I understand that is not easy for a business owner to find reliable and caring people to work for…read morethem. The service I had in the store in Baseline Rd. in Boulder was very bad. It was a simple and routine installation of a part. The person who installed the part was careless and reckless. He broke a piece in the process of installing the part. He did not seem that he wants to work at all. Next time I'll go the local dealer or install the part myself.

I want to give a shout out in gratitude for a counterman named Christian who quickly installed a…read morereplacement bulb to my headlight during very cold weather. In fact, as headlights often do, the light on the other side went out just a week later, and once again, Christian offered to install the new bulb. He was friendly and most helpful. Christian deserves recognition for being the guy we all hope for when going into an auto parts store. He goes the extra mile.

This is a legit discount parts warehouse that offers true OEM parts for both Honda / Acura with…read moreexcellent parts fiche with VIN verification, reasonable shipping fees (based on size / weight), good automated notifications (order, shipping, etc) and great customer service (contact - Debbie).

Debbie and alldiscountparts came through clutch when FedEx messed up my order and wrecked my axles…read moreduring shipping. Debbie sent me a new axle immediately overnight for my Honda Odyssey. Wasn't expecting to get a replacement part so fast! I will definitely keep using alldiscountparts.com!

Amazing customer service! Josh at the local Boulder Napa store turned a what was headed for a bad…read moreexperience around 180 degrees. (Heads up to watch for "Accessory" purchases online which can't be returned at local stores) Continued great customer service online rounded out the experience.

Well , It seems like a Bother to ask for service. And If You ask for a specific oil (motorcycle)…read moreand the response is " it back against the Wall" With 40 other kinds of Oil.... Have Fun Looking. And Spark Plugs, Good Luck. Its like Amateur hour there with the Girl there....

Very kind and helpful service. George was very helpful and taught me a bit about what I needed to…read moreknow beyond the service I could've gotten at O'Reilly's.

Great service and recommendations for windshield wipers. I would highly recommend this location!read more

The parts and service department is fantastic. One of the primary reasons I will continue to drive…read morean Audi is because I can count on these people to be considerate of my time, the cost of service and their commitment to my vehicle and my satisfaction with their work.

So I went by to the Absolutely Creative Customs shop a few months ago to get a quote for some…read morespeakers for my car. Joe came out and was honest about telling me that I didn't need any rear speakers in my convertible, but instead just some good solid door speakers with good audio insulation and some tweeters installed to give a full range of sound. Add an amp to get some quality sound out of my current stereo to the new speakers, and you're all set. I scheduled an appointment for a week or two later. I showed up the night before to drop it off. Joe was there, and I gave him my key. I was about to leave when he ran back out and told me that I was scheduled for the following week! Wow. I'm smart. Great. Now I feel dumb. Oh well, next week should work. Should've put it in my calendar correctly the first time! So I was going to drop it off the next week, but I was having another shop in town check out some of the mechanical stuff on my car, and I didn't want to have speakers installed if I was gonna end up needing to spend too much on engine stuff anyways, so I rescheduled again with Joe. I explained my thinking and they mentioned to me that even if they installed all the audio stuff and if I ended up wanting it taken out, they do that for free. That's pretty awesome. I didn't want them to have that hassle though, so I waited. My car was in the shop while I was on vacation, and I was supposed to have my girlfriend drop it off at Joe's after the engine work was done. I was on vacation though... and I forgot. :-/ So after messing up their schedule like three times, I finally set up a time and brought it in and they did the installation of the speakers and amp and everything was sounding really good. I tested it in the parking lot and cranked up the volume. The right speaker was cutting out when it was hitting really bass heavy notes. So I went back in and let them know. Joe dropped what he was doing, figured out what the problem was (some insulation had fallen down), and he fixed it in like 20 minutes. I was driving down the road listening to music with my new speakers for the first time, and I was like, "Oh man, so THIS is what this song was really supposed to sound like!" Seriously, the kick out of the Focal speakers is really good, and the quality and range of sounds from the tweeters makes it all so much better. If I had room for a subwoofer in my Miata, I would put one in, but honestly it's fine without it. I was really impressed that Joe and the woman that runs the office were professional and nice to me, despite me being kind-of a pain to schedule and work with.

Great service and quality they know exactly what they're doing. It's not a cheap walk in walk out…read moreplace they really take pride in their quality and work ethic. Fixed my issues with my amp and subwoofer quickly with great results. Nice people as well.

Updating, don't know why I left a 4 not a 5 in the past…read more Original: I did not end up buying at this dealer but the shopping experience was very positive with Ian. I did get the sense that they value putting a customer into the right car and will take the time to try and do so. I saw other Yelp reviews for Flatirons Imports under its other name Flatirons Subaru, and I'm not the only person who spent a lot of time with a salesperson test driving models and did not end up buying that time around. I think for the patience of the salespeople here, they may not always make a sale that day or that time, but they are earning long term customers who will come back next time and buy. I would buy here in the future.

AVOID. Service…read moreManager: Ryan Nuckles Service Advisor/Service Person: Amanda This was the worst dealership service experience I have ever had. I came in with legitimate concerns about my vehicle and left feeling dismissed, disrespected, and talked down to. I have been going to this dealership for 5 years and will never return after this experience. A small fingertip-sized windshield chip expanded into a crack the size of my hand during the 4 hours my vehicle was in the shop. When I brought this up, Ryan responded, "Do you think we're just going around smashing people's windshields?" Instead of taking responsibility or having a professional conversation, I was told chips expand eventually and that it may have been from sitting in the sun. This windshield had survived years of weather and hail storms without this happening. I also came in specifically to discuss a previous AC recommendation. I was told my vehicle's age and a slightly low AC charge justified an $850 reseal and recharge. I was later told that 2-3 O-rings were leaking and that all 8 needed to be replaced, but no one could explain which O-rings were actually failing or answer my questions. An independent shop completely disagreed with these findings. The way I was treated was the most unacceptable part. I was repeatedly spoken to in a condescending manner, including being asked, "What should I do about it, Ella? What should I do?" and being told, "Well, you didn't pay for any of this." My concerns were dismissed instead of addressed, and I was made to feel like I was unreasonable for asking basic questions about my own vehicle. I also raised concerns about a recommended $1,250 oil-related service. The inspection video only described the area as "sweating," not an active leak, and I had an oil change just two weeks prior where no lower oil pan leak was identified. When I asked about the discrepancy between their findings and those of an independent shop with extensive experience, I was not given a clear technical explanation. Instead, I was met with dismissive responses, including comments questioning whether I was implying the Subaru technician was "wrong or making something up." After this experience, I will not be returning to this dealership. The way I was treated has completely destroyed my trust in this service department, and I cannot recommend this dealership or Subaru to my friends and family based on this experience.