The product line and quality is very good. The price on gear is good considering, the brands most…read moreare made in China or Vietnam where labor is very cheap , but the cost is overpriced and that is not any stores fault. I was looking to purchase a new sleeping bag. Only one problem on Thursday evening when I stopped in and the store was practically empty of customers. I think I was 2nd customer. Know one offered to help . No one even acknowledged I was there. Which is poor customer service . Which means I purchase a high end sleeping bag from another retailer . If you expect to have loyal customers in an online retail market , which I don't support . I suggest the store show some common curtesy and ask can I help or direct you. You would have made a $$$ since bags that I'm interested in are{ - 5 to -25 F}range bags not cheap .

Do not buy from this store. They will not honor any sort of warranty an item that does not work.read more

Great selection of thin winter jackets. Down or poly filled. Cute hats and socks too.read more

From the owner: Stio is an outdoor apparel brand that designs and sells clothing and accessories for men, women,…read moreand kids. Their products are designed for both everyday wear and more intense outdoor activities like skiing, hiking, and climbing. Stio offers a range of items including jackets, pants, shirts, fleece, and accessories like bags and gloves. They are known for their technical fabrics and functional designs that are suitable for a variety of outdoor pursuits.

Snazzy newer location for them means more inventory! I've only been to the original store and this…read morewas my first time here. Very well organized, you can clearly find what you're looking for if you come in on a mission! Sadly their prices were a bit ridiculously higher than what I was looking for on second hand gear but I had a good time hunting around!

Definitely the best place in Boulder to buy or sell gear…read more I discovered BSR about a year ago and since then have bought and consigned lots of stuff there. When I take my old things there to put on consignment they are incredibly fair on the pricing and the people who work there are always friendly, knowledgeable, patient with me, and make it easy/enjoyable to do business with them. It's definitely the first place I go to shop for anything that's outdoor gear related. If you check out their website (that they frequently update) they list all of the different types of things that they are currently looking for people to bring in and put on consignment and you can check out some of the things that are for sale. A bonus for me is that they keep me out of the large/overpriced corporate outdoor gear stores plus I never have to deal with the hassle of listing things on Craigslist/Facebook Market Place and all the hassles that go along with that process. They definitely make my life easier and I feel lucky that they're part of our community.

Outdoor sports and activities are my favorite thing. I am an avid skier and ski instructor,…read morebackpacker, trail runner, horseback rider and driver, photographer, former raft guide, and aspiring climber and I think this store has the best rewards system in the business. When you make a purchase, you accrue points immediately (10% back unless it's a sale item), which is to say that if you buy a big thing first, the points you earn may cover the cost of the second thing you buy. No waiting until the end of the year, just immediate savings. It really inspires return business, which no doubt is the point. The store is not huge and therefore the selection could be greater for certain things (I'm looking at you, camp stoves), but what is available is well-curated. Also, the staff is friendly and helpful, parking is solid, and the area is serviced by the HOP bus, so it's easy to get to even if you aren't driving. I can't get everything here, but I will get as much as possible.

I really like this little store. Sure, we buy a bulk of our outdoors stuff at a bigger place but…read morethere is a different selection of certain sorts of items here that are always worth checking. I have found many things here, more unique in some way, a different and better color or size for me of something (very often athletic skirts) or a similar but better for me style of something (sunglasses) and other random stuff. They have a nice rewards program too so the prices are always competitive, even when bigger stores may be having a sales event. You earn dollar points and they always remind you when buying something that you have some and ask if you want to use them. I have earned some buying items online occasionally and did not even know I had them until offered at the checkout here. The staff is very relaxed and extremely helpful and friendly. There is a fun atmosphere you can see right at the door with their sidewalk placard that often has jokes or trivia. This is a small place but tightly packed with stock.

One of a kinda , top of the line products diligently authenticated for company vendor environment…read moreimpacts, employee well being and generally useful products and goods that maintain a superior than standard quality. Highly recommend as they take the time to listen to your needs and find a practical solution that will last you for the time and money you invest in it. Customer service is top notch and they are wholly owned and operated by managing partners who stand behind their products.

Through a series of miscommunications between my husband and myself , we took the long way around…read moreBoulder today to find him some new shoes. Thinking he wanted to replace some leather street shoes we tried two off brand discount places first but to no avail. When finally showed me the condition of his low hikers with open holes and crumpled supportable, I said REI the place where all his back country and trails shoes had been purchased in the last. We know this Boulder store like it was part of our home but in a giant way. With trial and error over the last 20+ years we know Keen fits both of us well and las for many years. We went in and straight to the wall where they have always been and found that they have diversified in this department so much that they had on one style from Keen in a "low hiker" and one in a mid hiker. He has about 3 different weights of "mids" from winter insulated to light summer trail. And there was the solo style in low and they even had his size in stock. He trended them on and said "perfect" and he would wear them home after paying. Of course they were the new model just in for spring and though not on sale we saved many dollars by using our rewards we had available. They tossed his old ones in the trash and will recycle the box too and we walked out the door totally satisfied. Typical scenario at the REI wheee all staff is helpful and knowledgeable too. You may wonder why I was needed for this errand but I had a career in retail management and have many decades in Boulder as a shopper too. Shopping is "not his thing" until it's a necessity or beyond!

Max was incredibly helpful with my exchange today; His patience is appreciated. Thanks Max!read more

I've been a dedicated customer since they came to boulder in roughly 2003…read more I've literally spent $30,000 In the last couple years their gear has declined in quality to a degree that cannot be trusted. Hero to zero in three years. Not going back.

Montbell wanted to charge me $72.00 to replace the entire zipper in my bench length winter coat…read more Purchased in 2020, the zipper slowly got worse year over year. Finally remembered to drop it off at the Boulder store after my 4th season (2024/2025) of light to medium use. Thought for sure they would stand behind the product like Patagonia, Columbia or North Face. My wife & I had decent purchase history with this company, but no longer recommending or stepping foot in the store.

I had an outstanding experience here with buying new bindings and rentals. The staff was very…read morefriendly and you can definitely tell this is a family business in terms of their customer attitude and teamwork. They earn your business on so many levels and make you want to come back.

Me and my family had the best experience! The three men that were on staff the morning of March 7th…read morewere amazing and so helpful! Couldn't recommend them more!

Fun store to walk around! From outside I was immediately drawn in by a stunning pair of Danner…read moreboots near the entrance. From candles, to rumpl blankets, to body products, to hatchets and clothes this store has you covered. The staff and friendly and knowledgeable and more than happy to help. I checked out their limited womens section and found lots of cute things. Throughout the store and clothing are playful and whimsical artwork/cartoons. Super fun. Definitely check them out for functional and fun clothing.

This store is dope, staff are all friendly and helpful. Great clothing options for men, great…read morecandles, etc.

Chris was phenomenal and so kindhearted with me and my mom when we went in to purchase some…read moreclothes. Thanks for the hospitality he is a beautiful soul that is for sure. Hallelujah

I've been enjoying Patagonia's wares and events for a few years now. From great films at their…read morestore (Dam Nation is amazing! If you haven't seen it, now's the time!), new product launches (Tenkara fly fishing rods/kits), and sales galore featuring Patagonia provision bites and local groups helping to make Boulder a better place (Vessel). They are able to provide minor product repairs in-store and mail larger repairs away at no charge. Should they not be able to fix your larger repair (most recently for me it was some buttons that popped off my jean short pockets) they will either provide you store credit towards a new item or return the item back to you. While their gear may be an investment they really back up their quality. Not to mention, they don't even have a time limit on returns!