Super awesome location with a great staff and broad selection…read more Had a dead battery so headed here after purchasing the battery online then setting up in store pickup. Really easy and made everything a little more efficient. Brett was a huge help taking out my old battery and helping me get the new one installed. He recommended some items to help extend the longevity of the battery and helped install those as well. Really nice guy with some fun stories. Ended up buying some more items for cleaning the car after being impressed with my first few minutes there. Great place, great people!

Outstanding! Miguel really came through to help me with the parts I needed! He knew exactly what I…read moreneeded and was awesome to work with! Thanks for hir such a great person for the job!

Just had a great experience with one of the staff, super kind and considerate and helped me find…read morethe brake lubricant and wire brushes I needed in less than a minute flat . All the employees are always super kind and professional!

I understand that is not easy for a business owner to find reliable and caring people to work for…read morethem. The service I had in the store in Baseline Rd. in Boulder was very bad. It was a simple and routine installation of a part. The person who installed the part was careless and reckless. He broke a piece in the process of installing the part. He did not seem that he wants to work at all. Next time I'll go the local dealer or install the part myself.

Place an order with them on line, and asked if they can help expedite this order due the fact I was…read moregoing out of town. Debbie replied right the way and had the order ship out that day!! What a Wow in customer service

Great price. Good communication. Had a problem with my order which was resolved and corrected…read moreright away. Thanks!

Amazing customer service! Josh at the local Boulder Napa store turned a what was headed for a bad…read moreexperience around 180 degrees. (Heads up to watch for "Accessory" purchases online which can't be returned at local stores) Continued great customer service online rounded out the experience.

Well , It seems like a Bother to ask for service. And If You ask for a specific oil (motorcycle)…read moreand the response is " it back against the Wall" With 40 other kinds of Oil.... Have Fun Looking. And Spark Plugs, Good Luck. Its like Amateur hour there with the Girl there....

Very kind and helpful service. George was very helpful and taught me a bit about what I needed to…read moreknow beyond the service I could've gotten at O'Reilly's.

Great service and recommendations for windshield wipers. I would highly recommend this location!read more

The parts and service department is fantastic. One of the primary reasons I will continue to drive…read morean Audi is because I can count on these people to be considerate of my time, the cost of service and their commitment to my vehicle and my satisfaction with their work.

So I went by to the Absolutely Creative Customs shop a few months ago to get a quote for some…read morespeakers for my car. Joe came out and was honest about telling me that I didn't need any rear speakers in my convertible, but instead just some good solid door speakers with good audio insulation and some tweeters installed to give a full range of sound. Add an amp to get some quality sound out of my current stereo to the new speakers, and you're all set. I scheduled an appointment for a week or two later. I showed up the night before to drop it off. Joe was there, and I gave him my key. I was about to leave when he ran back out and told me that I was scheduled for the following week! Wow. I'm smart. Great. Now I feel dumb. Oh well, next week should work. Should've put it in my calendar correctly the first time! So I was going to drop it off the next week, but I was having another shop in town check out some of the mechanical stuff on my car, and I didn't want to have speakers installed if I was gonna end up needing to spend too much on engine stuff anyways, so I rescheduled again with Joe. I explained my thinking and they mentioned to me that even if they installed all the audio stuff and if I ended up wanting it taken out, they do that for free. That's pretty awesome. I didn't want them to have that hassle though, so I waited. My car was in the shop while I was on vacation, and I was supposed to have my girlfriend drop it off at Joe's after the engine work was done. I was on vacation though... and I forgot. :-/ So after messing up their schedule like three times, I finally set up a time and brought it in and they did the installation of the speakers and amp and everything was sounding really good. I tested it in the parking lot and cranked up the volume. The right speaker was cutting out when it was hitting really bass heavy notes. So I went back in and let them know. Joe dropped what he was doing, figured out what the problem was (some insulation had fallen down), and he fixed it in like 20 minutes. I was driving down the road listening to music with my new speakers for the first time, and I was like, "Oh man, so THIS is what this song was really supposed to sound like!" Seriously, the kick out of the Focal speakers is really good, and the quality and range of sounds from the tweeters makes it all so much better. If I had room for a subwoofer in my Miata, I would put one in, but honestly it's fine without it. I was really impressed that Joe and the woman that runs the office were professional and nice to me, despite me being kind-of a pain to schedule and work with.

Great service and quality they know exactly what they're doing. It's not a cheap walk in walk out…read moreplace they really take pride in their quality and work ethic. Fixed my issues with my amp and subwoofer quickly with great results. Nice people as well.

We had a fabulous buying experience. Knowledgeable staff with no pressure. Beat any price in…read moreNorthern Colorado. Adam Ciotola made the experience easy, fast and above all, friendly. Highly recommend and love my new Crosstrek Hybrid

Updating, don't know why I left a 4 not a 5 in the past…read more Original: I did not end up buying at this dealer but the shopping experience was very positive with Ian. I did get the sense that they value putting a customer into the right car and will take the time to try and do so. I saw other Yelp reviews for Flatirons Imports under its other name Flatirons Subaru, and I'm not the only person who spent a lot of time with a salesperson test driving models and did not end up buying that time around. I think for the patience of the salespeople here, they may not always make a sale that day or that time, but they are earning long term customers who will come back next time and buy. I would buy here in the future.

I have a Thule case which ended up with a broken hinge. Due to having a disability, I didn't have…read morethe ability to bring the case into the store as it was in my basement. After explaining this to the gentleman at the store, he was kind enough to send one of his associates over to my house and fix it in my basement, I was blown away by their generosity and kindness in my situation. I will definitely be back to buy more equipment from the store.

These folks are awesome. I lost the key to my bike rack with my bike locked to the rack right…read morebefore I was leaving town for Thanksgiving. I called RackStarz to see if they had replacement keys. They did, but they were about to close and would not reopen before I left town. Like true rock stars, they left replacement keys for me in their mailbox. I got my bike off the rack and stored safely in my garage before I left town. Top-notch service!