We were also helped by Jeremy, Tyson, and Matt, who were all so friendly and were willing to assist us with anything we needed along the way. They each took the time to answer all of our questions, made sure we felt confident in our purchase, and made the entire process smooth and enjoyable. It felt at times like we were getting help from each of them when they clearly had other things to do, and that really stood out to us. We would absolutely recommend this Camping World location in Wheat Ridge to anyone looking for a trailer or RV. Great people, great service, and an overall great experience.

Jason Colley and Kayla Tallon made for an incredible easy and honest trailer purchase. They…read moreunderstood my budget and made a quick and easy deal for me. I would highly recommend Trailer Source in wheat ridge and would go back in a heart be

Paid for a new trailer but didn't recognize the hail damage to one entire side until I got home…read more Trailer Source was unwilling to do anything except charge an additional $8,000 for the same trailer a year newer. Would not work with me at all to find a solution. I wish I had never driven 8 hours to buy from them.

B&B RV run a great operation. Adam in sales is the best; super nice, responsive, and helpful. The…read morewhole team pride themselves on their integrity and customer service. The little details count too: like the cleanliness of the bathrooms and showroom. When we meet Adam at an RV show, he was not high pressure, just honest and informative. He let the camper sell itself. It was refreshing and even talked with my wife. A lot of the other RV salesman would only talk to me. Just picked up my first ever camper and I'm stoked I went with the Taxa Cricket from B&B. Thanks gang! Looking forward to many awesome memories.

Rented a 24' Motorhome for a two week trip in late April - early May 2025 - couldn't have been more…read morepleased and satisfied with the customer service, the operation of the Motorhome during the trip and the overall experience of the entire venture. From start to finish- everybody I dealt with was professional and accommodating. The Motorhome was clean - mechanically it ran like a top and performed great during the entire trip. Dealing with everybody regarding paperwork, contracts, pick up/drop off and information prior to the trip was seamless and smooth. They run a small business like it's supposed to be run - with integrity, honor, and commitment. Wouldn't hesitate to rent from B&B again

We first bought an RV that we love and then a truck. Now a second truck has joined the family and…read morethey all amaze us daily! Thanks so much to Alan and Dan! We are extremely pleased with your entire team and want to thank you for providing such quality products!!

BUYER BEWARE - they sold my 20 yr old daughter a car - transmission went out on day 3 and it needs…read more12K in repairs on the trans/engine (Car cost 10K). They won't take the car back and they act like they had no idea the car was a disaster. We believe they saw a young naive girl and sold her the worst car on the lot. We're searching for people for possible class action lawsuit and are going to have news coverage.