This review is regarding Motorado and their consignment practice and their team.
Before I arrived at the shop I had some concerns regarding consignment for my particular type of motorcycle and my particular situation. My concern was that I would get to the shop and find out they were not interested in my motorcycle for any and all reasons related to my specific motorcycle. I knew my motorcycle was attractive and sellable and that to me is all a consignment shop should be concerned with too. But my experience when trying to do consignment, as I was going across country in Utah and beginning to consider consignment, is that many shops concern themselves with how the buyer perceives the shop as being the seller if something goes wrong with the product. Thus, if a shop is open to the concept of consignment they want the motorcycle to have very specific criteria that may ostracize your motorcycle based on mere whim like it being 'off-brand' (not a Harley Davidson etc). But this is not the case with Motorado. When I entered Colorado, and was determined to get rid of the motorcycle and bus the rest of my journey cross country, I found that on the Motorado website they state they are 'the only consignment shop in Colorado'. To me Motorado was a God-send, not only because I had finally had enough driving the 200cc motorcycle across country states from California, but because I did not need to shop around calling other shops to see if any shop would consider consignment. Yes, Motorado was the first and only shop I called in Colorado because they were the first in the area I was in going towards Denver to take a greyhound bus. But I'm confident that what their website actually should say is that they are 'the only REAL consignment shop in Colorado'. They said they move a lot of inventory and I believe them as the process was very efficient for high volume. It was just my kind of place. Another concern was that I would not be in the state at the time they sell it for me to a customer. Talia was the person who answered the phone and she assured me it would not be a problem and to just come down to the shop. Well she wasn't just saying that to get me down there. They in fact allowed it no problem provided I gave them the title. This was great for my situation. Talia also was informative in that she said what the expected commission would be for motorcycles priced in a certain bracket. This was refreshing as opposed to playing a guessing game and being hit with an unreasonable commission fee after they got me through the door. When I did get down to the shop I was greeted by Chance a sales representative who walked me through the process. He was knowledgeable and informative and I believed he had my best interest in mind despite it being a flat fee for commission. He explained to me that his initial price quote for advertising was based on his research of the motorcycle and that it was a good starting point for my type of motorcycle but that the lower end price would be of last resort. This made me feel my best interests were being kept in mind because he would not be unworkable with a customer in order for him to get a higher commission. Again, he is working on a flat fee, not a percentage. There was another gentleman who may have been a sales representative there as well with Chance who assisted us and was kind and he was the one who made sure the very practical need after all the paperwork was done was for me to not forget to turn over the key. He likely saved me an annoying trip back or me having to mail them the key. Rebecca was the back office document reviewer/processor. She too was knowledgeable and informative. I was comforted in her further showing how streamlined the consignment process is for them. And as streamlined and straightforward the process was, she, like Chance, took her time with me to cover all the bases and answer all my questions. Rebecca and Chance and the team overall, embodied the streamlined yet detailed approach I would expect for this caliber of high volume business. Motorado was the perfect answer at the perfect time. read more