I see lots of great reviews here for service, and I will say they were relatively quick, and they communicated well. That's about the extent of what I can vouch for on this repair. My vehicle was backed into and had the front left fender bent in as well as the front bumper. The other drivers insurance took care of everything and claimed full liability. Maybe under these circumstances they short sell how much service is needed, but the vehicle looks like it was given the most bare minimum to return it to me. The fender wasn't even replaced, it was "repaired" and" resprayed". The fender in no way matches the original shape and is very obviously still bent in, and there are clear scratches throughout the fender from where they sanded down the old paint. The gaps between the hood, fender, and front head light are completely inconsistent, the front left facia was loose upon delivery and I am able to move the front bumper back and forth on the impacted side. I fixed this in 30 seconds with a screwdriver and by popping a plastic cover, but should I be doing this? There is 0 paint matching being made between the fender and the hood/ or the A Pillar. The car all in all was returned dirty with streaks across the entirety of it and fresh scratches throughout the entire vehicle, but most especially where the vehicle was meant to be repaired. The cherry on top is a dirty headliner from a careless tech, dust on the inner door wells that they should have cleaned, and what looks like grey metallic sharpy on the left fender cover. Maybe if I had payed for this myself they would have done a better job? All in all pretty bummed to get my car back in this condition. read more

It is rare that business and professional people delight you when very unhappy about bag things happening to the second largest item you purchase in your life. A distracted driver rammed my CRV when he reached for his water bottle that dropped to the floor and he slammed down the accelerator. Caliber Collision "Express Service" was the most awesome collision service I ever experienced from the appoint call setup to vehicle pickup. Competence, customer care, customer communication, logistics and competent management set them out front of other collision shops. Here are some details: I made an appoint with no waiting period, estimated repair of 5 days, work done in 3 days... fast! no log wait to come in! Chris the appraiser communicated clearly the details, Jake the advisor did daily progress calls and texts finalizing details with my vote. The parts used for the CRV repair were made by Honda, generic parts like trailer hitch were an upgraded quality to mine. They also removed smaller imperfection on the car as a courtesy. WOW! The Enterprise car rental was also top shelf. The CRV was washed and cleaned spotless inside and outside for my CRV pickup. Caliber Collision has raised the bar to a very high for competitors. I would give 6 starts if I could. ED read more

My daughter Sammie was fortunate to have been attended by Jake Schuman the service advisor at the Caliber Collision in Boulder-Valmont Rd. Her parked car was hit by a Geico driver, Jake managed to turn something that you dread into a pleasant experience. He took the time to take my call from NJ and from the start I could tell this guy was different. - Jake said he'd deal with Geico and he did. - He said he'd have Enterprise set up a direct bill to Geico and have a car ready for my daughter when she dropped off hers and he did. - He said he'd communicate the status of the over $4,800 in repairs weekly and he did. - Right to the end when Sammie brought her car rental back and picked up her perfectly repaired, washed and vacuumed car, Jake did what he said he was going to do. No surprises. - Jake is caring and sincere and makes things simple and easy. Caliber Collison is lucky to have Jake on their staff. read more

The crew at Caliber Collision did a Great Job repairing my Jeep after my accident. My service advisor - Jake S. was Helpful, Friendly and Fast! He got my vehicle back to me in 10 days and keep me informed every step along the way of my repair. I had a small issue with the new door alignment after the repair and called Jake about a followup appointment. He got me in that day and had the adjustment made in 30 min. while I waited. I greatly appreciate not having to leave my Jeep overnight and make arrangements for a ride home. I am Very Happy with my Jeep repairs and the fast timeframe for completion. After having an accident, you don't want a repair shop that gives you the runaround. The Pros at Caliber Collision really understand Great Customer Service and made the repair process a breeze by being easy to deal with. Go see Jake at Caliber Collision, he'll treat you right! Jim R read more

My dark green BMW front bumper had white paint scrapes from a "run-in with my garage". I had received repair bids from 2 reputable collision shops in Boulder, each over $2K, which seemed crazy, so I deferred the repair. Yesterday, I happened to be in the parking lot in front of Caliber Collision and the owner, Jake, saw my car and asked me if I would like the paint removed. He shared it would take 30 seconds once he had the materials. Jake returned a minute later with a cloth soaked in some magic potion, wiped my car and voila! The paint was gone and my car looks just as it did before the run-in. What an amazing and ethical businessman! I will definitely use Caliber Collision if the need arises in the future and recommend others do so too!!! Thank you, Jake! read more

I am beyond floored to say that, without a shadow of a doubt, this was an amazing 10/10 experience. From the moment I walked into Caliber Collision, through every step of the repair process, all the way to the day I picked up my truck, I knew I was in great hands. Jake Schuman made the entire experience exceptional from day one. A huge shoutout to Jake. He went above and beyond to make me feel comfortable, keep me updated, and give me complete confidence throughout the process. I genuinely cannot recommend Jake, this team, and this Caliber Collision location enough. I have already told my friends and family that if they ever need body repair work, Caliber Collision should be at the very top of their list. read more

These guys are great!! My son's Jeep was vandalized and someone had keyed the driver's side door. We took the Jeep to this location to get a quote for repairing the damage. Instead of giving us a quote, they took about 15 minutes to see if they could fix the damage right then and there. Though a lot of the damage was below the clear coat, whatever they did was a vast improvement. I would say it was about 80% better and my son was happy enough that he didn't feel it needed to be fixed further. The best part - they didn't charge us at all for their effort! I regret not leaving this review sooner. At the very least, I highly suggest getting a quote from this Caliber location! read more

All I can say is Jake, the front desk staff, and the technicians at this particluar Caliber body shop are some of the nicest and professional folks around the Denver/Boulder metro area. They go above and beyond without flinching! These folks fixed my car last spring of 2023 due to an accident. They were swft, very competent, and very personable! Recently (Feb. 2024) I had a brief body issue that I consulted them about and they assisted me and supported on this topic. This was invaluable to me! I know where I will always go if I need a collision shop. And I will refer others to go here too if needed. Much Appreciation, Brian W. (Boulder County, Co.) read more

An employee's car was totaled several weeks ago in front of my house. Though everyone was fine, we were shaken and called several places, becoming more frustrated at long waiting times and unknown service timelines. Thankfully, when we gave the Valmont Boulder location a call, Jake Schumann was able to help us tremendously. Jake went above and beyond. He was helpful, kind, and was always on his game- a combination I've found to be increasingly rare in the car repair industry as of late. Over the years, as many of us often do, my family has needed repairs or dents fixed, and I regret not knowing about Jake or Caliber Collision then. -JCS read more

Jake and team @ caliber collision 3200 Valmont Rd. Boulder, CO 80301 are awesome. we had some work completed on our my daughters jeep Cherokee last fall when she was struck by some debris that fell off a truck while skiing at El Dora. we took our vehicle to Jake based on the reviews and comments of others. This spring we had an issue with some of the work and Jake and the team took care of it just like they said they would. they stood behind their work and went way above and beyond. the entire team is great at this location and Jake is outstanding. they are trust worthy and stand behind their work. thank you Jake and team. read more

I want to give a shout out to Caliber on Valmont Road in Boulder for the BEST experience I've ever had having my car repaired-or having anything done to it at all. They are the nicest people and way out their way to help you through the whole experience. They make EVERYTHING from working with your insurance company to rental to repair to pick up an absolute breeze. And the workmanship and care they put into your car is extraordinary. Big shout out to Leo and Austin for going that extra five miles, to Chris and Jake for making me feel that I was being well taken care of, and Emily for her patience and professional manner. read more

Competency, kindness and integrity rein supreme at Caliber Collision on Valmont in Boulder, CO. Emily, Jake and Austin are the shining examples of these wonderful traits. I had a small issue with car's decal. I called Caliber. Emily answered and was exceptionally friendly and willing to help with my issue. She said she would consult with Jake. Jake, in turn, told me to bring my car by their establishment on Valmont. Jake and Austin took time from their busy afternoon to address and resolve my decal issue. I am truly grateful to Emily, Jake and Austin. Their presence definitely contribute to a better humanity!!!! read more

Do yourself a favor and take your car to this caliber collision in Boulder. I scheduled the appointment randomly since it was the only one available, and I'm sure you would get the same results elsewhere- but Jake made the process of repair so thorough - with care and attention to detail. But even more importantly in my eyes, Jake brought humanity to the process. It is not fun to take your car in after a fender bender, but Jake made the process actually enjoyable, with a friendly and caring attitude that brings the stress levels way down... I could honestly grab beers with the dude. Thank you Jake for all you do!! read more

Kudos to Emily and Jake at Caliber Collision in Boulder, CO. Emily, how refreshing to hear a voice that is confident, friendly and extremely helpful. Jake, I can't express how grateful I am on your professionalism, concerns, the updates (while my vehicle was in your hands) and your kindness. This experience is something I'm not use to and I was so at ease the entire two weeks. Thank you to all who worked on my vehicle!!! I would also like to give Lear at Enterprise Rental Kudos for truly trying to help out during the winter storm. You all make a great team!!! Sincerely Laura A read more

This shop is, by far, the best to be had in Boulder County and beyond. The level of commitment to customers is unparalleled in terms of responsiveness, helpfulness, quality service, savings and value! Starting at the top management level with Jake and Chris, I received incredible help to remedy damage on my car bumper that obviated the need for extensive, expensive body work -- all offered with friendliness, positivity and a generosity I've never experienced in the auto repair industry. My 10 year old care looks amazing. There's nothing like working pros who are exceptional! read more

After a three-month wait to get my car into the shop I dropped my car on the appointed date and in less than a week I have my Prius Plug-In back in showroom condition. The repair to the body (a truck with a wide berth hit the back end of my car) was flawlessly executed and the car was returned not only groomed to a lustrous shine on the outside but also vacuumed in the interior. Thank you Jake and the rest of the staff for your courtesy and cheerfulness. How often does one walk out of a collision repair shop light-hearted and happy? Such was my experience. Elisabeth read more

I cannot compliment Caliber Collision enough. Chris and Jake took care of me from the moment I walked in the door. They worked with Geico seamlessly to deal with the insurance, they kept me updated every step of the way, and when I got my car back, it looked - and more importantly, drove - like it was brand new. I've had a lot of negative experiences with car repair shops, but Chris and Jake made my experience with Caliber Collision the best I've ever had. Not only will I recommend this to everyone, I personally will not go anywhere else. Ever. read more

Fast, friendly and outstanding service. I was in a bad car accident about 3 weeks ago and needed my car fixed quickly. I usually go through a local shop that I love but they were booked out until January. Geico recommended this place so I took and chance and was super impressed. They were able to get my car in the very next day, kept me up to date on what was happening all throughout the repair process and finished my car within a week and a half! I will be using them in the future! read more

I had a great experience at Caliber. They were very friendly and professional. They did a beautiful job on my Toyota Tundra, which had been backed into while parked. When the backlogged Toyota parts came in, they completed the job quickly and called me with the good news that it was ready earlier than I expected. Jack was great and always took the time to explain everything. They treat you like a valued client there. read more