I'm sorry to have to write this review. I met with Rich from Midwest Auto Body at his office in Longmont in early August 2025 to get an estimate for some body damage on my car. He took some photos and emailed me a few days later with an estimate, which I thought was reasonable. I met him again on 12 August and gave him a check for $200 as an advance on parts for the repair. That was the last time Rich or anyone from Midwest Auto Body contacted me. I emailed them on 8 September to inquire about the status on the order and scheduling the work, but no one replied. I phoned several times over the next couple months. In one call, Rich said that he was relocating his work garage from Wattenberg to Longmont and that things were in disarray so he didn't know when he could do the work and didn't know the status of my parts order. The next two times I called, he only told me that he "hadn't forgot about" me but didn't know if he had the parts I'd paid for and "would have to check". On my last call, on 22 October, he agreed to call me back soon with status, but never did. No one from Midwest Auto Body ever proactively contacted me to give me an update. I assume that my $200 is lost, and it's probably not worth my time to try to recover it. But I felt that I had to share this experience to potentially save others the same kind of trouble. read more

I reached out to Midwest Auto Body to get my driver's side mirror replaced. Rich was great, walking me through the process and working with me to get a replacement mirror painted and installed. They were great to work with! read more

This is a very caring, local body shop. They do business a little differently than I expected, but delivered top rate customer service, communicated the whole way, worked with the insurance company, dropped me at work when I turned car in for repairs, and met me at the rental car place so I could turn in the rental and pick my vehicle up at the same time. Bri and Richard were great, I would highly recommend this auto body shop. read more

Midwest Auto Body - After Midwest Auto Body - Body Shops Near Me - Longmont, Colorado

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These guys are fantastic! I was in a solo-car accident on I-25 in Denver in a ferocious snowstorm on Saturday night. Skidded off the highway down an embankment. Miraculously, my passenger and I escaped any injury; and the only damage to my prized 2008 Shelby GT500 was the driver-side mirror and a panel on the right rear fender. I went into Midwest Auto Body on Monday morning and spoke with Jay who, coincidentally, is a Mustang enthusiast. As I am driving cross-country, time was of the essence. Long story short, I'm writing this on Tuesday afternoon after returning from having my car repaired. Record time and a great price! If you're in need of any body work, I highly recommend Jay, Rich and Ed. They will take good care of you! read more

One thing about Midwest is that the office is one room in a sort of run down looking office in a strip mall in Longmont. They have to drive the cars dropped off at the Longmont office to their shop location in Wattenburg 23 miles away. One advantage of this is that the sales tax is 3% vs. Boulder Co. would be 8% but it's a hassle to be so far away when follow up is needed. The first appt. I asked for 3 quotes on all the various damage to the car. Although we had an appt. I had to wait 20 min before he was ready. When I got home I realized all the areas of damage were not quoted like I asked. I drove back a second time, got a quote and decided to get the car fixed there as they were cheaper than AP Automotive. It took 2 weeks to fix. I was told over the phone that they had to charge $550 more than they quoted b/c of additional uncovered damage. When I picked it up the car looked almost new and the damage was mostly gone. However, I noticed that there were 3 spots of hail damage that I asked to be fixed and thought it was in the original quote and it wasn't. I also found a small bottle of vodka in my car--an unintentional gift left behind from Midwest staff--but made me wonder if they had been drinking while working on my car. I had to drive back a THIRD time to get another quote for the hail damage (I spent 3 hours of driving back and forth to get all 3 quotes) and Richard was 20 min late for our appt. (could have been more if I hadn't went inside and told him that I was in a hurry). They gave me a quote to repair some but not all of the hail damage--why not all? I had to call to clarify what the quote was for as it was very confusing and unclear and was told a follow-up quote would be sent. I asked the quote to list specifically how many dents and locations would be removed since the quote they gave me listed 3 items only and I had 20 dents. I also emailed my request to the person who emailed me the quote. I received nothing. I went to AP Automotive and was given an estimate that was very clear about what would be done, where and how many dents would be addressed and the quote was for ALL of the hail damage not just some. The quote was for $1465. The quote from Midwest was $3,000 just for the roof alone. Midwest doesn't do PDR and they hire it out and charge 10% extra. I regretted not having all the work done at AP Automotive in the first place as overall I felt Midwest lacked professionalism and there were late on their appointments and there were numerous miscommunications and misunderstandings and I was disappointed that I had to pay so much extra than what was on the original quote to get it completely fixed. read more

Had bodywork estimated ~ and then completed very efficiently and well done. Even though the body shop is not in town, no problem.

They have zero follow-through or follow-up. When I had major back end damage to my new 2017 Ford Expedition, I was concerned they wouldn't repair close to new again (it was wrecked 12 hours after purchase). I was reassured their machines could make the repair and sync new equipment up better than manufacturer specs; everything would be as new. Over $11k in damage that occurred July 2017, and my truck still isn't complete. I had to return the truck 3 times for additional repairs they either missed or didn't do right. They had my truck for 2 weeks the 1st time, 5 days the 2nd, and 3 days 3rd time. Its still missing a part (that was ordered and paid for) and the rubber around the back lift door has come off. The work they performed was not quality repairs, and their communication was seriously lacking. I got tired of calling and asking about repairs and/or parts; I got the run-around. I would NOT recommend them to my friends and/or family; and the truck is still not complete. Quality and communication are essential in choosing who repairs your vehicle; both are missing. read more